Turner & Townsend will give you the opportunity to work with world class clients on cutting edge projects and to build a successful career with a company that will offer the highest levels of support at every stage.

We work on projects of all sizes from one-off developments to mega-programmes, from planning the future development across large Clean Energy projects to site based construction of individual projects, while helping the largest companies in the world. We cover everything from leading teams, planning works, tracking progress and business case delivery to bringing assets into use. 

In a OHSEQ Specialist role:

• Assist with the development of an effective and efficient projects safety management system and programs.
• Assist with the development of management plans and associated documentation.
• Assist with the provision of effective and high quality OHSEQ service to clients.
• Assist with the preparation and submission of weekly and monthly reports including recommendations on OHSEQ management and statistics.
• Assists with specialised OHSEQ Management System development including standards, policies and procedures and supporting systems, ensuring that all relevant legislative and regulatory requirements and standards are met.
• Provide expert advice to clientele, internal and external stakeholders with respect to the policies, management guidelines and procedures as applicable to OHSEQ.
• Evaluate contractor OHSEQ documentation to ensure compliance to clients and regulatory requirements.

The APJ SC Academy

The Solution Consultant (SC) Academy program offers talented individuals a direct path into what may be the most exciting, challenging and rewarding position in technology sales. An SC works with customers and sales to create technological solutions to critical business needs. To be successful, a Solution Consultant must understand the customer, the technology, and the sales cycle. A great SC will be seen as a trusted advisor by customers and by ServiceNow sales teams.

The SC Academy provides the tools and education to be a successful ServiceNow Solution Consultant. This role includes ServiceNow product and technology training, sales and product demonstration instruction and education in information technology (IT). The program emphasises hands-on learning, mentorship from the best professionals in our organization and a team atmosphere where we rely on each other to learn, grow, and achieve. Upon successful completion, you will have the tools needed to move forward into a successful ServiceNow career.

Our Objective

The SC Academy is an intensive 6-month program designed to equip you with the skills required to be a Solution Consultant. A combination of peer-led enablement, self-guided study and instructor-led training form the basis of your time in the Academy alongside individual and team projects and shadowing of experienced SC’s.

Training areas include:

• ServiceNow Platform and Certification
• ServiceNow Product Lines
• Presentation and Demo Skills
• Value Selling
• Proposal Writing
• Discovery and Objection Handling
• ITIL Foundation Certification

The APJ SC Academy

The Solution Consultant (SC) Academy program offers talented individuals a direct path into what may be the most exciting, challenging and rewarding position in technology sales. An SC works with customers and sales to create technological solutions to critical business needs. To be successful, a Solution Consultant must understand the customer, the technology, and the sales cycle. A great SC will be seen as a trusted advisor by customers and by ServiceNow sales teams.

The SC Academy provides the tools and education to be a successful ServiceNow Solution Consultant. This role includes ServiceNow product and technology training, sales and product demonstration instruction and education in information technology (IT). The program emphasises hands-on learning, mentorship from the best professionals in our organization and a team atmosphere where we rely on each other to learn, grow, and achieve. Upon successful completion, you will have the tools needed to move forward into a successful ServiceNow career.

Our Objective

The SC Academy is an intensive 6-month program designed to equip you with the skills required to be a Solution Consultant. A combination of peer-led enablement, self-guided study and instructor-led training form the basis of your time in the Academy alongside individual and team projects and shadowing of experienced SC’s.

Training areas include:

• ServiceNow Platform and Certification
• ServiceNow Product Lines
• Presentation and Demo Skills
• Value Selling
• Proposal Writing
• Discovery and Objection Handling
• ITIL Foundation Certification

The Quality Assurance Consultant is involved in the provision of high quality, factually accurate and timely medico-legal reports.

Key responsibilities include, but are not limited to:

• Review of medico-legal reports in line with quality framework and relevant regulations and legislation
• Building sustainable relationships, connections and trust with customers and experts through open and interactive communication
• Work collaboratively with team members to ensure prioritisation of workflow
• Provide feedback and training for medical experts on medico-legal report writing
• Resolve emerging problems & handle customer complaints by providing appropriate solutions and alternatives within time limits, follow ups to ensure resolution, customer record interactions and escalation

Company:

Marsh

Description:

We’re Mercer Marsh Benefits

Mercer Marsh Benefits (MMB) was born out of the unification of the world’s best human resources consultancy, the global leader in people risk advisory, and the number one disruptive benefits technology firm to form a unique employee benefit business. Together, we have shaped some of the world’s most loved employee benefit experiences for small companies, growing enterprises, and global firms.

Our team values building human relationships and connections beyond Workers Compensation. We provide industry-focused brokerage, consulting, and claims advocacy services, leveraging data, technology, and analytics to help reduce our clients’ total cost of people risk.

MMB’s Workers Compensation Consultants are the experts at bringing holistic solutions to risk management and claims for some of Australia’s largest national clients.

Responsibilities:

• Building trust with your clients, and a collaborative partnership with all stakeholders
• Provide solutions to Workers Compensation and Risk Management obstacles
• Improve clients’ performance with risk mitigation methods
• Working in a multi-disciplinary team and sharing your expertise with others
• Generate new and expanded business opportunities
• Lead the national Client Service team

Day-to-day this might include:

• Maintaining daily relationships with clients and their executives on projects
• Project managing client deliverables
• Bringing colour and technical knowledge to discussions in claims, premiums and policies
• Recommend suitable solutions from client analysis activities, including claims, premiums and policy structures
• Being a mentor in business development and colleague development

Diverse work to keep it interesting:

• All your skills and expertise are valued and used to solve problems for clients
• Contribute to internal processes and procedures
• Support project teams
• Debtor management and reporting
• Direct or perform research for business development opportunities
• Identify and participate in cross-selling opportunities
• Seek opportunities for self development
• Through being part of Marsh McLennan we bring the best of global practice in people risk management to the Australian market – through you! 

What you need to have: 

• Relevant Degree (desirable)
• Solid experience in Workers Compensation Advisory or closely related role
• Thorough knowledge of Workers Compensation legislation and current market conditions
• Current Driver’s License
• Strong analytical and problem solving skills
• Experience in coaching and mentoring of clients and colleagues

Unlock Your Possibility

At MMB, you have the have opportunity to build your career - your way. Backed by Marsh and a supportive team culture, we believe that MMB is reaching its full potential only when our people are reaching theirs.

Joining us means taking a meaningful step towards unlocking your own possibility.

What can you expect?

• You join a significant collegiate and specialty network to celebrate your successes with at the end of the day
• A formidable team that works closely together – wherever you are and whatever brand you are part of
• We are part of Marsh McLennan, the global leader in risk, strategy and people
• You’ll enjoy exposure to Australia’s largest national clients

What is in it for you?

• Equity for all - male, female and non-binary colleagues are equal and at MMB and within Marsh, we are committed to no gender pay gap
• Your success is important to us – your onboarding will get you confident and creating business change like an expert
• The best training from the leading global insurance broker and risk advisor
• Hybrid working environment and a team that will jump in and cover for you at a moment’s notice
• Your health is everything – that’s why you will have access to EAP, Salary Continuance protection, flu vaccinations

Are you Ready to Join?

Applications can be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a criminal & bankruptcy check prior to commencement of employment.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Marsh is proud to be an accredited Family Friendly Workplace www.familyfriendlyworkplaces.com, and a Work 180 endorsed employer. For information on the benefits and policies at Marsh visit www.work180.com and search “Marsh” under endorsed employers.

Marsh McLennan (NYSE: MMC) is the world’s leading professional services firm in the areas of risk, strategy and people. The Company’s 85,000 colleagues advise clients in 130 countries. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and wellbeing for a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit mmc.com, follow us on LinkedIn and Twitter.

Company:

Marsh

Description:

We’re Recovre

Our mission is to protect and promote possibility - for everyone. We’re driven to make a real impact, operate with trust and respect the diverse perspectives of our team in everything we do. We care about helping people thrive every day. Its life-changing stuff.

Our team values building human relationships and connections beyond rehabilitation. From injury prevention to health promotion and on to rehabilitation - we are committed to helping our clients reach exceptional health outcomes and are proud to make a difference by helping Australians to thrive every day.

Recovre’s Rehabilitation Consultants are the experts at intervention and their impeccable influencing skills empower clients to be the hero of their own story. They do what it takes to help clients to be safe, healthy, and productive at work.

Responsibilities:

• Building trust with your client, and a collaborative partnership with all stakeholders
• Identifying the hurdles to return to work following illness or injury. We collaborate to problem solve, plan and achieve safe and sustainable recovery and return to work and independence
• Working in a multi-disciplinary team and sharing your expertise with others
• Senior Rehabilitation Consultants contribute to the continuing evolution of our services through our Centres of Excellence

Day-to-day this might include:

• Conducting thorough assessments, including Vocational, Pre-Employment, Activities of Daily Living, Workplace and Ergonomic
• Case management and reporting
• Travel to clients, flexible work-from-home and office base

Diverse work to keep it interesting:

• All your skills and expertise are valued and used to solve problems for clients
• From Manual Handling Training to Outsourced Return to Work leadership, from Career Transition services to EAP and Mediation, from Physical, Social, Mental & Financial wellbeing coaching and all Vocational Rehabilitation services in between – Recovre will have the right challenge for you
• Through being part of Marsh McLennan we bring the best of global practice in people risk management to the Australian market – through you!

What you need to have:

You have life-changing skills and are qualified as:

• Occupational Therapist
• Physiotherapist
• Exercise Physiologist
• Osteopath (post 2016)

To be a Rehabilitation Consultant, you’ll also need registration, or the ability to acquire registration (with our support!) for one of the following:

• AHPRA
• ESSA accreditation (AEP)

If you can live Recovre’s mission, you are welcome – whether 20 years of experience and looking to diversify your career, or just starting out as a new graduate and passionate about changing lives, or anywhere in between, Recovre is excited to welcome you.

Unlock Your Possibility

At Recovre, you have the have opportunity to build your career - your way. Backed by Mercer Marsh Benefits and a supportive team culture, we believe that Recovre is reaching its full potential only when our people are reaching theirs.

Joining us means taking a meaningful step towards unlocking your own possibility.

What can you expect?

• With a team of 280 Allied Health professionals across Australia, you join a significant collegiate and specialty network to celebrate your successes with at the end of the day
• We are part of Marsh McLennan, the global leader in risk, strategy and people
• We have 28 national offices – we will support you to transfer, live and work where the adventure of your life takes you

What is in it for you?

• Work that works for you – we offer flexible full and part time work around your life
• Work the way you choose - flexible delivery, on the road, work from home and state of the art office/clinical space (Metro)
• Equity for all - male, female and non-binary colleagues are equal and at Recovre and within Marsh, we are committed to no gender pay gap
• Your success is important to us – whether you are new to Vocational Rehabilitation, or just new to Recovre, your onboarding will get you confident and creating change like an expert
• Your health is everything – that’s why you will have access to EAP, Salary Continuance protection, flu vaccinations and reimbursed use of your personal vehicle (so you can keep it roadworthy!) and use of our pool cars
• You have the chance to SHINE - If you choose to do more, you get to share in your hard work. In times when you go the extra mile, we share the additional revenue with you via SHINE - our bonus program

Are you Ready to Join?

Applications can be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a criminal & bankruptcy check prior to commencement of employment.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Marsh is proud to be an accredited Family Friendly Workplace www.familyfriendlyworkplaces.com, and a Work 180 endorsed employer. For information on the benefits and policies at Marsh visit www.work180.com and search “Marsh” under endorsed employers.

Marsh McLennan (NYSE: MMC) is the world’s leading professional services firm in the areas of risk, strategy and people. The Company’s 85,000 colleagues advise clients in 130 countries. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and wellbeing for a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit mmc.com, follow us on LinkedIn and Twitter.

Primary Details Time Type: Full time Worker Type: Employee Location: Sydney Type: Permanent, full time The opportunity We have an exciting new opportunity available for an Information Security Compliance & Risk Consultant to join QBE and support a significant transformational change in the way Cyber and information security risk is considered and mitigated across the core business, 3rd party suppliers, programs and projects. This intellectually challenging and highly influential role is part of a Group Cyber Security team accountable for safeguarding QBE from increasingly sophisticated Cyber and information security threats. The role works to make QBE safe, secure and resilient; working to continuously out pace and outsmart cyber threat faced by our business. We are looking for an experienced individual with expertise in PCI DSS and ISO 27001 to ensure the highest standards of information security across our organization. The successful candidate will play a key role in evaluating, implementing, and maintaining information security controls to safeguard our data and systems. Your new role Lead efforts to achieve and maintain compliance with PCI DSS and ISO 27001. Conduct comprehensive risk assessments and vulnerability assessments to ensure adherence to PCI DSS and ISO 27001 standards. Lead Internal and External audits to assess compliance levels and address any identified gaps or issues with relevant stakeholders Provide input into information security policies, procedures, and standards to adhere to PCI DSS and ISO 27001 compliance Collaborate with internal teams to identify and mitigate security risks. Provide guidance on security best practices and ensure adherence to regulatory requirements. Conduct regular security awareness training for employees on PCI DSS and ISO 27001 requirements Stay current on industry trends, emerging threats, and best practices. About you Significant experience in Cyber Security roles, with a strong emphasis on Cyber Security Risk and Compliance in the insurance or financial services sector. In-depth knowledge of PCI DSS and ISO 27001 standards. Strong understanding of information security principles and best practices. Experience with risk management frameworks and methodologies. Relevant certifications such as CISSP, CISA, or CRISC are highly desirable. Excellent communication and interpersonal skills. About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 11,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 12 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Australian Workplace Equality Index (AWEI) Platinum Employer since 2022 - the definitive national LGBTIQ+ benchmark for workplace inclusion recognising employers achieving Gold status for 4 or more years Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 Apply now Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected] Application Close Date: 14/02/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Contact Centre Role - Personal Banking - Full Time Perm-WFH/Hybrid Role - $57k-$60k+Super -Brisbane Inner CityStart your new year on a new career pathway within Financial Services! Your new company This position is with a well-established Australian customer-owned Bank, based at their new Contact Centre office in Brisbane Inner City. Your new role As a Customer Service Consultant based in a Contact Centre, you will be responsible for handling high volume inbound calls/enquiries and transactions as well as outbound follow-up activity (communication via calls predominantly, emails, live chat). You will provide support to customers within the Personal Banking space, handling customer enquiries regarding; opening accounts, internet banking, debit or credit cards, payments/transfers, fraud, foreign exchange, Insurance. Ultimately, you will be identifying opportunities to assist customers with the Bank's range of products and services, and liaise with internal teams to provide solutions. Further details; Start Date: 11th March 2024 Employment Type: Full Time, Permanent Work Hours: Monday - Friday morning and afternoon shifts between the hours of 7:30am - 8pm, with a Rotational Saturday 9am - 2pm shift. WFH flexibility: 2 days work from home post training Location: Brisbane Inner City Training: 6 week training program What you'll need to succeed Proven recent Customer Service experience Proven experience working in a fast-paced role Strong Communication/Interpersonal & Computer skills What you'll get in return Salary package of $57k - $60k + 13% Super 2 days work from home Career growth progression Supportive and social workplace culture What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. #2842032

Job Description Our Tax Advisory team supports clients to look ahead to see how their business decisions can be affected by tax legislation and plan for their continued business success and growth. We work with a range of clients across a range of sectors including private and listed businesses, high net wealth, family groups, start- ups, early-stage high growth businesses, and Australian subsidiaries of multinational businesses. Your OpportunityYou advise clients on complex tax matters, including domestic and international structuring, cross-border transactions, assist with taxation authority reviews/ audits/disputes,Provide tax advice on asset acquisition and assets divestment (including due diligence), financing arrangements, IPO structuring, readiness and prospectus.Play a key role across the full scope of client engagements including regular client contact - attending client presentations and meetings with Senior Leaders.  How are you extraordinary? You are passionate about the importance of fantastic communication to share ideas, inspire and create change. You are able to digest, distil and communicate complex concepts in both written and verbal forms. You are able to oversee high-quality client-ready deliverables and present to the senior leadership team for review. Your Experience At KPMG, we believe diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients, and communities. To be considered for this opportunity, your qualifications, skills & experience could include:Experience in tax advisory in either Big 4 or mid-tier professional services firm.Excellent tax technical capabilities.Experience at Manager level.Qualifications We are looking for applicants that have Tertiary qualifications in Commerce/Accounting/Finance or similar.Additional Information KPMG is a professional services firm with global outreach and deep sector experience. We work with clients across an array of industries to solve complex challenges, steer change and enable growth.  Our people are what make KPMG the thriving workplace that it is and what sets us apart is that we know great minds think differently. Collaborate with a team of passionate, highly skilled professionals who’ve got your back. You’ll build relationships with unique and diverse colleagues who will provide you with the support you need to be your best and produce meaningful and impactful work in an inclusive, equitable culture. At KPMG, you’ll take control over how you work. We’re embracing a new way of working in many ways, from offering flexible hours and locations to generous paid parental leave and career breaks. Our people enjoy a variety of exciting perks, including retail discounts, health and wellbeing initiatives, learning and growth opportunities, salary packaging options and more. Diverse candidates have diverse needs. During your recruitment journey, information will be provided about adjustment requests. If you require additional support before submitting your application, please contact the Talent Support Team. At KPMG every career is different, and we look forward to seeing how you grow with us. For further information, and to apply, please visit our website via the “Apply” button below. 

Ability Action Australia has a vision of being Australia’s leading health care provider in the NDIS space. We have grown impressively over the last 3 years, investing heavily to ensure our teams are supported and set up for success. This leadership role is part of our strategic growth plan to ensure our quality and service excellence remains and that our people remain supported as we grow.

In this role you will provide leadership and direction to a team of Allied Health professionals within your region, working in partnership with the business to create a culture of performance and excellence in all aspects of service delivery.

Other key deliverables will include

• Provide development, support and mentoring to the leaders in your team
• Building local referrer networks and community awareness of your Ability Action Business
• Building a positive team culture that drives retention, engagement and recruitment
• Planning and executing growth strategies for your business
• Financial management and understanding key levers to engage to ensure business success 

To be successful, you will have:

• Experience in a similar role within the NDIS or managing a large Allied Health Team
• Demonstrated capability to grow and manage a performing team
• Sound commercial acumen, with a focus on accountability
• A growth mind set and ability to influence to drive change  
• A commitment to ensuring outstanding delivery of services

 

In joining our team you will benefit from a competitive remuneration package, including lucrative incentives, unlimited leadership and career growth opportunities across Ability Action Australia and our parent company MedHealth, Flexibility and the opportunity to work from home. We also offer a supportive and collaborative culture designed to foster flexible thinking and initiative with the ability to contribute and shape the future of our organisation.

 

If you would like to know more please apply below or call me Nicole on  0429 697 806 or via email [email protected]. 

The Senior Claims Consultant is responsible for the proactive management of a portfolio of complex life insurance claims in accordance with TAL’s claims philosophy, claims handling procedures, policy terms & conditions and in accordance with the Life Insurance Code of Practice and other legislative and regulatory requirements.  A key focus of this role involves providing a best-in-class customer and client (e.g. advisers, trustees, fund administrators) experience, including regular communication in relation to the status of claims and managing expectations, to deliver on quality health and claim outcomes.

Accountabilities include:

• Manage a portfolio of complex life insurance claims in a proactive, cost-effective manner

• Ensure accurate claim assessment in line with policy terms and conditions

• Gathering and interpreting relevant information to form an appropriate claims strategy

• Effective determination of correct benefit entitlement ensuring that legitimate claims are paid in a timely manner

• Work collaboratively with Technical Specialists, Recovery & Support Specialists, Health Services and other stakeholders

• Provide support to the team, through guidance on the claims management process, procedures, contract requirements

• Role modelling effective case management and best practice portfolio management

• On an as needs basis support the Team Manager with the development of less experienced Claims Consultants

• Delivering exceptional customer service

 

Job Summary Sydney Permanent JN -012024-1953611 Jan 09, 2024 Competitive Job Description Senior Recruitment Consultant needed to nurture relationships with existing & new clients, and sourcing candidates to make successful placements We have an exciting opportunity for a proactive and driven recruitment consultant to join our dynamic MMK permanent recruitment team. We are a global company with offices in Ireland, London, Asia and around the world. We work with some of the most impressive companies and private individuals globally. We pride ourselves in providing exceptional service to our clients and candidates. This is a collaborative and sociable environment that will suit someone who enjoys being part of a successful, performance driven team whilst taking ownership of their workload. We offer a supportive culture, hybrid working, generous uncapped commission and great benefits. The Role: The role is based in our growing Finance & Accounting team that will involve nurturing relationships with existing & new clients, and sourcing candidates to make successful placements. Key responsibilities include: Building on and expanding existing client relationships and developing new business Managing the recruitment processes including scheduling interviews, taking feedback and negotiating offers Achieving high fill rates on roles and targets The Candidate: You will have prior experience in recruitment (financial recruitment preferred but not essential). Other important attributes include the following: Team player - able to build strong relationships internally and work well within a team Commercial awareness and strong business sense Excellent communication skills Strong multi-tasking and organisational skills Benefits: Industry leading commission 25 days annual leave, plus office closed between Christmas and New Year Hybrid working and flexible working hours Platinum high end restaurant lunches Team and office wide social events Legacy-in-service initiatives, training, and development Team lunches, incentives, and overseas trips dependent on performance Apply now if you would like to discuss further We also have opportunities across other permanent desks such as our Strategy Team and Legal, Risk & Compliance Curious but not sure? Give Maria Konstantinou a call on 04111157525 for a confidential chat

Job Summary Sydney Permanent JN -012024-1954254 Jan 18, 2024 $100k - $120k Job Description Exciting opportunity for a motivated, high-performing strategy professional to join the strategy function at one of Australia's leading bank's Salary up to $120k + Super + bonus Full-time permanent Sydney CBD Hybrid arrangement: a mix of work from the office and work from home About the Role We are assisting our client in finding an exceptional, internally focused Strategy Consultant to develop growth strategies, work at the forefront of technology across a broad range of topics. The candidate will need end to end thinking and the abiity to facilitiate decision making and provide the analytical support for the program of work. They will work cross functionally to drive key projects and provide specialist strategic and advice to key stakeholders in all stages of project initiatives. The role requires them to help lead engagements across a range of complex and diverse business matters to include strategic planning reviews, growth initiatives, competitive analysis and market initiatives. Key requirements Extensive growth strategy consulting experience from an external or internal consulting environment, preferably from a tier 1 or tier 2 consultancy or inhouse strategy team Experience of a broad range strategic projects Well versed in business case development, problem solving frameworks. Exceptional relationship building skills with the ability to build credibility and influence Finely tuned analytical skills - financial analysis/modeling Strong academic background Whats in it for You: In return you can expect a tangible work/life balance married with the variety of strategic project based work. You will have dynamic, intelligent like minded peers. They offer the opportunity to move internally and you can define your own career path. They offer a strong earning capacity and they encourage a collaborative team environment. The very best training and development will be open to you. Candidates MUST hold Australian citizenship or Permanent Residency to be considered

• Hybrid work from home and in the office, flexibility to suit you
• Salary packaging benefits of $15,900 p.a plus $2,650 meals and entertainment allowance. 
• Be supported by an experienced team of Coding Educators and Auditors
• Opportunities for growth in your career, including auditing, mentoring and management pathways.

Due to further expansion of our service, we have a Full Time or Part time opportunity based at Richmond, Eastern (Box Hill) or Geelong (Waurn Ponds) you will be predominately responsible for accurately coding medical records in accordance with the Australian Coding Standards. Using 3M Codefinder, you will be exposed to a diverse Casemix including Cardiothoracic Surgery, Neurosurgery, Interventional Cardiology, Orthopaedics, General Surgery, Oncology, Obstetrics and Rehabilitation. 

You will make an impact by:

• Accurately coding episodes using ICD-10-AM, ACHI and the Australian Coding Standards as well relevant state, national and internal advice
• Ensuring all records are coded within specified timeframes
• Maintaining compliance with reporting requirements
• Ensuring the high quality of our coding by participating in our internal audit program
• Actively participate in training, quality and education activities

To be successful in this role…

You have a drive to enhance your skill set and build on your coding knowledge.  You’re comfortable working autonomously as well as part of a team. You understand how your role impacts the financial sustainability of the organisation and demonstrate a commitment to improving clinical coding service. In return we will value you and your specialised skill set.  

You will have:

• Proven high quality coding skills
• An excellent knowledge of the Australian Coding Standards
• Relevant qualifications in Health Information Management or Clinical Coding
• Previous coding experience in the public or private sector
• Experience with private sector funding models would be advantageous

Position Description  Inherent Requirements

We will review applications as we recieve them.

This position is for 11 months of Maternity Leave Cover and is reporting to the Customer Support Team Leader. The Customer Support Consultant position entails answering real-time inbound customer enquiries via phone, email, and live chat to provide exceptional customer service, with a focus on meeting weekly service and sales KPIs.

• Providing a high level of customer service to our customers with exceptional knowledge of our products, services, processes and systems. 
• Exceeding weekly targets by achieving KPIs for calls, chats, revenue and customer satisfaction.
• Prioritization of customer service when complaints arise, and refer them to the correct escalations department. 
• Liaise with manufacturers on behalf of customers and uphold positive. relationships with suppliers.
• Involvement in daily stand up training to increase knowledge in products and processes.
• Building relationships with necessary teams to ensure our customers are provided with the best possible experience.
• Embodiment Winning’s company values Key Skills & Experience.

This position is reporting to the Customer Support Team Leader. The Customer Support Consultant position entails answering real-time inbound customer enquiries via phone, email, and live chat to provide exceptional customer service, with a focus on meeting weekly service and sales KPIs.

• Providing a high level of customer service to our customers with exceptional knowledge of our products, services, processes and systems. 
• Exceeding weekly targets by achieving KPIs for calls, chats, revenue and customer satisfaction.
• Prioritization of customer service when complaints arise, and refer them to the correct escalations department. 
• Liaise with manufacturers on behalf of customers and uphold positive. relationships with suppliers.
• Involvement in daily stand up training to increase knowledge in products and processes.
• Building relationships with necessary teams to ensure our customers are provided with the best possible experience.
• Embodiment Winning’s company values Key Skills & Experience.

This position is reporting to the Customer Support Team Leader. The Customer Support Consultant position entails answering real-time inbound customer enquiries via phone, email, and live chat to provide exceptional customer service, with a focus on meeting weekly service and sales KPIs.

• Providing a high level of customer service to our customers with exceptional knowledge of our products, services, processes and systems. 
• Exceeding weekly targets by achieving KPIs for calls, chats, revenue and customer satisfaction.
• Prioritization of customer service when complaints arise, and refer them to the correct escalations department. 
• Liaise with manufacturers on behalf of customers and uphold positive. relationships with suppliers.
• Involvement in daily stand up training to increase knowledge in products and processes.
• Building relationships with necessary teams to ensure our customers are provided with the best possible experience.
• Embodiment Winning’s company values Key Skills & Experience.

How you’ll be making an impact in people’s lives:

• Engaging in formal and experiential training to develop the skills you need to feel competent and confident in your role
• Undertaking worksite, functional, ergonomic, equipment and home assessments (profession dependant)
• Identifying Return to Work (RTW) barriers
• Liaising with clients, insurers, medical practitioners and employers to achieve outcomes appropriate for all parties
• Designing, implementing and monitoring programs that assist injured employees to return to the workforce

Applying your clinical knowledge to improve return to work outcomes

Primary Details Time Type: Full time Worker Type: Employee Location: Sydney Type: Fixed Term Contract The opportunity We have an exciting new opportunity for a Capability Consultant to contribute to the implementation of QBE People, Cultural and Modernisation agendas, through coordination of the AUSPAC Modernisation Leadership Development Program. In this role you will partner with participants, internal stakeholders and vendors to ensure delivery of high quality, consistent leadership capability events; support design and delivery of face-to-face events, digital classrooms and coaching interventions which impact how leaders show-up and lead their teams. Your new role As a Capability Consultant you will be involved in program and participant management for the Modernisation Leadership Development Program. You will maintain a wide network leveraging latest thinking, best practices, and developments in the future of learning and career development. You will also; Support design and delivery of leadership learning offsites, digital classrooms and group coaching Coordinate and design proactive participant communications, manage participant and program queries Support planning, coordination and hosting of leadership learning events Proactively seek understanding of and insight into participant experience, and foster environment of continuous improvement in leadership capability Partner with the HR key stakeholders (AUSPAC and Group) to ensure broad understanding and engagement in Leadership, Capability programs Collaborate with the wider HR team, and networks to ensure successful rollout of leadership development events Act as an advocate and ambassador for People, building awareness, advocacy, culture and employer brand About you To be successful in this role you will ideally come from a Learning and/or Capability background, with well developed program and event management skills and the ability to manage multiple priorities at pace and to a high quality. You will also; Be proactive and demonstrate the ability to plan effectively and deliver to deadlines Possess strong written & verbal communications driving engagement and change Have a pragmatic and outcome focused approach delivering/coordinating learning and leadership programs Demonstrated experience of supporting participant experience in learning, or leadership events Possess knowledge of best practice leadership capability and learning intervention approaches that impact culture Ability to leverage strong networks for the latest thinking, best practices, and developments in future focused learning and career development practices About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 12 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Australian Workplace Equality Index (AWEI) Platinum Employer since 2022 - the definitive national LGBTIQ+ benchmark for workplace inclusion recognising employers achieving Gold status for 4 or more years Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 Apply now Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected] Application Close Date: 09/02/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Company Description Flexible working arrangements | Work from home options | Part time opportunities (minimum of 4 days)Mental health programs | 26 weeks paid parental leavePromotion opportunities | On-the-job coachingJob Description Our Tax Advisory team supports clients to look ahead to see how their business decisions can be affected by tax legislation and plan for their continued business success and growth. We work with a range of clients across a range of sectors including private and listed businesses, high net wealth, family groups, start- ups, early-stage high growth businesses, and Australian subsidiaries of multinational businesses. Your OpportunityYou advise clients on complex tax matters, including domestic and international structuring, cross-border transactions, assist with taxation authority reviews/ audits/disputes,Provide tax advice on asset acquisition and assets divestment (including due diligence), financing arrangements, IPO structuring, readiness and prospectus.Play a key role across the full scope of client engagements including regular client contact - attending client presentations and meetings with Senior Leaders.  How are you extraordinary? You are passionate about the importance of fantastic communication to share ideas, inspire and create change. You are able to digest, distil and communicate complex concepts in both written and verbal forms. You are able to oversee high-quality client-ready deliverables and present to the senior leadership team for review. Your Experience At KPMG, we believe diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients, and communities. To be considered for this opportunity, your qualifications, skills & experience could include:Experience in tax advisory in either Big 4 or mid-tier professional services firm.Excellent tax technical capabilities.Experience at Manager level.Qualifications We are looking for applicants that have Tertiary qualifications in Commerce/Accounting/Finance or similar.Additional Information KPMG is a professional services firm with global outreach and deep sector experience. We work with clients across an array of industries to solve complex challenges, steer change and enable growth.  Our people are what make KPMG the thriving workplace that it is and what sets us apart is that we know great minds think differently. Collaborate with a team of passionate, highly skilled professionals who’ve got your back. You’ll build relationships with unique and diverse colleagues who will provide you with the support you need to be your best and produce meaningful and impactful work in an inclusive, equitable culture. At KPMG, you’ll take control over how you work. We’re embracing a new way of working in many ways, from offering flexible hours and locations to generous paid parental leave and career breaks. Our people enjoy a variety of exciting perks, including retail discounts, health and wellbeing initiatives, learning and growth opportunities, salary packaging options and more. Diverse candidates have diverse needs. During your recruitment journey, information will be provided about adjustment requests. If you require additional support before submitting your application, please contact the Talent Support Team. At KPMG every career is different, and we look forward to seeing how you grow with us. For further information, and to apply, please visit our website via the “Apply” button below.

Company Description Flexible working arrangements | Work from home options | Part time opportunities (minimum of 4 days)Mental health programs | 26 weeks paid parental leavePromotion opportunities | On-the-job coachingJob Description Our Tax Advisory team supports clients to look ahead to see how their business decisions can be affected by tax legislation and plan for their continued business success and growth. We work with a range of clients across a range of sectors including private and listed businesses, high net wealth, family groups, start- ups, early-stage high growth businesses, and Australian subsidiaries of multinational businesses. Your OpportunityYou advise clients on complex tax matters, including domestic and international structuring, cross-border transactions, assist with taxation authority reviews/ audits/disputes,Provide tax advice on asset acquisition and assets divestment (including due diligence), financing arrangements, IPO structuring, readiness and prospectus.Play a key role across the full scope of client engagements including regular client contact - attending client presentations and meetings with Senior Leaders.  How are you extraordinary? You are passionate about the importance of fantastic communication to share ideas, inspire and create change. You are able to digest, distil and communicate complex concepts in both written and verbal forms. You are able to oversee high-quality client-ready deliverables and present to the senior leadership team for review. Your Experience At KPMG, we believe diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients, and communities. To be considered for this opportunity, your qualifications, skills & experience could include:Experience in tax advisory in either Big 4 or mid-tier professional services firm.Excellent tax technical capabilities.Experience at Manager level.Qualifications Completed relevant professional qualifications such as CA or CPA. CTA qualifications would be highly regarded however, not essential.Additional Information KPMG is a professional services firm with global outreach and deep sector experience. We work with clients across an array of industries to solve complex challenges, steer change and enable growth.  Our people are what make KPMG the thriving workplace that it is and what sets us apart is that we know great minds think differently. Collaborate with a team of passionate, highly skilled professionals who’ve got your back. You’ll build relationships with unique and diverse colleagues who will provide you with the support you need to be your best and produce meaningful and impactful work in an inclusive, equitable culture. At KPMG, you’ll take control over how you work. We’re embracing a new way of working in many ways, from offering flexible hours and locations to generous paid parental leave and career breaks. Our people enjoy a variety of exciting perks, including retail discounts, health and wellbeing initiatives, learning and growth opportunities, salary packaging options and more. Diverse candidates have diverse needs. During your recruitment journey, information will be provided about adjustment requests. If you require additional support before submitting your application, please contact the Talent Support Team. At KPMG every career is different, and we look forward to seeing how you grow with us. For further information, and to apply, please visit our website via the “Apply” button below.

Company Description Flexible working arrangements | Work from-home options | Part-time opportunities (minimum of 4 days)Mental health programs | 26 weeks paid parental leavePromotion opportunities | On-the-job coachingJob Description Our Tax Advisory team supports clients to look ahead to see how their business decisions can be affected by tax legislation and plan for their continued business success and growth. We work with a range of clients across a range of sectors including private and listed businesses, high net wealth, family groups, start-ups, early-stage high-growth businesses, and Australian subsidiaries of multinational businesses. KPMG covers employment tax services, working with our clients to manage compliance risks for local and international workforces. Your Opportunity Forming part of the Tax Advisory team this role will play a key role in delivering employment tax compliance and advisory services to clients. You are able to prepare high-quality client-ready deliverables and present to the senior leadership teams for review.You actively seek out opportunities for growth, are comfortable challenging the status quo, and enjoy getting out of your comfort zone.You have a can-do attitude and are always seeking creative solutions to problems with the help of the right technical tools and a supportive team.You are an eager learner and always seize opportunities to grow professionally and personally How are you extraordinary? You are motivated by the prospect of being part of an enjoyable and dynamic team that will support your career growth and learningYou are committed to producing high-quality compliance deliverables for our clientsYou are thrilled by the potential opportunities that are accessible in a “Big 4” environment. Your Experience At KPMG, we believe diversity of thought, background, and experience strengthens relationships and delivers meaningful benefits to our people, our clients, and our communities. To be considered for this opportunity, your qualifications, skills & experience could include:Background in tax lawPrevious experience in a legal firm, second tier, Big4 firm, or tax authorities (e.g. ATO or state revenue offices).Excellent tax technical capabilitiesDemonstrated strong interpersonal, communication, and presentation skills and ability to build strong relationships with both internal teams and external stakeholdersQualifications We are looking for applicants who have tertiary qualifications in law, commerce, and other relevant fields. Additional Information KPMG is a professional services firm with global outreach and deep sector experience. We work with clients across an array of industries to solve complex challenges, steer change, and enable growth.  Our people are what make KPMG the thriving workplace that it is and what sets us apart is that we know great minds think differently. Collaborate with a team of passionate, highly skilled professionals who’ve got your back. You’ll build relationships with unique and diverse colleagues who will provide you with the support you need to be your best and produce meaningful and impactful work in an inclusive, equitable culture. At KPMG, you’ll take control over how you work. We’re embracing a new way of working in many ways, from offering flexible hours and locations to generous paid parental leave and career breaks. Our people enjoy a variety of exciting perks, including retail discounts, health and wellbeing initiatives, learning and growth opportunities, salary packaging options, and more. Diverse candidates have diverse needs. During your recruitment journey, information will be provided about adjustment requests. If you require additional support before submitting your application, please contact the Talent Support Team. At KPMG every career is different, and we look forward to seeing how you grow with us. For further information, and to apply, please visit our website via the “Apply” button below.

About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. Role Summary The Senior Consultant, Financial Reporting supports the Australian Investment Accounting team and will be responsible for monthly, quarterly, half-yearly and annual financial reporting, regulatory reporting and tax reporting to a diverse range of investment manager and superannuation fund clients. It will be crucial for you to establish a level of client knowledge, to ensure all requirements are met and allow the team to build the relationship further. You will also be involved in managing new client onboarding process as it relates to financial reporting and tax, in conjunction with other teams. You will report to the Manager of Financial Reporting and Tax. We are open to both Melbourne and Sydney location. What you will do:Provide a high level of client service, and be the first point of contact in relation to all accounting and tax queries for an allocation of clientsReviewing financial statements and templatesProactively seek to identify and improve current core processes and procedures, ensuring they are updated with changes in regulations and industry trendsDeliver training and coaching to junior members of the teamWork closely with other teams to achieve client reporting objectives – Unit Pricing, Business Process Analysts, Client Services, Operations and TechnologyWork closely with Financial Reporting and Tax manager on new product developments and process improvement projectsHelp manage new client onboarding process as it relates to Financial reporting and TaxProvide oversight of off shore teams’ output and performanceEnsure sufficient risk management controls are in place and adhered to Northern Trust compliance standards About You:Experience working within a Custodian, Superannuation fund, or Investment Manager accounting/tax teamTechnical understanding and practical application of accounting and tax concepts as they relate to Managed Investment Schemes (MIS’s) and Superannuation fundsDemonstrated understanding of the application of Australian Accounting Standards as they relate to MIS’s and Superannuation funds, and the different assets they invest inDemonstrated understanding of the application of Australian Tax rules as they relate to MIS’s and Superannuation funds, and the different assets they invest in, and an understanding of different trust structures and entity typesDemonstrated understanding of the application of regulatory reporting requirements – APRA, ABS, BAS, PAYGStrong excel skills and the proficiency in utilizing Financial statements and tax reporting system toolsAccounting/Commerce/Finance degree qualified ideally with a CA or CPADemonstrated relevant experience in a similar roleClient service and relationship management Working with Us: As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose. We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. Reasonable accommodation Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected]. We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people. Apply today and talk to us about your flexible working requirements and together we can achieve greater. For further information, and to apply, please visit our website via the “Apply” button below.

Do you want to be part of something big?

We are on the search for 4 x Claims Specialists to start on 18 March 2024.

Honey launched in June 2021 with the largest Seed funding round in Australian history of $15.5 million led by RACQ, AGL, Mirvac, Metricon and many other industry leading Australian companies. Together with our strategic partners, we want to make it easy for more Australians to protect their most important assets – their homes.

This isn’t your average customer service role. We’re looking for individuals with a self-starter mentality who want to be part of building the Honey brand. You bring the passion, we’ll bring all the training and support you need to get started.

*Please note, this is a Sydney based role. Only candidates currently located in Sydney will be considered*

What we're offering:

This a fantastic opportunity for individuals looking for a new career as part and to be part of an organisation changing the insurance industry and customer experience for the better.

A day in your (potential) life as a Claims Consultant:

• Responding to new and existing home insurance claim enquiries through a variety of channels (phone, web, email, etc.). 
• Educating customers on the Honey products and services. 
• Supporting our customers through their claim process efficiently. 
• Working with claims supply chain to get customers back in their pre-loss position quickly and easily.
• Gathering feedback from customer conversations and sharing opportunities for process and system improvement with the broader Honey Product & Engineering teams.
• Responding to customer complaints as they arise, and working with colleagues to improve internal processes.

Our ideal candidates possess:

• A passion for delivering an outstanding customer experience.
• The ability to work on a rotating roster between the hours of 8am - 7pm Sydney time.
• Experience in a customer facing role (Claims and Contact Centre preferred, however not essential).
• The ability to connect with customers, ask probing questions and identify the right Honey solutions to suit their needs.
• Great written and verbal communication with a high level of confidence communicating with customers through various channels.

What we're offering:

• A market leading salary. We want to achieve success together!
• Hybrid Working (and we mean it)! Some of our team work from home for most of the week, whereas others enjoy the face-to-face interaction and come in more frequently. We are genuinely flexible and encourage our team to work in a way that suits them.
• Training & Development from structured onboarding to bring you up to speed on everything Honey, to development opportunities based on your career goals, we provide you with a platform to launch your career.
• Performance Based Incentives. Our incentives are based on delivering exceptional customer outcomes, 5 Star customer ratings here we come!

Primary Details Time Type: Full time Worker Type: Employee Claims Officer - Accident and Health Location: Parramatta or Melbourne Type: Permanent Full-time The opportunity Our aspiration is to provide a world class claims service by seeking out the best way to help our customers during their time of financial need, whether it's sustaining an injury or falling ill making them unable to work. The start of this journey is to build Australia's most respected accident and health claims team and to do this we recognise that we must invest in our people. You will be providing delivery of superior claims service, determining proper policy coverage to conclude, investigate, and evaluate assigned cases. Your new role We are looking for a solutions focused individual, who pride themselves on providing an exceptional customer experience at every point of contact. Self-motivated individuals who maintain these levels of excellence through times of change and show resilience in the face of a challenge. About you Previous experience in accident and health or other classes of insurance is highly advantageous but not essential A strong focus on customer service with the ability to build rapport over the phone and handle varying customer expectations and demands A highly empathetic approach to dealing with customers, possessing the ability to be friendly yet professional Self-motivated with excellent organisational skills About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage." We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Your career at QBE - let's make it happen! Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 18 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 Apply now! APPLY NOW and let's make it happen!" Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with accessibility requirements and adjustments, alternative work arrangements or you would like to connect with one of our employee networks at any stage of the recruitment process, please contact us at [email protected] How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.