Turner & Townsend will give you the opportunity to work with world class clients on cutting edge projects and to build a successful career with a company that will offer the highest levels of support at every stage.

We work on projects of all sizes from one-off developments to mega-programmes, from planning the future development across large Clean Energy projects to site based construction of individual projects, while helping the largest companies in the world. We cover everything from leading teams, planning works, tracking progress and business case delivery to bringing assets into use. 

In a OHSEQ Specialist role:

• Assist with the development of an effective and efficient projects safety management system and programs.
• Assist with the development of management plans and associated documentation.
• Assist with the provision of effective and high quality OHSEQ service to clients.
• Assist with the preparation and submission of weekly and monthly reports including recommendations on OHSEQ management and statistics.
• Assists with specialised OHSEQ Management System development including standards, policies and procedures and supporting systems, ensuring that all relevant legislative and regulatory requirements and standards are met.
• Provide expert advice to clientele, internal and external stakeholders with respect to the policies, management guidelines and procedures as applicable to OHSEQ.
• Evaluate contractor OHSEQ documentation to ensure compliance to clients and regulatory requirements.

The Senior Claims Consultant is responsible for the proactive management of a portfolio of complex life insurance claims in accordance with TAL’s claims philosophy, claims handling procedures, policy terms & conditions and in accordance with the Life Insurance Code of Practice and other legislative and regulatory requirements.  A key focus of this role involves providing a best-in-class customer and client (e.g. advisers, trustees, fund administrators) experience, including regular communication in relation to the status of claims and managing expectations, to deliver on quality health and claim outcomes.

Accountabilities include:

• Manage a portfolio of complex life insurance claims in a proactive, cost-effective manner

• Ensure accurate claim assessment in line with policy terms and conditions

• Gathering and interpreting relevant information to form an appropriate claims strategy

• Effective determination of correct benefit entitlement ensuring that legitimate claims are paid in a timely manner

• Work collaboratively with Technical Specialists, Recovery & Support Specialists, Health Services and other stakeholders

• Provide support to the team, through guidance on the claims management process, procedures, contract requirements

• Role modelling effective case management and best practice portfolio management

• On an as needs basis support the Team Manager with the development of less experienced Claims Consultants

• Delivering exceptional customer service

• Hybrid work from home and in the office, flexibility to suit you
• Salary packaging benefits of $15,900 p.a plus $2,650 meals and entertainment allowance. 
• Be supported by an experienced team of Coding Educators and Auditors
• Opportunities for growth in your career, including auditing, mentoring and management pathways.

Due to further expansion of our service, we have a Full Time or Part time opportunity based at Richmond, Eastern (Box Hill) or Geelong (Waurn Ponds) you will be predominately responsible for accurately coding medical records in accordance with the Australian Coding Standards. Using 3M Codefinder, you will be exposed to a diverse Casemix including Cardiothoracic Surgery, Neurosurgery, Interventional Cardiology, Orthopaedics, General Surgery, Oncology, Obstetrics and Rehabilitation. 

You will make an impact by:

• Accurately coding episodes using ICD-10-AM, ACHI and the Australian Coding Standards as well relevant state, national and internal advice
• Ensuring all records are coded within specified timeframes
• Maintaining compliance with reporting requirements
• Ensuring the high quality of our coding by participating in our internal audit program
• Actively participate in training, quality and education activities

To be successful in this role…

You have a drive to enhance your skill set and build on your coding knowledge.  You’re comfortable working autonomously as well as part of a team. You understand how your role impacts the financial sustainability of the organisation and demonstrate a commitment to improving clinical coding service. In return we will value you and your specialised skill set.  

You will have:

• Proven high quality coding skills
• An excellent knowledge of the Australian Coding Standards
• Relevant qualifications in Health Information Management or Clinical Coding
• Previous coding experience in the public or private sector
• Experience with private sector funding models would be advantageous

Position Description  Inherent Requirements

We will review applications as we recieve them.

How you’ll be making an impact in people’s lives:

• Engaging in formal and experiential training to develop the skills you need to feel competent and confident in your role
• Undertaking worksite, functional, ergonomic, equipment and home assessments (profession dependant)
• Identifying Return to Work (RTW) barriers
• Liaising with clients, insurers, medical practitioners and employers to achieve outcomes appropriate for all parties
• Designing, implementing and monitoring programs that assist injured employees to return to the workforce

Applying your clinical knowledge to improve return to work outcomes

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.

You will have experience and domain knowledge of local government and ideally having worked at a council in the Revenue area.

Strong communication and stakeholder management is key for this role and you will be comfortable assisting customers with the configuration, implementation and training of the Civica local government software modules.

Please apply for this role if it would make you excited to come to work every day.

Ideally, you'll come with

• Experience within Local Government, Property & Rates area highly desirable.
• Excellent communication skills, written and verbal.
• Proficiency in Microsoft Word and Excel is required.
• Desirable to have background in Consulting, Training or a similar role.
• Ability and willingness to travel within Australia and New Zealand for work.
• Proven analytical and trouble shooting skills.

A day in the life…

The Business Consultant - Revenue provides Professional Services Consulting to our Local Government customers. The Business Consultant works closely with our customers to share best practice implementation, configuration and training on the Civica software. You will work with multiple customers across a number of exciting programmes. You can expect to work remote, from an office and/or a customer site in Australia or New Zealand.

Why you'll love working with us.

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans, new and old Focus on learning- there are heaps of opportunities to enable you to grow and be your best.

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work – we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.

AECOM has an exciting opportunity for an engaging and highly motivated Safety, Health, Environment & Wellbeing (SHE&W) Business Partner to join our Melbourne based team. This is a hands-on role, which will see you participating in office and field-based work on some of Australia’s largest and most complex and iconic infrastructure projects within the Victoria & South Australia region.

What will a day in this role look like:

• Play a key role in the development and implementation of health and safety programs and initiatives, supporting SHE&W strategies throughout the region in Victoria & South Australia.
• Lead the SHE&W function across the Victorian and South Australian region, supporting operational leadership and the Australia and New Zealand SHE&W Director to pragmatically manage SHE&W risks, drive continuous improvement whilst ensuring a strong culture of SHE&W excellence is upheld.
• As an active member of our SHE&W team, you will have the opportunity to contribute to the development and implementation of health and safety programs and initiatives, whilst supporting projects across the region.
• You will also have a close working relationship with our Victorian and South Australian leadership teams and the broader SHE&W team across Australia and New Zealand.

Company:

Description:

Marsh is seeking candidates for the following position based in our Melbourne office:

OHS Consultant.

• Full time permanent role.
• Based in Victoria (Melbourne or regional).
• Reputable Global Leader.

About the role:

A unique safety consulting opportunity currently exists within our Victorian consulting practice. The role entails working within a team of specialist safety consultants delivering OHS services including risk assessments, incident investigations, workplace inspections and providing advice and support to clients on all matters relating to OHS.

As a Consultant within the practice, key responsibilities will include:

• Providing clients with strategic and operational solutions to their OHS and risk management needs.
• Establishing and developing relationships with key client contacts.
• Working as part of a team for key client projects to reduce incidents through OHS programs.
• Excellent written advice and report writing whilst ensuring deadlines are met on time and in scope.
• Documenting all communications to enable effective reporting to clients on performance.
• Conducting online and onsite visits to assess risk and provide advice.

To be successful in this role, you will need to possess:

• A minimum Certificate IV in OHS.
• Diploma or bachelor’s degree in safety, health and/or related disciplines is highly regarded.
• Prior experience working in a safety role is highly regarded.
• A solid understanding of Victorian OHS legislation and risk management.
• Ability to learn new technology and online systems is necessary.
• Excellent communication skills, both written and oral.
• A current driver licence and own vehicle.
• Experience and speciality in mental health is highly desirable.

Crucial to your success in this role is the ability to effectively communicate, problem solve, influence and build credible relationships at all levels, both internally and with clients.  Strong organisation and planning skills, as well the ability to work with high levels of initiative and to strict deadlines are essential in this role.

The opportunity to work on client sites will frequently be offered and some overnight travel, where relevant for projects, will be required (expenses reimbursed).

About Marsh:

Marsh is the world’s leading insurance broker and risk adviser. With more than 45,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit marshmclennan.com, follow us on LinkedIn and Twitter.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. Note: the changes to our hybrid work policy do not apply to officially designated remote workers and are subject to any works council or local legal requirement.

Please note: All offers of employment are contingent upon clear results of a thorough background check including criminal record check, previous employment history and financial stability. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.

Applications will only be accepted from candidates who have the appropriate approval to work in Australia.

At Marsh we recognise that our people have different priorities and commitments. We are passionate about providing an inclusive workplace that supports all of our employees in managing those priorities, and we celebrate the diversity of all the family groups that make up our extended Marsh family.

Marsh is proud to be an accredited Family Friendly Workplace www.familyfriendlyworkplaces.com, and a Work 180 endorsed employer. For information on the benefits and policies at Marsh visit www.work180.com and search “Marsh” under endorsed employers.

ERM is seeking an EHS&S Management Information Systems (EMIS) Digital Consultant in Australia to join our global Digital Services business. At ERM, we offer a robust combination of deep EHS&S experience together with broad environmental management information solution expertise. Our EMIS services span the entire information management life cycle, from assisting clients with information solutions portfolio assessment, strategy, technology evaluation and planning, to designing, testing and implementing enterprise-wide systems and innovative technologies.

ERM has enduring values, which are fundamental to our business conduct. We are passionate about our people, their safety, well-being and development. ERMers take accountability, are client focused, and collaborate with colleagues across geographies.  If you share our values, believe in sustainability and are motivated by opportunities to shape, build, and contribute to a team that makes a real impact to our client’s businesses, ERM is the right place for you. We offer a flexible working environment and competitive salary.

As a Consultant on our team, you will be a valuable asset amongst a diverse team of professionals striving to address business growth, daily business operations and environmental issues. You will work within an environment that promotes proactive cooperation and motivates individuals to maintain a positive attitude in order to consistently deliver quality services and technical solutions.

POSITION SUMMARY:

In this client - facing role, you will support business leaders in the successful selection, configuration, implementation and sustainment of EHS and sustainability management information systems. You will also provide objective, independent advice on off-the-shelf or custom-built, third-party technologies and knowledge of the market presence of these technologies within our clients. (Training will be provided.) The successful candidate will have effective client communication skills and a passion for sustainability and technology, with an educational background in Engineering, Environmental Science, Sustainability, Information Technology, Computer Science, Management Information Systems, or Theoretical Business. Ideally, you will have successfully completed university courses that provided exposure to and experience with Environmental software or environmental studies in order to further develop a deep understanding of global EHS and sustainability business capabilities, regulatory requirements and best practices.

RESPONSIBILITIES:

• Evaluate EHS&S Management Information Systems (EMIS) available on the market, including assisting clients with system requirements and software selection.
• Engage in all life cycle stages of project execution; Implement EMIS software for clients worldwide, assisting with system configuration, integration, training, rollout, support, maintenance, enhancement and improvements as required to meet overall business objectives of clients.
• Support consultant teams that configure/deploy environmental health, safety and sustainability solutions; specific activities include drafting and publishing system design documents, configuring technical specifications and components within the solution, analyzing/migrating data, and developing custom reports/dashboards and automated interfaces.  
• Participate in system support and training documentation teams, and prepare and present training to internal consultants and client system users.
• Apply functional and technical skill to configure EMIS software; serve as subject matter expert to provide escalation point for production issues.
• Map and analyze end-to-end business processes within third party and proprietary systems as well as integration with EHS&S Management Information Systems software, following formal IT guidelines.
• Facilitate management of change issues with the adoption of new information systems. 
• Serve as a power user of collaborative technology, and champion new and innovative business solutions within established and emerging technical architectures (i.e. Enablon, Intelex, Cority, SAI Global EHS 360, SAP EHSM, and other EHS&S software systems.)

REQUIREMENTS:

• University degree holder in an environmental or technical field such as Environmental Sciences, Information Technology, Computer Science, Engineering, Management Information Systems, or Theoretical Business.
• Diversified information technology background and knowledge of EHS software, methodologies, domains and technology an advantage but not required. (Environmental Compliance, Industrial Hygiene and Safety, Occupational Health, Occupational Hygiene, Audit Management, Incident Management & Risk Assessment)
• Enablon, Intelex, Cority, SAI Global EHS 360, SAP EHSM, Sphera, or other EHS&S software systems knowledge and education/professional experience a plus but not required.

Who We Are:

As the world’s leading sustainability consulting firm, ERM is uniquely positioned to contribute to the environment and society through the expertise and energy of our employees worldwide. Sustainability is what we do, and is at the heart of both our service offerings and how we operate our business. For our people, our vision means attracting, inspiring, developing and rewarding our people to work with the best clients and on the biggest challenges, thus creating valuable careers. We achieve our vision in a sustainable manner by maintaining and living our ERM values that include Accountability, Caring for our People, Client Focus, Collaboration, Empowerment, and Transparency. 

ERM does not accept recruiting agency resumes. Please do not forward resumes to our jobs alias, ERM employees or any other company location. ERM is not responsible for any fees related to unsolicited resumes.

ERM is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status or disability status.

Thank you for your interest in ERM.

We are seeking experienced environmental impact assessment practitioners, from Principal Consultant to Technical Director level, to be based in our Melbourne office (hybrid working available).

You will play a leadership role in ensuring that major projects are developed in a sustainable and environmentally responsible manner, with a focus on renewable energy projects in both onshore and offshore environments. You will be supported by a large cohort of industry leading technical specialists and environmental professionals.

This is an excellent opportunity for a senior professional looking to advance their career level with a global environmental leader.

Role Responsibilities:

• Lead EIS/EES projects and approvals strategies on major projects, both offshore and onshore.
• Lead and manage a range of projects within scope and budget, and ensure team and stakeholder relationships are maintained to an exceptional standard. 
• Collaborate with technical team leads to develop and deliver superior outcomes for our clients.
• Support Account Directors in maintaining existing client relationships and develop strategies to pursue and win new business opportunities.
• Contribute to a positive team culture and mentor junior team members to develop their skills.

If you have the following, we want to hear from you:

• 10+ years’ experience in environmental planning and impact assessments, including 5+ years’ experience in environmental consulting – experience in marine and offshore environments highly desirable.
• Demonstrated experience in Commonwealth and Victorian environmental legislation and their application to the delivery of complex and major projects. Broader experience in other jurisdictions highly desirable.
• Excellent project management and project delivery skills, including budgeting, resourcing, scheduling, risk management, and communications.
• Demonstrated experience in building and sustaining excellent relationships with clients, stakeholders and teams.
• Tertiary degree in Environmental Engineering, Environmental Science, Planning or a related discipline.
• Authorisation to work in Australia.

Who We Are:

As the world’s leading sustainability consulting firm, ERM is uniquely positioned to contribute to the environment and society through the expertise and energy of our employees worldwide. Sustainability is what we do, and is at the heart of both our service offerings and how we operate our business. For our people, our vision means attracting, inspiring, developing and rewarding our people to work with the best clients and on the biggest challenges, thus creating valuable careers. We achieve our vision in a sustainable manner by maintaining and living our ERM values that include Accountability, Caring for our People, Client Focus, Collaboration, Empowerment, and Transparency. ERM is proud to be an Equal Employment Opportunity employer.

ERM can accommodate flexible working arrangements, and provides quarterly Wellness Days, public holiday swaps, secondary carer’s leave, purchased leave options and study assistance.

ERM does not accept recruiting agency resumes. Please do not forward resumes to our jobs alias, ERM employees or any other company location. ERM is not responsible for any fees related to unsolicited resumes.

Offshore wind specialists – environmental impact assessments

We are seeking environmental impact assessment practitioners experienced in offshore wind projects, from Principal Consultant to Technical Director/Partner level, to be based in our Melbourne office (hybrid working available).

You will play a leadership role in ensuring that offshore wind and marine infrastructure projects are developed in a sustainable and environmentally responsible manner. You will be supported by a large cohort of industry leading technical specialists and environmental professionals, including ERM’s Australian and Global Marine and Impact Assessment Technical Communities.

This is an excellent opportunity for a senior professional looking to advance their career level with a global environmental leader.

Role Responsibilities:

• Lead EIS/EES projects in marine environments and as an offshore wind specialist.
• Lead the design, mobilisation, fieldwork coordination and reporting for marine baseline studies, including being a key contributor to safety planning.
• Manage projects to scope and budget, and ensure team and stakeholder relationships are maintained to an exceptional standard. 
• Collaborate with technical team leads to develop and deliver superior outcomes for our clients.
• Support Account Directors in maintaining existing client relationships and develop strategies to pursue and win new business opportunities.
• Contribute to a positive team culture and mentor junior team members to develop their skills.

If you have the following, we want to hear from you:

• 10+ years’ experience in environmental planning and impact assessments on offshore projects, including 5+ years’ experience in environmental consulting – experience in Australia and internationally highly desirable.
• Excellent project management and project delivery skills, including budgeting, resourcing, scheduling, risk management, and communications.
• Demonstrated experience in building and sustaining excellent relationships with clients, stakeholders and teams.
• Tertiary degree in Marine Science, Engineering or a related discipline.
• Authorisation to work in Australia.

Who We Are:

As the world’s leading sustainability consulting firm, ERM is uniquely positioned to contribute to the environment and society through the expertise and energy of our employees worldwide. Sustainability is what we do, and is at the heart of both our service offerings and how we operate our business. For our people, our vision means attracting, inspiring, developing and rewarding our people to work with the best clients and on the biggest challenges, thus creating valuable careers. We achieve our vision in a sustainable manner by maintaining and living our ERM values that include Accountability, Caring for our People, Client Focus, Collaboration, Empowerment, and Transparency. ERM is proud to be an Equal Employment Opportunity employer.

ERM can accommodate flexible working arrangements, and provides quarterly Wellness Days, public holiday swaps, secondary carer’s leave, purchased leave options and study assistance.

ERM does not accept recruiting agency resumes. Please do not forward resumes to our jobs alias, ERM employees or any other company location. ERM is not responsible for any fees related to unsolicited resumes.

The role will allow you the opportunity to delve into your clinical expertise to educate, inform and advise the client, relevant stakeholders and your Cogent Team.

The work is very rewarding, all the while providing an opportunity to propel/grow your career to be working alongside a supportive team of experts. Further to that, you will have the opportunity to work flexibly as the role can be undertaken Full-Time or Part-Time, with hybrid working arrangements.

Duties include but not limited to:

• Support and care for clients with empathy and expertise to improve their personal health and wellbeing goals.
• Undertake coordination of supports and wellbeing services for a highly engaged and motivated client population.
• Review and advise on pathology and medical tests of clientele and its impact on suitability/capacity to performing their inherent workplace role safely.
• Discuss pathology and assessment results with candidates/clients and providing clinical advice (informed by evidenced based practice);
• Undertaking of relevant case coordination activity including liaison with all stakeholders; provision of email updates; and creation of appropriate documentation such as a treatment plans or other documentation as required.
• Support an internal team of Care Coordinators with clinical expertise and escalation.

Company:

Description:

• The opportunity to build your career, your way
• Backed by Marsh and a team that will help you realise your full potential
• The confidence, autonomy and flexibility to deliver exceptional outcomes

We’re Recovre

Our mission is to protect and promote possibility - for everyone. We’re driven to make a real impact, operate with trust and respect the diverse perspectives of our team in everything we do. We care about helping people thrive every day. Its life-changing stuff.

Our team values building human relationships and connections beyond rehabilitation. From injury prevention to health promotion and on to rehabilitation - we are committed to helping our clients reach exceptional health outcomes and are proud to make a difference by helping Australians to thrive every day.

Recovre’s Rehabilitation Consultants are the experts at intervention and their impeccable influencing skills empower clients to be the hero of their own story. They do what it takes to help clients to be safe, healthy, and productive at work.

Responsibilities:

• Building trust with your client, and a collaborative partnership with all stakeholders
• Identifying the hurdles to return to work following illness or injury. We collaborate to problem solve, plan and achieve safe and sustainable recovery and return to work and independence
• Working in a multi-disciplinary team and sharing your expertise with others
• Senior Rehabilitation Consultants contribute to the continuing evolution of our services through our Centres of Excellence.

Day-to-day this might include:

• Conducting thorough assessments, including Vocational, Pre-Employment, Activities of Daily Living, Workplace and Ergonomic
• Case management and reporting
• Travel to clients, flexible work-from-home and office base

Diverse work to keep it interesting

• All your skills and expertise are valued and used to solve problems for clients
• From Manual Handling Training to Outsourced Return to Work leadership, from Career Transition services to EAP and Mediation, from Physical, Social, Mental & Financial wellbeing coaching and all Vocational Rehabilitation services in between – Recovre will have the right challenge for you
• Through being part of Marsh McLennan we bring the best of global practice in people risk management to the Australian market – through you! 

What you need to have: 

You have life-changing skills and are qualified as:

• Occupational Therapist
• Physiotherapist
• Exercise Physiologist
• Chiropractor
• Osteopath

To be a Rehabilitation Consultant, you’ll also need registration, or the ability to acquire registration (with our support!) for one of the following:

• AHPRA
• ESSA accreditation

If you can live Recovre’s mission, you are welcome – whether 20 years of experience and looking to diversify your career, or just starting out as a new graduate and passionate about changing lives, or anywhere in between, Recovre is excited to welcome you.

Unlock Your Possibility

At Recovre, you have the have opportunity to build your career - your way. Backed by Mercer Marsh Benefits and a supportive team culture, we believe that Recovre is reaching its full potential only when our people are reaching theirs.

Joining us means taking a meaningful step towards unlocking your own possibility.

What can you expect?

• With a team of 280 Allied Health professionals across Australia, you join a significant collegiate and specialty network to celebrate your successes with at the end of the day
• We are part of Marsh McLennan, the global leader in risk, strategy and people.
• We have 28 national offices – we will support you to transfer, live and work where the adventure of your life takes you

What is in it for you?

• Work that works for you – we offer flexible full and part time work around your life
• Work the way you choose - flexible delivery, on the road, work from home and state of the art office/clinical space (Metro)
• Equity for all - male, female and non-binary colleagues are equal and at Recovre and within Marsh, we are committed to no gender pay gap
• Your success is important to us – whether you are new to Vocational Rehabilitation, or just new to Recovre, your onboarding will get you confident and creating change like an expert
• Your health is everything – that’s why you will have access to EAP, Salary Continuance protection, flu vaccinations and reimbursed use of your personal vehicle (so you can keep it roadworthy!) and use of our pool cars
• You have the chance to SHINE - If you choose to do more, you get to share in your hard work. In times when you go the extra mile, we share the additional revenue with you via SHINE - our bonus program

Are you Ready to Join?

Applications can be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a criminal & bankruptcy check prior to commencement of employment.

Marsh is the world’s leading insurance broker and risk adviser. With more than 45,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit marshmclennan.com, follow us on LinkedIn and Twitter.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is proud to be an accredited Family Friendly Workplace www.familyfriendlyworkplaces.com, and a Work 180 endorsed employer. For information on the benefits and policies at Marsh visit www.work180.com and search “Marsh” under endorsed employers.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team:

In today’s highly competitive lending market, firms must not only deliver superior returns, but also respond to more stringent reporting requirements and increasing demands for information – both from within and outside their organization. Throughout the industry there is mounting pressure on organizations to do more, requiring a clear technology strategy that not only addresses the demands of today, but also enables the growth and performance of tomorrow.

What you will be doing:

• Works individually or within a team on technology business consulting projects to meet specific client requirements.

• Serves as liaison between end-users and consultants during consulting projects.

• Expertly researches and documents client needs, technology or regulations related to system design, enhancement and acquiring hardware or software that will impact multiple platforms and/or applications.

• Defines product scope, objectives and requirements. Defines specifications and data models for product development and testing.

• Creates detailed specifications from which programs will be written.

• Analyzes marketplace, industry, company, technology trends and best practices, vendor products and services, etc. Also analyzes system impacts to other systems and procedures.

• Devises and/or modifies processes and procedures to achieve greater efficiencies and to solve most complex technical problems related to computer equipment capacity and limitations, operating time and form of desired results.

• Writes test plans and test cases to ensure enhancements made to applications meet client needs and application integrity is maintained.

• Conducts a variety of tests such as system, integration, readiness and acceptance tests. Conducts tests using client data to be certain client needs will be met.

• Consults directly with clients and may travel to client site.

• Acts as team leader for technical aspects of consulting projects leading sub-plans or small projects. May mentor, guide, advise and/or check work of less experienced business systems analysts and technology business consultants.

• May play a key role in training client and technical support personnel on enhancements, new systems or procedures. Training may be delivered one-on-one as knowledge transfer or in a classroom setting depending on number in audience and client preference.

• May serve as pre-sales support specialist when needed.

• Other related duties assigned as needed.

What you bring:

• At least 10 years of experience as a consultant or Business Analyst with In-depth knowledge of Lending, in particular with Loan Origination and/or Credit Assessment experience.

• Advanced knowledge of multiple end-to-end systems development life cycles, i.e., waterfall, iterative and other modern approaches to software development and conversion methodologies

• Proficiency in business modeling and requirements definition disciplines through Unified Modeling Language (UML), use cases, etc.

• Proficiency in using a workflow tool will be advantageous.

• Excellent customer service skills that build high levels of customer satisfaction for internal and external clients

• Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors

• Willingly shares relevant technical and/or industry knowledge and expertise to other resources

• Excellent analytical, decision-making, problem-solving, interpersonal, team, negotiation, conflict management and time management skills

• Ability to persuade and influence others on the best approach to take

• Ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completed

• Resourceful and proactive in gathering information and sharing ideas

• Bachelor’s degree in business or related field or the equivalent combination of education, training, or work experience

What we offer you:

• Competitive salary

• Attractive benefits

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities

• A modern, international work environment and a dedicated and motivated team

#LI-AR3

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Embark on a journey with us! We have an exciting opportunity to join our Global Travel teams as a Tailormade & Luxury Travel Consultant. In this role, you will be responsible for planning and booking luxury journeys and experiential holidays all over the globe for our members, who are the most valuable customers of the world’s leading private banks, luxury brands and premium financial services.

With your exceptional customer service skills, passion for travel and excellent research ability, you will help ensure we become the foremost choice for our members tailormade and luxury travel requests. You will have a great knowledge of the luxury travel market and be able to create, deliver and convert unique, high value itineraries into bookings.

Who We Are

Ten Lifestyle Group is an AIM-listed global travel and lifestyle concierge company founded in 1998 by Alex Cheatle and Andrew Long. Delivering unique travel, entertainment and dining experiences to the world, Ten is a vital part of the customer engagement strategies of leading premium financial services and consumer brands. Today, millions of members have access to Ten’s services across lifestyle, travel, dining, entertainment and retail benefits on behalf of over fifty clients including HSBC, Coutts, Bank of America, Westpac and Royal Bank of Canada.

As well as offering a private membership tier, Ten serves some of the most valuable customers of the world's leading private banks, premium financial services and luxury brands. Corporate clients use Ten’s services to acquire, engage and retain affluent, high-net-worth customers. The service drives critical customer metrics, including revenue growth and Net Promoter Score, and supports digital transformation initiatives.

Ten's partnerships are based on multi-year contracts which generate revenue through platform-as-a-service and technology fees. Its operations are underpinned by an increasingly sophisticated personalisation platform comprising industry-first, proprietary technology, thousands of supplier relationships and 25 years of expertise delivered from 22 global offices. All Ten's services are made available to clients on either a white-label, co-branded, or affiliate partnership basis.

Looking ahead, Ten's strategy revolves around four key areas:

• Deliver a world-class member experience
• Invest in technology
• Expand contracts with new and existing clients
• Establish a foothold in new markets by leveraging its market-leading service proposition

For more information, please watch Ten's Growth Engine Video https://tenlifestylegroup.com/investors/#growth-en...

Our ideal candidate is someone who:

• Is a true globe-trotter with strong experience and knowledge in several destinations
• Is a customer service champion, passionate about creating long lasting relationships with clients and going the extra mile to deliver the perfect experience every time.

Responsibilities

• Create and book bespoke luxury itineraries for our members
• Creation of high quality, bespoke itineraries for our high value members from the initial planning stage to the post booking and welcome home. Including flights, hotels, villas, rental cars, railways, round trips, package deals, cruises, private jets, yachts, transfers, excursions, activities, and VIP ground services
• Take comprehensive travel briefs via the phone or video consultations
• Commercially knowledgeable and able to ensure itineraries are both high quality and accurately and competitively priced so members receive the best possible value
• Preparation of tailor-made offers and travel documents, preparation of travel itineraries, obtaining visas and general admin.

Contribute to the expansion of our tailormade travel proposition

• Actively suggest ideas for destination guides or other editorial productions, and for offers/members benefits which the Editorial and Commercial teams can develop.
• Helping to maintain and build new relationships with hoteliers, airlines, Destination Management Companies, and tour operators. Thus, ensuring continuous growth of our travel service, by collaborating with the global travel team and ensuring your region is developing
• Engage with the member to promote Ten’s other services which include dining, attractions and guides relevant to the travel request
• Support overall business SLA’s and objectives

• Minimum of 3 years' experience within the Travel Industry, preferably within the luxury market
• Experience with DMCs is an advantage
• Experience of using a varied supplier base, including hotels, airlines, DMCs, and tour operators
• An understanding of booking terms and conditions / cancellation policies
• Well-travelled with a good international understanding of different destinations
• Experience with Amadeus or other GDS system is preferred, but not essential
• Proven track record of travel sales performance and the ability to be proactive rather than reactive
• Knowledge of industry regulations and operating licenses such as IATA, ATOL

Our people are at the heart of the business, and we have a culture of recognition and reward - both through regular appraisals but also annual Extra Mile Awards where we celebrate those who have gone that extra mile in their role. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way in supporting development.

All our employees also enjoy a range of benefits:

• A competitive salary will be offered depending on experience
• Offer flexible work arrangements including Hybrid work possibilities
• Annual Leave of 25 days per annum and an additional 3 extra days of annual leave in the third year
• One (1) month paid Sabbatical after every 5 years of Service, without tapping into annual leave
• Employer-contributory company pension (with a scheme that allows full decision making about what investments are made, levels of risk, ethical funds etc.)
• Lucrative Ten Loyalty Rewards program
• Remote Working Holidays - Travel and Work for up to 4 weeks per year!
• Access to lots of great travel and entertainment discounts as our clients’ members would!
• Be part of our global, dynamic, and inclusive Team, with diversity at its core.
• Possibility of growth within a dynamic and international company

Commitment to Diversity

We encourage diverse philosophies, cultures, and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance, and business needs.

“Ten works with a small, preferred supplier list of recruitment agencies only. Please note we are not accepting any further recruitment agencies at this time.”