We are seeking a capable and enthusiastic Financial Risk Manager to join our team in Australia. The Financial Risk Manager will report directly to the country CRO, providing support and second line risk management advice and oversight of the risk identification, assessment and mitigation effort to safeguard the stability and integrity of the organisation’s operation in the AU/NZ region.

Please note that this is a 12 month fixed term contract role based in Sydney.

Your Mission

• Be a critical partner to the AU/NZ CRO in supporting the delivery of the  AU/NZ risk management strategy.

• Conduct regular financial risk assessments and stress tests to identify and evaluate risks specific to the AU/NZ region.

• Work closely with product teams to value add on risk insights into product changes, new products and market launch, open issues and horizon risks relevant to the region.

• Monitor and analyse regional market trends, product risks, incidents, regulatory developments, and emerging risk factors to assess their impact on the organisation's risk profile and recommend appropriate risk mitigation strategies.

• Oversee the implementation of risk management tools and systems in the AU/NZ region, leveraging technology and data analytics to enhance risk monitoring, reporting, and decision-making processes.

• Work collaboratively with business units and functions to design and implement effective financial risk mitigation strategies, controls and action plans. Monitor the effectiveness of controls and recommend enhancements as necessary.

• Monitor the delivery of remediation actions and risk management projects including working collaboratively with business units and functions, and external consultants. 

• Provide timely and accurate financial risk reports and updates to senior management and the board of directors, highlighting key risk exposures, trends, and emerging risks in the AU/NZ region.

• Prepare ICAAP report  for Wise Australia, and oversee the development and implementation, including annual review, of the local Liquidity Management Policy, Business Plan, and Exit Plan.

At CoinJar, we have provided cryptocurrency services to Australians for over a decade. Our operations ensure that all interactions, including the handling of personally identifiable data, fund transfers, and account usage, comply with regulatory requirements. Adhering to anti-money laundering (AML) legislation by conducting efficient customer onboarding and ongoing monitoring is an integral part of our business.

As the Financial Crime Support Officer, you will finalise customer onboarding, escalate matters to the financial crime team, and take proactive measures to prevent fraud and safeguard CoinJar's customers.

This full-time role is on a 6-month contract with the potential to move to permanent, offering a hybrid work arrangement between our Melbourne CBD office and your home

Responsibilities

• Conduct outbound calls to new & existing customers during onboarding and throughout the relationship.
• Document call outcomes and update customer records accurately.
• Work closely with the Financial Crime Team to relay important customer information and support ongoing compliance efforts.
• Assist the Financial Crime Operations Team as necessary.

• Minimum of 1 year experience in a similar role
• Excellent verbal communication and interpersonal skills
• A proactive approach to identifying and resolving issues
• Attention to detail
• Ability to work in a team environment

• Flexible working conditions (hybrid, work from home)
• Training & development

We have fantastic career opportunities for passionate Senior Dispute Resolution Specialists to help drive financial fairness in our Financial Difficulty team.

As a  Senior Dispute Resolution Specialist, you will play a central role in how we consider and resolve complaints. You will: 

• Review complaints from consumers and small businesses that have not been resolved directly with the financial firm
• Work with customers to gather information and understand the core issues
• Apply a sound understanding of the AFCA complaint resolution criteria including relevant legal principles, applicable industry codes or guidance, good industry practice and previous AFCA decision to resolve financial complaints fairly and efficiently
• Utilise alternative dispute resolution methods to help parties resolves complaints by negotiation
• Investigate complaints that cannot be resolved by negotiation and produce preliminary assessments and draft decisions in Plain English.

 We are seeking an experienced and skilled Senior PowerBI Developer to join our dynamic team.

As a key member of our analytics department, you will be responsible for designing, developing, and maintaining comprehensive and visually appealing reports using PowerBI.

The ideal candidate should possess strong SQL and DAX skills and have hands-on experience with Azure services, ensuring seamless integration and optimization of data for effective decision-making. 

Key Responsibilities:

• Report Development
  • Design, develop, and maintain visually compelling and interactive reports using PowerBI.
  • Collaborate with stakeholders to understand reporting requirements and translate them into effective BI solutions
• Data Integration and Modeling:
  • Utilize strong SQL skills to extract, transform, and load (ETL) data from various sources into PowerBI and write complex measures in DAX
  • Design and implement data models that align with business needs, ensuring data accuracy and consistency.
  • Design and execute power automate flows to distribute company MI across the business
• Azure Integration:
  • Leverage Azure services to enhance and optimize BI solutions.
  • Work with Azure Data Factory, Azure SQL Database, and other relevant tools to ensure seamless data integration and processing.
• Performance Optimization:
  • Identify and implement performance optimization strategies for reports and dashboards to ensure optimal user experience.
  • Conduct regular performance tuning and troubleshooting of BI solutions.
• Collaboration and Communication:
  • Collaborate effectively with cross-functional teams, including data engineers, analysts, and business stakeholders.
  • Communicate complex technical concepts to non-technical stakeholders in a clear and concise manner.
• Documentation:
  • Create and maintain comprehensive documentation for BI solutions, including data models, report specifications, and best practices.