Purpose
As a System Support Analyst, you will provide support and guidance to our clients by answering their requests
regarding both server-side and client-side applications and systems that will enable them to make a difference
in their day-to-day operations and ultimately improve their delivery of patient care.
Responsibilities
● Provide excellent System Support services:
● Respond to client problems (phone/tickets) and proactively monitor client’s installations;
● Prioritize your workload based on client’s SLA and transfer tickets to proper department when required;
● Analyze and troubleshoot the workflow of a complex integration of network devices, workstations and
servers;
● Log and document all incidents in the ITSM (ServiceNow and/or Jira) and fix client’s problems;
● Perform database maintenance using SQL statements;
● Edit configuration files on Linux servers or troubleshoot applications on remote workstations running
Microsoft Windows;
● All the work is done remotely through secure connections and via phone and remote desktop-sharing.
This role also requires work outside of regular work hours (on-call) with a rotating shift schedule.
● Stay proactively informed and trained on the following to ensure an excellent level of service and
expertise:
○ Back-End Architectures
○ IntelePACS software
○ 3rd party integration

Monthly Reporting 

• Finance and accounting operations and reporting including:
  • Monthly revenue reporting and variance analysis to forecast
  • Monthly Management account reports and variance analysis to forecast
  • Business Development reporting
  • Other adhoc reporting required
• Ensure day to day finance and accounting operations for business are carried out efficiently and effectively
• Develop knowledge and understanding of the results and activities of the cost centres.  Plan to improve and maintain financial information to ensure the accounts are prepared on a consistent basis and in line with best practice.
• Submit reports on a monthly basis for inclusion in regional/ group reports, debtor days report and cash flow forecast.
• Provide quality review of reports before submitted to Group Finance.
• Communicate to the management team trading results, significant variances as necessary.
• Preparation of monthly management accounts, and ensuring all intercompany accounts have been fully reconciled and underlying accounting records agree to reported information (to an audit standard).

Management Information 

• Review key management information to ensure accuracy and robustness of underlying information.
• Provide and develop best practice use of Microsoft D365 in the business including projects ledger, project profitability and timesheet compliance.

Quarterly/ Half Year and Year End Reporting

• Ensure that appropriate procedures and policies are in place for the calculation of work-in-progress where required for accurate reporting of results.

Budget and Forecast 

• Support in the preparation of budgets and forecasts
• Review budget and forecast information to ensure that all finance knowledge is incorporated, that it is appropriately prepared and to provide challenge to budget holders.  
• Review all budgets and forecasts for consistency of data, method of preparation and understanding of assumptions.  Manage rectification of all quality of preparation issues. 

Balance Sheet 

• Monthly reconciliations of sub-contractor accruals and contractor accruals

Here is a taster of what you can expect in this role:

• Drive and deliver the month-end process for Pinnacle Wine Services entities.
• Identify and effectively report balance sheet risk through the monthly preparation of general ledger reconciliations and drive improvements across the group.
• Undertake internal control testing and compile information for internal and external auditors, including explanation of movements in key accounts.
• Maintaining documented controls and process flows to identify efficiencies and meet internal control requirements.
• Assist with preparation and analysis of the annual operating expense and capital budgets.
• Leveraging Microsoft Dynamics 365 and Power BI to drive efficiencies.
• Proactive business partnering with Pinnacle and Endeavour Group finance teams to assist in providing details around financial information.

The primary role of the Application Support Analyst is to oversee the installation and maintenance of software applications to streamline business operations focused on Tattarang’s Workday ERP (HCM and Finance) and related applications. Duties include optimising software application performance, installing updates, building reports, application user management, management applications security (in conjunction with our cyber team), monitoring applications interfaces and performing debugging procedures.

This position is a key liaison between the IT Service Desk, application vendors and the line-of-business team members who perform the process work (in-person and using remote access tools).

The Commercial Data Team is responsible for the delivery of Nine’s data driven commercial products that currently supports over 50% of Nine’s digital advertising revenue across 9Now, Publishing and Audio assets. The team is responsible for Nine’s data partners (Equifax, Azira, Mastercard and Coles 360), our onboarding/data clean room partners (Adobe, Salesforce, Tealium, Liveramp, Karlsgate and DataCo), our contextual & brand safety vendor Mantis plus Dynamic Ads vendors Adgreetz. The team also manages Nine’s Commercial Data Insights Platform – Salesforce Datorama. The team also leverages Adobe Audience Manager and Audience Experience Platform to support Nine’s segmentation and targeting strategy.

The Commercial Data team is Nine’s market leading data team who provides consulting services to both internal and external stakeholders. They have led the market in product innovation across digital data for the last 9 years. You will be joining a high performing team of digital data subject matter experts.

This role provides an entry to the evolving digital data world. Your skills and capabilities will provide support to the team but also allow you to develop your data skills with a highly respected market leading data team in media. Nine is an employer of choice in the digital data world. 

Day to day you will:

• Collecting & analyse large amount data from ambiguous & various sources (ensuring the quality & accuracy of the data)
• Creating regular reports in addition to maintaining & improving the reports and dashboards (using various platforms such as Microsoft Office Suite, Google Suite, Datorama and Tableau)
• Provide ad-hoc reports, analysis and insights as needed to stakeholders
• Create, maintain and improve on documentations
• Leverage and develop a deep understanding of the Nine’s Commercial Data Products across Insights, Activation, Targeting and Measurement
• Assist Measurement & Insights Manager with various tasks such as ad-hoc reporting, analyses, forecasting, automation of reporting and attribution data of exposed users across the Commercial Data suite 
• Assist the wider Commercial Data team to deliver on the product pipeline and revenue commitments
• Actively participating in a collaborative team environment based on supportiveness, development, knowledge sharing and effective communication
• Building and sustaining effective working relationships with internal and external stakeholders, as well as representing the team in external forums
• Support internal training as well as presenting insights across the sales team and agency partners

We are Two Circles, the four-time Sports Agency of the Year; a sports marketing and data technology company. 

We work with over 900 sports properties, including the AFL, Netball Australia, NFL, FIFA, World Rugby, the IOC. Working as an extension of their commercial teams, we help them grow direct relationships with fans and design partnerships to drive business growth.   

Our Marketing and Consulting expertise help sports rights holders, build relationships with their audiences, partners and sponsors to drive business growth. And we do it by using data to help our clients better understand their fans. We then create and implement data-led digital marketing and technology solutions that improve fan experience, grow revenues and build commercial efficiency. By knowing fans best, we break down the traditional barriers between sports organisations and their customers. 

We currently have a growing team of over 950 Two Circlers based across Europe, Australia and North America.  

The role of a sports marketing analyst is dynamic; a good analyst not only understands a client's data but also has the ability to use a range of marketing tools and strategies to help the client engage effectively with their audience.

What you might be getting up to: 

Research and Audience Growth

• Designing surveys to gain deeper insights into a client's fanbase, such as understanding their interests, hobbies, or databases' demographics. 

• Surveys can also be used and distributed after events or match days to gauge customer satisfaction, with specific focus on areas like facilities, food, and drink.

Campaign Planning and Management

• Developing and managing campaigns for clients

• Generate insights reports.

• Highlighting areas for improvement in the client’s marketing strategy.

Data Management and Data Analytics

• Diving deep into an event/match for key insights, such as: ticket sales, demographics and purchaser data

• Uncovering trends in data to tell stories

Client Relationships

• Build and own strong, supportive relationships with relevant stakeholders and develop an understanding of how to help them excel

What we are looking for:

If the above sounds exciting, but something you've never done before, you are in the right place! All of these tasks can be learned on the job. There is no set-profile for an analyst, however, if you have these attributes, you'd likely make a great Two Circler:

• Growth mindset, seeking out feedback and always being willing to learn
• Diligent, client-centric, attention to detail
• Strong work ethic evidenced in both academic and extracurricular activity
• Problem-solving and an ability to think differently
• Great self-starting attitude - able to undertake a task on your own initiative
• Passion for identifying trends and stories in data, and explaining what they might mean
• Being values led, and a respectful and approachable team player

We seek a Service Desk Analyst to join our team based at a customer site in Bungendore (near Canberra). You will maintain our multi-user computer systems and assist end users in person and through technology.

Responsibilities

• Account Management: Create and manage administrator and service accounts and maintain clear system documentation.
• Performance Tuning: Optimise system performance.
• Software Installation: Deploy system-wide software efficiently.
• Storage Management: Manage and optimize storage space.
• Server Maintenance: Support and maintain our server platform and related applications.
• Monitoring: Manage enterprise-wide monitoring platforms.
• Problem Solving: Identify and resolve infrastructure issues.
• Collaboration: Work with business technology groups to manage infrastructure deployments.
• Agile Participation: Represent users during testing in sprints.
• Change Management: Ensure smooth transition of solutions into production.
• Documentation: Create technical documentation, including plans, procedures, and manuals.
• Liaison: Facilitate communication between teams and manage delivery and escalation processes.
• Project Management: Plan, monitor, and report on team activities.

Work Hours

• Core hours: Three rolling shifts between 0600-1800hrs.
• Occasional on-call and weekend work.

Finance Analyst - Commercial

To provide commercial support and advice to the Endeavour Group Merchandise Team, using data to drive performance reporting, planning and insightful analysis that improves and supports decision-making.

Here is a taster of what you can expect in this role:

• Own and manage the weekly & monthly performance reporting insights, clear communication of key drivers.
• Partner with the Head of Wine and Wine category team to support, develop and maintain robust processes to measure and track financial performance across the Wine category initiatives. 
• Support the forecast and budget processes for sales and profit.
• Proactively work with key stakeholders to optimise ways of working across Merchandise
• Responsible for building ad hoc analysis based on the needs of the category teams
• Proactively communicate commercial impacts on past and future activities amongst stakeholders.  
• Analyse Initiatives to improve visibility and accountability of the categories financials and performance
• Support strategic and project analysis to drive improved returns on capital investments and business initiatives
• Identify opportunities to liaise with relevant teams on cross functional activities 
• Support broader commercial finance team when necessary and ensure Merchandise strategies are widely known across the broader finance 

About the job…

The role of Assistant Financial Controller provides support for the Financial Controller in the management of the finance department, and ensuring the integrity of the Hotels revenues and transactions.

This position provides a friendly, professional and efficient service which meets all required expectations and Hotel standards.  As Assistant Financial Controller you have a conscientious approach to your work and the desire to be part of a team and make it successful.    

What you’ll be doing:

• Complete the hotels income audit, reviewing daily revenue to ensure all revenue is recorded correctly, all rebates, discounts & complimentary items are substantiated per hotel policy
• Review of the hotels day pack for audit compliance, log any discrepancies & follow up relevant departments
• Review of and importing of daily revenue statistics
• Preparation of bank reconciliations and follow up of any unreconciled items
• Preparation of the daily cashier banking spreadsheet. Monitor & resolve cashier discrepancies, and ensure that deposits are banked efficiently
• Preparation of the miscellaneous revenue spreadsheet to allocate revenue to the correct general ledger accounts
• Preparation of EFT payments
• Support Accounts Receivable, Accounts Payable, Payroll & Stores with queries and training
• Monitor cash flow, and inform the Financial Controller of any foreseen problems
• Liaise with Department Heads regarding discrepancies of postings and controls, and assist with implementation of operating procedures.
• Provide revenue/statistics reports
• Completion of weekly food COS report and distribution
• Preparation of the weekly hotel forecast report and distribution to department heads
• Upload actual and forecasted revenue into the hotels time and attendance system
• Completion of weekly forecast/payroll meeting presentation, including running the with minutes recorded
• Review the ageing of accounts receivable and assist in collection if necessary
• Review of weekly payment run and set up in the bank for approval
• Review of weekly payroll and set up in the bank for approval
• Attend fortnightly credit meetings