Purpose of the role
The IAR Analyst supports the Operations Centre Team in delivering efficient, secure, and reliable services, focusing on quality, process improvement, and ITAM project initiatives. The role
Application Portfolio Management (APM) Administration: Maintain and update application records, categories, and business processes in ServiceNow. Collaborate on process improvements.
APM Analysis: Analyze the application portfolio from both business and technical perspectives, contributing to strategic planning and transformation.
Technology Steward: Manage technology categories, ensuring a complete software catalogue and contributing to corporate technology standards.
Customer Service: Deliver quality service in a fast-paced environment and support the development of the technology team through training and knowledge sharing.
Project Delivery: Ensure timely completion of assigned projects and work, while collaborating with internal teams and service providers.
What experience youll bring
Essential:
Experience in fast-paced environments with strong attention to detail.
... Click here to view more detail / apply for IAR Analyst
The IAR Analyst supports the Operations Centre Team in delivering efficient, secure, and reliable services, focusing on quality, process improvement, and ITAM project initiatives. The role
Application Portfolio Management (APM) Administration: Maintain and update application records, categories, and business processes in ServiceNow. Collaborate on process improvements.
APM Analysis: Analyze the application portfolio from both business and technical perspectives, contributing to strategic planning and transformation.
Technology Steward: Manage technology categories, ensuring a complete software catalogue and contributing to corporate technology standards.
Customer Service: Deliver quality service in a fast-paced environment and support the development of the technology team through training and knowledge sharing.
Project Delivery: Ensure timely completion of assigned projects and work, while collaborating with internal teams and service providers.
What experience youll bring
Essential:
Experience in fast-paced environments with strong attention to detail.
... Click here to view more detail / apply for IAR Analyst
