There are plenty of technology consulting businesses in Australia. Some of them claim to service ?Blue Chip clients?. A few of them claim to be specialists in complex project delivery. A smaller group of them also claim to specialize in Digital transformation. We?re one of the very few who can truly claim to be all three of these.
For the last 4 years, we?ve been going about our business without any fanfare or self-adulation. We?ve been focusing on the only thing that really matters to our clients, and that?s delivery. When you get to the core of what clients want, it?s predictable delivery, no surprises and knowing that they're in safe hands.  
Our people are the type who thrive in solving technically challenging problems, generally at a largescale. The type of work we do affects business outcomes and helps deliver client strategies, so we?re a group of people who take ... Click here to view more detail / apply for Technical Delivery Analyst (C5M)

See yourself in our Team
Within the Credit Risk and CommAssets Crew we have a great opportunity available within the Personal Lending Credit Risk Strategy squad that focuses on optimising our lending decision for our Consumer Personal Loans. You will report to a Product and Solutions Chapter Lead and be an integrated member of your squad on a daily basis.
On a day-to-day basis you will:

Support the development of credit risk strategies, including but not limited to, data driven business rule changes, using models to set optimised profit decisions, updates to servicing and verification rules, and deep dives into strategy performance and outcomes.
Work collaboratively with technical teams to provide and clarify requirements, test and implement strategies into automated decisioning systems.
Embrace a continuous improvement mindset, and seek to find ways to standardise, simplify and automate business processes.
Perform deep dives into the
... Click here to view more detail / apply for Strategy and Analytics Analyst/ Senior Analyst ? Credit Risk

The Migration Agency Pty Ltd Job Description: Working with users to formulate and document business requirements identifying, investigating, and analyzing business processes, procedures and work practices identifying and evaluating inefficiencies and recommending optimal business practices, and system functionality and behavior using project management methodologies, principles and techniques to develop project plans and to cost, resource and manage projects .Taking responsibility for deploying functional solutions, such as creating, adopting and implementing system test plans, which ensure acceptable quality and integrity of the system creating user and training documentation, and conducting formal training classes developing functional specifications for use by system developers using data and process modelling techniques to create clear system specifications for the design and development of system software acting as a central reference and information source, providing guidance and assistance in the system project decision making process. Benefits Why work with us The Migration Agency is, you will find, quite different. First, we have a real purpose: it’s to empower people with the knowledge and services that enable them to access talent and opportunities of a globally-connected world. We see our role in the world as being to enable people to move, explore and deliver their unique value to the world. Task & Responsibilities Roles and responsibilities: Defining the Business processes with the help of Business Stakeholders by using MS Visio. Worked on Activity and Process flow diagrams using MS-Visio. Conducting workshops with Business Users to gather the requirements, validate User Testing and Release Planning. Preparing Business Requirement Documents, Functional Requirement Specification Documents, Use Cases and Data Elements Mapping Documents. Analyzing existing processes and identifying areas of the application where the performance can be improved. Involved in Business Process Automation with Pega Systems Smart BPM suite – Pega Rules Processor Commander (PRPC). Involved in Integration of BPM Case Management system with underwriting system and downstream systems. Captured User Role based Dashboard views, Workbaskets and Worklists requirements to identify the work assigned. Having Good understanding of Pega property types and decision rules, Pega flows, Pega OOTB, SLA’s and API’s Reporting. Reviewing and discussion of Business Requirements with Technical team. Facilitated Joint Requirements Planning (JRP) & Joint Application Development (JAD) sessions to expedite and streamline the requirement gathering process. In Depth understanding of the AS-IS and TO-BE in supporting /interface system applications. Participated in requirements elicitation, documentation and change management using HP QC. Experience in Gap Analysis to check the compatibility of existing systems with new business requirements. Skilled in conducting walkthroughs with Business and Technical SMEs to identify and resolve issues in the existing design document for changes. Experience in handling various geographic clientele involving delivery, communication, client relationship and business growth as part of day-to-day activities. Experience in Project Management activities, create Project Plan, Testing Scenarios, Test Data, Defect tracking and Test Reporting. Identify the Risks associated with the Project, Highlight the Risks to Client Manager and derive the Risk Mitigation Plan. Strong Hands-on experience in End-to-End Testing delivery including Test Management, Test Estimation, Test Strategy Planning and Testing process. Skilled in System Testing, System Integration Testing, Regression Testing, User Acceptance Testing, Black Box Testing of web, desktop-based applications, and Client/Server applications. Maintained Requirement Traceability Matrix using MS Excel. Worked with Test Management and Defect tools like HP QC, JIRA. Handle multiple tasks and work independently as well as in a team. Qualification & Experience Experience in Gap Analysis to check the compatibility of existing systems with  new business requirements. Experience in handling various geographic clientele involving delivery,  communication, client relationship and business growth as part of day-to-day activities. Experience in Project Management activities, create Project Plan, Testing  Scenarios, Test Data, Defect tracking and Test Reporting.  Skilled in System Testing, System Integration Testing, Regression Testing,  User Acceptance Testing, Black Box Testing of web, desktop-based  applications, and Client/Server applications. Worked with Test Management and Defect tools like HP QC, JIRA. Handle multiple tasks and work independently as well as in a team. Worked on Activity and Process flow diagrams using MS-Visio. Having Good understanding of Pega property types and decision rules, Pega flows, Pega OOTB, SLA’s and API’s Reporting. At least 3-5 years experience. About Company The Migration Agency is a specialist immigration law firm, we enable talent mobility to Australia, New Zealand, and other parts of the world by delivering quality immigration solutions to companies and individuals. We are a diverse team with a presence in multiple countries around the world, our people are the heartbeat of our company and the reason why The Migration Agency is a rewarding, a fun and inclusive place to work. Job Publish: 14-11-2024 Job Expire: 14-12-2024 Please click to View more detail / apply .

25th October,
Supply Chain Analyst    DBG Health is a leading independent health, wellness, and beauty company headquartered in Melbourne. With a team of over 800 dedicated professionals, we are committed to delivering affordable and innovative solutions that enhance the well-being of our customers. Arrotex Pharmaceuticals is the largest and most diverse pharmaceutical company in Australia. Our vision is to be the most trusted provider of affordable and quality healthcare products and services to deliver a better quality of life for Australians. Our values of Pioneering, Accountability, Collaboration, and Tenacity are the PACT our team members make to be our best every day and work together to deliver this vision and create a great place to work.     About the role:      We are seeking a detail-oriented Supply Chain BI Analyst to join our team at Arrotex Pharmaceuticals. In this role, you will provide data-driven solutions to
... Click here to view more detail / apply for Supply Chain Analyst

There are plenty of technology consulting businesses in Australia. Some of them claim to service ?Blue Chip clients?. A few of them claim to be specialists in complex project delivery. A smaller group of them also claim to specialize in Digital transformation. We?re one of the very few who can truly claim to be all three of these.
For the last 4 years, we?ve been going about our business without any fanfare or self-adulation. We?ve been focusing on the only thing that really matters to our clients, and that?s delivery. When you get to the core of what clients want, it?s predictable delivery, no surprises and knowing that they're in safe hands.  
Our people are the type who thrive in solving technically challenging problems, generally at a largescale. The type of work we do affects business outcomes and helps deliver client strategies, so we?re a group of people who take ... Click here to view more detail / apply for Technical Delivery Analyst (C5S)

Helia, as Australia?s first Lenders Mortgage Insurance (LMI) provider, with over 50 years expertise in the Australian housing market are in the process of re-inventing ourselves. We exist to accelerate financial wellbeing through home ownership, now and for the future. Our mission  is to create innovative and tailored solutions in partnership with our customers.  We aim to do this efficiently and conveniently, leveraging state of the art technology and data solutions.
Role responsibilities
The Senior Data Enablement Analyst is responsible for establishing and maintaining robust data governance and data quality practices across the organisation.
The Senior Data Enablement Analyst will work to develop standards and controls to ensure data quality, accuracy, and compliance and to champion best-practice data management across the organisation.

Lead collaboration with Data Owners, Data Stewards, and subject matter experts to drive and uphold Data Governance policies, processes, and controls.
Develop
... Click here to view more detail / apply for Senior Data Enablement Analyst

Company Overview
This highly successful holistic financial planning firm based in the CBD is seeking an ambitious and driven individual to join their team supporting a Senior Financial Planner. This role will see you supporting them with their day to day duties, attending client meetings, engaging with clients, ensuring compliance, and contributing to the firms overall success.
To be successful in this role you will have a professional approach with excellent written and verbal communication skills and a passion to develop a long term meaningful career in the industry. This is a truly unique opportunity for you to take the next step in your career.
Key Responsibilities ...


Company Overview
This highly successful holistic financial planning firm based in the CBD is seeking an ambitious and driven individual to join their team supporting a Senior Financial Planner. This role will see
... Click here to view more detail / apply for Associate | Award winning financial planning firm

Job description

Are you a Business Analyst with a background in credit risk? Join our team to bridge the gap between business needs and technological solutions!
Our client is a large consulting organisation looking for Technical BA with Credit Risk experience.
Qualifications:

Proven experience in credit risk.
Strong problem-solving skills and project road map development expertise

Roles and Responsibilities:

Liaise with Functional teams and Technology team of the Bank to Garner requirements from Functional teams for new system development / system enhancements.
Leverage business and functional knowledge to solve problems through proposals developed in close partnership with internal stakeholders and vendors.
Develop detailed plans and accurate estimates for completion of requirements and acceptance phases of projects.
Contribute to design and development of the project-level road map, ensuring sufficient business benefit is realised within each phase.


... Click here to view more detail / apply for Technical Business Analyst

We are seeking a Senior Business Analyst for a large financial organisation in Sydney.



You will join the Data Change team, supporting project delivery for our Trade Data initiative. We provide data solutions, facilitate effective data management through new platforms, and automate system flows within our Commodities and Global Markets Group. At the forefront of new technology, we value you, your development, and ideas that you contribute to our dynamic organisation.



What role will you play


Our established program team solely focuses on delivering transformational change to manage and uplift controls within the Commodities and Global Markets business. As a Senior Business Analyst, you will lead the analysis for a stream of work and shape the direction of that stream as it aligns to the programs vision. Specifically, you will be working with the business and technology stakeholders to document and uplift controls for

... Click here to view more detail / apply for Senior Business Analyst

Develop your career within this government department responsible for biological, chemical, legal, physical and trade measurement.
Their Analytical Services Branch conducts chemical and biological measurement on a wide range of samples including water, soil, food and pharmaceuticals.
The team here are currently on the look out for a skilled Science Technician who will be responsible for preparing samples for trace elements and other inorganic analysis in their Inorganic Section.
Duties Include:


Sample preparation of environmental and food/biota samples to allow trace elements analysis using ICPMS/ICPOES and CV-AFS instruments
Preparing batch QC samples as per their documented method and Quality Manual
Calibration of minor laboratory equipment
Working within a team environment, prioritising work to achieve targeted turnaround times of results
Understanding and following their WH&S manual and safety SOPs particular to the Inorganic laboratory
Provide assistance to support teams as require
Role particulars:

... Click here to view more detail / apply for Laboratory Analyst ? Inorganic

Our collaborative culture sets us apart. We help experts become true specialists and provide the long-term structure and platform to accelerate their success.
We are seeking a professional and proactive Database Analyst to take the lead on managing and extracting data from our CRM database, analysing and interpreting that information to spot key trends and movements in the market place. This is a great opportunity to start a successful property career with Colliers.
You will play an integral role in our hugely successful Office Leasing team, based in our Sydney CBD office, working with key stakeholders across Australia.
As a member of the team, some of your day-to-day responsibilities will include:

Updating CRM database to ensure property information is accurate & up to date.
Present analysis/updates to Office Leasing team at team meetings when required.
Introduce innovative ways to communicate information and analysis.
Provide
... Click here to view more detail / apply for Database Analyst

Up to $140,000 inc Super
Fast growing Real Estate Investment Platform. $2bn of Assets.
Call Rob Jones on for further details


This role is with a real estate investment platform.
The platform focuses on sustainable real estate investment in industrial, residential, office, and mixed-use sectors. Their portfolio is currently valued at around $2 billion, with a development pipeline of an additional $2 billion.
Job Summary :
This newly created position is designed to develop and manage systems related to risk management, governance, and compliance. The role includes the oversight of business risk assessments, legislative compliance, and key projects.
A strong background in risk management, governance, and prior operational experience is essential.
Key Responsibilities :


Risk Management: Establish, assess, and manage risk across the organisation, ensuring risks are identified, assessed, and mitigated.
Compliance: Ensure compliance with all relevant legislation and regulations, especially related


... Click here to view more detail / apply for Operations and Compliance Analyst

Our client, a leader in healthcare data and innovation, is seeking a talented Financial Reporting Team Lead to join their dynamic team based in Melbourne?s East.
About the organisation:
Our client is a global leader in health-related data and analysis, working across multiple countries including the US, UK, Australia, and across Asia. With an innovative cloud-based platform that supports over 5,000 users worldwide and processes more than 750,000 tests annually, they are at the forefront of revolutionising healthcare.
As the Financial Reporting Team Lead, you?ll play a pivotal role, blending strategic oversight with hands-on management of financial operations across multiple countries. Your responsibilities will include:


Leading the general ledger and managing month-end processes
Performing bank, merchant account, and credit card reconciliations
Driving continuous improvements in finance systems and processes
Preparing essential management reports and supporting budget variance analysis
Ensuring compliance with tax laws and
... Click here to view more detail / apply for Financial Reporting Lead

POSITION DESCRIPTION



POSITION TITLE: Digital Business Analyst
DEPARTMENT: Technology
DATE: 13/12/23


LOCATION:  High St 
REPORTS TO: Ken Shepherd
POSITIONS REPORTING TO THIS ONE: 

None



ORGANISATION & CONTEXT Adore Beauty is Australias longest-running online beauty store with over 250 global brands and 13,000 products ranging from budget, professional and luxe. Today, Adore Beauty is a bustling, ASX listed quick-paced, passion-driven company employing around 200 team members. This role will predominantly be based in our Head Office in Northcote, reporting to the Head of IT Systems.


KEY OBJECTIVE:  The role will play a pivotal role in analysing and documenting complex customer and business requirements for key projects and


... Click here to view more detail / apply for Digital Business Analyst

ugls telecommunications business is a trusted provider of construction and maintenance services to telco providers nationally.  building on our strong reputation of delivering fibre and wireless infrastructure and customer connections we are poised for significant growth.
our future is exciting, and we want you to be a part of it.
the role
newly created data analyst role reporting to the warehouse & logistics manager, based at our tullamarine office.  
you will be charged with managing data integrity and providing analysis to support accurate reconciliations, stock management, and logistics efficiency to enhance decision-making within logistics and beyond.  
what youll be doing

ensuring data accuracy and compliance
assisting with reconciliations between resources, company stock, and third-party logistics inventories.
conducting in-depth analysis of logistics data to optimise supply chain operations.
working with stakeholders to offer
... Click here to view more detail / apply for Data Analyst ? Logistics

11th November,
A Data Analyst within the CDM Team is a professional who will work with the BUSINESS CAPABILITY TEAM and focus on analysis and problem solving relates to data, types of data, and relationships among data sets across the CDM data platform. The Data Analyst role can vary across the various capability teams within CDM, however, typically involves:

Analysing and mining data to identify patterns and correlations among various data points;
Mapping and tracing data from multiple systems to solve a business problem; and
Perform statistical analysis of data residing on the CDM data platform.
Analysis to identify new business-level data quality issues and form the associated rules to be applied
Analysis to determine the categorisation of data quality issues into sets for remediation treatment
Analysis to inform remediation prioritisation and sequencing
 
The technologies involved includes:


Hortonworks

... Click here to view more detail / apply for Business Analyst

22nd October,
CyberCX is Australias leading independent cyber security consultancy organisation. To support our rapid growth, we are looking motivated and passionate Security Analysts to work in our Melbourne office. In this role, youll work with your team to deliver great client outcomes and grow your career rapidly as a cyber security professional.  The Security Analyst is responsible for providing core security operations, project support, and Tier 1 and 2 analytical support for MSS clients and capabilities. Our Security Operations team pride ourselves on being inclusive, diverse and growth focused. We value diversity and all levels of experience to contribute to our team. Our mission is to help shape your career in Cyber Security. Our primary objectives are to build on your skills with a robust cyber internal continual training program. We also believe in cross skilling our security operations staff with skills across other domains of cyber
... Click here to view more detail / apply for Security Analyst

About the Company:
Our client is a large Australian organisation that is a leader in their field. The work culture is collaborative and supportive of each other. They look after their people and provide some of the best benefits, workspaces, and facilities in the industry.
 
About the Role:
The role will work alongside the Master Scheduler and drive compliance in data input in Azure and reporting working with the Business Implementation Lead, Process Owners, Build Leads and Project Manager/Stream Leads down to the squad level to include tracking of actual work completed and estimates to complete, Major Milestones, Deliverables, Critical Paths, Dependencies, and Schedule Variances.
 
Responsibilities:


Develop and maintain data models in Excel, Power Query, and Power BI
Create reports and dashboards in MS Excel, Azure Devops and Power BI
Analyse and visualise data
Designing and developing interactive dashboards
... Click here to view more detail / apply for PMO Reporting Analyst Scheduler ? Power BI

Our client
We are partnered with a respected Australian diversified group, recruiting for a Financial Analyst to join their FP&A division and be at the forefront of change for this business.
Reporting into the Financial Planning Manager of this leading Australian business, this Financial Analyst role is an amazing opportunity for an up-and-coming candidate with aspirations to build out a career in FP&A.
Your remit will include budgeting, forecasting, P&L review, financial modelling and commercial analysis, providing commercial support to department heads, monitoring key performance metrics and other ad hoc analysis.
About   you This role is a rare and excellent opportunity for a first mover (big 4 or mid-tier) to step into a highly analytical role which will be hands on with implementing and driving change across this large corporate.
Otherwise, you're a Financial/Management Accountant or Financial Analyst, with prior exposure to budgeting, forecasting, financial analysis and with ... Click here to view more detail / apply for FP&A Analyst ? Suits first mover

30th October,
Join this Global highly respected Investment Bank as it grows it's local Risk capability as the Corporate Counterparty Risk Manager / Senior Credit Analyst. High $ value Corporate lending.         You'll be in In charge of a portfolio of corporate clients in the Sydney Branch.   Key Responsibilities -

Provide high quality credit analysis and risk reports and opinions for corporate clients that operate in various sectors of economy for risks originated and booked in the Sydney Branch.
Ensure a smooth and well-managed credit process for one-off credit requests and annual reviews as a key point of reference in Australia.
Monitor and to anticipate the operating performance and credit risk profile of clients as well as sector trends in Australia and globally, assess adverse impacts if any, and take pre-emptive actions.
Extensive use of Credit Risk tools such as

... Click here to view more detail / apply for Corporate Counterparty Risk Manager / Senior Credit Analyst

The Reporting and Data Analyst plays a crucial role by transforming raw data into meaningful insights that drive decision-making. The primary responsibilities include collecting, analysing, and interpreting data from various sources. They create detailed reports, visualisations, and storytelling to highlight key metrics and trends, making complex data more accessible and understandable for stakeholders. This role often involves working with tools like SQL, Excel, and data visualisation software such as Tableau and/or Power BI.

In addition to reporting, data analysts delve deeper into the data to uncover patterns and insights that can inform strategic decisions. They perform tasks such as data cleaning, data mining, statistical analysis, and predictive modelling. By interpreting data within the context of business objectives, they help to identify opportunities for improvement, optimise
operations, and predict future trends, while maintaining a focus on data governance and quality. This dual focus on reporting and analysis ensures that businesses not only understand their current performance but also have business insights needed to plan and document.

A Reporting and Data Analyst in data and analytics typically has several key accountabilities:

Data Governance

• Understanding of data policies, standards, and regulations.

Data Quality, Integration and Management

• Data Mining: Skills in extracting patterns and insights from large datasets.
• Data Collection: Gather data from various sources, including databases, APIs, and flat files.
• Data Cleaning: Ensure data quality by cleaning and preprocessing data to remove inconsistencies and errors.
• Data Warehousing: Design and maintain data warehouses to store and organise large volumes of data.

Data Architecture

• Knowledge of data structures, databases, and storage solutions.
• BI Solutions: Develop and implement BI solutions, including dashboards, reports, and data visualisations.

Reporting and Visualisation

• Dashboard Creation: Create interactive and user-friendly dashboards using tools like Power BI and/or Tableau.
• Data Storytelling: the ability to communicate your insights through compelling narratives.
• Report Generation: Develop reports that provide actionable insights to stakeholders, helping them make informed decisions.
• Data Visualisation: Use data visualisation techniques to present complex data in an easily understandable format.

Agile Practices

• Demonstrate the success of a product release, encompassing a shared understand of finished quality product.

Drives Results

• Organises workload and priorities to adhere to agreed timeframes and service standards.
• Explores alternative solutions to improve effectiveness and productivity within the team.
• Makes informed and timely decisions when appropriate, weighing up risks and outcomes using sound risk awareness and management practices.

$65 - $75 per hour Super | 40hours per week
NSW State Government | Work Anywhere in NSW
ASAP Start | Estimated 4month assignment, with potential to extend
 
About the Company
Our large NSW Government Department client is responsible for effective and sustainable planning and development of industry to support the growth and environment in the NSW Community
 
About the Role
They are currently seeking a Systems Support Analyst to join their team working from anywhere in NSW attending the local office opportunity to work a few days per week remotely from home. This is an estimated 4month temporary assignment, with a strong potential to extend.
 
As the Systems Support Analyst, you will be required to review current software applications and assessing each applications functionality, purpose and security. You will also provide recommendations for upgrades, replacements or ... Click here to view more detail / apply for Systems Support Analyst | NSW State Government

Requirements Gathering & Analysis: Engage with stakeholders to identify, analyse, and document business requirements. Ensure alignment with company objectives and Agile methodologies.
Cloud Solution Integration: Collaborate with IT teams to facilitate the design and implementation of cloud-based solutions using Microsoft Azure, with a focus on maximizing efficiency and scalability.
Data Analysis & Reporting: Use Databricks to develop insights and reporting solutions, supporting data-driven decision-making across business units.
Process Improvement: Identify opportunities to enhance business processes and leverage technology to streamline operations, reduce costs, and improve service quality.
Stakeholder Communication: Maintain open lines of communication with all relevant stakeholders, ensuring their requirements are met, and that project updates are regularly shared.
Documentation & Testing: Prepare and maintain documentation, including process flows, system documentation, and user guides. Conduct UAT and validate solutions before deployment.

Business Improvement Analyst

Permanent Full-Time | 35 hours per week
Become a key player in our internal management consultancy team, dedicated to driving service enhancements.
Salary: $95, - $106, | Enjoy working a 9-day fortnight

About Council
At Bayside Council, we foster a positive, flexible, and inclusive workplace, ensuring both our employees and customers feel valued. With a commitment to transparency and integrity, we serve the community by delivering exceptional services that align with the best interests of Bayside.
The Business Improvement team is responsible for ensuring our organisation is providing services that meet the needs of our stakeholders, and that those services are the best they possibly can be.
Our team takes a people and process minded approach to delivering projects across the organisation. We strive to deliver positive improvements to the customer and community.
About the Role
... Click here to view more detail / apply for Business Improvement Analyst

We- are currently seeking a Management Consultant/Analyst with a strong focus on optimizing operational efficiency, communication and project success. Candidates with Balkan language skills will be highly regarded, as we work with a diverse range of clients and team members.
Key responsibilities:
-Analyze and improve operational processes, focusing on efficiency and project timelines,
-Conduct in-depth research and analysis to diagnose client business challenges and identify opportunities for improvement.
- Collect, process, and analyze data to generate meaningful insights and provide evidence-based recommendations.
- Collaborate with clients and internal teams to define project scopes, objectives, and timelines.
- Develop and present detailed project plans, progress reports, and final deliverables to clients and stakeholders.
- Conduct process mapping, workflow optimization, and strategic planning sessions.
-Support clients in implementing recommended strategies and track the effectiveness of proposed changes.
- Stay current with industry trends, best practices, and emerging technologies that can impact client success.
-Proficiency in either Serbian, Croatian, Bosnian or Macedonian is highly desirable.
-Excellent communication skills and the ability to work with diverse team members.

Qualifications:

Bachelor’s degree in Business, Economics, Finance, or related field; Master’s degree or MBA preferred.
Proven experience in management consulting, business analysis, or a similar field.
Strong analytical skills with proficiency in data analysis and data visualization tools (e.g., Excel, Tableau).
Excellent communication and presentation skills, with an ability to convey complex information clearly.
Ability to manage multiple projects and meet deadlines in a fast-paced environment.
Strong interpersonal skills and the ability to work collaboratively with diverse teams and clients.

Benefits:

Competitive salary and performance-based bonuses.
Professional development and training opportunities.
Comprehensive wellness benefits.
Collaborative and supportive work environment.