About Caleb & Brown

Caleb & Brown is a global leader in personalised cryptocurrency brokerage services, serving over 30,000 clients across 100+ countries. We pride ourselves on delivering a unique, premium experience, where clients work directly with a dedicated broker for expert guidance across a wide range of digital assets. Our 24/7 team ensures seamless, high-touch support around every aspect of our clients' needs.

Role Description

As a Sales Analyst, you’ll be directly involved in identifying, acquiring, and managing relationships with referral partners. This role is pivotal in driving new business and expanding Caleb & Brown’s reach within the cryptocurrency space. Working closely with the Senior Business Development Manager, you will engage in outreach, execute on growth initiatives, and help execute on Caleb & Brown’s sales strategy.

This role is a unique opportunity to make an impact within a fast-growing Australian crypto company, and as one of the first hires in the Sales team, you'll have the opportunity to bring fresh ideas and drive growth initiatives in the company. Your input will be key in shaping our approach, identifying new partnership channels, and optimising current strategies to maximise partnership acquisition and conversion rates.

Key Responsibilities

Acquisition & Lead Generation

• Identify and engage potential referral partners across multiple sales channels
• Conduct targeted outreach to prospective partners, focusing on high-impact platforms while exploring and brainstorming new and innovative channels for the team to explore.
• Work alongside the Senior Business Development Manager to develop collateral used for various partner types and pitches

Sales & Relationship Management

• Work closely with the Senior Business Development Manager to identify new partnership opportunities and be involved in the end to end sales process from initial outreach to a signed agreement.
• Assist in the post acquisition tasks required for new partners, including onboarding new partners, maintaining clear communication and supporting each partner in their first promotional activities of C&B.
• Provide ideas and strategies to increase engagement and conversion among existing partners.
• Participate in sales calls, with the opportunity to lead calls over time, as you eventually develop your own portfolio of partners.

Strategy & Growth Initiatives

• Work collaboratively to identify and test new sales channels beyond proven winners, helping to grow Caleb & Brown’s reach and uncover new revenue and growth opportunities
• Analyse and report on the effectiveness of outreach and partner acquisition, contributing ideas to optimise our processes and conversion strategies.
• Actively contribute in brainstorming sessions and strategy discussions, bringing fresh ideas to the table and showing initiative in exploring innovative growth tactics.

Process Improvement & Analysis

• Maintain and enhance our lead generation list, ensuring that potential partners are well-researched and prioritised based on strategic goals.
• Coordinate with the Marketing team to update and enhance sales collateral, ensuring alignment with Caleb & Brown’s branding and messaging.

What We’re Looking For

An ideal candidate is entrepreneurial, driven, and a self-starter who's eager to be involved in the crypto space and drive new opportunities for growth. You’ll be someone who:

• Has a genuine passion for the cryptocurrency industry and stays informed on current trends and developments.
• Has a strong work ethic and is eager to build a successful career in the crypto space
• Is a creative problem solver who loves brainstorming and is excited to bring new ideas forward.
• Is adaptable, able to pivot and experiment with different outreach methods to see what works best.
• Values a collaborative environment and enjoys working closely with colleagues to develop and refine ideas.

Skills & Qualifications:

• Strong communication skills
• Crypto knowledge and interest is required
• Proven ability to manage multiple tasks and prioritise in a fast-paced setting
• Highly organised with strong analytical skills and attention to detail.
• Loves experimenting new ideas 

Preferred Qualifications:

• Bachelor’s degree in Business, Marketing, or a related field.
• Experience in client-facing, sales, business development or crypto is a plus.

• Join a dynamic and knowledgeable team composed of seasoned professionals who have substantial expertise in both the cryptocurrency realm and traditional financial systems. This unique blend of experience will provide you with invaluable insights and learning opportunities, allowing you to deepen your understanding of the intricacies involved in both sectors. Collaborate with industry veterans who are passionate about sharing their knowledge and skills, ensuring that you stay at the forefront of financial innovation and trends.

We are seeking a skilled and experienced Business Analyst to join our team and play a pivotal role in building the origination experience across our platforms. As a Business Analyst you will work closely with cross-functional teams including product managers, developers, and stakeholders to drive product and customer initiatives within our Originations tribe. This role will allow you to use your problem solving and analytical skills to deliver exceptional experiences for our customers.

• Lead discovery sessions with stakeholders to understand business requirements and translate them into detailed user stories and acceptance criteria. 
• Evaluate existing business processes and identify opportunities for improvement to increase efficiency and productivity. 
• Perform data analysis to identify trends, patterns, and insights that inform decision-making processes. 
• Create clear and comprehensive business and functional requirement documents, process flows, and user stories. 
• Collaborate closely with scrum teams to ensure seamless delivery of initiatives, using agile practices to prioritise, build, release and iterate on product features.  
• Analyse and document existing customer experiences, identify inefficiencies, and recommend improvements. 
• Work collaboratively with the broader product delivery teams to shape and implement product releases. 
• Investigate issues and effectively communicate the resolution to stakeholders. 
• Conduct testing and validate platform features to ensure they meet technical and business requirements. 
• Develop training materials and conduct training sessions for end-users when required. 
• Support the Product Manager to manage the backlog to ensure it follows the product roadmap and strategy.