With properties in some of Australia?s most iconic locations, NRMA Parks & Resorts provides accommodation that suits every budget and style ? from campsites to luxury resorts. From Tropical North Queensland to the remote Tasmanian wilderness, we connect holidaymakers with incredible natural destinations that offer more than a change of scenery. 
Owned by the NRMA Group, we have a large team across our holiday parks, resorts and support office who love what they do, all working together to make holiday magic. Because creating unforgettable holidays is not just our job ? it?s in our nature. 
NRMA Ocean Beach Holiday Resort,   is located just north of Sydney but is a world away, on the picturesque Central Coast at Umina Beach.
We offer an extensive range of camp/caravan sites and accommodation options, from beachfront townhouses, to safari tents and our stylish glamtainers!  Nestled between the bush and absolute beachfront, we ... Click here to view more detail / apply for Front Office Manager

About this role
Production Manager - Somersby

Attractive pay super excellent benefits.
CSR has a fantastic working environment and embraces diversity on all our sites.

At CSR, we're building a better future together.
We are a team of 2,600 people across Australia and New Zealand, and we are all collaborating every single day towards a shared purpose - 'Building solutions for a better future'. As a leading Australian Manufacturing business, we're at the forefront of developing innovative, sustainable, and high performing building products and systems.
At CSR, we put people first. We are committed to creating a safe, respectful, supportive, and inclusive working environment that enables everyone to feel valued, grow and truly thrive. We are committed to providing equal opportunity for everyone and welcoming people of all backgrounds, identities, experiences, abilities,and life stage.
About the
... Click here to view more detail / apply for Production Manager

Are you a WINNER? As a leading Menswear Retailer we know that embracing our team determines how good we are so we want the BEST of the BEST! If you are outgoing, vibrant, hungry to succeed AND want to join a company who celebrates the wins and growth of our people keep reading!
Tarocash leads the way in sharp, affordable and on trend menswear in Australia and New Zealand; we deliver high quality fashion, so no matter what the occasion we have all bases covered for you to dress to impress. We are fearless and adaptable which is why we have been in this business for 35 years providing fashion solutions for the everyday modern man.
Delivering an amazing customer experience in every store; for every customer; every time - is the key to our success; and our team are the masters of creating



... Click here to view more detail / apply for Retail Team ? Store Manager ? Whitfords

Dell Financial Services - Inside Sales Account Manager

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company.

Join us in Dell Financial Services as an Inside Sales Account Manager based in Sydney and do the best work of your career and make a profound social impact.

From developing brand new accounts to driving expansion across existing accounts, our sales makers are the direct line between our ground-breaking portfolio of IT finance solutions and the desks of satisfied customers.


What you’ll achieve
As a DFS Inside Sales Account Manager, you are responsible for building strong customer relationships, ensuring a great customer experience and expanding market share with existing and potential customers.

You will:

Achieve or exceed sales and profitability KPIs. Increase volume and penetration rate of leasing within Dell

Work closely with outside sales representatives and partners to devise new and innovative solutions to business opportunities

Coach, train and develop Dell Internal and External Sales Representatives, leaders, and executives to the standards set by DFS

Viewed as a trusted business advisor to the customer and partner and uses in-depth knowledge of company technology, products and services to help customers and partners formulate strategy and direction

Produce business forecasts as required by line manager and execute sales campaigns accurately and promptly

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

2+ years of prior experience in asales role with proven track record of achievement in a dynamic, target driven environment

Excellent interpersonal and communication skills combined with self-management

Ability to provide coaching to peers and build strong relationships, while still being a strong team player and manage time effectively and prioritize key tasks with a strong customer focus

Knowledge of financial products (e.g loans, financial and operating leases)

Degree qualifications in a Bachelor of Business or similar field

Salary Range: $90,000-$100,000 AUD

Here’s our story; now tell us yours

Dell Technologies is a unique family of businesses that helps organizations and individuals build their digital future and transform how they work, live and play—providing customers with the industry’s broadest and most innovative technology and services portfolio. We value our customers, winning together, innovation, results and integrity. Grow your career with a highly competitive salary, bonus programs, world-class benefits and unparalleled learning and development opportunities— all at a company that is proud to be diverse and inclusive. Learn more on how we are closing the diversity gap here.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here.

Job Description

Your day could look like:

Oversee daily operations of production
Monitoring production outputs and minimizing downtime
Ensure QA standards and WHS policies are met
People management, staff allocation and rostering (currently a team of 4 and will grow)
Managing the production schedule to ensure timely delivery of products
Prepare and manage the department budget


... Click here to view more detail / apply for Production Manager

Avisa Cafe & Restaurant Manager Wanted Company: Eighty Ate - North Sydney Location: North Sydney Salary: $75,000 to 80,000 plus super Work Type: Full Time Classification: Hospitality & Tourism Management Eighty Ate - North Sydney is looking for a full-time cafe & restaurant manager working in a rotating roster 6 days per week, guaranteed 38 hours per week. The annual wage will be $75,000 to $80,000  plus superannuation.  As the café & restaurant manager, you will be responsible for running all aspects of operations - implementing systems, hiring and training your team to meet company and business standards and philosophies. This is a hand-on position. To be successful in this role you will: Be experienced in a Café & Restaurant environment  Have a solid knowledge of current trends and styles as well as food and beverages knowledge Have a strong business acumen and proven ability to control costs Manage front and back of house Train staff Ability to work in a fast paced F&B environment and deliver excellent service standards under pressure A proven ability to implement work place procedures Have a strong customer service ethos Lead, drive and motivate the team to deliver incredible customer experience Motivation and initiation in building business success through your efforts and your team's Have strong capability in supervising staff Working with chefs to plan menu updates and for efficient provisioning and purchasing of supplies (Overseeing stock levels) Recording of daily takings and expenses Managing budgets, assessing profitability, and reporting to director on monthly basis and setting targets in response to this Preparing and presenting staffing and sales reports Liaising with customers, employees, suppliers, licensing authorities, sales representatives Suggest improvements Skill Requirement: The successful candidate would also need to possess at least a diploma level qualification with 2 years full time industry experience. Alternatively at least 3 years of closely related work experience will substitute for formal qualifications. BenefitsTask & Responsibilities Be able to assist the team during busy times Be able to create a welcoming and caring environment for customers Be able to resolve customer concerns and enquiries Qualification & Experience Skill Requirement: The successful candidate would also need to possess at least a diploma level qualification with 2 years full time industry experience. Alternatively at least 3 years of closely related work experience will substitute for formal qualifications. About Company   Eighty Ate has a long standing reputation as being the pioneer of cafe restaurants  on West Street Salary: $75000-80000 BenefitsTask & Responsibilities As the café & restaurant manager, you will be responsible for running all aspects of operations - implementing systems, hiring and training your team to meet company and business standards and philosophies. This is a hand-on position. To be successful in this role you will: Be experienced in a Café & Restaurant environment  Have a solid knowledge of current trends and styles as well as food and beverages knowledge Have a strong business acumen and proven ability to control costs Manage front and back of house Train staff Ability to work in a fast paced F&B environment and deliver excellent service standards under pressure A proven ability to implement work place procedures Have a strong customer service ethos Lead, drive and motivate the team to deliver incredible customer experience Motivation and initiation in building business success through your efforts and your team's Have strong capability in supervising staff Working with chefs to plan menu updates and for efficient provisioning and purchasing of supplies (Overseeing stock levels) Recording of daily takings and expenses Managing budgets, assessing profitability, and reporting to director on monthly basis and setting targets in response to this Preparing and presenting staffing and sales reports Liaising with customers, employees, suppliers, licensing authorities, sales representatives Suggest improvements Qualification & Experience Qualification & Experience Skill Requirement: The successful candidate would also need to possess at least a diploma level qualification with 2 years full time industry experience. Alternatively at least 3 years of closely related work experience will substitute for formal qualifications. About Company Eighty Ate has a long standing reputation as being the pioneer of cafe restaurants  on West Street Salary: $80000-750000 Job Publish: 05-11-2024 Job Expire: 05-12-2024 Please click to View more detail / apply .

Next Gen Talent

Location: 243 New Line Road, Dural, NSW 2158
Salary: $75,000 to 78,000 plus 11.5 % superannuation

Our client, D&D Restaurants Pty Ltd. T/A Dosa Hut Indian Multi Cuisine, a busy Indian restaurant and an impressive multi-cuisine brand for Indian food lovers, is looking to fill a full-time position for a qualified and skilled Restaurant Manager. Your challenge will be to uphold guest expectations, employee requirements and profitability.

Restaurant is a highly regarded venue for both its food and welcoming hospitality in a vibrant atmosphere with a typical Indian sense of family.

The employer is looking for an experienced and motivated person who is qualified as a Restaurant Manager and is capable of serving a high volume of customers. This is a unique opportunity to be part of an entrepreneurial brand with strong potential to grow within the business.

You will be responsible for all daily operations of the restaurant inclusive of financial reporting, compliance, staff training, maintaining and creating exceptional customer relationships and being a true professional and face of the business. You will be reporting directly to the owner. You will need proven experience in the hospitality industry in a similar role.

In this role your main responsibilities include:
?Planning menus in consultation with kitchen staff
?Maintaining effective management procedures to continue appropriate high levels of customer service
?Follow management procedures to effectively maintain cost budget percentage
?Planning and organising special functions/ catering
?Maximising profitability whilst maintaining exceptional standards of quality and service
?Optimising the potential and performance of the team to consistently deliver the expected results and ensure an exceptional dining experience is delivered
?Ensuring dining facilities comply with health regulations and are clean, functional and of suitable appearance
?Selecting, training and supervising waiting and kitchen staff
?Working alongside an established kitchen and operations team to develop food and beverage menus and creative concepts and strategies
?Must comply with all WHS, Food Safety and HACCP requirements.

Qualifications, experience and Skills :
?A minimum of two years' experience in restaurant management
?have relevant qualification
?a passion for the restaurant business
?ability to multitask
?excellent time management skills
?ability to lead and train your team

To apply for this position, email your resume to [email protected] Please note only short-listed candidates will be contacted and your application will be treated as strictly confidential.

ALDI. Good Different.
With roots dating back to , ALDI is proud to make a real difference to people across the world by offering top quality products for low prices. ALDI first entered the Australian grocery market in and has since grown to have almost 600 stores and 8 distribution centres in 6 states.
If you?ve ever shopped at ALDI you know we are not your average supermarket.  We?re also not your average employer. ALDI is a place where you?ll find good people, good purpose and a good opportunities. So you can work with a great team, feel great for making a real difference for everyday Australians and have a rewarding career.
It?s that simple. ALDI Good Different.
Ready to take the next step in your retail leadership career? As an Assistant Store Manager at ALDI, take charge of daily operations, driving sales, and inspiring your ... Click here to view more detail / apply for Assistant Store Manager ? Modbury

ALDI. Good Different.
With roots dating back to , ALDI is proud to make a real difference to people across the world by offering top quality products for low prices. ALDI first entered the Australian grocery market in and has since grown to have almost 600 stores and 8 distribution centres in 6 states.
If you?ve ever shopped at ALDI you know we are not your average supermarket.  We?re also not your average employer. ALDI is a place where you?ll find good people, good purpose and a good opportunities. So you can work with a great team, feel great for making a real difference for everyday Australians and have a rewarding career.
It?s that simple. ALDI Good Different.
Ready to take the next step in your retail leadership career? As an Assistant Store Manager at ALDI, take charge of daily operations, driving sales, and inspiring your ... Click here to view more detail / apply for Assistant Store Manager ? Ingle Farm

Brighter Futures Start here As Australias biggest and most loved retailer, weve been brightening up everyday life for families for over 50 years. At our stores, distribution centres, and offices in Australia and New Zealand. All around the globe. Our diverse and inclusive 47,000 strong team come together for a common cause. Giving families easy access to our on-trend products and incredibly low prices its the heart of everything we do.   As a leader in the retail market, were optimistic about our future and yours. Were relentless in our pursuit for results, but changing at a rapid rate, giving you challenging work that youll be proud of. We celebrate your uniqueness and individuality. Because at Kmart its not just what you do, its who you are that makes every day living brighter. Benefits well offer you:

Great work life balance - our managers

... Click here to view more detail / apply for Department Manager ? Kmart Joondalup Region

Toukley, Australia





Reference:




Dementia and Aged Care Services (DACS) is an established provider of Community Care Services in NSW. We pride ourselves on delivering tailored care to enhance the quality of life for our clients and their families. Our ultimate goal is to support clients to remain at home and engaged in their local community. We are looking for an experienced Full Time Aged Care Case Manager to further develop and grow our Home Care Package business in NSW based out of the Central Coast. Your attention to detail driving the delivery of high customer service excellence with the ability to manage consumer budgets across different level packages will see you thrive in this role. Case Manager Responsibilities

Provide in-home assessments, referrals, care plan reviews & goal planning for consumers In the Central Coast
Client budget management &



... Click here to view more detail / apply for Case Manager

About us:
Spotlight celebrates 50 years this year, from our humble family beginnings in the South Melbourne Markets, to over 135 stores throughout Australia and Asia and growing. 
We embrace our 3 Core Values of People, Excellence and Success throughout every part of our business and give each member of our Spotlight family the opportunity to exceed their goals throughout our strong business culture. 
As a part of the Spotlight Retail Group (SRG), we are largest privately-owned and operated family business, operating more than 300 stores throughout Australasia, comprising of iconic brands Spotlight, Anaconda, Harris Scarfe and Mountain Designs
If you have the kind of Get up and go! that helped Spotlight grow from a family-run market stall to a successful global retailer, youll feel right at home as a Spotlight Team Leader!
What your day might look like:

Supporting the Store Manager

... Click here to view more detail / apply for Department Manager ? Darwin Full time NT ? Metro 6 Dec 2024

ALDI. Good Different.
With roots dating back to , ALDI is proud to make a real difference to people across the world by offering top quality products for low prices. ALDI first entered the Australian grocery market in and has since grown to have almost 600 stores and 8 distribution centres in 6 states.
If you?ve ever shopped at ALDI you know we are not your average supermarket.  We?re also not your average employer. ALDI is a place where you?ll find good people, good purpose and a good opportunities. So you can work with a great team, feel great for making a real difference for everyday Australians and have a rewarding career.
It?s that simple. ALDI Good Different.
Ready to take the next step in your retail leadership career? As an Assistant Store Manager at ALDI, take charge of daily operations, driving sales, and inspiring your ... Click here to view more detail / apply for Assistant Store Manager ? Belrose

WHO ARE WE?   Ally Fashion is an Australian-based multi-brand fast-fashion destination that provides its customers with value, quality, and on-trend outfits through an enthusiastic, fun, and professional team.  Ally first opened its doors in Sydney in and now has over 150 stores nationally as well as a thriving online store shipping worldwide.   ABOUT THE ROLE      We are on the lookout for Ally Fashions Future Leader to take on the Store Manager position at our Erina store!   The Store Manager will cultivate a vibrant and positive team environment where AMAZING customer service is a priority, driving the stores financial performance to smash budgets and targets, promoting strong leadership by providing effective training, daily in-store operations, visual merchandising management, and leading by example to ensure clear in-store executions of the business strategies, visions, values, and guidelines.   With the focus on improving the in-store experience, the
... Click here to view more detail / apply for Store Manager ? Erina, NSW

Chicken Treat is an iconic Australian brand and opened its 1st restaurant in .  Since then we have grown to over 50 restaurants across Western Australia & Queensland.  We are passionate about our people, customers and creating irresistible chicken meals. We are serious about providing craveable experiences that put smiles on the faces of our customers . And thats where you come in.
Do you love to create smiles and memorable experiences and want to be part of the Chicken Heroes? 
Working at Chicken Treat is so much more than just a job. Yes, you will be working with food, prepping or cooking in a kitchen, serving customers, and cleaning; its also a place where you will gain skills and experiences that will last a lifetime. You will be able to create friendships and connections, get recognised and rewarded for making a difference, and have access to careers ... Click here to view more detail / apply for Assistant Restaurant Manager ? Merriwa

Anytime Fitness Centrella Group is seeking Club Managers for the following Anytime Fitness Locations:
Salisbury Downs
Saints Shopping Centre
Parafield Gardens
Para Hills West
Mansfield Park
Greenacres
Blakeview
Munno Para West
Smithfield
St Morris

Work in a fun, upbeat atmosphere where every day is different
Ongoing support and training
MOTIVATE and INSPIRE your local community
Contribute to the growth of our already successful fitness club

About the role  
As our Club Manager , you will be a crucial member of the team and will be accountable for ensuring the effective overall management of the club. This will need to be done in such a way as to achieve all agreed targets and effectively lead the team by embracing a balanced approach to managing the business and cultivating an environment in which ... Click here to view more detail / apply for Club Manager Fulltime

We are on the lookout for a Savvy, Vibrant & Passionate Leader to co-manage our Mad Mex restaurant located at Tuggerah.
About Us
At Mad Mex, only the freshest ingredients are used in our recipes, making Australias best Baja-style burritos that are so simple you can make them at home. Mad Mex is all about people, and we are committed to building great teams by providing ongoing training to support each individuals journey to achieve their goals while delivering a great experience for our Amigos. We live our values of Authentic, Connected, Cheeky, Healthy, and Own It every day by having fun and creating an epic culture.
About the Role
Our Assistant Restaurant Managers are hands-on and lead by example. This means you roll up your sleeves and jump in all service areas including food prep, grill, counter, and cashier. Being the leader that you are, ... Click here to view more detail / apply for Assistant Restaurant Manager

We are seeking a dynamic and detail-oriented Business Analyst and Product Manager to join our team at Upside Digital. In this dual role, you will play a crucial part in supporting the day-to-day activities of our performance marketing company while also enhancing our internal lead delivery and validation platform, Upside Lead.
As a key member of our team, you will collaborate with users, stakeholders, and engineering teams to gather and document business and technical requirements that align with our marketing objectives. Your expertise in analysing and optimising business processes and technical workflows will be vital in identifying inefficiencies and recommending best practices for performance improvement.

In this role, you will utilise agile project management methodologies to develop and manage project plans, ensuring the timely delivery of high-quality solutions. You will be responsible for overseeing the deployment of functional solutions, including creating and executing comprehensive system test plans to maintain the integrity and scalability of our platforms.

Your ability to create technical documentation, conduct user training, and provide ongoing support will help ensure that our teams are well-equipped to utilise our systems effectively. Additionally, you will act as a liaison between engineering and business teams, providing technical guidance and support throughout the product lifecycle.
If you are passionate about leveraging data and technology to drive business performance and have a proven track record in product management and analysis, we invite you to apply for this exciting opportunity to help shape the future of our company and its products.

Key Responsibilities:
* Collaborate with users and engineering teams to gather and document business and technical requirements for product development.
* Analyse and optimise business processes and workflows to identify technical inefficiencies and propose improvements.
* Evaluate and recommend technical solutions and system functionality that align with business goals.
* Utilise agile project management methodologies to develop project plans, estimate costs, allocate resources, and manage timelines.
* Lead the deployment of technical solutions, ensuring system quality, performance, and security through comprehensive testing.
* Create technical user documentation, API guides, and training materials, conducting training sessions for teams and end-users.
* Develop detailed technical specifications for developers to guide software design and development.
* Act as a key liaison between engineering, business, and leadership teams, providing technical guidance and support for decision-making.
* Oversee the integration of third-party APIs and services to ensure seamless interoperability with internal platforms.

Qualifications:
*Bachelor’s degree in Business Administration, Information Technology, or a related field.
* Proven experience as a Business Analyst, Product Manager, or similar role in a performance marketing or technology environment.
* Strong analytical skills with the ability to evaluate complex business processes and technical workflows.
* Proficiency in agile project management tools and methodologies.
* Excellent communication and interpersonal skills, with the ability to collaborate effectively with technical and non-technical stakeholders.
* Experience with data modelling, process mapping, and software design techniques is a plus.
* Familiarity with performance marketing principles and lead generation processes is highly desirable.

Nude Lucy is looking for an experienced retail leader to lead the team at Chatswood !
The Role & Responsibilities :   We have an exciting opportunity for an experienced and customer-focused Store Manager to join us at our store in Chatswood!  
Benefits & Culture:

Competitive salary
Generous Uniform allowance and incredible product discounts
PLUS 40% off Accent Group brands | Hype DC, Skechers, Platypus, Vans & many more!
Access to our Employee Benefits program which includes Employee Assistance Program
Discounted Gym Memberships & Health Insurance packages
Work amongst premium product alongside fellow passionate and dedicated sneakerheads/ fashion stylists
Opportunity to progress within the business and receive ongoing training and support

Responsibilities include:

Lead by example to set management expectations across your Team
Manage in-store Employee Relations

... Click here to view more detail / apply for Nude Lucy Store Manager ? Chatswood

  Love Shoes, Love Fashion, Love People   



Join Australia's most successful footwear retailer
Earn up to $ Incentive scheme
Opportunity for Career progression
Flexible roster, work/ life balance
30% off Staff discounts
Vibrant work culture
Welcome gift on commencement

One of the most important assets to  Spendless Shoes  is our people . We are looking for the next Superstar to join our successful brand and lead our Team.
ABOUT SPENDLESS For the past 30 years, millions of happy Australians have chosen Spendless Shoes as their preferred footwear retailer. With over 200 convenient stores, 1,000 amazing team members, and a huge range styles to suit every member of the family, its no wonder they call us The Worlds Friendliest Shoe People.








ABOUT THE ROLE
The Store Managers







... Click here to view more detail / apply for RETAIL STORE MANAGER

PARKROYAL PTY LTD t/a City Carpet Cleaners

Customer Service Manager - (ANZSCO - 149212)

Full-Time/Permanent

$73,000 - $78,000 per annum (salary will be commensurate to qualifications and experience)

Context of the Role:

The Customer Service Manager’s (CSM) role is a management position. The position is not involved in day-to-day contact with clients. This is undertaken by the Operational Controller, team supervisors and their respective team members. Only when the officers serving customers cannot resolve matters within set policies and procedures, it is escalated to the CSM who would then provide guidance, at arm’s length, to the Operations Controller, team supervisors and their respective team members to deal with unusual issues.

Main Duties:

*Work as a member of the management team to ensure the effective and efficient management and operation of services to customers - in accordance with the values and strategic direction of the business
*Develop and maintain relationships with key stake holders – at arm’s length, including private and business clients
*Develop, implement & administer effective customer service policies, procedures and guidelines
*Lead, manage and develop customer service staff (not operational staff) to be responsive to customers’ needs
*Oversee the responses of staff to incoming calls from customers and ensure that customers are being provided with accurate information
*Establish and implement a risk management system
*Assist with recruitment and induction of employees/subcontractors with a focus on customer service
*Seek feedback from customers and use the obtained information to improve the quality of services being provided to them by giving feedback to Operational Controller
*Attend to and resolve customer complaints, when required
*Ensure that operational employees’ performance review and management processes are undertaken by the Operational Controller in accordance with the business’s values
*Attend and participate in management meetings and provide briefings on customer service issues and suggest strategies to be used in response to customer expectations

Requirements:

A relevant AQF diploma level qualification and demonstrated relevant experience of at least 1 year.

At Thales, we know technology has the ability to make our world more secure, sustainable, and inclusive ? and that it?s all driven by human intelligence.
Because it takes human intelligence to build and power the systems and solutions that people depend on every day. So we stay curious and make space for diverse points of view. We share what we know and we challenge what?s possible.
From manufacturing and engineering to cybersecurity and space, we?re driving progress in some of the world?s most important industries ? and working together to build a future we can all trust.
OUR BENEFITS
Competitive remuneration Super
Fitness Passport Discount ? Access to a network of Gyms across AUS as cheap as $ P/W
Employee discounts with a number of affiliates (Travel, Car hire, Tech, Medical Insurance)
Modernised Paid Parental Leave
Veterans Leave
Novated Lease ... Click here to view more detail / apply for Site Manager Thales EO Services SA

14th October,
About the Role Develop, manage and lead the team, enabling our Community Development Program (CDP) participants and other community members to pursue and achieve their goals, improve their quality of life and increase the support to access all opportunities available within community. This position is based in our Darwin Support Office. Travel will be required in this role to remote Indigenous Communities with overnight stays.  Responsibilities  

Lead and develop local staff across sites.
Meet service delivery guidelines and report to the National Indigenous Australians Agency and GM of Community Services.
Support and manage community-based CDP programs and finances.
Collaborate with participants and community for support strategies and timely responses.
Align activities with participant preferences and community priorities.
Contribute positively to the ALPA CDP Leadership Team and maintain strong ALPA group relationships.
About You
 




... Click here to view more detail / apply for CDP Operations Manager

Customer Success Manager, Analytics & Insights
North Sydney, New South Wales, Australia

Full-time
Career Site Team: Client Service & Sales

Expected Salary
AUD 85,000 - AUD 90,000

Company Description

Simply put, we do two things at NielsenIQ. We measure performance for our clients and we use analytics to help our clients grow their business. Measurement and analytics are two separate things, and each is important and valuable on its own. But the connection of the two makes them both even more critical and valuable.

You will MAKE A DIFFERENCE by partnering with our clients and using data to explain what is happening with their brands and what they should do to improve business performance. Working with both your NielsenIQ colleagues and spending time with clients, you will build partnerships to allow you to understand your client needs and requirements. You'll use this knowledge to develop in-depth analytics and create compelling stories that deliver the insight to drive business growth.

Job Description

Customer Success Manager, Analytics & Insights

Engage and build a win/win relationship with clients, where NielsenIQ supports clients in their strategic priorities and clients perceive NielsenIQ as their main data partner
Understand clients’ strategy, needs, business questions and growth opportunities
Generate and deliver impactful insights with actionable recommendations to clients to help them to develop strategies to grow their business
Manage client expectations regarding analytic requirements and commitments to ensure high service level and client satisfaction
Work closely with clients and internal stakeholders to align timelines for delivering analyses, achieving key milestones and desired outcomes
Create and share thought leadership with clients to raise NielsenIQ’s profile and engage with their broader teams
Build strong knowledge about NielsenIQ services and broader FMCG industry, acting as an expert on FMCG trends
Maintain a high level of client satisfaction measured through NPS survey
Support account development via consultative selling
Identify business opportunities with clients and demonstrate how NielsenIQ will be able to address these business needs.
Work with Commercial team to include Service Model elements in contract renewal with clients from the planning stage
Responsible for identifying opportunities through day to day engagement and handling off to Commercial teams for further stages.
Support Commercial teams in client meetings when advanced knowledge is needed to showcase NielsenIQ Capabilities
Revenue Responsibility
Responsible financials wrt to managing client contracts, encouraging renewal of contract and meeting growth revenue target for NielsenIQ Business
Partner with business teams for small and medium size businesses for generting leads and preparing proposals for sales

Qualifications

Years of experience: 3 or more yrs experience with very good knowledge of specific measurement or data analytics tool
Deep awareness of market conditions and client business environment
Strong planning and servicing skills
Experience working with clients to solve business issues
Strong communication/presentation and interpersonal skills.
Ability to design solutions (both standard and non-standard) to answer client business issues.
Consultative skills
Desirable - An understanding of Nielsen Practice portfolio and interconnectedness of the different solutions.


Life at NielsenIQ...

At NielsenIQ, we’re proud of our diversity - our Australian and New Zealand offices alone are made up of over 50 cultures and nationalities!

We strongly believe in promoting from within. We encourage all of our people to pave their own career path and explore ways to grow with us.

We’re steadfastly inclusive. NielsenIQ is an environment that encourages all associates to be themselves, weave their talents and passions into their work, put their hand up and have their voice heard.

We operate on principles of trust and accountability. We sway against micromanagement, enabling our associates to engage, include and decide in order to move swiftly and boldly while keeping our clients at the heart of everything we do.

But wait, there’s more!

We believe in a good work/life balance and offer an extensive range of flexible working options for all associates. We also offer several leave options such as Parental Leave, Volunteer Leave, Birthday Leave, yearly bonus leave initiatives and much more. We also provide a range of programs and activities for associates to join year-round that encourage good health, wellbeing, networking and community engagement!

All of our NielsenIQ employees get access to corporate discounts with companies such as Bupa, Sunsuper, and HSBC, and, we also offer a generous yearly study allowance for those wishing to further their education in a field related to their role or our company.

If you feel like this is the right fit, click apply and tell us all about you!

About NielsenIQ

NielsenIQ is a global measurement and data analytics company providing the most complete and trusted view of consumers and markets in 90 countries covering 90% of the world’s population. Focusing on consumer-packaged goods manufacturers and FMCG and retailers, we enable customers to defy what’s possible. How? We combine unparalleled datasets, pioneering technology, and the industry’s top talent to create insights that unlock innovation. Join us and change the landscape.

Learn more at: www.niq.com

Our commitment to Diversity, Equity, and Inclusion

NielsenIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.

We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.

Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion/

Nude Lucy is a leading Australian fashion brand that prides itself on cultivating timeless & premium wardrobe essentials inspired by a relaxed way of life. Our brand and team culture are an instrumental part of our identity, and we develop this by seeking talented, creative & like-minded individuals who live and breathe the Nude Lucy ethos. We pride ourselves on providing a work environment which is dynamic, encouraging & collaborative. Our team is our most important asset.




Nude Lucy is hiring at Chatswood!
The Role & Responsibilities: We have an exciting opportunity for an experienced and customer-focused  Assistant Store Manager   to lead and develop the team at our Nude Lucy store   Chatswood! Benefits & Culture:

Competitive salary
Generous Uniform allowance and incredible product discounts
PLUS 40% off Accent Group brands | Hype DC, Skechers, Platypus,

... Click here to view more detail / apply for Nude Lucy Assistant Store Manager ? Chatswood