What will a day in this role look like:  

• Lead the design and delivery of electrical systems for rail infrastructure projects, including power supply, traction and lighting systems
• Manage and coordinate project teams, ensuring all designs meet client specifications, safety standards and industry regulations
• Collaborate with multidisciplinary teams to deliver integrated, high-quality engineering solutions
• Provide technical guidance and mentorship to junior engineers
• Ensure project milestones, budgets and schedules are met while maintaining quality and compliance standards
• Contribute to business development efforts by providing technical expertise during proposal stages and building strong client relationships

About Us

blueAPACHE is an Australian owned award-winning Managed Service Provider, recognised for the 5th year running, as Mid-Market Partner of the Year at the ARN Innovation Awards.

We pride ourselves on being a genuinely great place to work, with a vibrant culture, clear vision, and strong leadership. When joining blueAPACHE, you are joining an organisation that is driven by our core values of employee and customer experience. We are proud to be an equal opportunity employer and are committed to building a diverse and inclusive workplace where we embrace our individual talents, and our differences.

The Role

We have an exciting opportunities for 2 x Support Operations Engineers to join our growing Melbourne & Sydney Service Centre Team. 

We operate 4 days in the office/onsite with 1 day work from home on Wednesdays.

Provide Onsite and remote Incident resolution and fulfilment of onsite desktop activities and ensure the smooth operation of IT services for our customers.

Assisting remote resolver teams with activities that require physical presence, creating knowledgebase articles and process documents, reducing the volume of incidents by identifying and eliminating root cause through pro-active problem management process.  

Assist the projects team with deployment of new infrastructure (desk and server side) and act as the key technical representative of bA managed services. 

Setup new PC’s, phones, and mobile devices as per customers' existing documented processes and carry out the Software installation of preapproved desk side software.  

2+ years of experience working within a Service Desk or Field Services role.  

Basic understanding of IT Infrastructure with some experience including networking technologies such as routers and switches (switching, routing, VLAN, WLAN, WAN, TCP/IP, Radius, VPN).  

2+ years Active Directory, DNS, DHCP and group policy experience  

2+ years experience working with a ticket management system.  

Previous MSP/IT Services experience preferred

A valid Driver's Licence and your own transport

IT degree or Diploma

Valid Microsoft

VMWare, CISCO and ITIL certification desired but not essential.

blue APACHE continues to grow alongside some of Australia’s leading midmarket businesses, our valued clients. We continue to stay abreast of current technologies to maintain our competitive advantage, offering the opportunity to continually expand your technical expertise and provide an uncompressing offering to our clients. We recognise our people are our most significant differentiator.

• We offer options for you to interview virtually.
• blueAPACHE offers an environment to make a real difference, develop careers within a supportive and rewarding environment.
• Regular social events and an awesome culture – work with a team of experts in their field
• Health Insurance discount with Medibank
• Discounts on 1000’s of products
• Novated leasing available for all employees
• Employee Assistance Program from The Mind Room
• Ongoing training and development including paid certifications.
• Quality hardware and laptop provided.
• Employee referral programs - once you are in and you are loving it - you can refer a friend and get paid for it!

Please note, all offers of employment at blue APACHE are subject to Police Clearance Checks.

About the role:

Ignition is seeking a motivated and organized Regional Field Marketing Manager to temporarily join our marketing team for an 12-month maternity leave cover. In this role, you will support our growth objectives in the APAC region by executing field marketing activities that drive market awareness and demand creation. You will work closely with the global marketing and sales teams to maintain momentum in regional campaigns and initiatives.

What your day to day will look like:

• Project manage, brief to the design team and execute the regional webinar program including, webinar briefings, speakers briefing sessions & coordination, promotions & follow up communications via third party emails, social media and email database promotions.
• Project manage the creation, distribution and amplification of relevant content to support our scheduled webinars, email campaigns & events.
• Independently coordinate booked industry events events, managing logistics, registrations, budgets, vendor relations, itineraries, and marketing materials.
• Contribute to the creation of webinars topics in alignment with our overall field marketing activity 
• Proofread and edit marketing materials to ensure consistency in brand messaging and tone.
• Evaluate and report weekly on webinar, email and events performance using key metrics.
• Manage relationships with external vendors to ensure timely and high-quality execution of marketing programs.
• Handle additional marketing coordination and execution tasks as needed.

About the Role:

We are excited to be working with our newest Client Partner BOSE, a leader in the realm of sound technology and celebrated for it’s pioneering innovation and superior quality of audio products.

We are currently seeking Part Time Territory Specialist to join the team at Creative Activation. Representing the brand in a range of consumer electronic retailers, you will be responsible for driving product sales and creating brand advocacy amongst staff and customers.

Benefits:

• Fantastic Salary package available, including car allowance!
• The chance to work with a market leader in the consumer electronic space!
• Comprehensive induction training and ongoing field support!
• Bose products & discounts!

Duties and responsibilities:

• Deliver sales to meet or exceed targets
• Represent our client in a professional manner
• Develop strong relationships with key store personnel
• Report and provide feedback on key field insights and activity

To be successful in this role, you’ll need:

• Mon-Fri availability
• A strong interest in and passion for technology
• Experience working in retail or with consumer electronics highly regarded
• Flexible, solution-oriented and outcome focused
• First class communication and problem-solving skills.



APPLY NOW! 

We are seeking an experienced and motivated engineer to join our Urban Development team on the Sunshine Coast. In this Associate Engineer role, you will lead and guide a team of skilled engineers, ensuring the successful delivery of high-quality projects for our diverse range of clients. You will also work closely with the Sunshine Coast leadership to maintain and grow client relationships, helping to drive business growth across the region.

This is an exciting opportunity for someone looking to advance their career and take on greater leadership responsibilities. You’ll have the chance to work on a variety of significant and innovative projects, contributing to the development of the Sunshine Coast’s urban landscape. Additionally, you’ll benefit from working alongside industry experts, gaining valuable knowledge and experience as you progress in your role.

Contentful’s Customer Support Engineers (f/m/d) are at the forefront of our efforts to assist customers who are building amazing websites, apps, and other digital experiences using cutting-edge technologies.

Working directly with our customers, our Customer Support Engineers help identify and research Contentful-related issues that users experience, and then troubleshoot and help resolve those issues.  By providing this assistance, and escalating issues when necessary to our Engineering team, our Customer Support Engineers give our customers confidence that their needs are represented and addressed. Many large customers rely on Contentful to power their public websites, mobile apps, and other mission-critical parts of their business; our Customer Support Engineers play a vital role in enabling their success in doing so.

• A spirited group from around the globe, we keep things light-hearted while also solving difficult customer situations and creating new internal processes
• Intellectual curiosity and interpersonal relationship skills are core to what we do; we seek to understand the “why” and not just the “what”
• We practice empathy and the art of anticipating customer needs

• Minimum 2 years previous experience with a direct contribution in Support and/or Customer-facing processes and tools like; a ticketing system, in-app chat, shift handover, on-call coverage, service level agreements, escalation process, and incident response
• Experience working with APIs and API-based SaaS integrations
• Software development exposure/troubleshooting experience in one or more of our supported languages (JavaScript, Java, Ruby, .Net, PHP, Python, Objective-C, or Swift)
• A good understanding of how web applications and mobile apps are built and work
• Confidence with common UNIX-like command-line tools
• A track record of getting things done in an environment that combines collaboration and individual responsibility
• Ability to read server logs and process them to aggregate/analyze data
• An understanding of Agile processes or experience working in an Agile/Scrum environment
• Strong problem-solving skills
• Ability to clearly explain concepts and produce example code that complements the explanation
• Customer-centered, high level of empathy, and cross-team collaboration mindset
• Results and outcome-oriented; team focused
• Experience with working with global teams, open to cultural and thought diversity
• Excellent English communication skills, both verbal and written

• Join an ambitious tech company reshaping the way people build digital experiences
• Healthcare packages and time off programs are available through TargetCW, or your contracting agency. 
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• A personal education budget to improve your skills and grow in your career 
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

#LI-SD2 #LI-REMOTE