We are currently looking to add a Digital Strategy Consultant to our Customer Consultancy team, to help customers achieve their business and digital objectives by leveraging modern software capabilities and digital best practices. This role requires a combination of creative, strategic and analytical skills to facilitate stakeholder engagement workshops and define web solutions, recommendations and roadmaps for customers who are typically heads of digital, IT or web managers within large organisations. 

The ideal candidate will have prior digital strategy, web agency or consulting experience in a similar role. You will have exceptional communication, relationship management and commercial skillsets with a focus on achieving the best outcomes for Squiz and our customers. 

This role can be located in any of our East Coast Australia locations - Sydney, Brisbane, Melbourne

About the role: 

As a Digital Strategy Consultant you will be responsible for:

• Understanding and prioritising customer needs and pain points in relation to digital experience design, delivery and management
• Designing, planning and facilitating stakeholder engagement and discovery workshops  
• Transforming big ambitions into clearly articulated and actionable roadmaps and presentations
• Identifying opportunities to leverage the Squiz Digital Experience Platform (DXP) capabilities (e.g AB testing, personalisation, portals, forms and data capture) and other tools within the customer’s wider ecosystem to improve their digital experiences 
• Inspiring customers with opportunities to deliver industry-leading web solutions alongside a clear path to execution 
• Identifying the resources, activities and technologies required to implement solutions (or proactively engaging with stakeholders to define this)

For this role, we ask that you have the following experience and traits:

• Previous consulting or digital advisory-related experience: consulting, design or digital agency
• Workshop design and facilitation from senior to operational stakeholders 
• Demonstrate critical and strategic thinking capabilities 
• Excellent written, verbal and visual communication skills (proficient in creating visually engaging PowerPoint or Google Slides presentations) 
• Presence and professional presentation for customers
• Strong organizational skills and attention to detail
• Experience conducting research, surveys, or interviews, and gleaning insights from data
• Ability to steer cross-functional teams to achieve shared outcomes 
• Able to work to deadlines and deliver high-quality work in a timely manner.
• Client management experience 
• Pragmatism over purity
• Intellectual curiosity and solution-orientated approach
• Is passionate about digital solutions
• Commercial acumen helping to drive revenue and create opportunities

Nice to have

• Experience working within or with government, higher education, telcos, financial services and utilities industries. 
• Quantitative research and analysis experience.
• Familiarity using Customer Relationship Management (CRM) tools 
• Experience preparing proposals, pitches and high-level quotes and estimates

Who we are:

Squiz helps organisations improve the services they offer online and, in turn, the lives of the people that matter to them; building portals for students, websites for citizens, intranets for employees, and much more.

Headquartered in Australia, with 370 staff members scattered across our international offices in the USA, United Kingdom, Poland and New Zealand. 

We’re looking for people like you, who want to be a part of this journey of reinvention as we build an amazing Global SaaS product business, with the experience and enthusiasm to use amazing technology in new and creative ways.

Why work for Squiz?

You’ll work with some of the most intelligent and down to earth people you’ll ever meet: we are made up of a diverse range of passionate people who love challenging the status quo. Every day is different, but what is constant is we enjoy what we do.

Squiz has a flexible working policy: We encourage our teams to embrace flexibility in how their team members manage where and how they work. We want you to be able to work in a way that drives productivity, efficiency and outcomes; along with connection and collaboration.

We celebrate diversity and unite on the elements of our company DNA, starting every customer conversation with “why?” to understand their needs, working hard to find a way to overcome every challenge, and fighting for better outcomes with the work we do; all while checking our egos at door, not taking ourselves too seriously and having fun along the way

We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant

Recruitment Agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Squiz is not responsible for any fees related to unsolicited resumes.

Digital Manager (Paid Search) – Fixed Term Contract

At Spark Foundry our vision is to Fuel Famously Effective Ideas. Famous and Effective. Not

one or the other, both. That sounds nice, but to get to famously effective ideas you need

some key ingredients.

You need diverse thinkers and diverse thinking. We call this Allsorts. This helps us tackle

obstacles through different disciplines and perspectives. You need to thrive on the belief

that great ideas are only great if they work. It’s not enough to be new, or cool, or

interesting. Our solutions need to drive a business result. Everything else is vanity. You need

to embrace both the art and the evidence. Right and left. Imagination and activation. Insight

and technology. Big ideas, forensically measured.

All that while being a good human? Sound like you? Sound like where you’d like to be? We’d

love to meet you.

What benefits does Spark offer?

Be a part of the Publicis Groupe family, recent winner of the Employer of Choice Awards and one of the world’s most progressive and dynamic modern communications businesses. You can learn more about us at www.publicisgroupeanz.com.

Enjoy all the perks that come with our network offering:

• A comprehensive Wholeself program supporting Physical, Mindful and Financial wellbeing.

• A creative, lively and rewarding office environment where people love working with each other, supported by our Publicis Liberté flexibility approach “working your way, with us!”

• Access to our Global AI Platform, Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network.

• Extensive Learning & Development opportunities, including more than 15,000 learning programs via our online learning platform Marcel Classes.

• A culture of open feedback and support to reach your goals through our Career Conversations program.

• A committed Diversity, Equality and Inclusion strategy driven through our Viva! Women, Égalité, enABLE, EmbRACE and Ecologique committees.

• Leave benefits including Birthday Leave, Flexible Public Holidays, and an additional 5 days of leave (after 2 years of service).

• Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year.

• Parental leave policy with up to 18 weeks (based on tenure) paid primary carer leave, secondary carer swap and Cub Care leave.

• Access to counsellors, psychologists and professionals through Sonder - an all-in-on digital wellbeing technology platform designed to aid psychological, medical & safety needs.

• Proud partners of Diversity Council Australia, Pride in Diversity, Family Friendly Workplaces, Supply Nation and the Australian Disability Network.

The purpose of this role

As the Digital Manager you will be accountable for the end-to-end delivery across your account ensuring a high standard on digital brief responses, WIPs, business/quarterly reviews, reporting and campaign performance.

You will ensure the performance of your client campaigns across paid search and ensure the investment delivers against their business objectives whilst also building exceptionally strong relationships with them.

This role is a fixed term contract for a parental leave cover starting from January 2025 till May 2025.

Key responsibilities

• You will be accountable for campaign management, optimisation and analysis and work closely with our internal team, as well as the client to build out future-focussed testing and optimisation roadmaps.
• Paid search campaign management and comfortable working in-platform.
• You will have strong client servicing experience and provide client leadership on search strategy, partnerships and tech opportunities.
• Develop and grow relationships with clients and client teams through paid search excellence.
• Oversee the execution and optimisation of paid search programs and campaigns.
• Assist the Search Director in managing client WIP and reporting meetings to discuss upcoming initiatives and provide analysis & insights that go beyond just the numbers, alongside key actions.

Ideal skills & experience

• Experienced managing large client budgets and sophisticated paid search campaigns.
• Strong project management skills with the ability to concurrently manage a team and candidate task list.
• Strong experience across SA360, Google Ads & Bing Ads.
• Demonstrated ability to articulate media strategy into performance media solutions and accountability for achieving performance targets.

What does life at Spark look like?

• We offer progressive flexible working options to everyone at all levels – It’s not a policy. It’s
• behaviour led and reinforced through our values. Mental health and wellbeing is something
• we take seriously – It’s championed by our own people internally and is a regular
• conversation. We have a lot of fun – Even in this virtual world, we are constantly looking at
• reinventing how we connect with each other.

If you don’t tick every box in this ad, please don’t rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness, and integrity, rather than ticking boxes – so if this role resonates with you, please apply.

Diversity. Inclusion. Equity. More than just words, these are part of our DNA. At Publicis Groupe we are committed to the inclusion and recognition of all people; regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status and religious affiliation. We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate in. We value diversity and the skills, knowledge and experience that difference brings to our culture and solutions. 

Uniqueness is powerful; without it we wouldn’t be where we are today. So be you – we like it that way. 

We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process.  If you need any assistance or adjustments, please contact us via [email protected] - your personal information will be kept confidential.