About us:

Established in 2007, CDC Data Centres is Australia’s leading operator of sovereign, secure, world-class data centre facilities.

Headquartered in Canberra with multiple facilities in the ACT, NSW and New Zealand, CDC’s diversified operations provide secure data centre configurations that support co-location, containerised and hyperscale compute environments with all campuses interconnected with high-speed carrier grade networks.

At CDC we are passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone’s unique experiences enable us to deliver meaningful benefits for our people, our clients and communities. Our mission is to attract, retain and grow the world’s best data centre team.

Our people are responsive, innovative and trusted in supporting our customers. Together, we configure the landscape to meet the security, reliability, connectivity and sustainability needs for today and tomorrow.

About the role:

We are looking for a Data Centre Manager who will be responsible for exceptional customer service and engagement to one of our key clients. The incumbent will ensure the site is operational, maintained and secured in line with best practice.

Key responsibilities include:

•      Monitoring of the Data Centre environment via DCIM Tools, including rack level temperature & power, chillers, generators, switches, pumps and Data Centre power.

•      Respond to Data Centre incidents 24 x 7.

•      Management of assets within the Data Centre by maintaining an accurate list of Data Centre racks and hardware via DCIM Tools.

•      Utilise DCIM Tools for capacity planning including physical space, power and network ports available in racks.

•      Data Centre patch management including providing support to the customer.

•      Data Centre security management including providing site access to people on the approved access list and escorting personnel during incidents and emergencies.

•      Providing Data Centre infrastructure maintenance by working with the customer to confirm that maintenance contractors have performed scheduled maintenance.

•      Contribute to Data Centre change management system inputs and action requests resulting from the change management system.

•      Provide clear communication to management and tower delivery teams on incidents within the Data Centre.

•      Perform approved Data Centre hardware installation, moves, adds and changes (IMAC).

•      Co-ordinate 3rd party suppliers to meet project deliverables in a timely manner.

•      Create and assist with the creation of service delivery and operational processes, procedures, and reports.

•      Deliver services to adhere to ITIL and define ITIL best practices that can be incorporated into the operational running of the Data Centres.

•      Provide support to the customer to assist with maintaining TIA-942 standards for the Data Centre.

•      Keep current on best practice for Data Centre facility management.

•      Meet CDCs service level agreements and assist the delivery team in meeting service level objectives.

•      Act as the central point of coordination for all Data Centre related incidents.

•      Follow correct site-specific delivery procedures and record management procedures to ensure information is accurate and handled correctly at all times.

•      Comply with CDC’s Policies and Procedures (including appropriate use of internet, probity, and employment conditions).

•      Other duties as directed from time to time.

About you: 

•      Experience providing services to Defence as part of Defence or Defence Industry.

•      Ability to rack server hardware.

•      Good knowledge of ICT hardware to assist with incident management.

•      An understanding of networking and communications over copper and fibre.

•      Ability to coordinate with multiple stakeholders.

•      Ability to travel when required.

•      Be available to work on call hours when required.

•      Maintain the ability to work flexible hours when required

•      ICT Hardware course or equivalent experience.

•      Mechanical or electrical course or equivalent experience.

•      Diploma in IT related course.

•      ITIL certification.

•      Understanding of TIA-942.

•      Data Centre Infrastructure Management related course.

Essential:

• Existing AGSVA Security Clearance at Negative Vetting 2 level.

How to Apply:

If you are looking to own your career and take on a new challenge in a fast-growing Australian Technology company and be part of our amazing team, please submit your resume and cover letter by clicking Apply.

What is this role about?

Reporting into the People Systems and Projects Manager, the Reporting and Data Analyst’s role is to produce and enhance the data reporting and analytical capability within the People & Culture Division, to assist with enhancing decision making and providing insights to the P&C team and the wider business.

Here’s some more insight into what you’ll work on,

• Production of regular and ad hoc reporting, including data interpretation and insights, effectively communicating findings to stakeholders.
• Identification of discrepancies in data and providing solutions to rectify.
• Providing recommendations and assisting the team in crucial decision making.
• Creation of Manager Dashboards.
• Analyse, design and implement improved data reporting processes.
• Analyse, design and implement processes to enhance current data integrity.
• Design and implement automated analytics and reporting.
• Analyse current systems and sources of data and recommend alternate and/or interfaces.

We are currently searching for a motivated and enthusiastic person to join our dedicated national team, collecting data within the grocery industry.

·       Casual role working approx 8hours per week with opportunity to flex up!

·       Flexible and autonomous role with plenty of support from a national team

·       Opportunity to represent Australia's largest retail data collection agency

About Retail Data Acquisition Services (RDAS):
We are Australia's largest retail data collection agency. With a national team of more than 400 people and growing, we help business gather data and insights from retail environments that provides brands with a competitive edge.

Job Role:
As a casual COVERT Data Collection agent, you will be given a geographical territory to work within to collect data from local grocery stores. To be successful in this role, you will be required to work autonomously and possess strong communication skills to report on your store visits. 

Key Responsibilities:

• Covert collection of retail data within your designated area
• Reporting on the data collection app using your own smart phone
• Provide weekly data collection reports back to head office
• Grocery Audits – flexible hours
• Merchandising – flexible hours
• Other duties as required

  
Location:

• Tarneit, VIC and surrounding suburbs

 Hours:

• Wednesday and Friday MORNING availability are required.
• Additional hours available during peak and promotional periods.

  
Interested in working for RDAS? Please submit your resume with the Apply button below.
  
Please note that only shortlisted candidates will be contacted for an interview. We thank all other candidates for their applications and interest and wish you well in your career.
  
Each valued team member at RDAS brings with them their own qualities, different backgrounds and unique perspectives to our collaborative environment. Diversity, flexibility, and innovation are just some of the reasons why our people come to work every day. If you are interested in a career at RDAS we encourage all walks of life to apply today. All applications are strictly confidential.

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Requirements:

• A current Australian driver’s licence and own reliable vehicle
• Excellent time management and organisational skills
• The ability to operate effectively and work autonomously
• Previous grocery or retail experience preferred but not essential
• Confident using a smart phone or small handheld device

Benefits:

• Ongoing training and support
• DKSH Products & Brands Staff Discount
• Flexible working environment
• Amazing company culture with the opportunity for growth

Who are we?

CreditorWatch is a leading Australian data and technology company that provides businesses with access to unique data and innovative products. By using our platform, our customers can confidently manage their commercial relationships, improve productivity and reduce financial risk.

As a commercial credit reporting bureau, CreditorWatch offers a complete suite of credit reporting products and data insights covering the entire customer lifecycle, from customer onboarding and credit decision automation to credit risk management and automated collections.

CreditorWatch have achieved Top 10 AFR Best Places to Work 2022 and 2023 and certified Great Place to Work 2022 and 2023


Your Role & Team:

The Decide team are responsible for the core portfolio of data and analytics products of CreditorWatch, including its commercial credit bureau solution.  


What will you be doing?

• Data is at the heart of everything we do and we’re looking for someone to help us grow our data coverage.      

• Working closely with the Decide Product Lead and Senior Data Product Manager to help deliver on our data strategy and meet data targets. Ensure that data-driven solutions are aligned with business and customer goals and deliver measurable value. 
• A proactive role to identify and pursue opportunities to expand our unique trade credit data within existing and new customers, leveraging existing products and exploring new solutions to shape business data needs. 
• Collaborate with Product, BI/Data teams, existing Account Managers and BDMs to look for data opportunities within our existing customers and reactive dormant customers. 
• Communicate with customers to understand their needs and explain product value. Develop and present proposals, product demonstrations, and sales pitches

What are we looking for?

• Experience in B2B sales, account management, or business development, preferably within SaaS. 
• Proven track record of meeting or exceeding sales targets and driving business growth. 
• Strong understanding of data solutions and their application in business contexts. 
• Excellent communication, negotiation, and presentation skills.  
• Ability to build and maintain strong relationships with customers and internal stakeholders and exceptional negotiation skills. 
• Strong commercial and strategic thinking. with strong problem-solving skills and the ability to adapt to changing market conditions. 
• Results driven: you have a firm focus on customer value with a pragmatic attitude to incorporating commercial goals. 
• Ability to deal with rapid change and quick pace with resilience and a can-do attitude. 

Our Benefits:

• Keep Active – All employees get aFitness First Platinum gym membership.
• Daily Fuel – Coffee’s on us – you’ll get a coffee card to grab your favourite pick-me-up every day. Breakfast and snacks? We’ve got you - our kitchen is well stocked with fresh fruit, bread, cereal and nutritious treats. We also offer regular catered lunches, asking you what you want, giving you the food, you love.
• Wellness Days - On top of annual leave, all employees get one Wellness Day off per month. Whether you’re pursuing physical activities, cultivating your mental wellbeing or supporting your community… this is your time to switch off from work and fill your cup. 
• Monthly Massages - Relax and recharge to stay on top of your physical and mental game. We offer monthly in-house massages to soothe those sore spots and tight knots. Poor posture? Stressful week? We get it. Relieve physical tension and improve your wellbeing with a well-deserved massage.
• Bonus Shares - We offer our dedicated employees’ performance-based bonuses, providing financial incentives to drive high performance. Our employees are also permitted to gain access to our bespoke Employee Share Scheme, giving you the rare opportunity to invest in a growing technology company.
• Counselling - All our employees and their direct families get access to free counselling. This is a completely confidential service. Our commitment to mental health means that professional help is always available when needed.
• Fun Activities - We love escaping the workplace to do fun stuff. Whether its pasta-making, sailing classes, touch footy, winery tours, go karting or relaxing on the company boat (yeah, we’ve got a boat), these monthly team building activities will keep you feeling valued and connected.
• Legal Services - Our employees get access to free legal services – from conveyancing and property advice to legal assistance around wills, trusts, powers of attorney and more. We make life easier for you, saving you time, money and unnecessary headaches.

Our Values:

• The 1%’ers add up - Our commitment to going that one step further sets us apart, as we believe that small efforts or improvements in any aspect of our work collectively lead to significant success.
• We are dependable and trustworthy - Our clients are everything to us and we are passionate about maintaining and delivering reliable and trusted services to them.
• We are committed to growth - Our success comes from our ability to grow and adapt; both collectively and individually. We set the bar high to ensure we continue to innovate and exceed expectations. We are dedicated to the development of our business and our people.
• Our people make the difference - Just as we help small businesses think big, we help our employees achieve their aspirations. We provide our people with challenges and opportunities, supporting them to live their best lives. 

 

Our Hiring Process – We like to keep it simple:

1. Initial conversation with our Talent Team – As a way of introduction to CreditorWatch and get to know yourself.
2. Hiring Manager meeting – to understand if there is a fit from both sides.
3. Functional / Case Challenge meeting – this is a chance for you to show case your skills.
4. Values / Culture meeting – to ensure we align to your Values, and you align to ours.

 

We are committed to you:

We offer a fantastic culture with open communication and rewards and recognition that include probation celebrations, all-staff birthdays and service anniversary celebrations.

We are an equal-opportunity employer, and we are committed to excellence through diversity. We do not discriminate on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.