SIXT Australia is on the lookout for a Part Time Customer Experience Agent (30 hours per week) to join the team at North Lakes.

As a Customer Experience Agent, you will provide exceptional customer service, create and act upon opportunities to make sales, and ensure all rental vehicles meet SIXT Australia’s vehicle presentation standards. 

Your key responsibilities will include:  

• Communicating with customers face-to-face, over the phone, and via email
• Opening and closing rental agreements 
• Selling additional over the counter rental products 
• Managing reservations and organising fleet
• Maintaining a clean and safe working area

SIXT Australia is on the lookout for a Full Time Customer Experience Agent to join the team at Brisbane Airport.

As a Customer Experience Agent, you will provide exceptional customer service, create and act upon opportunities to make sales, and ensure all rental vehicles meet SIXT Australia’s vehicle presentation standards. 

Your key responsibilities will include:  

• Communicating with customers face-to-face, over the phone, and via email
• Opening and closing rental agreements 
• Selling additional over the counter rental products 
• Managing reservations and organising fleet
• Maintaining a clean and safe working area

Are you passionate about delivering world-class customer experiences? Ready to thrive in a fast-paced, people-focused environment? We’re on the hunt for a Customer Success Specialist to join our vibrant team, supporting our mission to provide the best experience in the world for both our customers and our people.

You’ll be the friendly voice (and chat) our customers rely on. Whether it’s answering real-time enquiries via phone, email, or live chat, resolving issues, or making their day a little brighter, you’ll be at the heart of creating unforgettable customer journeys.

• Handle calls, chats, and emails like a pro, smashing daily KPIs and making customers smile.
• Be a go-to expert on our products, services, and systems—because knowledge is power!
• Build strong relationships with internal teams and suppliers to ensure customers get seamless, top-notch support.
• Keep calm and take care of complaints, referring them to the right escalation channels when necessary.
• Liaise with manufacturers on behalf of customers and maintain stellar supplier relationships.

Job: Experienced Business Developer in HR/ Recruitment (Freelance)

Are you a seasoned professional with a proven track record in both recruitment and/or B2B business development? We're looking for an experienced Recruiter (Business Development Associate) to join our team and drive our growth by building and nurturing relationships with global/ international clients.

Key Responsibilities:

• Develop and implement strategic business development plans to expand our client base in the recruitment industry.
• Identify and engage with potential clients, presenting tailored recruitment solutions to meet their needs.
• Build and maintain strong relationships with clients and stakeholders, ensuring exceptional customer satisfaction.
• Collaborate with internal teams to deliver high-quality recruitment services and achieve business objectives.
• Monitor industry trends and market conditions to identify new business opportunities.
• Prepare and deliver compelling presentations and proposals to prospective clients.
• Achieve and exceed sales targets through effective business development strategies.

Requirements:

• Minimum of 1 year of proven experience in business development, HR or preferably within the recruitment industry.
• Demonstrated success in working remotely and with various clients.
• Exceptional ability to build and maintain relationships with stakeholders such as clients and candidates.
• Strong communication, negotiation, and presentation skills.
• Highly motivated self-starter with a proactive approach to achieving goals.
• Ability to work independently and as part of a collaborative team.

Commission is 50% (for each deal)

ABOUT SUCCESS TUTORING

Born in Sydney, Success Tutoring is one of the World's Fastest Growing education franchise networks. Providing personalised English and Math tutoring for students aged 5-17. Students attend an initial assessment, receive a custom program and attend weekly group sessions. Parents book sessions on the Success Tutoring app with no lock-in contracts! With 100+ secured territories across Australia, we are looking for someone to take our expansion further!

ABOUT YOU

We are looking for an experienced sales professional, who is open to learning about our sales methods and processes to ensure we are selecting the right franchise partners for Success Tutoring. You will be guided by our founder and sales team in the sales process, strategy and plan moving forward.

KEY RESPONSIBILITIES

Sales Process Management: Manage the franchise sales process (we have a very detailed training program that we take you through) from initial inquiry to the final agreement signing. This includes having initial phone calls, video calls and face to face sessions with prospects.

Relationship building: Build and maintain strong relationships with prospective and existing franchise partners.

Hosting Events: Hosting physical events for locals to explain the Success Tutoring franchise method which is taking the world by storm!

Reporting: Maintain accurate records of sales activities, pipeline status, and franchise partner communications.

Collaboration: Work closely with the executive and marketing team (based in Sydney) to develop effective sales and promotional materials.

NOTE: We have a very strong marketing team which will completely book your calendar with prospects that are interested in purchasing a Success Tutoring franchise. Your role will be to follow the sales process we have provided and filter candidates.

BENEFITS & REMUNERATION

Base of 110k p.a + SUPER + 5k commission per franchise sold
We have huge benefits for working with Success including providing generous commissions and growth in your career. The initial step in this role is Franchise Sales Manager, however there will be further career opportunities in Franchise Growth Management and other areas of this global organisation.

We're looking for Job Coaches and In-Work Support Consultants to join our dedicated and passionate team in Kings Meadows and surrounding suburbs.

We are a determined and compassionate team who thrive together in pursuit of our belief that work’s for everyone, whilst having fun along the way.

Join us for one of our Recruitment Information Sessions where you will get the opportunity to connect with one of our Recruitment Partners and a Service Manager for an on-the-spot interview and learn more about atWork Australia.

Where: Kings Meadows NSW 2500
When; Wednesday, 15th January 2025  (1:00PM - 3PM )

Let us know if you are interested in attending by clicking APPLY

If you have any questions, don't hesitate to contact: [email protected] M: 0472 639 347

Assistant Store Manager | Dan Murphy's Fisherman's Bend  | Add to our expertise

The Endeavour Drinks Talent Acquisition team will be closed from December 25th to January 7th. While you can still apply during this time, applications for this role will be reviewed from January 13th, 2025. Happy holidays, and we look forward to connecting with you in the new year!

If you’re looking for a fulfilling career, you’ve come to the right place! As one of our Fulfilment Managers, you’ll play an integral role in managing and maintaining stock levels to drive sales and customer satisfaction. We’re looking for a driven people leader who has a keen eye for detail and is passionate about inventory management and stock control. This role provides critical operational exposure across the business and the opportunity to kick start a career adventure with Dan Murphy’s.

The ROLE:

• Help build a culture that is centred around people development and create excitement about inventory control and stock movement
• Create team succession plans and deliver regular training to store team to inspire them to continuously improve
• Elevate your team through regular coaching and mentoring and empower them to be self sufficient and achieve accuracy across store inventory levels
• Collaborate with store leaders to understand customer needs for key store events and peak trade periods to achieve maximum revenue growth 
• Create an environment that enables team to come as they are, because you know that diversity is the magic that makes good culture

The YOU:

• YOU are results driven and always have the customer experience at the front of mind
• YOU understand the link between effective inventory management and revenue growth and proactively share your knowledge with those around you
• YOU are authentic, analytical and attentive
• YOU understand people and use a passionate and inspiring approach to coach and motivate your team 
• YOU use your planning and organisational skills to keep your team on track and achieve great outcomes

How we take care of our PEOPLE:

An exclusive discount card for Dan Murphy’s, BWS and other Endeavour Group brands including ALH pubs not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support, our Employee Assistance Program that offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance. Grow your career within Dan Murphy’s and the wider Endeavour Group network.

If drinks excite you - and you’re close-enough on the requirements, we’d love to hear from you!

Candidates will be required to complete a functional screening assessment as part of the recruitment process.

We are together creators

We’re big, but part of something much bigger. Dan Murphy’s is one of a number of brilliant retail businesses like BWS, ALH Hotels, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to work. We’re all about creating a more sociable future - for our customers and each other.

#WeAreTogetherCreators #ComeAsYouAre #FeelTheEnergy #DreamBig #LeaveYourMark #DanMurphys #DrinkBetter #EndeavourGroup 

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

Assistant Store Manager | Dan Murphy's Cheltenham  | Add to our expertise

The Endeavour Drinks Talent Acquisition team will be closed from December 25th to January 7th. While you can still apply during this time, applications for this role will be reviewed from January 13th, 2025. Happy holidays, and we look forward to connecting with you in the new year!

If you’re looking for a fulfilling career, you’ve come to the right place! As one of our Fulfilment Managers, you’ll play an integral role in managing and maintaining stock levels to drive sales and customer satisfaction. We’re looking for a driven people leader who has a keen eye for detail and is passionate about inventory management and stock control. This role provides critical operational exposure across the business and the opportunity to kick start a career adventure with Dan Murphy’s.

The ROLE:

• Help build a culture that is centred around people development and create excitement about inventory control and stock movement
• Create team succession plans and deliver regular training to store team to inspire them to continuously improve
• Elevate your team through regular coaching and mentoring and empower them to be self sufficient and achieve accuracy across store inventory levels
• Collaborate with store leaders to understand customer needs for key store events and peak trade periods to achieve maximum revenue growth 
• Create an environment that enables team to come as they are, because you know that diversity is the magic that makes good culture

The YOU:

• YOU are results driven and always have the customer experience at the front of mind
• YOU understand the link between effective inventory management and revenue growth and proactively share your knowledge with those around you
• YOU are authentic, analytical and attentive
• YOU understand people and use a passionate and inspiring approach to coach and motivate your team 
• YOU use your planning and organisational skills to keep your team on track and achieve great outcomes

How we take care of our PEOPLE:

An exclusive discount card for Dan Murphy’s, BWS and other Endeavour Group brands including ALH pubs not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support, our Employee Assistance Program that offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance. Grow your career within Dan Murphy’s and the wider Endeavour Group network.

If drinks excite you - and you’re close-enough on the requirements, we’d love to hear from you!

Candidates will be required to complete a functional screening assessment as part of the recruitment process.

We are together creators

We’re big, but part of something much bigger. Dan Murphy’s is one of a number of brilliant retail businesses like BWS, ALH Hotels, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to work. We’re all about creating a more sociable future - for our customers and each other.

#WeAreTogetherCreators #ComeAsYouAre #FeelTheEnergy #DreamBig #LeaveYourMark #DanMurphys #DrinkBetter #EndeavourGroup 

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

Assistant Store Manager  | Dan Murphy's Mornington  | Add to our expertise

The Endeavour Drinks Talent Acquisition team will be closed from December 25th to January 7th. While you can still apply during this time, applications for this role will be reviewed from January 13th, 2025. Happy holidays, and we look forward to connecting with you in the new year!

If you’re looking for a fulfilling career, you’ve come to the right place! As one of our Fulfilment Managers, you’ll play an integral role in managing and maintaining stock levels to drive sales and customer satisfaction. We’re looking for a driven people leader who has a keen eye for detail and is passionate about inventory management and stock control. This role provides critical operational exposure across the business and the opportunity to kick start a career adventure with Dan Murphy’s.

The ROLE:

• Help build a culture that is centred around people development and create excitement about inventory control and stock movement
• Create team succession plans and deliver regular training to store team to inspire them to continuously improve
• Elevate your team through regular coaching and mentoring and empower them to be self sufficient and achieve accuracy across store inventory levels
• Collaborate with store leaders to understand customer needs for key store events and peak trade periods to achieve maximum revenue growth 
• Create an environment that enables team to come as they are, because you know that diversity is the magic that makes good culture

The YOU:

• YOU are results driven and always have the customer experience at the front of mind
• YOU understand the link between effective inventory management and revenue growth and proactively share your knowledge with those around you
• YOU are authentic, analytical and attentive
• YOU understand people and use a passionate and inspiring approach to coach and motivate your team 
• YOU use your planning and organisational skills to keep your team on track and achieve great outcomes

How we take care of our PEOPLE:

An exclusive discount card for Dan Murphy’s, BWS and other Endeavour Group brands including ALH pubs not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support, our Employee Assistance Program that offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance. Grow your career within Dan Murphy’s and the wider Endeavour Group network.

If drinks excite you - and you’re close-enough on the requirements, we’d love to hear from you!

Candidates will be required to complete a functional screening assessment as part of the recruitment process.

We are together creators

We’re big, but part of something much bigger. Dan Murphy’s is one of a number of brilliant retail businesses like BWS, ALH Hotels, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to work. We’re all about creating a more sociable future - for our customers and each other.

#WeAreTogetherCreators #ComeAsYouAre #FeelTheEnergy #DreamBig #LeaveYourMark #DanMurphys #DrinkBetter #EndeavourGroup 

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

Reporting to the hotel's Front Office Manager, the Assistant Manager – Front Office role acts as the Duty Manager and hotel’s representative in the absence of the Front Office Manager and General Manager. 

WHAT YOU WILL BE DOING:

• Support the Front Office Manager in providing overall management to the Front Office department. 
• Co-ordinate and assist with check-ins, check-outs, luggage delivery and creating reservations in line with Accor’s standards.
• Lead by example when attending to guest requests.
• Be proactive and resourceful.
• Have the necessary skills and training to actively resolve complaints and challenges presented by guests.
• Assist the Front Office Manager in creating and implementing department training plans to drive performance and engagement within the front office team.
• Assist with the preparation of rosters and timesheets in line with the Award requirements.
• Be a support to all areas of the hotel, helping and guidance in peak times to eliminate potential issues

This is your opportunity to join our team of forward-thinking, change-making individuals. Operating at the intersection of health and tech, you'll help us shape the future of healthcare. 

Our Mission

Healthengine’s mission is to improve access to healthcare by helping Australians find and connect with all primary care providers. We strive to achieve this through Australia’s leading healthcare marketplace, bringing together over 4 million active Australians, and more than 10 thousand practitioners that are powered by our technology - and growing.

We’re all patients, right? So, it’s easy to get behind a mission that seeks to improve the healthcare experience for all Australians. 

The Gig

The purpose of this role of Product Manager is to take ownership of the products within their portfolio, from ideation through to launch and ongoing optimisation. Some of the key responsibilities of the gig are outlined below.

Responsibilities:

• Inform product vision, strategy, and roadmap based on customer needs, market trends, and business goals; and communicate these to a wider audience.
• Work with stakeholders to gather and document product requirements and ensure alignment with business objectives.
• Prioritise features and enhancements based on business value, customer impact, and technical feasibility.
• Collaborate with development teams to translate requirements into actionable tasks and ensure timely delivery of product features.
• Conduct market research and competitive analysis to identify opportunities and inform product decisions.
• Collect and analyse user feedback to identify areas for improvement and inform product iterations.
• Define and monitor key performance indicators (KPIs) to measure product success and identify areas for optimization.
• Regularly update stakeholders on product status, progress, and upcoming releases.
• Oversee product release cycles, including planning, coordination, and communication with relevant teams.
• Identify and implement process improvements to enhance product development efficiency and effectiveness.

About You

You're the kind of person who takes accountability in a fast-paced, autonomous and flexible environment. Fast may be your default (like us!) but you never, ever compromise on what’s important, willing to take a steady, more informed approach when it comes to maintaining the trust of our team and customers. You handle change like a pro, and continuous improvement is a way of life. You are not afraid to speak up and share your thoughts respectfully, with the intention of making positive change. You take initiative and drive your own learning journey without waiting for someone to point you in the right direction. And ultimately, you care: about people, health and innovation. 

Experience you’ll bring:

• 5+ years experience in product management, product ownership, or a related role
• Preferred prior background in Computer Science, Marketing, Business, or a related field
• Track record of successfully managing product development from conception to launch
• Experience with Agile methodologies
• Strong understanding of software development processes and technologies
• Proficiency in using product management tools (e.g., Jira, Confluence, Trello, Aha!)
• Familiarity with UX/UI design principles
• Excellent communication and interpersonal skills
• Analytical and problem-solving capabilities
• Ability to manage multiple priorities and work under pressure

Additional Information

The perks behind the work

Healthengine is where you’ll be your best self. You’ll collaborate with smart, interesting people who will challenge you to be better. You will learn a lot and grow even more. Healthengine is the ideal workplace to bring ideas, make change and leave a lasting impact on your team and the industry. 

In addition to an array of growth opportunities, we also offer:

• A hybrid workplace that offers flexibility to balance work and life
• A vibrant social calendar of events, quarterly team-building activities and more
• Unlimited coffee and snacks, and a subsidised vending machine in our Perth office 
• Awesome discounts and salary packaging options through our benefit partner, Maxxia
• Access to learning resources to develop your personal and professional skills 
• Workplace wellness program, including extra leave and access to EAP and other wellbeing resources
• Extra leave so you can recharge and focus on your wellbeing 
• Support for you when it comes time to grow your family with paid parental leave

We're proud to share that Healthengine ranked 13th Best Workplace in Technology 2023 and are a certified Great Place to Work in Australia 2024.

Diversity and inclusion

At Healthengine, we believe in the power of a diverse work environment to fulfil our mission and better serve our providers and patients. We’ve created a culture that genuinely values diverse perspectives and backgrounds, knowing that our differences can inspire new ideas. We are fully committed to building and maintaining our inclusive environment where all voices are respected and heard. If you think you have what it takes but don't check all the boxes, reach out anyway - we’d love to hear from you.

--

*As we approach the holiday season, our team will be enjoying a well-deserved break. We’re excited to welcome applications for this role, but please note that we won’t be reviewing applications until mid-January. Rest assured, we’ll be in touch with all applicants as soon as possible in the new year. Thank you for your patience.

We are currently seeking an experienced, self-motivated and reliable Maintenance Manager to join our team at Oaks Boome Hotel.

This position will be responsible for overseeing all Maintenance & Facilities requirements for both properties. 

Key Responsibilities Include:

• Implement and drive the preventative maintenance program.
• Perform the role in a hands-on manner by undertaking any repairs and maintenance as required.
• Supervision of (but not limited to) electrical, mechanical, pest control, cleaning, fire protection, security control systems, hydraulic services and approved contractor works.
• Ensure WHS best practice at all times.
• Stock control, supplier management.
• Quoting, scheduling and managing of Capex Requests
• Assisting Hotel Manager with recruitment for the Maintenance department

Expected hours: 38 hours per week

Location: 99 Robinson St, Broome WA 6725

Annual salary range: $70000-$75000

Approved sponsor: Oaks Hotels & Resorts Suites

What you'll be doing:

As Reservations Manager, you will lead the Reservations team and play a critical role in creating the perfect stay for each and every one of our guests. You are a natural leader who thrives in a team environment and possess strong organisational and time management skills with an impeccable eye for detail.

Your responsibilities will include:

• Building effective business relationships with key clients and travel agents through the delivery of outstanding customer service, whether over the phone, email or face-to-face
• Ensuring the Reservations team use the hotel systems to process and input reservations in an accurate and efficient manner
• Maintaining a positive selling approach to maximise yield in both occupancy and rates, reporting directly to the Revenue Manager
• Possess strong organisational skills and ability to prioritise workflow and workload individually and across the team
• Producing and distributing rooming lists and confirmations as required and maintain regular communication with clients
• Undertake group reservation tasks such as actioning releases and loading rooming lists for multiple properties
• Nurture business relationships with key clients and travel agents to encourage loyalty
• Promote all hotel facilities, cross sell and upsell where appropriate
• Actively work with the front office team on how to sell the hotel, convert enquiries to reservations and be aware of all promotions
• Work with Sales & Marketing to promote packages and special offers

• 50% off Team Member Discounts on Accommodation 
• Stunning Resort Location in The Hunter Valley 
• Take a Step Up in Your Management Career 

Oaks Cypress Lakes Resort are currently seeking an experienced and dedicated Housekeeping Manager.  

Job Responsibilities:

• Ensure a high standard of cleanliness is evident throughout the property in Housekeeping (in rooms, public and common areas);
• Build a productive and professional relationship with Housekeepers staff members, Housekeepers clients and all contractor personal;
• Lead housekeeping team to provide an excellent cleaning service;
• Oversee daily on the job training for all cleaning employees;
• Maintain accurate financial, maintenance and inventory records.
• Lead the recrutiment process for your team