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Recruitment Coordinator

Full-time
Glen Iris, Victoria
Human Resources
11 months ago
Hearth Support Services is a registered NDIS provider with a commitment to consistently provide the highest standard of support. We achieve this throu..

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Service Desk Agent - Afterhours

Full-time
Adelaide, South Australia
Customer Service
11 months ago
Our WhyDatacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisatio..

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Expression of Interest - Service Desk Analyst - Sydney

Full-time
Sydney, New South Wales
Information Technology
11 months ago
Are You Ready for an Exciting New Tech Challenge? Look no further than Centorrino Technologies!At Centorrino Technologies, we're not just another tech..

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Desktop Support Engineer - Canberra

Full-time
Canberra, Australian Capital Territ
Customer Service
11 months ago
Our WhyDatacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisatio..

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Home Care Worker (1) - Burnie, TAS - PPT - Entry Level

Full-time
Burnie
Customer Service
11 months ago
Guaranteed hours and shifts in Burnie 7320 - Perm Part Time Extensive paid training. Paid km’s. Phone allowance and other discounts &..

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Home Care Worker (1) - Port Macquarie, NSW - PPT - Entry Level

Full-time
Port Macquarie
Customer Service
11 months ago
Guaranteed hours and shifts in Port Macquarie 2444 - Perm Part Time Extensive paid training. Paid km’s. Phone allowance and other discount..

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Home Care Worker (1) - Maryborough, QLD - PPT - Entry Level

Full-time
Maryborough
Customer Service
11 months ago
Guaranteed hours and shifts in Maryborough 4650 - Perm Part Time Extensive paid training. Paid km’s. Phone allowance and other discounts &..

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Guest Service Agent (Hotel Receptionist)

Full-time
Melbourne
Customer Service
11 months ago
WHAT YOU WILL BE DOING:Provide personalised service and a memorable experience for our guests – every guest, every interaction, every day.Be an advo..

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Customer Service Officer/Receptionist

Full-time
Wembley
Customer Service
11 months ago
Meeting and greeting Patients and ConsultantsSupporting the day-to-day delivery of appointmentsResponding to and actioning the day-to-day general admi..

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IT Support Officer Level 1 and 2

Full-time
Melbourne, Victoria
Customer Service
11 months ago
IT & Telecomms Help Desk / Support Melbourne Permanent / Full Time Unique Melbourne based Biotechnology company with a global presence. Help support f..

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Field Service Technician

Full-time
Perth, Western Australia
Customer Service
11 months ago
Field Service Technician Location:  Perth, AU Employment type:  Employee Place of work:  Remote Offshore/Onshore:  Onshore TechnipFMC is committed..

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Lead Support Engineer

Full-time
Sydney, New South Wales
Customer Service
11 months ago
Description Title:- Lead Support Engineer Length:- Permanent  Location:- SydneyMust be an Australian Citizen or PR.  Please do not apply if you are ..

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Customer Service Officer

Full-time
Shepparton, Victoria
Customer Service
11 months ago
At Woollards Auto Body Works, we are a strong, close knit team of 19 that work together to provide the highest quality repairs for our customers. Our ..

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Refrigeration & Air Conditioning Service Technician - Brisbane

Full-time
Brisbane, Queensland
F&B / Tourism / Hospitality
11 months ago
Refrigeration & Air Conditioning Service Technician - Brisbane Faircloth & Reynolds are seeking experienced Refrigeration & Air Conditioning Service ..

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Customer Service Officer / Operator - Traralgon

Full-time
Melbourne, Victoria
Customer Service
11 months ago
About the role We have an exciting opportunity for a hybrid role as a Customer Service Officer/Operator at our ARC Traralgon Branch. In this varied ro..

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Product Support Technician - Perth, Port Hedland/Geraldton

Full-time
Perth, Western Australia
Manufacturing / Production
11 months ago
Perth, Australia Reference: 6471518 Awesome role, excellent career opportunity No roster, remote Based in Perth, Port Hedland, Geraldton We are lookin..

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Diesel Mechanic Service Technicians - Pinnaroo

Full-time
Pinnaroo, South Australia
Engineering
11 months ago
Posted: 06/12/2023 Closing Date: 05/01/2024 Job Type: Permanent - Full Time Location: Pinnaroo Branch Job Category: Agriculture, Nature & Animal,Minin..

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Diesel Mechanic / Service Technician - Renmark

Full-time
Renmark, South Australia
Engineering
11 months ago
Posted: 06/12/2023 Closing Date: 05/01/2024 Job Type: Permanent - Full Time Location: Renmark Branch Job Category: Agriculture, Nature & Animal,Mining..

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Parts & Service Sales Representative

Full-time
Dubbo, New South Wales
F&B / Tourism / Hospitality
11 months ago
Parts & Service Sales Representative Posted Date:  17 Dec 2023 Location:  Dubbo, NSW, AU, 2830 At WesTrac, we’re made for more of what matters mos..

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Diesel Mechanic Service Technicians – Murray Bridge

Full-time
Murray Bridge, South Australia
Engineering
11 months ago
Posted: 06/12/2023 Closing Date: 05/01/2024 Job Type: Permanent - Full Time Location: Murray Bridge Branch Job Category: Agriculture, Nature & Animal,..

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Service Administration Officer - Crystal Brook

Full-time
Crystal Brook, Queensland
Customer Service
11 months ago
Posted: 01/12/2023 Closing Date: 01/01/2024 Job Type: Permanent - Full Time Location: Crystal Brook Job Category: Administration and Office,Trades & S..

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Service Attendant - Mine Site Cleaner - Nebo

Full-time
Andergrove
Customer Service
11 months ago
Help create a home away from home     Are you a cleaner extraordinaire and a great communicator with a passion for people and service?..

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Home Care Worker (1) - Berwick, VIC - PPT - Entry Level

Full-time
Berwick
Customer Service
11 months ago
Guaranteed hours and shifts in Berwick 3806 - Perm Part Time Extensive paid training. Paid km’s. Phone allowance and other discounts  ..

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Service Delivery Manager

Full-time
Brooklyn, Victoria
Customer Service
11 months ago
About us:Established in 2007, CDC Data Centres is Australia’s leading operator of sovereign, secure, world-class data centre facilities. Headquarter..

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Service Desk Analyst

Full-time
Sydney, New South Wales
Customer Service
11 months ago
Our mission and where you fit inAt Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for ..

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Customer Service

Frequently Asked Questions about Customer Service

What is considered a customer service job?

As a customer service representative, that individual will stand as the liaison, offer product or services information and solve any issues that customers might face. Responsibilities include managing incoming calls, generate sales leads, assess customer needs, establish sustainable relationships and provide accurate information.


Some of the prominent customer service jobs include call centre representative, concierge, client relations, receptionist, help desk, desk support engineer, patient care, field service technician, customer service manager, bank teller member services, technical support and social media customer care.

What are the Customer Service Officer role and responsibilities?

The role of customer service officer is to attract potential customers by answering product and service questions. Responsibilities include answering customer inquiries, direct customers to online resources, update customer records in the system, pitch ideas for improving customer care and develop a rapport with customers.

What are the Customer Service Executive responsibilities?

The role of customer service executive is to help customers with complaints, questions as well as provide information about product and service. Responsibilities include maintaining a professional attitude toward customers, responding promptly to customer inquiries, resolving customer complaints and ensure customer satisfaction by providing professional customer support.

What does a Customer Service Representative do?

The role of customer service representative is to act as a liaison, providing product/services information and resolve emerging problems. Responsibilities include managing calls, generate sales leads, assess customer needs to achieve satisfaction and building sustainable relationship with customer accounts through interactive communication.

What are the responsibilities of Customer Service Manager?

The role of customer service manager is to provide excellent customer service and to promote this idea throughout the organisation. Responsibilities include improving customer experience, take ownership of customer issues, develop service procedures, keep records of customer service, analyse statistics and compile accurate reports.

What are the roles and responsibilities of a Call Center Executive?

The role of call center executive is to be the liaison between the company and its current as well as potential customers. Responsibilities include managing large amount of calls, follow communication scripts, identify customer needs, seize opportunity to upsell products and build sustainable relationships with customers.

What are the Service Desk Analyst role and responsibilities?

The role of service desk analyst is to help users resolve issues with computer hardware or software. Responsibilities include assessing the troubleshooting problems, keeping the personnel information confidential and managing other resources if they are not capable of solving them.

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