• AM & PM shifts
• Surry Hills - Close to Central Station - Onsite Parking
• Join a Not-For-Profit, Values based organisation

Gertrude Abbott Aged Care & The Sister Anne Court are homes with 168-beds offering exceptional care to all our residents. Situated in Surry Hills, we offer a home-like environment where residents and staff are treated with compassion and respect.

Currently, we are looking for experienced & passionate Personal Carer Assistants to join our team. As part of a dedicated team who work hard to create a safe, home like environment you'll be responsible for:

• Assisting with personal care such as showering & dressing
• Supporting with day to day tasks such as eating and social activities
• Working with clinical staff to ensure care & medication plans are followed
• Maintaining documentation & working as part of a team to ensure our residents' health and well-being are optimised; and
• Providing high quality service to families and the community.

To be successful in this role you'll need:

• A genuine passion for providing high quality care to the elderly.
• Great communication & team work skill.
• Flexibility & the ability to adapt to change; and
• A Certificate 3 in Aged Care (or equivalent) essential 
• Must be fully vaccinated for Covid-19

Catholic Healthcare is a leading not-for-profit provider of residential aged care, home and community services, retirement living and across NSW and SE QLD. Together, our team of over 4900 people are dedicated to our Mission of helping the people that we serve to live life to its fullest every day. 

 Why you'll love working with us:

• An opportunity to build a career with a successful growing values-based organisation;
• Be part of a supportive and inclusive 'people first' culture; and
• Great salary packaging opportunities and other benefits.

So, if you're looking for a role where you can make a positive & rewarding impact in a great organisation like ours, then we'd love to hear from you. Please apply online now.

Please note that pre-employment checks (including NDIS Workers Screening Check) will be completed for all preferred candidates before an Offer is made.

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

Due to continued growth within our team, we have multiple roles across Australia. Working as a Desktop Support Engineer you will be responsible for the provision of all aspects of Desktop Services to a key Datacom customer. Aligned to our customers business requirements, we provide tailored maintenance services, hardware and software break/fix support, remote support, software deployment and relocation services.

The location for this role is on customer site in the Brisbane area. To be eligible for this role you must be an Australian Citizen and able to obtain an AGSVA Baseline clearance. 

What you’ll do

At the moment, as Desktop Support Engineer you will be focused on:

• Providing excellent technical support in a high-paced environment where customer satisfaction is paramount
• Assisting new users with their IT hardware collection and setup.
• Ensuring new equipment, such as Laptops and Mobile phones, are up to date and deployment ready prior to release to customers
• Recording all customer contacts in the appropriate ITSM tool
• Keeping customers updated with regards to their tickets
• Using tools and processes to deliver services to customers in accordance with SLAs
• Proactively manage and maintain customer infrastructure as directed
• Initiate and drive service and process improvement
• Follow best practice methodologies and adhere to recognised ITIL processes (EG: Change/release)

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

To be successful in this role, you will have demonstrated the following:

• Exceptional customer experience with regard to end user services
• The ability to prioritise work to ensure achievement of all service level agreements
• Sound knowledge of Laptops, Desktop PC's, printers, media and audio-visual equipment and mobility devices
• You will bring excellent verbal and written communication and have the ability to articulate technical information to the target audience. Your professional customer service will be second to none, and you will have the ability to work autonomously with excellent time management.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

• Good time management skills, able to work independently and prioritise own work schedule

• Self motivated with sound analytical skills and problem solving skills

• Excellent customer service and relationship building skills

• Good communication skills, both written and verbal

• High attention to detail, concern for quality and safety

• This role may require working with patients in their homes

• Must have and maintain a current Drivers License

• Multi-skilled an advantage. (Plumbing, Potable Water Systems, Mechanical, Electrical)

• Ability to provide an out of hours service to hospital wards and/or patients

• You may be required to attend meetings or conferences interstate from time to time which may be inclusive of week end

1. Customers feel supported and confident with FMC products

• Demonstrate a high level of understanding, knowledge and skills in the entire Fresenius Medical Care portfolio
• Demonstrate basic knowledge of renal disease and how FMC products benefit patients
• Provide technical resources (brochures, manuals etc) - Identify technical learning needs of customers (e.g. biomeds) and patients in consultation with appropriate personnel in order to support individual learning plans.

2. Customers receive technical expertise as a value-add resource

• Provide expert technical knowledge and instruction to personnel regarding equipment operation and maintenance
• Provide technical support in person or via telephone to new and existing accounts. Support patients directly if/as required
• Assist in-house biomedical technicians if/ as required and recommend further FMC training as appropriate

3. Carry out technical duties

• Maintain and repair FMC equipment in accordance with the customer contract and the FMC training manual
• Carry out proactive maintenance of all equipment as per the established servicing plan. Carry out fault finding and repair/replace equipment if/as required in order to maintain equipment in optimal performance condition.
• Inventory levels and fleet are maintained - Resolve any unexpected technical difficulties and other problems that may arise at any time.
• Communicate all maintenance and repair actions for information to customer management as required.
• Complete the necessary paperwork for the completion of work and receive customer sign-off after their inspection
• Promptly report all accidents, injuries and unsafe working conditions or practices

4. Support the achievement of business results and growth in patient numbers

• Identify customer resource needs (e.g. new products, technical support or clinical training) and provide appropriate support through liaison with the technical, sales and marketing teams
• Build and maintain positive/ value-add working customer relationships - Maintain and develop existing and new customers through planned individual account support. This may involve working with other FMC teams or discussing future targets with the regional business manager.
• Monitor and report on competitor activities and provide relevant information to management

5. Individual work is performed in support of the local team and wider company

• Update own technical knowledge by participating in educational opportunities; reading professional publications; maintaining professional networks
• Demonstrate a commitment to professional development through membership of professional organisations/associations, including relevant participation in special interest groups.
• Promote a team culture by assisting others during periods of high workloads, leave or absence so that overall objectives can be met - Provide input and support to technical programs as required
• Where appropriate, become involved in FMC activities including attendance at staff meetings and involvement in company events
• Undertake other tasks as required

Internal Medicine Head Veterinary Nurse

CARE – Centre for Animal Referral and Emergency

• Permanent full-time basis
• Attractive above-award remuneration.
• Fully equipped hospital with modern facilities.
• An industry leading team based in the heart of Melbourne.

The Centre for Animal Referral and Emergency (CARE) is looking for a motivated, enthusiastic, and conscientious nurse to lead the Internal Medicine Nurse team. If you are passionate about veterinary nursing and have the desire to grow your knowledge and abilities further, CARE will help you develop the skills and experience you need to excel!

About Us

CARE is a well-equipped, multi-specialist veterinary hospital located in Collingwood, in the heart of metropolitan Melbourne. It is a rapidly growing clinic with a busy and interesting caseload. We aim for gold standard patient care at all times and pride ourselves on our friendly, cohesive working environment. We strive for excellent relationships with our referring veterinarians and clients.

The Medicine team consists of two full-time and one part-time internal medicine clinicians, as well as our excellent support staff. We work closely with the specialist surgery and 24-hour emergency and critical care departments. Our priority is to provide outstanding patient care with compassion whilst maintaining exceptional clinical standards.

The Role

The internal medicine head nurse position is an exciting opportunity to extend and advance your nursing career.  The role will comprise of clinical and administrative duties, responsibilities including but not limited to:

• Co-ordination of the daily operation and tasks of the medicine department through continuous and clear communication with senior members of all departments.
• Care of both hospitalised patients and outpatients, assisting in sample collection, sedation, preparation, restraint, and anaesthesia of medicine patients for further specialised diagnostics, such as ultrasound or endoscopy
• Daily communication with both clients and referring veterinarians.
• Optimise scheduling of appointments and procedures throughout the week.
• Working with the senior nurses in other departments to maintain cleanliness/hygiene and order of the hospital.
• Supervision and growth of the medicine nursing staff.
• Co-ordination of the medicine nursing roster.
• Monitoring of stock levels of medicine-only consumables
• Equipment maintenance.

Life at CARE

The successful candidate will enjoy:

• A rich and fulfilling career in a high-performing and well-regarded specialist and emergency centre.
• Competitive above-award remuneration, commensurate with skill level and experience.
• The excitement and challenges that come with our interesting and varied medicine caseload.
• Mentorship and opportunities for continuing professional development.
• A friendly and welcoming team of like-minded professionals.
• Relocation assistance and potential for visa sponsorship for international candidates.
• A workplace community that promotes employee wellbeing, satisfaction, and retention.
• Access to our Employee Assistance Program (EAP), providing free and confidential counselling on issues of work, money, family, health, and everything in between.
• Great staff amenities which include complimentary snacks, beverages, espresso coffee, and fresh fruit delivered weekly.
• Generous discounts on a range of hospital products and services.
• An easy commute to work, owing to our close proximity to multimodal public transport and major arterial freeways. Secure off-street staff car parking is available.
• A centrally located workplace in one of Melbourne's most exciting lifestyle precincts.

About You

The ideal candidate would have a Cert IV or higher in veterinary nursing. They would be professional, genuine, and personable, with exceptional written and verbal communication skills. It is important that the successful candidate works well with our team and is able to adapt to and problem-solve any challenges that may come their way.  While previous referral hospital experience is preferred, previous leadership experience is advantageous but not essential; we will help you develop your leadership skills.

Interested? Apply now via the link below!