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Jobs in Australia   »   Jobs in Melbourne   »   Customer Service Job   »   Disability Support Worker - Complex Support (Mental Health)
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Disability Support Worker - Complex Support (Mental Health)

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Hello, nice to meet you! We’re Hireup, an online platform, and community for people with disability and their families, anywhere in Australia, to find, hire and manage local support workers who fit their needs and share their interests. We are growing ourcommunity nationally, so now is the perfect time to join the team.


About Hireup
At Hireup, you’ll become a critical part of an exciting team. Whether it’s support with personal care, getting to work or catching a footy game, we give individuals the tools and technology to pursue a good life on their own terms - a life of choice, independence and control.


Mental Health - ?Duties and Responsibilities:
The support you will provide to someone with complex support needs varies for each person. Support needs and goals are directed by the person or their informal supports. Implement safe and effective infection control, identify risk and work within the parameters of your role.??They may include and not limited to
• Transport to appointments
• Shopping
• Personal care
• Reading and implementing complex support plans
• Support with social and community connections
• Requirements for complex support such as managing crisis and assisting clients to access their professional networks.

Hours/Days of Work:
Hireup promotes flexibility in agreement with the individual or family you are working with. Hours and days of work will vary and will be dependent on what the client requires. No shift is the same.

Skills Required:?Experience in Mental Health, specifically in community services?
• Are you passionate about mental health support and have a solid understanding of the challenges for people living with a psychosocial disability?
• Do you have experience and passion in the delivery of recovery oriented practices with a community and non-clinical approach?
• Are you confident in identifying risk, and reporting to our support office team
• Are you trauma informed and have a good understanding of the impacts on a person living with complex trauma?
• Do you have skills supporting individuals that may experience suicide ideation or reach crisis?
• Do you have a good understanding of psychosocial disability under the NDIS
• High communication skills, with an ability to adapt communication styles to suit individuals
• Thrive in at times challenging environments and can confidently work independently?
• High active listening and negotiation skills to resolve any issues and provide a positive support experience.
• Strong understanding of self care and professional boundaries.
• Exhibit adaptability, resilience, transparency, and trustworthiness and thrive on making positive human connections.


The skills required to complete the work will vary depending on the needs of the person seeking support. Importantly we promote connection through interests and hobbies as well as a sound understanding of psychosocial disability. A lived or living experience is highly regarded.
If you have experience in the following areas, support work may be a great career move to consider as your next opportunity: aged care / aged care worker; mental health support worker; personal care assistant; residentia Apply Now
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