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Claims Service Officer

Full-time
Sydney
Finance / Banking / Insurance
9 hours ago
About the Opportunity We are looking for a talented individual with the right skills and knowledge who want to join in our mission of ‘being by..

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Field Service Technician

Full-time
Hobart
Customer Service
10 hours ago
Maintain, service and repair TOMRA's pioneering reverse vending machine (RVM) installations and bulk processing equipment within your area of Tasmania..

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AWA - WFA - InWork Support Coach

Full-time
Saint Marys
Customer Service
10 hours ago
The Position:We have an exciting opportunity to join our In-Work Support Coach team in St Marys and Surrounding Suburbs. If you’re looking for work ..

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Customer and Industries Partner Acceleration – ANZ

Full-time
Sydney
Customer Service
1 day ago
 What you get to do in this role: The world of work is one of the most pressing issues that business leaders have on their mind and as the defini..

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Aged Care Support Worker

Full-time
Penguin
Customer Service
1 day ago
Guaranteed hours and shifts in Penguin Tasmania 7316Award rate $31.24 per hour + Super + Paid KM's + Phone AllowanceAccelerated career progr..

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Customer Care Consultants

Full-time
Sydney, New South Wales
Customer Service
1 day ago
BizCover who? You haven't heard of us? We dominate the SME business insurance market by having an online platform that makes comparing and buying busi..

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Guest Service Agent

Full-time
Doncaster
Customer Service
2 days ago
The Guest Service Agents are the first and last impression at the hotel. They are the central point of contact for guests and can really transform a s..

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Junior IT Helpdesk Administrator

Full-time
Sunshine Coast
Customer Service
3 days ago
We are currently seeking a diligent, professional and friendly Junior IT Helpdesk Administrator to join our team on a full-time basis at our..

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Hotel Operations System Support

Full-time
Sunshine Coast
F&B / Tourism / Hospitality
3 days ago
Join Minor Hotels in this exciting national role based in Maroochydore, where you’ll provide exceptional operational support to 65+ properties acros..

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Guest Service Agent

Full-time
Brisbane
Customer Service
3 days ago
Oaks Brisbane River City Suites are looking for a casual Guest Service Agent who is passionate about providing excellent customer service to join the ..

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Night Guest Service Agent

Full-time
Sunshine Coast
Customer Service
3 days ago
Oaks Sunshine Coast Oasis Resort are looking for a part time Night Guest Service Agent who is passionate about providing excellent customer service to..

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Technical Support Engineer

Full-time
Sydney
Information Technology
3 days ago
What you get to do in this role:   In this role, the support engineer will resolve technical cases created by customers looking for help to u..

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Technical Support Engineer

Full-time
Sydney
Information Technology
3 days ago
What you get to do in this role:   In this role, the support engineer will resolve technical cases created by customers looking for help to u..

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Technical Support Engineer

Full-time
Sydney
Information Technology
3 days ago
What you get to do in this role:   In this role, the support engineer will resolve technical cases created by customers looking for help to u..

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Lending Support Officer (6 month contract)

Full-time
SYDNEY
Customer Service
3 days ago
THE ROLEAnalyse bank statements, credit reports and any other relevant informationMake simple recommendations on commercial lending applicationsMake d..

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Aged Care Support Worker Opportunities in Picton NSW

Full-time
Picton
Customer Service
3 days ago
Guaranteed hours and shifts in Picton NSWAward rate $32.67 per hour + Super + Paid KM's + Phone AllowanceAccelerated career progression. Paid Training..

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Aged Care Support Worker Opportunities in Canberra North!

Full-time
Canberra
Customer Service
3 days ago
Guaranteed hours OR flexible rosters in Canberra NorthAward rate $29.81 - $37.26 per hour + Super + Paid KM's + Phone AllowanceAccelerated career..

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Home Care Worker (3) - QLD Brisbane Logan Valley - Casual - Experienced

Full-time
Logan Central
Customer Service
3 days ago
Flexible work/life balance hours and shifts in Brisbane Logan Valley region – Casual Award rate $39.05 per hour + Super + Paid KM's + Phone Allowanc..

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Home Care Worker (3) - QLD Brisbane South- PPT - Experienced

Full-time
Runcorn
Customer Service
3 days ago
Guaranteed hours and shifts in Brisbane South regionAward rate $31.24 per hour + Super + Paid KM's + Phone AllowanceAccelerated career progression. Pa..

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Home Care Worker (2) - QLD Brisbane South - Casual - Experienced

Full-time
Sunnybank
Customer Service
3 days ago
Flexible work/life hours and shifts in Brisbane South region - CasualAward rate $38.26 per hour + Super + Paid KM's + Phone AllowanceAccelerated caree..

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Home Care Worker (3) - QLD Brisbane West Moreton - Casual - Experienced

Full-time
Booval
Customer Service
3 days ago
Flexible work/life balance hours and shifts in Brisbane West Moreton Region– Casual Award rate $39.05 per hour + Super + Paid KM's + Phone Allowance..

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Home Care Worker (3) - QLD Gold Coast South - PPT - Experienced

Full-time
Burleigh Waters
Customer Service
3 days ago
Guaranteed hours and shifts in Gold Coast South RegionAward rate $31.24 per hour + Super + Paid KM's + Phone AllowanceAccelerated career progression. ..

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Home Care Worker (3) - QLD Sunshine Coast South - PPT - Experienced

Full-time
Buddina
Customer Service
3 days ago
Guaranteed hours and shifts in Sunshine Coast South RegionAward rate $31.24 per hour + Super + Paid KM's + Phone AllowanceAccelerated career progressi..

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Customer Service Officer (Medico Legal)

Full-time
Adelaide
Customer Service
3 days ago
Responsibilities will include but are not limited to:Liaising with customers to book appropriate medical specialists for appointments Scheduling ..

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24/7 Data Centre Technician

Full-time
Tullamarine
Information Technology
3 days ago
We are currently looking for a Trades or Technical individual to join us in the role of Data Centre Technician working within our facilities team oper..

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Browse Job Category
Customer Service

Frequently Asked Questions about Customer Service

What is considered a customer service job?

As a customer service representative, that individual will stand as the liaison, offer product or services information and solve any issues that customers might face. Responsibilities include managing incoming calls, generate sales leads, assess customer needs, establish sustainable relationships and provide accurate information.


Some of the prominent customer service jobs include call centre representative, concierge, client relations, receptionist, help desk, desk support engineer, patient care, field service technician, customer service manager, bank teller member services, technical support and social media customer care.

What are the Customer Service Officer role and responsibilities?

The role of customer service officer is to attract potential customers by answering product and service questions. Responsibilities include answering customer inquiries, direct customers to online resources, update customer records in the system, pitch ideas for improving customer care and develop a rapport with customers.

What are the Customer Service Executive responsibilities?

The role of customer service executive is to help customers with complaints, questions as well as provide information about product and service. Responsibilities include maintaining a professional attitude toward customers, responding promptly to customer inquiries, resolving customer complaints and ensure customer satisfaction by providing professional customer support.

What does a Customer Service Representative do?

The role of customer service representative is to act as a liaison, providing product/services information and resolve emerging problems. Responsibilities include managing calls, generate sales leads, assess customer needs to achieve satisfaction and building sustainable relationship with customer accounts through interactive communication.

What are the responsibilities of Customer Service Manager?

The role of customer service manager is to provide excellent customer service and to promote this idea throughout the organisation. Responsibilities include improving customer experience, take ownership of customer issues, develop service procedures, keep records of customer service, analyse statistics and compile accurate reports.

What are the roles and responsibilities of a Call Center Executive?

The role of call center executive is to be the liaison between the company and its current as well as potential customers. Responsibilities include managing large amount of calls, follow communication scripts, identify customer needs, seize opportunity to upsell products and build sustainable relationships with customers.

What are the Service Desk Analyst role and responsibilities?

The role of service desk analyst is to help users resolve issues with computer hardware or software. Responsibilities include assessing the troubleshooting problems, keeping the personnel information confidential and managing other resources if they are not capable of solving them.

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