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eLearning Support Specialist and LMS Administrator

Full-time
Keilor North, Victoria
Customer Service
11 months ago
Are You Ready for an Exciting New Tech Challenge? Look no further than Centorrino Technologies!At Centorrino Technologies, we're not just another tech..

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Customer Experience Coordinator

Full-time
Sydney
Customer Service
11 months ago
You'll be an integral member of our committed Customer Service team, serving as the frontline ambassadors of NPDL and consistently elevating the custo..

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Enrolled Nurse and Registered Nurse - Permanent - Full Time - Residential Aged Care - NCN

Full-time
Numurkah, Victoria
Health / Beauty / Fitness
11 months ago
Position: Enrolled and Registered Nurses - Residential Aged CareLocation: Numurkah, Cobram and NathaliaEFT/Hours: Various roles available..

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Customer Service Team Member

Full-time
Horsham, Victoria
Customer Service
11 months ago
At Bunnings, you’ll make a positive difference to our business and beyond.Bunnings is the leading retailer of home improvement and lifestyle product..

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Care Coordinator

Full-time
Thornlands, Queensland
Customer Service
11 months ago
We’re currently looking for a full time Care Coordinator to join our Home Care teams servicing our Queensland – Thornlands Region. The main aim ..

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APS3 Participant Support Officer - Warrnambool

Full-time
Warrnambool, Victoria
Customer Service
11 months ago
Chandler Macleod is an equal opportunity employer as part of our commitment to creating a diverse and inclusive workplace, Aboriginal and Torres Strai..

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Field Service Diesel Technician / Mechanic

Full-time
Horsham, Victoria
Customer Service
11 months ago
Field Service Diesel Technician / Mechanic Horsham, Vic We are seeking a trade qualified Field Service Diesel Technician to join our William Adams tea..

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Sales Support Merchandise Traineeship (Emerald) Job ID: 30887 Nutrien Ag Solutions

Full-time
Emerald, Queensland
Sales / Marketing
11 months ago
Nutrien Water is a National Leader in the field of water management in Australia and part of Nutrien Ag Solutions.  For over 35 years we have been pr..

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Night Guest Service Agent

Full-time
Caloundra
Customer Service
11 months ago
We currently have an exciting opportunity for an experienced professional to join Oaks Sunshine Coast Oasis Resort as Night Guest Service Agent in a P..

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Guest Service Agent

Full-time
Coolangatta
Customer Service
11 months ago
The Oaks Gold Coast Calypso Plaza Suites are looking for a Casual Guest Service Agent who is passionate about providing excellent customer service to ..

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Community Support Worker (Respite Cottage & Day Centre)

Full-time
Dubbo
Customer Service
11 months ago
Community Worker (Respite Cottage & Day Centre)Fixed work locationPermanent shifts availableNot for profit salary packaging (pay less tax)Are..

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Senior Customer Strategy Advisor

Full-time
Brisbane, Queensland
Customer Service
11 months ago
Senior Customer Strategy Advisor Req. Id:  6858 Date:  20 Dec 2023 Location:  Brisbane, QLD, AU, 4000 Company:  Queensland Rail Queensland Rail's ..

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Team Leader Customer Strategy

Full-time
Brisbane, Queensland
Customer Service
11 months ago
Team Leader Customer Strategy Req. Id:  6881 Date:  20 Dec 2023 Location:  Brisbane, QLD, AU, 4000 Company:  Queensland Rail Our purpose is to pro..

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Customer Service

Frequently Asked Questions about Customer Service

What is considered a customer service job?

As a customer service representative, that individual will stand as the liaison, offer product or services information and solve any issues that customers might face. Responsibilities include managing incoming calls, generate sales leads, assess customer needs, establish sustainable relationships and provide accurate information.


Some of the prominent customer service jobs include call centre representative, concierge, client relations, receptionist, help desk, desk support engineer, patient care, field service technician, customer service manager, bank teller member services, technical support and social media customer care.

What are the Customer Service Officer role and responsibilities?

The role of customer service officer is to attract potential customers by answering product and service questions. Responsibilities include answering customer inquiries, direct customers to online resources, update customer records in the system, pitch ideas for improving customer care and develop a rapport with customers.

What are the Customer Service Executive responsibilities?

The role of customer service executive is to help customers with complaints, questions as well as provide information about product and service. Responsibilities include maintaining a professional attitude toward customers, responding promptly to customer inquiries, resolving customer complaints and ensure customer satisfaction by providing professional customer support.

What does a Customer Service Representative do?

The role of customer service representative is to act as a liaison, providing product/services information and resolve emerging problems. Responsibilities include managing calls, generate sales leads, assess customer needs to achieve satisfaction and building sustainable relationship with customer accounts through interactive communication.

What are the responsibilities of Customer Service Manager?

The role of customer service manager is to provide excellent customer service and to promote this idea throughout the organisation. Responsibilities include improving customer experience, take ownership of customer issues, develop service procedures, keep records of customer service, analyse statistics and compile accurate reports.

What are the roles and responsibilities of a Call Center Executive?

The role of call center executive is to be the liaison between the company and its current as well as potential customers. Responsibilities include managing large amount of calls, follow communication scripts, identify customer needs, seize opportunity to upsell products and build sustainable relationships with customers.

What are the Service Desk Analyst role and responsibilities?

The role of service desk analyst is to help users resolve issues with computer hardware or software. Responsibilities include assessing the troubleshooting problems, keeping the personnel information confidential and managing other resources if they are not capable of solving them.

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