Full time hours Monday-Friday; Commencing in February
$ per hour
Continuous learning and development opportunities


JK Personnel is partnering with one of the worlds largest service companies, working alongside one of Australias biggest banks to meet the diverse needs of over one million customers throughout their financial journeys. 
With a strong commitment to ensuring customer satisfaction and case efficiency, they are looking at establishing a large and dynamic customer service team.
You will be provided with comprehensive training to see you succeed in the role over a 4 week period followed by ongoing support and mentoring from team leaders.
These roles are long-term opportunities that will allow you to show your customer service and technical skills. You will work with a large team, be supported by onsite leadership, enjoy employee engagement activities and the social side working in a team environment.
The Role


... Click here to view more detail / apply for Customer Service Associate

PERSOLKELLY are in partnership with our client based in Alexandria who are a innovative homewares wholesaler, specialising in all homeware and dcor.
Due to expansion, the team are now looking for an experienced Customer Service Manager to report directly to the Director and be a vital addition to their clients, customers, and project teams.
About the role
The Customer Service Manager role is primarily responsible for contributing to the continuous improvement of staff capability and improvement of the customer experience.
Key Responsibilities:

Provide coaching to team members to ensure the team provides a consistently high standard of customers and stakeholders.
Conduct regular side-by-side call & order management observation.
Subject matter expert, & compliance, to the business policies and procedures
Utilize knowledge to monitor, coach and continuously improve team performance.
Subject matter expert, and multi-skilled, across all B2B customer
... Click here to view more detail / apply for Customer Service Manager

At Bunnings, you?ll make a positive difference to our business and beyond.
Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online, Bunnings caters for consumer and commercial customers.
By joining our passionate and diverse team, you will have the opportunity to grow, develop, have fun and make a positive difference ? to our customers and the communities where we live and work.
About the role:   
Our team members are the face of Bunnings, always prepared to give it a red hot go. They provide a friendly and helpful service to everyone who walks through our doors, making sure every experience counts. Our customers are met with passionate team members ready to ... Click here to view more detail / apply for Customer Service Team Member

Position: Customer Service Manager


Location: Osborne Park, Western Australia
Employment Type: Full-Time
Salary Range: $80,000 - $90,000 annually + Super.

Company Overview:
Next Bike Australia PTY LTD is a leading provider in the cycling industry, offering innovative and tailored solutions to our global client base. With operations spanning across multiple countries, we pride ourselves on delivering exceptional service and fostering long-term relationships with our customers worldwide.
Position Overview:
We are seeking a highly experienced and internationally seasoned Customer Service Manager to join our dynamic team in Perth. The successful candidate will be responsible for overseeing and enhancing our customer service operations, with a specific focus on integrating international best practices. This position is crucial in supporting our expanding global clientele and ensuring seamless customer interactions across multiple time zones and regions.
Key Responsibilities:
• Lead and manage the customer service team to deliver high-quality support to both local and international clients.
• Develop and implement strategies to improve customer satisfaction and loyalty, ensuring adherence to global service standards.
• Coordinate and collaborate with teams across various countries to streamline processes and resolve cross-border client issues.
• Utilize international experience to tailor service approaches to diverse cultural and regional customer needs.
• Establish and monitor key performance indicators (KPIs) to ensure the team consistently meets service delivery targets.
• Oversee customer feedback mechanisms and ensure continuous improvement in service delivery.
• Train and mentor, the customer service team, incorporating global best practices and tools for customer relationship management.
• Manage escalated customer complaints and issues, ensuring swift and satisfactory resolution.
• Regularly liaise with stakeholders in other countries to ensure a cohesive global customer service strategy.
• Stay updated on industry trends and regulatory requirements, ensuring the company remains compliant with relevant standards.
Key Requirements:
• Minimum 2 years of international customer service management experience, with a proven track record of overseeing diverse teams and client bases.
• Experience working within global markets, preferably with exposure to US, UK, European, or other international customer service operations.
• Strong leadership skills with the ability to inspire, motivate, and manage a team across various levels.
• Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders from different cultural backgrounds.
• Proficiency in customer relationship management (CRM) software and global customer service systems.
• Demonstrated ability to handle high-pressure situations, particularly in resolving escalated customer complaints across different regions.
• Strong analytical and problem-solving skills, with a focus on continuous improvement of service delivery.
• Familiarity with Australian customer service standards and local market preferences is desirable but not essential.
•
Why Join Us?
• Be a part of an internationally focused company with a strong commitment to customer service excellence.
• Opportunity to bring your global expertise to a rapidly growing market in Australia.
• Work in a supportive and dynamic environment where innovation and improvement are encouraged.
• Competitive salary and benefits package, with opportunities for career progression.


Application Process:
Interested candidates are invited to submit a detailed resume and cover letter, highlighting their international experience and how it aligns with the position requirements. Please include specific examples of how you have successfully managed customer service operations across different countries.

At Bunnings, you?ll make a positive difference to our business and beyond.
Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online, Bunnings caters for consumer and commercial customers.
By joining our passionate and diverse team, you will have the opportunity to grow, develop, have fun and make a positive difference ? to our customers and the communities where we live and work.
About the role:   
Our team members are the face of Bunnings, always prepared to give it a red hot go. They provide a friendly and helpful service to everyone who walks through our doors, making sure every experience counts. Our customers are met with passionate team members ready to ... Click here to view more detail / apply for Customer Service Team Member

This is a great opportunity to join a highly reputable brand, No. 1 in their Industry Globally and a team that is highly regarded for its ability to deliver a high-end service. You will be positioned within one of the key teams servicing medical and pharmaceutical clients processing customer requests.
Representing the customer service team these roles are administrative, processing orders via an in-house logging tool, Oracle and MS Outlook and assisting within a call centre environment.
This is a high volume fast paced role that will require eye for detail and ownership of task.
About you
You will have;


similar experience with excellent data entry speed and accuracy
Previous use of Oracle, SAP or other ERP systems
Inbound customer service experience as you will be required to support your colleagues with overflow of calls relating to orders
Previous exposure to Orders, Returns, Consignment Notes
... Click here to view more detail / apply for Customer Service Representative

Our client are an international market leader, and now seeking to employ a suitably experienced Customer Service Representative in their Head Office.

General tasks will include;
• Communicate with key Accounts through various channels: phone, email, and Service platform.
• Provide information to Key Accounts about solutions.
• Ensures accurate and prompt order processing and complaint handling.
• Support internal customers: Finance, Account Managers and Technicians.
• Maintain records of client interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary between departments.

Other Responsibilities will include;
• Incoming calls and emails.
• Provide information to clients about solutions.
• Maintain records of client interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary between departments.
• Support internal customers: Finance, Account Managers and Technicians
• Raising services orders according to guidelines.
• Create order confirmations and follow the process until order is receive at the warehouse for dispatch.
• Check with logistics availability of products.
• Create Quotes as per Sales request
• Oversee request from creation of the account at CRM,  raise the service job and give feedback to the customer.
• Create proforma Tax -Invoice.

Qualifications
• Diploma, Degree or equivalent
• Minimum 4 years’ experience working within customer support team.
• Microsoft Office - Intermediate / Advanced

At Bunnings, you?ll make a positive difference to our business and beyond.
Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online, Bunnings caters for consumer and commercial customers.
By joining our passionate and diverse team, you will have the opportunity to grow, develop, have fun and make a positive difference ? to our customers and the communities where we live and work.
About the role:   
Our team members are the face of Bunnings, always prepared to give it a red hot go. They provide a friendly and helpful service to everyone who walks through our doors, making sure every experience counts. Our customers are met with passionate team members ready to ... Click here to view more detail / apply for Customer Service Team Member

Your new company Leading Fintec proud to be disruptors in the industry, based in the CBD looking for a customer service specialist to join the team! Your new role

Answering escalated customer queries, solve problems and close requests.
Follow up non-transacting customers, answer concerns and get customers transacting as soon as possible
Manage any settlement issues, follow up queries and resolve queries in an efficient and timely fashion
Manage all Change of Ownership requests.
Help customers understand the products/solutions available
Manage change of bank accounts, addresses, and other service requests and changes

What you'll need to succeed


Previous call centre experience (preferably within financial services)

Exceptional communication skills and an engaging phone manner

Be action-oriented, drive for results and success


Lead with authenticity, energy and show resilience



What you'll get in return


$65k plus superannuation


Located in the Sydney CBD


Comprehensive training and opportunities for professional growth


Supportive and collaborative team culture.

Vibrant, thriving culture with like-minded values and a passion to put customers first

What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to [email protected] If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Please click here to apply.

The Opportunity
 
Are you someone with a background in sales or customer service looking for an exciting new opportunity? We welcome candidates from diverse backgrounds who are passionate about delivering exceptional customer service.
 
Come and discover the opportunity to join our client?s business as a Customer Service Representative. They are an Australian leading manufacturer of steel building products delivering customer-inspired outcomes that support architects, engineers, builders, installers and property owners in creating their vision.
 
The clientele are a mix of homeowners and builders requiring a variety of superior products and solutions offered and you will play a pivotal role in ensuring that each customer receives nothing short of exceptional service.
 
A full training program will be provided to all new employees.
This is a Monday to Friday role, working a 38-hour week within the trading hours of 7.30am to 3.30pm.
 
What Will You Do? ... Click here to view more detail / apply for Customer Service Representative

Our client, a leader in the gambling industry, are seeking customer service representatives for hybrid roles for their collaborative CBD based office.  What's in it for you?
 

Ideal for someone looking to progress their career in customer service with experience from a call centre or office admin background.
Hybrid work arrangements scheduled around a rotating roster - across 7 days
Private Health Insurance included after 12 months.
Incredible mentorship and training provided to upskill and ensure you succeed to fast track your career.
Quick Interview process and immediate start.
Competitive annual salary based on experience of $65K Super Bonus

You will be;


Provide the highest level of support to our customers via email and chat on a range of issues
To maximise customer retention through quality customer service
Communicating and cooperating
... Click here to view more detail / apply for Customer Service Officer

EARN $30 - $40 Per Hour Super | Negotiable Based on Experience
Join A Respected & Reputable Family-Run Automotive Business In WA
4 Day-Work Week! | Lunch Provided Every Day | Additional Training


About The Company
With decades of experience under their belts, our client has earned a reputation for excellence in workmanship and professionalism. With a team of skilled technicians, they stay up-to-date with the latest repair techniques and utilises the latest technology to ensure their clients vehicle receives the highest quality care. Offering a comprehensive range of services, including Mechanical, Auto-Electrical, and 44-Specific Services, all delivered with the utmost care and attention to detail.
About The Opportunity
As the Customer Service Coordinator , your primary purpose is to deliver excellent customer service and be the first point of contact.
Some of your


... Click here to view more detail / apply for Customer Service Coordinator

MAYDAY Recruitment is seeking a  Customer Experience Team Leader  to manage and develop a team of customer service professionals in a leading healthcare organization in North Ryde.
In this role, you'll focus on driving operational success, ensuring high-quality customer interactions, and fostering a culture of continuous improvement. You will be a key leader, responsible for coaching and guiding your team to deliver exceptional service and meet performance targets.
What's in it for you?

Maternity leave cover until January , based full time in the office in North Ryde
$88,000 salary package
Opportunity to lead a dedicated and diverse team of contact centre operators.
Drive real impact in customer satisfaction and operational efficiency.
Continuous learning and professional growth opportunities.
Enjoy working in a supportive, innovation-driven work environment.
Main responsibilities include:

Lead, coach, and develop a team of customer experience specialists.
... Click here to view more detail / apply for Team Leader ? Customer Service

Customer Service Representative role involves managing key accounts, handling inquiries, processing orders, and resolving complaints efficiently. Responsibilities include coordinating with internal teams, maintaining client records, creating quotes and invoices, and overseeing service and product installations. Requires 2 years of experience, strong communication skills, and proficiency in Microsoft Office.
Client Details
The client is a globally recognised company specializing in premium home and professional appliances. Known for innovation and reliability, they deliver cutting-edge solutions across various sectors, ensuring customer satisfaction through exceptional service and support. They value efficiency, quality, and customer-centric approaches, employing skilled professionals to maintain high standards in both product and service delivery.
Description
We are seeking a proactive and detail-oriented Customer Service Representative to join a dynamic team within a global leader in premium appliances. The role involves ensuring efficient communication and support for key accounts while managing administration and order processing responsibilities. ... Click here to view more detail / apply for Customer Service Representitive

Posted Date:  18 Nov







Location:  Guildford PDC, WA, AU







WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to achieve amazing outcomes. Reporting to the CPU Sales & Distribution Manager , the Customer Service Representative is accountable for being the customer conduit in the final process of the parts supply chain. This role involves being the point of contact for all customer parts ordering and




... Click here to view more detail / apply for Customer Service Representative

01st November,

Join our newest property at UniLodge Kensington
Drive an outstanding resident experience and contribute to our great culture
Permanent Full Time, 38 hours across a Monday to Friday roster
At UniLodge you will have the opportunity to build a rewarding career, by growing your skills and capability with Australia and New Zealands leading provider in student accommodation. Our operation is on an exciting growth trajectory, with a portfolio of close to 140 properties and hotels. As we grow, were seeking people who will enrich our culture and bring their unique perspectives and experiences to help UniLodge Group become even better. Join us and embark on an exciting journey to be the operator of choice.
   
What role will you play
   
As the Customer Service Manager, you will be responsible for leading the front-line team in the efficient and effective
... Click here to view more detail / apply for Customer Service Manager ? UniLodge Kensington

Join Our Customer-Focused Team

We are looking for friendly and enthusiastic Customer Service Representatives to join our customer service team. As a Customer Service Representative, you will be responsible for providing excellent customer service and building strong relationships with our clients.

Key Responsibilities:

Handling customer inquiries and complaints via phone, email, and chat.
Providing information about our products and services.
Processing orders and refunds.
Resolving customer issues in a timely and professional manner.

Qualifications:

Excellent communication and interpersonal skills.
Strong problem-solving and conflict resolution skills.
Customer-focused and results-oriented.

Benefits:

Competitive salary and benefits package.
Opportunities for professional development and growth.
Supportive and inclusive work environment.

If you are a friendly and outgoing individual who enjoys helping others, we encourage you to apply. Please submit your resume and cover letter

MAYDAY Recruitment is excited to work with one of Australia's largest healthcare companies looking for 10  x  Customer Service/Call centre officers  for a permanent role in Murarrie, QLD
No previous experience required!
This role offers a great opportunity for candidates to kick start their career and gain invaluable experience within a corporate setting.
In this role, you will be taking a high volume of inbound calls and providing strong customer service to patients, doctors and other stakeholders. 
What?s in it for you:

Gain invaluable experience within a call centre environment.
Permanent role, with opportunity to grow and develop with the company
38 hours per week, permanent role, $ per hour.
Full time in the office in Murarrie, QLD
Work for a leading healthcare company with great company culture.
Onsite training provided to set you up for success.
Annual Salary: $51,700 plus
... Click here to view more detail / apply for Customer Service Officer ? Multiple Opportunities

$ per hour Super | 20hours per week, 8:45am-5:15pm Monday to Friday
NSW State Government | Eden and Bega Locations
ASAP Start | Estimated 12month assignment, potential to extend
About the Company
Our large NSW State Government client functions as a service provider to support sustainable government finances, major public works and maintenance programs, government procurement, information and technology, corporate shared services, consumer protection as well as land and property administration.
 
About the Role
They are currently seeking multiple Customer Service Representatives to join their team in Eden and Bega. This is an estimated 12month temporary assignment, with a potential to extend. You will be required to work 4hour shifts between Monday to Friday 8:45am-5:15pm.
 
Reporting to the Manager, you will be required to be the first point of contact for the digital experience in service centres for upcoming ... Click here to view more detail / apply for Customer Service Officer | NSW Government

At Winning Group, we pride ourselves on being more than just a run-of-the-mill retail company. We are an award winning experience company, driven by people, science, and our mandate to leave the world a better place. As a fourth-generation, family-owned Australian business, we?re set apart from our competitors by our innovative logistics, technology and luxury retail services. Our brand encompasses a diverse range of entities, all of which are committed to delivering excellence to our valued customers.
Are you a people person who loves problem-solving and thrives in a fast-paced environment? Do you have a knack for turning tricky situations into positive experiences?
If so, you might be just the person we?re looking for to join our Service Liaison team! We?re all about making sure our customers are happy long after they?ve made a purchase, and we want someone who?s excited to be the friendly, go-to problem-solver when ... Click here to view more detail / apply for Customer Service Team Member

Please note that rosters are predetermined. Before applying please ensure you are available to cover the following roster.
This is a part-time role where you will be working 17.5 hours per week with a roster as follows:

Monday: 11:30 AM - 4:00 PM
Tuesday: 11:30 AM - 4:00 PM
Wednesday: NA
Thursday: 11:30 AM - 4:00 PM
Friday: 11:00 AM - 4:00 PM

Do work that matters
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We?ve been serving our local communities for over 100 years, with market-leading products, services and technology.
What we do has real impact at all stages of people?s lives, from opening their first account, saving for a holiday, buying their first home, or planning for retirement. ... Click here to view more detail / apply for Customer Service Representative (Part-time)