Business Support Officer - Customer Service
About Us
Gunnedah Shire Council is an integral part of the Gunnedah community, a vibrant, warm and friendly town surrounded by the expansive Liverpool Plains and framed by the Kelvin Ranges. The Koala Capital of the world offers much more than just our famous furry friends! With a population of approximately 13,085 Gunnedah is a commodity hub and major destination on the intersection of the Kamilaroi Highway Touring Route and Oxley Highway. Here at Gunnedah Shire Council, we are committed to providing a friendly and helpful service to all stakeholders and a liveable and accessible community for all ages and demographics. Additionally, we are proud to promote economic and business development in the region.
It is important to note that we are not only invested in the people of Gunnedah, but also heavily invested in our employees and their future careers. 




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Service Supervisor II- Logging and Perf







Date:  Apr 18, 2024







Location:  Roma, QLD, AU, 4455











We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the worlds largest providers of products and services to the global energy industry.   We bring out the best in wells and people. Apply your knowledge of oil field service work and your sharp supervisory, training and administrative skills to




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The Role


The Role
 
Fisher & Paykel is an iconic New Zealand brand, a global company with a strong local heritage. Our origins inspire our culture of curiosity and passion to develop solutions designed around people - these are some of the core elements that make us unique.
 
We are driven by our values of being trusted, sustainably minded, innovative, generous, and curious.
 
As a team we take a collaborative approach and have a working environment where all ideas are heard, evaluated and tested against our leading goal - to be the world's most human-centred appliance brand.
 
Our Opportunity:
 
We recognise the unique skills of specialist Appliance Service Technician ? and we are looking for a high calibre technician to join our Sydney team.
 
If you are sustainably minded, we want you to use your knowledge to fix our appliances and/or air-conditioners quickly with ... Click here to view more detail / apply for Customer Experience Technician

About Us
Kelly Partners Group (ASX:KPG) is one of Australias most progressive and fast growing financial services groups across accounting, wealth, finance and investing. Established in 2006 and growing at over 30% per annum, we are a certified Great Place to Work 4 years running, listed as one of the Best Workplaces for Women in Australia in 2023, winner of the Australian Business Awards for Employer of Choice 2022 and a B Corp company who operate with one clear mission: 'to help our people, Private Business Owners and the communities we work in be better off. 

Why join us at Kelly Partners?
In addition to working in an organisation that is committed to offering the best services and opportunities to both our clients and our team, you will also have access to the following benefits:

Real and attainable career progression
In depth
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Senior Advisor Customer Insights Policy & Delivery Branch Fair Trading NSW, Department of Customer Service
This role is for a driven and passionate person wanting to work within a customer centric government organisation.
If you have an interest in customer research and analytics, particularly in uncovering community behaviour, uncovering insights and contributing to evidence-based decision-making, please come and join us to help us achieve our goal of assisting to improve people?s lives and help businesses in NSW.
Details are as follows:
Salary:  Clerk Grade 9/10 - The package includes base salary $ 120,859 - $ 133,183, plus employer's contribution to superannuation and annual leave loading Duration:  Full time Ongoing Location:  Hybrid opportunity, located in Sydney CBD and other locations as required (will generally be expected to attend the office once a week as a minimum, which is subject to change based on team needs ... Click here to view more detail / apply for Senior Advisor Customer Insights

Media Account Service Roles. Trading under Publicis Media Australia
Location: Sydney or Melbourne or Brisbane

Senior Account Executive (Also known as Senior Planning Executive, Senior Client Executive)
The purpose of the Senior Planning Executive role is to autonomously plan and implement client campaigns -they are ultimately responsible for the delivery of all client activity. They will help lead the delivery of communication plans and management of digital campaigns from buying and implementation through to reporting and the delivery of holistic campaign learnings. The Senior Planning Executive is to work in collaboration with the wider team to deliver integrated and creative plans that considers all vehicles (display, SEM, SEO, Social) and mainstream media at every possible opportunity. The Senior Planning Executive ensures attention to detail in all facets of their work and will take responsibility for any errors that occur. Experience required: Minimum 3-4 years’ experience understanding and working knowledge of Australian Media Landscape and digital marketing advertising. Preferably a University degree or higher education qualifications. Expert understanding and working knowledge of Australian medialandscape. Expert across the following Office platforms: Word, PowerPoint and Excel. Have an understanding and experience using the following tools: eTAM, BMD, Roy Morgan, EMMA, eRAM, Nielsen Digital / Answers, Sizmek and/or DCM, MOVE, AQX Fusion
Salary:$75 –90k package

Account Manager (Also known as Client Manager, Planning Manager, Associate Account Manager, Associate Client Manager, Associate Planning Manager)
The purpose of the Account Manager role is to create media strategy and implementation recommendations across all media for clients and oversee the delivery of all campaigns. This role requires skills in creativity, media planning, media marketplace, tools and market dynamics. The Account Manager is also responsible for directly managing any Co-ordinators and Planning Executives within the client team and supporting the senior client leads in managing the client relationship through regular communication, presentations, WIP’s, and financial process. Experience Required: 3-4 years’ industry experience. Expert across the following Office platforms: Word, PowerPoint and Excel. Possess sound financial management skills. Strong media understanding including an understanding and experience in using the full suite of media planning and measurement tools.
Salary: $80k-$100k package

Associate Account Director (Also known as Associate Client Director, Associate Planning Director, Senior Account Manager, Senior Planning Manager, Senior Client Manager)
This role is focused around communications planning, account service and leading a team of direct and indirect reports. For this role, we require someone who is comfortable in establishing and owning senior level client relationships and helping drive the client forward in regards to their media/marketing plans. This role also offers you the opportunity to test and learn new things allowing you to be at the forefront of new learning. The purpose of the Associate Account Director is to ensure that client service is of an exceptionally high standard. The Associate Account Director works closely with the Account Director and/or Business Director and/or Group Business Director to ensure that the product delivered to clients is best in class and in line with the agency’s values. Experience required: 4-5 years industry experience, people management skills, strong written and verbal communication skills , client Leadership ,excellent presentation skills, sound business acumen ,strong understanding of media channels, understanding of media systems.
Salary: $90k-$110k package

Account Director (Also known as Client Director, Planning Director)
The purpose of the Account Director is to lead the development of media strategy and communication plans across their client portfolio. They are ultimately responsible for their teams work & output. They must ensure attention to detail in all facets of their teams work and take responsibility for any errors that occur. It is expected that they will participate in, embrace and lead training forums for their team and where applicable the common good of the agency. The Account Director is also responsible for developing long-term, mutually beneficial relationships with all clients - they should look to own the Marketing Manager level client relationship, and in some instances at the Marketing Director level. Account Directors will be called on to assist or lead New Business opportunities
Salary: $100k - $130k package

Business Director (Also known as Client Partner)
This role is focused on driving client business relationship and deliver best in class business and communications solutions for clients. The Business Director role includes: ultimate responsibility in overseeing and managing accounts, manage client expectations, anticipate client needs, resolve issues, identify client business requirements and work with team and cross functional teams to deliver the right solutions. Proactively source and present media / group solutions to help grow your client’s business
Experience Required: 8-10 years industry experience at the minimum, people management skills, strong written and verbal communication skills , client leadership ,excellent presentation skills, sound business acumen, strong understanding of media channels understanding of media systems.
Salary – over threshold so no need to advertise

Group Business Director (Also known as Client Partner)
Purpose of the role is to inspire and manage the client team and specialists to deliver world class work, service and partnerships. Deliver services and products that drives marketing led growth for our clients. Develop trusted and positive senior client relationships e.g. CMO, Marketing Director and ensure the agency team is acting as a true marketing partner. Develop internal and external client action plans that: Drives you and your team to deliver against client needs in a style which makes your client consider you their most valued business partner. Identify opportunities to deliver marketing led growth via our diversified service. Custodian of the whole client contract, scope of work and have a plan in place to safeguard any upcoming renewals/negotiations (with General Manager/Managing Director). Experience Required: 12-15 years industry experience, people management skills, strong written and verbal communication skills , client leadership, excellent presentation skills, sound business acumen, strong understanding of media channels, understanding of media systems.

All of the above roles require a relevant tertiary qualification or a minimum of 5 years of relevant experience in lieu of qualification.

Requirements:

Australian Permanent Resident or Australian Citizen
Currently residing in Bunbury or the surrounding regions
Mechanical / Hydraulic fitter or equivalent tradesman Certificate
Minimum 2 years experience in a similar role
Competent level of industrial hydraulic knowledge
High focus on quality & attention to detail
Analytical/problem solving skills
Effective communication skills
Ability to travel to mulitple sites

What we offer:

Permanent position with paid overtime.
Tool of Trade vehicle & Fuel Card
Company laptop, and mobile phone.
Employee Assistance Program
Social Club, events and team building
Staff discounts on Bosch and affiliated-brand products
Strong company culture and values.

Agency Applications will not be accepted for this position.
Bosch Rexroth is a market leading manufacturer and supplier of hydraulic components, power units and systems, factory automation components and software that cater to the diverse and individual needs of multiple industrial sectors. A career at Bosch Rexroth is an opportunity to gain valuable experience within an exceptionally accomplished manufacturing company,  for individuals who are driven and passionate.
Bosch is a forward thinking organisation that believes firmly in Diversity, Equity and Inclusion. A global company with over 400 locations and 400,000 employees worldwide. We have been carbon neutral since 2020 and continue to ... Click here to view more detail / apply for Bunbury & Surrounds Field Service Technician

Assistant Store Manager rebel Sport is calling! We are a passionate team looking for a strong leader to work with the management team to continue to drive our success. Our Assistant Store Managers are known internally as Customer Service Managers. They are leaders in guiding team members to attain excellence in customer service and sales. They have impeccable attention to detail and are motivated to ensure operational and service standards are consistently achieved. About you You are an experienced retail people leader who is confident setting goals and targets with your team and managing their success on a regular basis You have a strong understanding of visual merchandising of fashion/apparel and can work with the team to ensure the store is always well presented, tidy and engaging for customers You model exceptional customer service and can coach a team to deliver the same You have the ability to resolve complaints and queries in a professional? Click here to view more detail / apply for Customer Service Manager rebel Warrnambool

The Customer Success Manager will be driving service excellence with strong technical background in customer onboarding and platform integration. Permanent Full Time Sydney CBD Office Location Flexible/Hybrid Working Arrangement Our client is a premier Cyber Security services company specialising in comprehensive tools, expertise, and support to enhance organisations? security posture and readiness against evolving cyber threats. We are seeking a dynamic and experienced Customer Success Manager (Technical Service Delivery Manager) to join the high performing team. You will be responsible for driving customer satisfaction and service excellence by overseeing service desk function, managing service delivery initiatives, facilitating customer onboarding processes, and enhancing the overall customer experience. Key Responsibilities: Lead the service desk and service management function, ensuring prompt and efficient resolution of customer inquiries and issues. Implement and enforce best practices for incident management, problem resolution, and escalation procedures. Take charge of service delivery efforts, collaborating closely with internal teams to meet client needs and? Click here to view more detail / apply for Customer Success Manager (Technical Service Delivery)

Job description On behalf of our Federal government client, we are looking for CIAM Associate Engineer for APS6 and EL1 level at Sydney Surry Hills Locaiton. This position is responsible for leading the design, implementation, and optimization of a major customer identity and access management (CIAM) project within an Azure and AWS Cloud environment. Working closely with stakeholders, the Senior Customer IAM Engineer ensures that the CIAM solution aligns with security standards, compliance regulations Key Skills for APs6 and EL1 Level: Experience in designing, implementing, and maintaining customer identity and access management (CIAM) solutions. Strong communication and stakeholder management skills. Experience in designing or implementing in a Cloud environment such as Azure or AWS. Ability to work collaboratively in a team environment and independently manage workload and priorities. Experience with CIAM products such as Auth0, Okta, ForgeRock, Ping, Akamai, or equivalent. Ability to lead and mentor junior staff, fostering a collaborative and innovative team environment. Familiarity…

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Customer Service Specialist Working for a recognised pharmaceutical company 3- month assignment with possibility of extension North Sydney CBD location $35-$40ph super remuneration PERSOLKELLY is the professional recruitment division representing clients and candidates in STEM, IT, Government, Executive and Professional Services - which includes all business support functions. As one of the largest recruitment organisations in Australia, we partner with most of the top ASX companies who actively seek us out for our size and stability, market knowledge and the confidence that their recruitment needs will be professionally served today and well into the future. ABOUT THE ROLE Our client is a leading dermatology company with a global reach. Due to significant growth in Australia, they require a customer service specialist to join their customer engagement team. You will be mainly responsible for liaising with a wide array of wholesalers and distributors. You will also be expected to build relationships with different clients. This role…

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Posted: 09/04/2024 Closing Date: 09/05/2024 Job Type: Permanent - Full Time Location: Sydney Job Category: Trades & Services Established in 1997, today VAE Group is one of Australasia largest commercial HVAC solutions companies with over 390 employees and have 11 office locations in Australia, New Zealand and Papua New Guinea. Our growth and success is built on providing Smarter HVAC Solutions with a promise of ‘Built in Certainty’ every time. We pride ourselves in trust, integrity and our relentless focus on safety and building a strong people-focused culture. Job Description What we offer: Company vehicle Laptop Electronic tablet Mobile Phone Uniforms  Flexible Working Environment Great team culture – family friendly Strong Safety Focus Financial Wellness Programs Company funded health insurance Employee Assistance Program – immediate family included The Role Reporting to the Service Manager and based in Sydney, the Mechanical Service Technician will be responsible for performing hands on complex maintenance to all HVAC systems and working…

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Shaping the future of real estate for a better worldAt JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.What this opportunity involves:We are currently seeking a Service Centre Operator to join our dynamic, client-facing team. As a Service Centre Operator, you will play a crucial role in responding to facilities management requests and property service queries. You’ll be responsible for managing requests from initiation to completion, ensuring prompt resolution and providing ongoing operational support to property…

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About the Role: The Identity Integration Engineer, focused on Customer Identity, holds a vital technical position within the Identity and Access Management (IAM) function. This role is responsible for designing, implementing, and optimizing identity integration solutions to ensure seamless and secure access for external users within an Azure and AWS Cloud environment. The Senior Identity Integration Engineer collaborates closely with stakeholders to understand integration requirements, architect robust solutions, and provide technical leadership in integrating customer identity systems and platforms with other systems and applications. Responsibilities: Lead the design, implementation, and optimization of identity integration solutions for customer identity systems and platforms. Collaborate with stakeholders to gather integration requirements and translate them into effective technical solutions. Architect and configure identity integration components, ensuring alignment with security standards and compliance regulations. Optimize integration solutions for scalability, performance, and reliability, leveraging industry best practices and emerging technologies. Troubleshoot complex identity integration issues and provide timely resolution within agreed…

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About the Role: The Tech Lead - CIAM plays a pivotal role within the Identity and Access Management (IAM) function. This position is responsible for leading the technical aspects of customer identity and access management (CIAM) solutions within an Azure and AWS Cloud environment. The Tech Lead provides guidance, technical expertise, and assistance in project planning, ensuring the successful implementation and operation of CIAM initiatives. Additionally, they serve as the go-to person for difficult technical issues, design solutions for advanced problems, and assist the Assistant Director in breaking down big pieces of work into smaller tasks. Responsibilities: Lead the technical design and implementation of CIAM solutions, ensuring alignment with organizational goals and industry best practices. Provide guidance and technical expertise to the CIAM team, assisting in project planning and execution. Troubleshoot complex technical issues, serving as the primary escalation point for difficult problems. Design solutions for advanced CIAM challenges, leveraging emerging technologies and innovative approaches.…

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About Us Drummond & Etheridge is a leading supplier of John Deere equipment throughout the South Island. Through our extensive network of 13 branches, we supply a range of quality brands to the agricultural, construction, forestry, commercial, lifestyle and adventure/recreation sectors. Built on a reputation of talking straight with customers and providing quality service long after the initial sale, we’re passionate about our people, our customers, and our industry. We’re looking for a highly experienced Construction and Forestry John Deere Technician to join our team in our Invercargill branch. You’ll be involved in servicing a range of construction and forestry machinery whilst providing exceptional customer service to our clients in the region. About You You’re an enthusiastic Tech with strong experience in diagnostics, troubleshooting, repair, installation, and maintenance of John Deere equipment and systems in Construction and Forestry. Ideally you’ll have: Experience in service work on heavy equipment machinery. A strong background in the Construction…

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Field Service Plant Mechanics, Heavy Diesel Mechanics & Agricultural Mechanics Posted Date:  14 Apr 2024 Location:  Dubbo, NSW, AU, 2830 At WesTrac, we’re made for more of what matters most. More family time, with paid parental leave, flexible working arrangements and purchased leave programs to give you the work life balance you’ve always wanted. More development opportunities, with WesTrac's own in house RTO - 50737, access to your own guided learning platform and a range of pathways to help you steer your career in the direction of your dreams. More diversity, with over 4,000 team members with a tonne of differences, united by our passion for building a better tomorrow. As an industry leader and employer of choice, we’re Made for More. About the role Our Dubbo branch is seeking to grow its team of qualified and experienced Plant Mechanics, Heavy Diesel Mechanics & Agricultural Mechanics. Whether you are looking for a new challenge or wanting…

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Plant Mechanic - Field Service Posted Date:  12 Apr 2024 Location:  Moree, NSW, AU, 2400  At WesTrac, we’re made for more of what matters most. More family time, with paid parental leave, flexible working arrangements and purchased leave programs to give you the work life balance you’ve always wanted. More development opportunities, with WesTrac's own in house RTO - 50737, access to your own guided learning platform and a range of pathways to help you steer your career in the direction of your dreams. More diversity, with over 4,000 team members with a tonne of differences, united by our passion for building a better tomorrow. As an industry leader and employer of choice, we’re Made for More. About the role Are you an experienced Plant Mechanic, Heavy Diesel Mechanic or Agricultural Mechanic and seeking a new challenge or wanting to relocate?  WesTrac Moree are looking for a Mechanic to join our team! You will bring…

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About this role Customer Service Officer – Yarraville CSR is a leading Australian Manufacturing business with a rich history and an exciting future. We are recognised for our innovative approach to developing sustainable and high performing building products and systems for the residential and commercial segments across Australia and New Zealand. Part of the CSR family, our Interior Systems Business Unit comprises ofGyprock, Martini, Himmel & Potter. We manufacture and market a full range of products for residential and commercial applications and are the industry leader when providing full suite of interior lining solutions across the building industry. THE ROLE CSR have an exciting opportunity for a Customer Service Representative to join our team in in our Yarraville - VIC office! You will play an essential role in representing our business! Customers are the key to our continued success and this role will assist our team in providing an excellent customer experience every time! If…

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Service Supervisor II - Coiled Tubing Date:  Apr 12, 2024 Location:  Roma, QLD, AU, 4455 We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the global energy industry. Under general supervision, promotes excellent customer relations at the worksite. Plans and performs necessary calculations for the total job at the well site as needed. Coordinates and directs the activities of subordinate supervisors, service operators and operator assistants during the equipment rig up and rig down on a location and the preparation of equipment for performing a job. Provides planning necessary for the job including instructions to the crew and dispute resolutions to approved levels. Ensures customer satisfaction…

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Permanent position Local or DIDO role $170k Salary ABOUT OUR CLIENT: Our client, a leading provider in heavy equipment solutions, is seeking a skilled and dedicated individual to join their team as a Field Service Technician. As a member of their team, you will play a crucial role in maintaining and repairing Customer Equipment, contributing to the success of the Mudgee Field Service Department. WHAT YOU WILL BE DOING: In this role, you will be responsible for providing expert maintenance and repair services for Customer Equipment. Working a rotating roster of days and night which consist of 4/4 â 5/5 Your duties will include: conducting skilled machine diagnostics, performing repairs on heavy machinery collaborate with team members to coordinate major site-based maintenance projects Produce detailed technical reports, completing timesheets, and managing job and work site paperwork WHAT YOU WILL NEED: Full qualification as a heavy-duty diesel Technician Proficiency in machine diagnostics and repairs Competency in…

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Customer Service Agent Division: Boral Constr Mat Limited Department: Overhead Nsw Act Work type: Permanent - full time Location: Sydney With great customer support, customers will want to work for us!  If you have a passion for providing key customer service without the requirement of making cold or sales-based calls then this role is for YOU!  Your next opportunity  Boral Construction Materials is seeking of proactive individuals with a 'can do' attitude to enlist in our Customer Service Agent Talent Pool for our North Ryde?Contact Centre team.? If you pride yourself on being a reliable, driven and self-motivated individual then we want YOU to join our Customer Service Talent Pool based in our North Ryde Office on a Permanent Full Time basis! As a Customer Solution Agent you will provide support for our customers in relation to orders and general inquiries. In this opportunity, you will work off a monthly roster with shifts ranging between our…

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Customer Service Manager Located in Chullora Full-time permanent opportunity Lead the frontline team in one of Australia Largest Foodservice distributors. There are regular customer service roles, and there are customer service roles with a team like us where the size of the organisation, the number of industries we support, and the number of challenges we overcome every day means a role with PFD is anything but regular. Our team are given the tools, insight, and autonomy to do their jobs and help our customers build successful businesses. We tailor our approach to meet the local market needs and our flexibility and focus on customer success means every day presents something a little different and chance to develop a new perspective or skill in one of the most recognised brands in the country. Opportunities with us are for the taking! The Role The purpose of this role is to manage the day to day activities of…

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Customer Account Advisor - Ongoing Opportunity  Flexible location – role can be based in Sydney / Bathurst / Gosford Hybrid working options available and all flexible working arrangements considered including part-time, part-year and job-share Clerk Grade 7/8: base salary starting at $106,025 - $117,363 plus superannuation and leave loading An exciting ongoing opportunity has arisen for a Customer Account Advisor to join the NSW Telco Authority, a rapidly growing part of Digital.NSW within the Department of Customer Service.  The successful candidate will be an experienced individual and play a key role in Represent NSWTA with established and emerging customers and agencies at various forums and meetings  Build strong partnerships with stakeholders and customers. Apply Problem Solving and Case Management skills to effectively manage customer requests. Commit to customer service by working with the customer to proactively identify opportunities and solutions. Work both collaboratively as part of a small team, and autonomously to achieve team objectives.…

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Group Fraud Management Services consists of seven group level functions: Bankwest Financial Crime Services, Card Fraud, Digital Fraud, Branch Fraud, Originations & Scams, Fraud Capability Intel & Advisory, Analytics and Business Performance & Strategy.Do work that mattersYou will deliver excellence in customer service and also innovation in dealing with customer’s situations:Handle inbound and outbound calls relating to potential Scam or Fraud activityCreating peace of mind for our customers by providing exceptional service when handling inbound fraud/scam call enquiriesWorking in a high paced environment with a passion to inspire confidence in our customers, specifically when being faced with a fraud or scam situationPerform the detection analyst over scam/fraud related events and ensure sound decisions are made whilst following the standard operating procedure.Identify digital fraud trends and report on these accordinglyManage a high volume of customer calls and scam alertsPrompt escalation of issues/risks out of delegation and/or as requiredMaintain an up-to-date focus on financial crime, security related…

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