Search result for all job vacancies on Jobstore

THE ICONIC

Senior Customer Insights Analyst

Full-time

Sydney, New South Wales

Customer Service

8 months ago

We’re scaling up our Customer Insights and Marketing Analytics team at THE ICONIC and we’re on the hunt for savvy insights professionals to come a..

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Ahmad Abdullah Saquib

Field Service Engineer

Full-time

Tamworth, New South Wales

Customer Service

8 months ago

Scope to travel Europe to be hands-on trained and work on ongoing projects Up to $3000 of relocation cost. Location based at Tamworth at clie..

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REDMACH PTY LTD

HEAVY DIESEL MECHANICS/SERVICE MANAGER

Full-time

Three Springs, Western Australia

Others

8 months ago

Agricultural Heavy Diesel Mechanics/Service Manager HIGH HP AG MACHINERY Salary: AUD $150,000 plus per yearMachinery Dealership located in the Mi..

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Teamm8 Pty Ltd

Customer Service Manager

Full-time

Surry Hills, New South Wales

Customer Service

8 months ago

We require a Customer Service Manager to implement customer care strategies and oversee all related enquiries ,currently managing 2-3 staff, potential..

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VeiraMal Consulting

Customer Service Manager

Full-time

Footscray, Victoria

Customer Service

8 months ago

About the job: VeiraMal Consulting is currently looking for an enthusiastic individual, who has strong communication skills and working well in a tea..

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AUSTRALIA PEO PTY LIMITED

Customer Support Engineer

Full-time

Sydney, New South Wales

Customer Service

8 months ago

SCOPE: • The Customer Support Engineer position directly reports to the VTA’s Project Manager and supports ADB products in customer locations for ..

SCOPE: • The Customer Support Engineer position directly reports to the VTA’s Project Manager and supports ADB products in customer locations for product support, field testing and/or commercial deployments. RESPONSIBILITIES: • Provide technical support for ADB customers working with complex RF and IP networks and systems. Tasks include: o Answering technical questions either on the phone, e-mail, and on-site o Establishing and apply procedures to restore the operation of deployed ADB products o Using advanced troubleshooting methodologies and techniques, determining the nature of customer issues (root cause) resulting from the interaction of ADB products with other system components within complex RF and IP networks o Perform maintenance of Headend, Datacenter and Customer Premise Equipment products o Act as customer point of contact when an internally coordinated effort is required to resolve customer issues o Advocating internally within ADB engineering for changes to improve customer experience when best practices can be identified while working with ADB customers and other ADB engineers • Setup, conduct and record lab tests for RF and IP products within the ADB product portfolio • Independently diagnose and resolve product issues, as well as work with ADB engineering development teams, customers, and other field engineers to create optimal solutions • Using advanced troubleshooting methodologies and techniques to conduct log file analysis, database research, and use other mechanisms to diagnose and resolve issues • Effectively communicate technical issues to internal and external partners, must be able to communicate both verbally and in writing including writing professional procedural documentation and technical descriptions as necessary • Occasionally deliver presentations to internal and external audiences on issue resolution, risk analysis, technical proposals, etc. • Perform other duties as assigned by the Engineering Operations Manager
REQUIREMENTS: • Must possess a valid Driver’s license • Must possess a valid Passport • Travel: 5 years) in the Cable IT field.
PREFERRED EXPERIENCE: • Must have a proven track record of successful troubleshooting, issue resolution and root cause analysis within complex IT and RF environments, with particular focus on hardware appliances in IPTV and SAT TV industry technologies • Understanding of STB operational behavior: Tuning, Conditional Access, return-path communication • Knowledge and experience in Set-top box architecture, SAT & IP network topologies, common system components, content delivery mechanisms • Ability to research, absorb, and apply industry standards that frame the operations of ADB STB products such as, Satellite and IP video delivery, overall knowledge about digital media transport and compression formats • Knowledge of Linux systems administration and command line interface use. Including some knowledge of shell scripting. • Experience with virtual machine and High Availability (HA) environments. • Competent knowledge of SQL.

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AUSTRALIA PEO PTY LIMITED

Customer Support Engineer

Full-time

Sydney, New South Wales

Customer Service

8 months ago

SCOPE: • The Customer Support Engineer position directly reports to the VTA’s Project Manager and supports ADB products in customer locations for ..

SCOPE: • The Customer Support Engineer position directly reports to the VTA’s Project Manager and supports ADB products in customer locations for product support, field testing and/or commercial deployments. RESPONSIBILITIES: • Provide technical support for ADB customers working with complex RF and IP networks and systems. Tasks include: o Answering technical questions either on the phone, e-mail, and on-site o Establishing and apply procedures to restore the operation of deployed ADB products o Using advanced troubleshooting methodologies and techniques, determining the nature of customer issues (root cause) resulting from the interaction of ADB products with other system components within complex RF and IP networks o Perform maintenance of Headend, Datacenter and Customer Premise Equipment products o Act as customer point of contact when an internally coordinated effort is required to resolve customer issues o Advocating internally within ADB engineering for changes to improve customer experience when best practices can be identified while working with ADB customers and other ADB engineers • Setup, conduct and record lab tests for RF and IP products within the ADB product portfolio • Independently diagnose and resolve product issues, as well as work with ADB engineering development teams, customers, and other field engineers to create optimal solutions • Using advanced troubleshooting methodologies and techniques to conduct log file analysis, database research, and use other mechanisms to diagnose and resolve issues • Effectively communicate technical issues to internal and external partners, must be able to communicate both verbally and in writing including writing professional procedural documentation and technical descriptions as necessary • Occasionally deliver presentations to internal and external audiences on issue resolution, risk analysis, technical proposals, etc. • Perform other duties as assigned by the Engineering Operations Manager REQUIREMENTS: • Must possess a valid Driver’s license • Must possess a valid Passport • Travel: 5 years) in the Cable IT field. PREFERRED EXPERIENCE: • Must have a proven track record of successful troubleshooting, issue resolution and root cause analysis within complex IT and RF environments, with particular focus on hardware appliances in IPTV and SAT TV industry technologies • Understanding of STB operational behavior: Tuning, Conditional Access, return-path communication • Knowledge and experience in Set-top box architecture, SAT & IP network topologies, common system components, content delivery mechanisms • Ability to research, absorb, and apply industry standards that frame the operations of ADB STB products such as, Satellite and IP video delivery, overall knowledge about digital media transport and compression formats • Knowledge of Linux systems administration and command line interface use. Including some knowledge of shell scripting. • Experience with virtual machine and High Availability (HA) environments. • Competent knowledge of SQL.

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TWM Imports Pty Ltd atft TWMI Unit Trust

Customer Service Spare Parts General Admin

Full-time

Tottenham, Victoria

Customer Service

8 months ago

Customer Service Spare Parts General Admin• Exciting Varied Position• Full or Part Time • Negotiable Wage • Full Training ProvidedJob Desc..

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TWM Imports Pty Ltd atft TWMI Unit Trust

Spare Parts Customer Service General Admin

Full-time

Tottenham, Victoria

Customer Service

8 months ago

TWM Imports a well-established importer of Automotive, Industrial and Agricultural Equipment is currently looking for a responsible and reliable Spa..

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Quality Transport Refrigeration Services

REFRIGERATION SERVICE TECHNICIAN

Full-time

Derrimut, Victoria

Others

8 months ago

Are you experienced in the servicing and repairs of Mitsubishi or other major brands of Transport Refrigeration Units?Do you want to learn more?Do you..

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Worldline Services Australia

Multichannel Service Support Specialist (case management)

Full-time

Sydney, New South Wales

Customer Service

8 months ago

The OpportunityWorldline, Europe’s leading payments company, has recently brought its market-leading platform to the Australian market. This expansi..

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TWM (AUST) PTY LTD

Trades Assistant - Field Service Machinery Operator

Full-time

Dalby, Queensland

Customer Service

9 months ago

Role: Trades Assistant Field Machinery Operator Classification: Manufacturing and Associated Industries and Occupations Award 2020 [MA000010] C10 V5Ra..

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Atlam Group

Customer Service Officer

Full-time

Bathurst, New South Wales

Customer Service

9 months ago

About the role ARC a reputable steel fabrication company, is currently seeking a Customer Service Officer to join our tight-knit team at our Bathurst ..

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Atlam Group

Field Service Technician

Full-time

Bunbury, Western Australia

Customer Service

9 months ago

Posted: 19/01/2024 Closing Date: 19/02/2024 Job Type: Permanent - Full Time Location: Bunbury WA Job Category: Trades & Services Onsite Rental Group i..

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Atlam Group

Customer Service Officer

Full-time

Sydney, New South Wales

Customer Service

9 months ago

Call Centre Officers Join a nationally recognised event's organiser and marketing company. 1-month project with flexible 25 hours/week (12/2 start dat..

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Bernardigroup pty ltd

CUSTOMER SERVICE MANAGER – Central West

Full-time

Forbes, New South Wales

Others

9 months ago

• Excellent career opportunity• Progressive family owned company• Attractive salary + excellent incentivesWe are a dynamic family owned company ..

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Atlam Group

Diesel Technician - Field Service

Full-time

Sydney, New South Wales

Maintenance / Repair

9 months ago

Job Description Your New Opportunity: As one of our Field Heavy Vehicle Diesel Mechanics, your work is critical to keep our customers going and on the..

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Atlam Group

Service Liaison

Full-time

Waterloo, New South Wales

Customer Service

9 months ago

Excellent verbal and written communication skills.Ability to work efficiently under pressure and adapt to changing priorities. Ability to build rappo..

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TSA Group

Customer Service Representative

Full-time

West Perth

Customer Service

9 months ago

What it means to be a part of our team: Fully paid comprehensive training: We will take you through our 5 week training period, where w..

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Greencross Pet Wellness Company

Casual Customer Care Representative - ARH Gosford

Full-time

West Gosford

Customer Service

9 months ago

We are on the hunt for an experienced Customer Care representative to join our well-run Customer Care Team on a casual basis at ARH Gosford on Sydney�..

We are on the hunt for an experienced Customer Care representative to join our well-run Customer Care Team on a casual basis at ARH Gosford on Sydney’s gorgeous Central Coast

Work with a large team of passionate and committed Specialists, Vets and Nurses to serve the increasing needs of the large pet-owning community of the Central Coast

Gosford boasts a relaxed lifestyle that comes with 40+ sandy beaches, State Forests, and national Parks. A mild climate offers comfortable surrounds all year round. If you are looking for a more relaxed lifestyle or a sea change, consider Gosford as your next home.

About Us

ARH Gosford is a purpose-built, 24 hour, Emergency Animal Hospital with over 30 clinical and support staff, all focused on providing high class patient and client care in a supportive, team environment.

A vacancy has arisen for an experienced Customer Care representative who has a passion for teamwork and a real interest in assisting people through very emotional and challenging circumstances.

This role is perfect for someone who thrives in a fast-paced, exciting environment with a strong team focus and attention to detail.

About Your New Role

Our Client Services Department requires a customer care representative to help co-ordinate daily operations and help facilitate the high emergency standards we are passionate about.

We are looking to appoint a talented individual who values team cohesion, innovation, maximizing nurse skillsets and the never-ending quest to improve!

This is a casual position, to help with annual leave, sick leave and other roster vacancies.

About You

As a successful candidate, you will possess the following skills and attributes:

Previous experience in the Veterinary or health industry preferred
2+ years' experience within a client services position within a fast-paced environment,
Have a strong work ethic and enjoy working as part of a team.
Commitment to gold standard patient care and a “fear-free” approach to patient handling.
The confidence and initiative to work autonomously yet lean on your team as needed.
Ability to multi-task and navigate within a busy, multi-departmental workplace
A passion for excellent customer service and exceptional communication and interpersonal skills,
Exemplary organizational skills and a high attention to detail.

Does this sound like you? Apply now via the link!

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Otis Elevator Company

Service Coordinator

Full-time

LOC7059: 610 Murray Stree

Customer Service

9 months ago

Date Posted:2024-01-31Country: AustraliaLocation: LOC7059: 610 Murray Street, West Perth WA 6005Come and join OTIS today and be part of the Forbes 202..

Date Posted:

2024-01-31

Country:

Australia

Location:

LOC7059: 610 Murray Street, West Perth WA 6005

Come and join OTIS today and be part of the Forbes 2022 World's Best Employers! At Otis, it’s our people that make us different. Join the Otis family where collaboration, innovation and empowerment help each individual and the company reach new heights.

We are looking for a Service Coordinator to support OTIS Technical teams across Western Australia.

About you

We are looking for a customer-focused candidate who will positively represent Otis for existing and prospective customers.

You will be results-focused and continually seek to improve the provision of products/services to customers. Your role includes the ability to positively influence the customer's perception of Otis, primarily through strong customer service focus and delivery of premium service to enhance our position as a market leader.

This role reports to the Service Manager.

Key Responsibilities

Process Technician Field Incentive payments.
Raise Purchase Orders (POs).
Opening and closing of quoted "T" work, preparation of T Booking packages, and closing documentation for Finance for North Queensland.
Maintain and coordinate service tracking schedules, induction and license registers.
Assist Service Account Reps and Supervisors with reporting, quoting, ordering, customer liaison, and other administrative work.
Data entry of timesheets into the OSCA System.
Customer reporting for local & national customers (portal management).
Coordinate and drive monthly forecasting with Project and Service managers.

What you will need to be successful

Previous experience in Customer Service or Administration.
Good knowledge of Microsoft Office suite and have strong computer/IT skills.
Excellent customer service and organizational skills.
The ability to meet set deadlines and prioritize activities where required.
Excellent verbal & written communication skills.
Focused and works well in a team.

Do you know someone at OTIS?

If yes, then let's get them to submit your interest as a Referral. Tell them about this role!

Key Benefits

Robust compensation and benefits packages
Be part of the Forbes 2022 World's Best Employers.
Meaningful career opportunities for people to grow through excellent Learning programs.

Apply today to join us and build what’s next!

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. 

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

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AtlamGroup

Stores Person / Customer Service - Industrial Products (Dubbo)

Full-time

Dubbo, New South Wales

Administrative / Clerical

10 months ago

Posted: 08/01/2024 Closing Date: 08/02/2024 Job Type: Permanent - Full Time Location: NSW Job Category: Logistics, Supply & Transport,Manufacturing & ..

Posted: 08/01/2024 Closing Date: 08/02/2024 Job Type: Permanent - Full Time Location: NSW Job Category: Logistics, Supply & Transport,Manufacturing & Industrial,Sales Applied Industrial Technologies is a global industrial distribution company. We partner with over 4,000 world-class manufacturers and we are an industry-leading, value-added distributor of a variety of innovative and reliable industrial products. On a local level, with 33 locations throughout Australia and New Zealand, we specialise in a wide variety of industrial products including Power Transmissions and Bearings. We are currently experiencing an exciting growth stage and we continue to be committed to our objective to be an efficient and effective supply chain manager of products and services. Job Description Our Dubbo Branch has an exciting opportunity for a highly motivated person to join the team. To hit the ground running you'll bring with you a commitment to customer service and willingness to learn, we can teach you the rest. With no two days being the same (there's always new products and tasks to learn), you will have the full support of the Branch team. Here's a bit about the role: General warehousing duties including: receipting incoming stock and storing in allocated areas ensuring all picking/packing operations are completed accurately proactively eliminate stock losses take responsibility for the overall cleanliness and appearance of the warehouse adhere to relevant OH&S directives With the above being your primary responsibility, you'll also have the opportunity to develop your skills and provide assistance to our internal sales/customer service team including: assisting with customer inquiries, both counter and phone assisting to provide accurate and prompt pricing of the Applied range establishing and maintaining strong customer rapport general branch housekeeping Desired Skills and Experience Here's a bit about you: You're naturally a team player who is driven by a desire to exceed expectations. You'll also possess the following: experience in small warehouse role (preferable but not essential) strong mechanical aptitude strong prioritisation and multitasking skills good communication skills, both written and verbal strong interpersonal skills with the ability to establish rapport and build strong internal and external relationships computer literacy valid drivers license preferred but not essential Here's what we can offer you in return: the opportunity to really become part of a team genuine learning and career development opportunities Salary Continuance, Death & TPD Insurance For more information about us, or to view our extensive product offering visit our Websites Australia: https://appliedau.com.au/ New Zealand: https://www.appliednz.co.nz/

Click here to view more detail / apply for Stores Person / Customer Service - Industrial Products (Dubbo)

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Emma Smith

Travel Insurance - Customer Service

Full-time

Sydney, New South Wales

Finance / Banking / Insurance

10 months ago

Use your insurance experience to join one of the world's largest insurers in their Sydney CBD offices! Your New Company : This is a huge global i..

Use your insurance experience to join one of the world's largest insurers in their Sydney CBD offices! Your New Company : This is a huge global insurer that offers hundreds of products and operate in countries around the world. In their Sydney Head Office, you will be joining a small, close-knit office which focusses predominantly on travel insurance. Looking to create a brand-new team for this area, it is a fantastic opportunity to get back into or start a career in insurance. Your New Role: Here you will be the first point of contact for all enquiries from customers and agents, clients and other key stakeholders. Key responsibilities include:

Assisting with travel insurance enquiries and delivering fantastic customer service
Up-selling and cross-selling products/services by means of creating a great customer service experience
Handling high-volumes of calls in a fast-paced environment
Sharing knowledge and expertise on products and services
Meeting compliance and exceeding targets and KPIs.

What You'll Need to Succeed:

Ideally, you would come from a travel or health insurance background
Other financial services, travel or contact centre backgrounds will also be considered
You will have demonstrated experience working in a structured and fast-paced contact -centre or phone-based environment
You will have great phone-manner and written and verbal communication, with the ability to deal with complex enquiries and the desire to go above and beyond for the customer
PR or Citizenship as this is a permanent full-time position

What You'll Get in Return:

Full-time permanent paying $65k + super, earn up to $80k with all associated penalties for evenings and weekends (should you opt in for those shifts)
CBD location with flexible working options - fantastic management and team culture, where everyone goes out of their way to help one another
Lots of additional perks, including fantastic discounts off insurance and other products
Great opportunity to learn and grow in a huge billion-dollar insurance company

What You Need to do Now: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Please click here to apply.

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AtlamGroup

Customer Service Assistant

Full-time

Bunbury, Western Australia

Customer Service

10 months ago

RecruitWest is looking for someone with a mechanical background who has general boating knowledge to join our client's dealership in the beautiful c..

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SODEXO AUSTRALIA PTY LIMITED

Service Attendant - Western Downs - DIDO

Full-time

Chinchilla, Queensland

Customer Service

10 months ago

We are seeking customer service oriented people with industrial/hotel cleaning or hospitality experience; equally happy to consider a transferrable sk..

Quick Apply

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