Job description Job description
   
Tenacity CX are Australia's leading supplier of recruitment solutions to the Customer Experience and Contact Centre Industry. We are proud partners of a Global Financial Administration company, who are looking for multiple customer service superstars to join their team based in a contact centre environment.  

Role duties Include:



Handling calls from customers and assisting with financial services enquiries
Identifying customer needs and providing tailored solutions to ensure you deliver an exceptional customer service experience
Working in a structured, fast paced, supportive, team environment
Following guidelines and procedures to meet compliance requirements 
   
Skills & attributes required:



Demonstrated customer service experience working in a contact centre environment essential
Excellent communication skills
A quick learner with a positive 'can-do' attitude is a

... Click here to view more detail / apply for Customer Service Consultant

Assistant Store Manager rebel
Sport is calling!
We are a passionate team looking for a strong leader to work with the management team to continue to drive our success.
Our Assistant Store Managers are known internally as Customer Service Managers. They are leaders in guiding team members to attain excellence in customer service and sales. They have impeccable attention to detail and are motivated to ensure operational and service standards are consistently achieved.
About you

You are an experienced retail people leader who is confident setting goals and targets with your team and managing their success on a regular basis
You have a strong understanding of visual merchandising of fashion/apparel and can work with the team to ensure the store is always well presented, tidy and engaging for customers
You model exceptional customer service and can coach a team to deliver
... Click here to view more detail / apply for Customer Service Manager rebel Waurn Ponds

Service Supervisor II- Logging and Perf







Date:  Apr 18, 2024







Location:  Roma, QLD, AU, 4455











We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the worlds largest providers of products and services to the global energy industry.   We bring out the best in wells and people. Apply your knowledge of oil field service work and your sharp supervisory, training and administrative skills to




... Click here to view more detail / apply for Service Supervisor II- Logging and Perf

Please note, the start date for this role is 13th of May, 2024 where you will complete four weeks of mandatory training in our Collins Street office.

See yourself in our team Contact Services, Estate Settlement and Support are responsible for responding to inbound enquiries relating to deceased estate matters. We act as the interface between the customer and the Estate Settlement and Support Processing Teams. This involves being the concierge between Branch and informant during a new deceased notification process; and assisting callers on existing estate matters. Our customer value proposition is ?Simply and Safely Meeting Our Customer?s Needs-Brilliant When It Matters?. As an Estate, Settlement and Support Specialist you are expected to bring these words to life by providing high levels of empathy and emotional intelligence during interactions whilst adapting communication style to different demographics and stakeholders. About you You will have demonstrated experience working with vulnerable individuals, ... Click here to view more detail / apply for Customer Service Specialist

The Role


The Role
 
Fisher & Paykel is an iconic New Zealand brand, a global company with a strong local heritage. Our origins inspire our culture of curiosity and passion to develop solutions designed around people - these are some of the core elements that make us unique.
 
We are driven by our values of being trusted, sustainably minded, innovative, generous, and curious.
 
As a team we take a collaborative approach and have a working environment where all ideas are heard, evaluated and tested against our leading goal - to be the world's most human-centred appliance brand.
 
Our Opportunity:
 
We recognise the unique skills of specialist Appliance Service Technician ? and we are looking for a high calibre technician to join our Sydney team.
 
If you are sustainably minded, we want you to use your knowledge to fix our appliances and/or air-conditioners quickly with ... Click here to view more detail / apply for Customer Experience Technician

Contemporary Catering is a family owned and run business providing specialist catering services into Aged Care facilities of the highest standard since 1992. We have several exciting job opportunities available for enthusiastic and reliable individuals to join our team as Food Service Assistants.
 
We operate in over 45 locations throughout Victoria and Queensland employing over 700 staff. We offer Opportunities for career development and progression.
 
The role of a Food Service Assistant in an Aged Care facility is busy as it is rewarding.
You will be required to,

provide high customer service to residents when serving meals.
assist with basic food preparation.
set up for meal service and clean down afterwards etc.

 
Part-time positions available, and shifts are offered throughout all 7 days to suit your availability from 6:30am to 8:00pm
 

... Click here to view more detail / apply for Food Service Assistant

About Us
Kelly Partners Group (ASX:KPG) is one of Australias most progressive and fast growing financial services groups across accounting, wealth, finance and investing. Established in 2006 and growing at over 30% per annum, we are a certified Great Place to Work 4 years running, listed as one of the Best Workplaces for Women in Australia in 2023, winner of the Australian Business Awards for Employer of Choice 2022 and a B Corp company who operate with one clear mission: 'to help our people, Private Business Owners and the communities we work in be better off. 

Why join us at Kelly Partners?
In addition to working in an organisation that is committed to offering the best services and opportunities to both our clients and our team, you will also have access to the following benefits:

Real and attainable career progression
In depth
... Click here to view more detail / apply for Client Service Associate

Want to know more? Check out our social media pages:

Website:  https://tsagroup.com.au/
 Instagram: tsa_group_
 LinkedIn:  https://www.linkedin.com/company/tsa-group-australia/

TSA Group are on the hunt for Business Specialists to join our Australia Post team at our Docklands office! Australia Post is one of Australia?s most well-known postal services with small businesses accounting for approximately two thirds of their customer base.
As an Australia Post Business Specialist you will contact and re-engage with long-term business clients. You will be contacting these customers to understand how we can retain their business and provide them with solutions that are tailored to their business? needs.
What it means to be apart of our team: 

Fully paid comprehensive training:  We will take you through 7 days of training period, where we teach you everything you need to know 
Internal Career Progression:  Be supported by our development programs, providing you the opportunity to grow and progress within our business
Acting as a brand
... Click here to view more detail / apply for Customer Service and Sales

Senior Advisor Customer Insights Policy & Delivery Branch Fair Trading NSW, Department of Customer Service
This role is for a driven and passionate person wanting to work within a customer centric government organisation.
If you have an interest in customer research and analytics, particularly in uncovering community behaviour, uncovering insights and contributing to evidence-based decision-making, please come and join us to help us achieve our goal of assisting to improve people?s lives and help businesses in NSW.
Details are as follows:
Salary:  Clerk Grade 9/10 - The package includes base salary $ 120,859 - $ 133,183, plus employer's contribution to superannuation and annual leave loading Duration:  Full time Ongoing Location:  Hybrid opportunity, located in Sydney CBD and other locations as required (will generally be expected to attend the office once a week as a minimum, which is subject to change based on team needs ... Click here to view more detail / apply for Senior Advisor Customer Insights

About Us:
At Aruma, we believe in the power of diversity and inclusivity. Our mission is to defend human rights and create a world where every individual is treated with dignity and respect. We're committed to building a team that reflects the rich tapestry of humanity.
People love to work at Aruma because they get the satisfaction of knowing they are Supporting people to live a great life, the life they want, the life they choose. Aruma is BRAVE. That's what makes us a trailblazer, being part of our team means you need to meet our BRAVE behaviours ( Bold, Respectful, Authentic, Value Teamwork, Excellent ).
About the role:
At Aruma, we believe in the potential of every individual. Our mission is to provide meaningful employment opportunities for disabled workers while delivering high-quality products to our clients. As a Service Lead, you'll play a vital ... Click here to view more detail / apply for Service Lead, Community

Media Account Service Roles. Trading under Publicis Media Australia
Location: Sydney or Melbourne or Brisbane

Senior Account Executive (Also known as Senior Planning Executive, Senior Client Executive)
The purpose of the Senior Planning Executive role is to autonomously plan and implement client campaigns -they are ultimately responsible for the delivery of all client activity. They will help lead the delivery of communication plans and management of digital campaigns from buying and implementation through to reporting and the delivery of holistic campaign learnings. The Senior Planning Executive is to work in collaboration with the wider team to deliver integrated and creative plans that considers all vehicles (display, SEM, SEO, Social) and mainstream media at every possible opportunity. The Senior Planning Executive ensures attention to detail in all facets of their work and will take responsibility for any errors that occur. Experience required: Minimum 3-4 years’ experience understanding and working knowledge of Australian Media Landscape and digital marketing advertising. Preferably a University degree or higher education qualifications. Expert understanding and working knowledge of Australian medialandscape. Expert across the following Office platforms: Word, PowerPoint and Excel. Have an understanding and experience using the following tools: eTAM, BMD, Roy Morgan, EMMA, eRAM, Nielsen Digital / Answers, Sizmek and/or DCM, MOVE, AQX Fusion
Salary:$75 –90k package

Account Manager (Also known as Client Manager, Planning Manager, Associate Account Manager, Associate Client Manager, Associate Planning Manager)
The purpose of the Account Manager role is to create media strategy and implementation recommendations across all media for clients and oversee the delivery of all campaigns. This role requires skills in creativity, media planning, media marketplace, tools and market dynamics. The Account Manager is also responsible for directly managing any Co-ordinators and Planning Executives within the client team and supporting the senior client leads in managing the client relationship through regular communication, presentations, WIP’s, and financial process. Experience Required: 3-4 years’ industry experience. Expert across the following Office platforms: Word, PowerPoint and Excel. Possess sound financial management skills. Strong media understanding including an understanding and experience in using the full suite of media planning and measurement tools.
Salary: $80k-$100k package

Associate Account Director (Also known as Associate Client Director, Associate Planning Director, Senior Account Manager, Senior Planning Manager, Senior Client Manager)
This role is focused around communications planning, account service and leading a team of direct and indirect reports. For this role, we require someone who is comfortable in establishing and owning senior level client relationships and helping drive the client forward in regards to their media/marketing plans. This role also offers you the opportunity to test and learn new things allowing you to be at the forefront of new learning. The purpose of the Associate Account Director is to ensure that client service is of an exceptionally high standard. The Associate Account Director works closely with the Account Director and/or Business Director and/or Group Business Director to ensure that the product delivered to clients is best in class and in line with the agency’s values. Experience required: 4-5 years industry experience, people management skills, strong written and verbal communication skills , client Leadership ,excellent presentation skills, sound business acumen ,strong understanding of media channels, understanding of media systems.
Salary: $90k-$110k package

Account Director (Also known as Client Director, Planning Director)
The purpose of the Account Director is to lead the development of media strategy and communication plans across their client portfolio. They are ultimately responsible for their teams work & output. They must ensure attention to detail in all facets of their teams work and take responsibility for any errors that occur. It is expected that they will participate in, embrace and lead training forums for their team and where applicable the common good of the agency. The Account Director is also responsible for developing long-term, mutually beneficial relationships with all clients - they should look to own the Marketing Manager level client relationship, and in some instances at the Marketing Director level. Account Directors will be called on to assist or lead New Business opportunities
Salary: $100k - $130k package

Business Director (Also known as Client Partner)
This role is focused on driving client business relationship and deliver best in class business and communications solutions for clients. The Business Director role includes: ultimate responsibility in overseeing and managing accounts, manage client expectations, anticipate client needs, resolve issues, identify client business requirements and work with team and cross functional teams to deliver the right solutions. Proactively source and present media / group solutions to help grow your client’s business
Experience Required: 8-10 years industry experience at the minimum, people management skills, strong written and verbal communication skills , client leadership ,excellent presentation skills, sound business acumen, strong understanding of media channels understanding of media systems.
Salary – over threshold so no need to advertise

Group Business Director (Also known as Client Partner)
Purpose of the role is to inspire and manage the client team and specialists to deliver world class work, service and partnerships. Deliver services and products that drives marketing led growth for our clients. Develop trusted and positive senior client relationships e.g. CMO, Marketing Director and ensure the agency team is acting as a true marketing partner. Develop internal and external client action plans that: Drives you and your team to deliver against client needs in a style which makes your client consider you their most valued business partner. Identify opportunities to deliver marketing led growth via our diversified service. Custodian of the whole client contract, scope of work and have a plan in place to safeguard any upcoming renewals/negotiations (with General Manager/Managing Director). Experience Required: 12-15 years industry experience, people management skills, strong written and verbal communication skills , client leadership, excellent presentation skills, sound business acumen, strong understanding of media channels, understanding of media systems.

All of the above roles require a relevant tertiary qualification or a minimum of 5 years of relevant experience in lieu of qualification.

Support Workers
Community Services Horsham
About Us:
At Aruma, we believe in the power of diversity and inclusivity. Our mission is to defend human rights and create a world where every individual is treated with dignity and respect. We're committed to building a team that reflects the rich tapestry of humanity.
People love to work at Aruma because they get the satisfaction of knowing they are Supporting people to live a great life, the life they want, the life they choose. Aruma is BRAVE . That's what makes us a trailblazer, being part of our team means you need to meet our BRAVE behaviours ( Bold , Respectful , Authentic , Value Teamwork , Excellent ).
About the Role
We are currently seeking a highly motivated and compassionate Support Worker to join our team. As a Support Worker, you will play a crucial role ... Click here to view more detail / apply for Support Worker Community Service Horsham

At Probe CX, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we?re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose.

Are you a positive person with an eager to learn attitude? Do you have strong communication & customer service abilities? And do you have the ability to interpret customer needs & provide suitable solutions?

If so, this is the role you?ve been looking for! We are currently looking for passionate Customer Service Champions to join our growing ... Click here to view more detail / apply for Customer Service Champion

Project Manager - Large Customer Projects







Mount Waverley, VIC, AU, 3150















  About us:  We?re a team that cares about you and your community. United Energy (UE) is an essential service, supplying reliable, safe and affordable electricity across the east and south-east of Melbourne and the Mornington Peninsula, vital for our customers and a clean energy future.   In designing and delivering these services, our people are united by a real sense of purpose to empower customer choices in ways that are important for our communities and the environment. Using advanced analytics, knowledge built through years of practical expertise, partnerships with leading researchers, and the courage




... Click here to view more detail / apply for Project Manager ? Large Customer Projects

Service Support Officer

Salary Range Band 3 $65,495 - $69,335 plus 11% Super
Permanent full-time position based at South Melbourne operations centre. 
Hours of Work Monday - Friday 8.00am to 4.00pm

About the Organisation 
The City of Port Phillip is an inner-city council with around 1000 employees who deliver more than 100 programs and services to our residents, businesses and visitors. These range from childcare and immunisations, to libraries, management of parks and open space, rubbish collection, road maintenance and more. City of Port Phillip has zero tolerance for child abuse and is a committed Child Safe organisation.
About the Role
Our Street and Beach Services team seeks an energetic team player who has a strong customer service approach and communication skills to provide support to operational teams that undertake quality core services to the community. The successful candidate will
... Click here to view more detail / apply for Service Support Officer

Requirements:

Australian Permanent Resident or Australian Citizen
Currently residing in Bunbury or the surrounding regions
Mechanical / Hydraulic fitter or equivalent tradesman Certificate
Minimum 2 years experience in a similar role
Competent level of industrial hydraulic knowledge
High focus on quality & attention to detail
Analytical/problem solving skills
Effective communication skills
Ability to travel to mulitple sites

What we offer:

Permanent position with paid overtime.
Tool of Trade vehicle & Fuel Card
Company laptop, and mobile phone.
Employee Assistance Program
Social Club, events and team building
Staff discounts on Bosch and affiliated-brand products
Strong company culture and values.

Agency Applications will not be accepted for this position.
Bosch Rexroth is a market leading manufacturer and supplier of hydraulic components, power units and systems, factory automation components and software that cater to the diverse and individual needs of multiple industrial sectors. A career at Bosch Rexroth is an opportunity to gain valuable experience within an exceptionally accomplished manufacturing company,  for individuals who are driven and passionate.
Bosch is a forward thinking organisation that believes firmly in Diversity, Equity and Inclusion. A global company with over 400 locations and 400,000 employees worldwide. We have been carbon neutral since 2020 and continue to ... Click here to view more detail / apply for Bunbury & Surrounds Field Service Technician

Assistant Store Manager rebel
Sport is calling!
We are a passionate team looking for a strong leader to work with the management team to continue to drive our success.
Our Assistant Store Managers are known internally as Customer Service Managers. They are leaders in guiding team members to attain excellence in customer service and sales. They have impeccable attention to detail and are motivated to ensure operational and service standards are consistently achieved.
About you

You are an experienced retail people leader who is confident setting goals and targets with your team and managing their success on a regular basis
You have a strong understanding of visual merchandising of fashion/apparel and can work with the team to ensure the store is always well presented, tidy and engaging for customers
You model exceptional customer service and can coach a team to deliver the same
You have the ability to resolve complaints and queries in a professional manner
You are focused on zero harm and understand the safety of our customers and team is top priority

The Benefits

Salary Super great bonus potential
... Click here to view more detail / apply for Customer Service Manager rebel Highpoint

Assistant Store Manager rebel Sport is calling! We are a passionate team looking for a strong leader to work with the management team to continue to drive our success. Our Assistant Store Managers are known internally as Customer Service Managers. They are leaders in guiding team members to attain excellence in customer service and sales. They have impeccable attention to detail and are motivated to ensure operational and service standards are consistently achieved. About you You are an experienced retail people leader who is confident setting goals and targets with your team and managing their success on a regular basis You have a strong understanding of visual merchandising of fashion/apparel and can work with the team to ensure the store is always well presented, tidy and engaging for customers You model exceptional customer service and can coach a team to deliver the same You have the ability to resolve complaints and queries in a professional? Click here to view more detail / apply for Customer Service Manager rebel Warrnambool

Job Description:Become a part of the Royal Canin team as a Customer Marketing Manager. Join an entrepreneurial brand made by passionate people who create tailored nutrition that helps cats and dogs live their healthiest lives, all while building your own fulfilling and purpose-led career. Reporting to the PSRO Customer Marketing Lead, you?ll be focused on developing strategic growth plans and deploying brand growth initiatives for Royal Canin within our key PSR Customers. As our strategic key accounts in Pet Speciality Retail become more complex and sophisticated, this role will integrate within all customer marketing functions across their veterinary and retail divisions to facilitate and execute an agreed marketing plan whilst driving new and creative demand projects between our two businesses.   What are we looking for?Minimum 3 years? experience in marketing, ideally in a similar or transferrable industry. Experience in Customer/Shopper Marketing PreferredAbility to apply problem solving and process improvement techniques and coordinate multiple projects simultaneously.Analytical experience? Click here to view more detail / apply for Customer Marketing Manager

The Customer Success Manager will be driving service excellence with strong technical background in customer onboarding and platform integration. Permanent Full Time Sydney CBD Office Location Flexible/Hybrid Working Arrangement Our client is a premier Cyber Security services company specialising in comprehensive tools, expertise, and support to enhance organisations? security posture and readiness against evolving cyber threats. We are seeking a dynamic and experienced Customer Success Manager (Technical Service Delivery Manager) to join the high performing team. You will be responsible for driving customer satisfaction and service excellence by overseeing service desk function, managing service delivery initiatives, facilitating customer onboarding processes, and enhancing the overall customer experience. Key Responsibilities: Lead the service desk and service management function, ensuring prompt and efficient resolution of customer inquiries and issues. Implement and enforce best practices for incident management, problem resolution, and escalation procedures. Take charge of service delivery efforts, collaborating closely with internal teams to meet client needs and? Click here to view more detail / apply for Customer Success Manager (Technical Service Delivery)

Apply Now Counter Sales & Customer Service Ballarat VIC, Australia Collaborate as a team to deliver the best customer experience Be a critical part of driving branch success Monday to Friday only Polyaire Pty Ltd is a dynamic and fast-growing international manufacturer of quality Air-conditioning Products and AirTouch Smart Air Conditioning technologies. Established in 1973, our headquarters are located in SA, with 27 branches across Australia.Our Ballarat branch is currently looking for a dedicated and reliable team member to join us in the role of internal counter sales and sales administration. This position will suit a self-motivated, 'hands on' individual who enjoys performing a variety of duties and tasks and working as a key member of the team. Your daily activities will involve: Internal sales procedures and counter service to our valued customers and trades Answering and processing of telephone enquiries and orders Administration procedures to support sales processing including processing customer sales orders and credit returns? Click here to view more detail / apply for Counter Sales & Customer Service

Job description On behalf of our Federal government client, we are looking for CIAM Associate Engineer for APS6 and EL1 level at Sydney Surry Hills Locaiton. This position is responsible for leading the design, implementation, and optimization of a major customer identity and access management (CIAM) project within an Azure and AWS Cloud environment. Working closely with stakeholders, the Senior Customer IAM Engineer ensures that the CIAM solution aligns with security standards, compliance regulations Key Skills for APs6 and EL1 Level: Experience in designing, implementing, and maintaining customer identity and access management (CIAM) solutions. Strong communication and stakeholder management skills. Experience in designing or implementing in a Cloud environment such as Azure or AWS. Ability to work collaboratively in a team environment and independently manage workload and priorities. Experience with CIAM products such as Auth0, Okta, ForgeRock, Ping, Akamai, or equivalent. Ability to lead and mentor junior staff, fostering a collaborative and innovative team environment. Familiarity…

Click here to view more detail / apply for Senior Customer IAM Engineer

Programmed Skilled Workforce is a leading provider of managed workforce and training service. Our client is current seeking a Field Service Maintenance Electrician to join their team in Hallam VIC.This role is a day shift position, Monday - Friday with OT available. This position includes 30% Electrical and 70% Mechanical work. The ideal candidate will possess a strong background in valve maintenance, repair, and installation, coupled with expertise in electrical systems. Tasks and responsibilities: To identify faults, repair and test/commission actuators in the field. To modify/upgrade actuators in the field. Carry out inspections/health checks on actuators. Carry out mechanical and sometimes electrical installation of actuators and associated retrofit adaption components, pedestals and drive shafts. To produce site visit reports for each job that are accurate and technically/grammatically correct. To produce and submit accurate and detailed expense claims on a weekly basis. Your Qualifications: Qualified A Grade Electrician with proven experience. Proficient in troubleshooting electrical and…

Click here to view more detail / apply for Field Service Technician - Electrician

Customer Service Specialist Working for a recognised pharmaceutical company 3- month assignment with possibility of extension North Sydney CBD location $35-$40ph super remuneration PERSOLKELLY is the professional recruitment division representing clients and candidates in STEM, IT, Government, Executive and Professional Services - which includes all business support functions. As one of the largest recruitment organisations in Australia, we partner with most of the top ASX companies who actively seek us out for our size and stability, market knowledge and the confidence that their recruitment needs will be professionally served today and well into the future. ABOUT THE ROLE Our client is a leading dermatology company with a global reach. Due to significant growth in Australia, they require a customer service specialist to join their customer engagement team. You will be mainly responsible for liaising with a wide array of wholesalers and distributors. You will also be expected to build relationships with different clients. This role…

Click here to view more detail / apply for Customer Service Specialist

Posted: 09/04/2024 Closing Date: 09/05/2024 Job Type: Permanent - Full Time Location: Sydney Job Category: Trades & Services Established in 1997, today VAE Group is one of Australasia largest commercial HVAC solutions companies with over 390 employees and have 11 office locations in Australia, New Zealand and Papua New Guinea. Our growth and success is built on providing Smarter HVAC Solutions with a promise of ‘Built in Certainty’ every time. We pride ourselves in trust, integrity and our relentless focus on safety and building a strong people-focused culture. Job Description What we offer: Company vehicle Laptop Electronic tablet Mobile Phone Uniforms  Flexible Working Environment Great team culture – family friendly Strong Safety Focus Financial Wellness Programs Company funded health insurance Employee Assistance Program – immediate family included The Role Reporting to the Service Manager and based in Sydney, the Mechanical Service Technician will be responsible for performing hands on complex maintenance to all HVAC systems and working…

Click here to view more detail / apply for Mechanical Service Technician