About The Company:  
This job ad is the universes way of telling you that youre currently in the wrong job. 
Compare the Market yes, the one with the meerkats is a high-growth FinTech company on a transformational journey. We are focused on designing, building, and delivering the very best home loan, energy, insurance, and health comparison experience in Australia. Okay, in the world!  
We are all about Customer first, teamwork, making a difference, and treating the business as our own without compromise. These values are critical to delivering on our purpose:  to make a difference in the lives of Australians by simplifying the process of making sound financial decisions. 
  About The Role:  
Are you looking for an exciting opportunity to join a dynamic sales team with high earning potential? We are seeking an enthusiastic Sales Consultant to be a valuable addition to ... Click here to view more detail / apply for Sales & Service Consultant Tier 1 (95648)

With properties in some of Australia?s most iconic locations, NRMA Parks & Resorts provides accommodation that suits every budget and style ? from campsites to luxury resorts. From Tropical North Queensland to the remote Tasmanian wilderness, we connect holidaymakers with incredible natural destinations that offer more than a change of scenery.
Owned by the NRMA Group, we have a large team across our holiday parks, resorts and support office who love what they do, all working together to make holiday magic. Because creating unforgettable holidays is not just our job ? it?s in our nature.
Angourie Resort is located along the pristine shores of the seaside town of Yamba, Northern New South Wales. Surrounded by 600 hectares of picturesque rainforest and a stone?s throw from Yuraygir National Park, the Resort is a traveller?s delight. It showcases 66 rooms, a pool, day spa, restaurant and conference facilities, as well as being ... Click here to view more detail / apply for Guest Service Agent

The Firm This is an exciting opportunity to join a national firm with a long and impressive history in the QLD market. They are currently experiencing strong growth and have established themselves as an employer of choice. Having built a reputation on providing exceptional client service this firm continues to expand their business through consistent client referrals.  They have reached a point where they need to expand their administration team.  About the Role This administration role sits within a broader team of experienced Client Service Coordinators.  You will be joining the team to support a team of Accountants and undertake the following duties:

Providing client focused administrative support for a team of accountants
Liaise with clients to handle queries
Liaise with the ATO and ASIC and utilise the portals on behalf of accountants
Collate financial documents on behalf of clients
Undertake the


... Click here to view more detail / apply for Client Service Coordinator

What Makes You Perfect for This Role 

Must be based in Brisbane. 


Excellent communication skills with the ability to listen, empathize, and engage in friendly conversation. 


Strong computer literacy and multi-tasking abilities. 


Self-motivation and a desire to push yourself to new heights. 


Openness to learning new skills, implementing them, and celebrating your successes. 


Resilience and the ability to perform at your best. 


A solution-oriented mindset, always ready to solve problems. 


A fixed internet connection and a suitable work-from-home setup. 


Availability to work a Monday - Sunday, 7am - 10pm schedule.  


The base salary for this role is $55,000 Super, with the opportunity to earn incentives based on performance. 

If you're ready to take the next step and build a career in a vibrant workplace while, we want to hear from you! We will have groups starting as early as August so submit your application and our recruitment team ... Click here to view more detail / apply for Sales & Service Consultant

We are seeking a motivated professional with a passion for service to join our Hotel Service Manager team.

We have a number of different manager roles available including Night Manager, Assistant Manager, Front Office Manager, Operations Manager, and Housekeeping Manager.

We are hiring for multiple positions across regional Australian locations outside of Sydney, Melbourne, and Brisbane.

As our next Night Manager, you will:
• Provide support, leadership and guidance to the Front Office overnight team
• Coordinate the work flow of the front office night team to ensure that the front office is covered at all times, including meal breaks
• Completion of property specific night audit procedures
• Carry out floor checks, where possible
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Check guests in and out of the Property accurately and in a timely manner
• Answer all telephone calls within three rings in a professional manner according to brand standard
• Record guest comments for the information of the Head of Department
• Ensure accuracy and balancing of till and the department cash float
• Prepare and distribute daily reports
• Document all transactions and alterations to accounts
• Carry out transactions foreign currency accurately
• Collect payment of accounts and issue receipts accordingly
• Ensure all guest details are fully updated on PMS system to ensure Property information is correct
• Ensure guests who are not ALL members are briefed on features and benefits and signed up to the loyalty program
• Ensure a thorough and clear handover of information to Team Members on the following shift in order to ensure continuity of service.

As our next Assistant Manager, you will:
• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed
• Ensure that all company and department policies and procedures are understood by all Team Members
• Ensure effective communication of new or updated information regarding policies, rates or general Property information
• Conduct departmental meetings to brief Team Members on activities and discuss any issues relevant to the shift.
• Carry out all front office reception duties as required
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Ensure all revenue for the day is accounted for with daily summary being completed to balance daily activity
• Assist in the preparation of Team Member rosters, ensuring that optimum number of Team Members is achieved within budget
• Assist in the recruitment and selection of Team Members for the department, when required
• Conducts timely Performance Development Appraisals for Front Office Team Members
• Organise skills training for Front Office Team Members in conjunction with the Human Resources
• Implement strategies to increase the productivity and morale within the Department in conjunction with the Head of Department
• Ensure a thorough and clear handover of information to Supervisory Team Members on the following shift

As our next Operations Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Assists the General Manager in ensuring a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all unit owners
• Maintain a strategic business perspective
• Ensures a smooth, efficient day-to-day operation of the Property.
• Assists the General Manager in the direction of the property services and operations, liaising with all Departments as required.
• Relief coverage for the General Manager in their absence.
• Provides essential feedback to the General Manager on the status of the property operations and the departments.
• Provides ongoing guidance, leadership and support to the General Manager, Heads of Department and Front Line team.
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times.
• Deal effectively with guest complaints and feedback in an efficient and professional manner.
• Conducts regular Head of Department meetings to improve and maintain guest service standards and record minutes of these meetings.
• Recommends and implements revenue strategies to improve guest comfort and ensure innovation of service levels are maintained.
• Ensures departments are ready for peak service periods and are staffed accordingly.
• Be conversant with all tiers of the rate structure.
• Liaison with Sales & Marketing to maximise sales opportunities by effective promotion, advertising and marketing.
• Cultivation and maintenance of a positive sales culture maximising up-selling and on-selling.

As our next Front Office Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Works with the General Manager to ensure a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all key stakeholders
• Maintain a strategic business perspective
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Accountable to the General Manager for the productivity of the department, within the budgetary guidelines
• Recommends and implement strategies to improve guest comfort
• Prepares schedules for renovation of guest rooms, in conjunction with Housekeeping and Maintenance Managers as required
• Work closely with the Housekeeping Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Be aware and enforce the Privacy Act with respect to all guests

As our next Housekeeping Manager, you will:
• Plan and coordinate all work activities in the Housekeeping department ensuring all tasks are completed at or above the required standard and within specified timeframes
• Accountable to the General Manager and Operational Housekeeping Manager for the productivity of the department, within the budgetary guidelines
• Carry out regular inspections of all areas of the property in conjunction with the Maintenance Manager to ensure that all facilities are being cleaned and maintained according to Health and Safety standards
• Ensure that the department is prepared for any changes in business levels.
• Maintain the appearance and cleanliness guest rooms and Property grounds, ensuring maximum guest comfort at all times
• Work closely with the Rooms Division Manager / Front Office Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
Liaises with outside contractors with regard to laundry and cleaning material services
• Order and control all Housekeeping inventory, including chemicals, linen and supplies
• Prepares schedules for renovation of guest rooms, in conjunction with Front Office and Maintenance Managers as required

What we are looking for:
• A vibrant, and outgoing personality in order to engage with guests and ensure they have a memorable stay
• The ability to maintain a high level of personal presentation as an ambassador for the hotel at all times
• The flexibility to work shifts including early mornings, evenings and weekends
• A person with proven leadership experience within a hotel environment
• Knowledge of Sihot PMS advantageous

Assistant & Night Manager Annual Base Salary: $70,696.25 (gross)
FOM, Operations Manager, Housekeeping Manager Annual Base Salary Range - $70,696.25 - $85,000.00 (gross) ba

We have exciting opportunities for experienced Service Crew Operators to join our Kalgoorlie Operations team. As a service crew operator your primary role is to perform service/paste work underground within the operations Heres what awaits you:

Permanent position offering job security
Excellent rates with KPI bonuses based on performance
7/7 Lifestyle roster
Residential or FIFO
To thrive in this role, youll need: Experience: Minimum 12 months practical experience as an Underground Service Crew Operator, Competency in the operation of integrated tool carriers is desirable Qualifications : Unencumbered C class drivers licence, Current working at heights certificate Passion for Growth: The successful applicant will actively contribute towards achieving the companys vision by demonstrating a clear commitment to our company values Safety, Teamwork, Accountability, Respect and Results Discover the perks of working at Northern Star

Company subsidised

... Click here to view more detail / apply for Operator ? Service Crew

Requirements:

Australian Permanent Resident or Australian Citizen
Currently residing in Bunbury or the surrounding regions
Mechanical / Hydraulic fitter or equivalent tradesman Certificate
Minimum 2 years experience in a similar role
Competent level of industrial hydraulic knowledge
High focus on quality & attention to detail
Analytical/problem solving skills
Effective communication skills
Ability to travel to mulitple sites

What we offer:

Permanent position with paid overtime.
Tool of Trade vehicle & Fuel Card
Company laptop, and mobile phone.
Employee Assistance Program
Social Club, events and team building
Staff discounts on Bosch and affiliated-brand products
Strong company culture and values.

Agency Applications will not be accepted for this position.
Bosch Rexroth is a market leading manufacturer and supplier of hydraulic components, power units and systems, factory automation components and software that cater to the diverse and individual needs of multiple industrial sectors. A career at Bosch Rexroth is an opportunity to gain ... Click here to view more detail / apply for Bunbury & Surrounds Field Service Technician

Hydraulic fitter trade or equivalent
5 years field service or hydraulic system experience
Competent level of hydraulic knowledge
High focus on Quality and attention to detail
Dynamic performer and achiever
Planning and organisational skills
Effective communication skills

What we offer:

Excellent hourly rate, benefits and overtime pay ? Permanent position.
Company Tool of Trade vehicle.
Company laptop, and mobile phone.
Exciting, challenging and rewarding position with a market leading company.
Excellent working conditions.
Good team environment with a strong company culture and values.

Agency Applications will not be accepted for this position.
Please Note, you must be Australian Permanent Resident or Australian Citizen to apply for this position.
 
At Bosch Rexroth, we are passionate about what we do. We drive hard as a team to make a positive difference for our customers. Innovative ideas, passion and energy are factors that help us in achieving our goals.
If you are ... Click here to view more detail / apply for Field Service Technician ? Mechanical Fitter

30 Jun 2024







BTP







BTP forms part of the Perenti Group and is one of Australias largest suppliers of machinery rental, parts and services to the mining, construction and earth-moving industries. Our capabilities include machine rebuilds, Service Exchange components, Site based and Field Service labour and machinery rental. BTP has supported the mining, earth-moving, and construction industries for over 30 years and with locations in key mining areas BTP is currently expanding its capabilities and capacity to better support customers and our people. Field Service Technicians Grow with us! We are currently seeking experienced Field Service Technicians to join our team in Mackay , QLD. Reporting to the Field Service Supervisor, you will bring your extensive experience in the maintenance of Caterpillar and Komatsu




... Click here to view more detail / apply for BTP ? Field Service Technician ? Mackay

Are you passionate about making a positive impact on the lives of seniors and individuals in need of care? Do you have a compassionate heart and a commitment to providing high-quality support services? If so, we have an exciting opportunity for you! About Us: Southern Cross Care NSW & ACT is a leading not-for-profit organization dedicated to enhancing the quality of life for seniors and individuals requiring care. We believe in providing personalized care that respects the dignity and independence of each individual. With over 50 years of experience, we are committed to making a difference in the lives of those we serve. Position Overview: We are currently seeking dedicated and empathetic Care Service Employees to join our SCC Caves Beach team. As a Care Service Employee, you will play a crucial role in delivering exceptional care and support to our residents

... Click here to view more detail / apply for Care Service Employee ? Tweed Heads | St Josephs

Our client, a reputable National manufacturer and supplier to Building industry known for its strong team culture and commitment to safety, is seeking an extraordinary Client Service Coordinator to join their dynamic team. Reporting to the Customer Service Supervisor, you will play a vital role within the expansive Client Service team.
As a Client Service Coordinator, you will ensure customers' requirements are met to the highest standards by promptly processing orders, following up, and coordinating necessary actions for optimal results. Acting as a builder's advocate, you will deliver exceptional customer service and foster strong relationships.
**Benefits:**

Flexible start/finish times
Permanent position
Competitive salary

**About Your New Role:**

Provide exceptional customer service and manage local accounts
Perform data entry tasks
Liaise with key clients and customers to achieve favorable outcomes
Collaborate within a supportive and cohesive team
... Click here to view more detail / apply for Client Service Coordinator

AMA Collision Mackley St is Townsvilles one-stop shop for automotive spray-painting, panel beating, and mechanical repairs. The large, friendly team maintains a family atmosphere and take pride in their workmanship. The business has been known for quality and efficiency in Townsville, and opened their huge new workshop in Garbutt five years ago. The site is clean and well organised, and conveniently located just off Woolcock St.
The Opportunity
We have an exciting opportunity for Customer Service Officer to join the team at AMA Collision Mackley St, Garbutt.
This is a permanent position, Monday to Friday, 38 hours per week.
We are seeking a Customer Service professional, you will be assisting and supporting our wider team and managers with administration support and providing our customers updates regarding their vehicle repairs.
Apply or call us today on  07 4725 8399
Role responsibilities

Ensuring
... Click here to view more detail / apply for Customer Service Officer

About Your New Role
We are currently seeking a Service Leader to support our team and valued customers in South East Queensland. You will be leading your team by providing supervision and support to our customers and demonstrating your experience with high complex needs in a Community Access and In Home Support setting. You will be confident in managing day to day operations, facilitating support, and actively connecting with all stakeholders to inspire partnerships. 
About You

Experience in managing rosters and timesheets and administrative duties 
Demonstrate the ability to prioritise workload and respond to emergent situations
Provide effective communication and maintain relationships with all key stakeholders
Demonstrate high levels of expertise in de-escalation and can confidently implement care plans
Experience working with high complex customers in multiple settings

The successful applicant will be required to hold or be willing to obtain: ... Click here to view more detail / apply for Service Leader

About Your New Role
We are currently seeking a Service Leader to support our team and valued customers in South East Queensland. You will be leading your team by providing supervision and support to our customers and demonstrating your experience with high complex needs in a Community Access and In Home Support setting. You will be confident in managing day to day operations, facilitating support, and actively connecting with all stakeholders to inspire partnerships. 


About You
Experience in managing rosters and timesheets and administrative duties 
Demonstrate the ability to prioritise workload and respond to emergent situations
Provide effective communication and maintain relationships with all key stakeholders
Demonstrate high levels of expertise in de-escalation and can confidently implement care plans
Experience working with high complex customers in multiple settings


The successful applicant will be required to hold or be willing to obtain:
Current Open Driver's Licence
Current First Aid and CPR Certificate
1 year experience in Challenging and Complex Behaviours 


Why Choose Us?
At Multicap, we’re thrilled to offer an exhilarating combination of Salary Sacrifice up to $15,900 per financial year, and annual salary boosts with each passing year of your dedicated service. You get to enjoy discounts at hundreds of your favourite retailers and receive a paid 2-Day Induction.


Who We Are
We're more than just a company; we're a community united by a shared mission: to enhance the quality of life for people with disabilities and their families. As leaders in disability support and mental health services, we focus on abilities rather than limitations. With over 8000 satisfied customers and clients across Queensland, northern New South Wales, and Victoria, our impact speaks volumes.


We pride ourselves on the quality of our service and the genuine care we provide to each individual we support. Join us in our mission to create a brighter, more inclusive future for all.


Multicap acknowledges the Traditional Custodians of the lands on which we all work, live and play on. We pay our respects to the Elders past and present and extend that respect to all First Nations Peoples. We reflect upon the millions of footprints that are embedded into the earth from our Ancestors, the pathways that were forged, the meaning they leave behind and the continuation of the traditions through the next generations.

Purpose led, we are proudly member-owned and one of Australia's most iconic and trusted brands. We started by being a voice for safer roads and providing legendary roadside assistance, but now we do so much more.
From spectacular holiday destinations, car rental, ferries and cruises, to leading the EV charging roll-out and preparing for the future of driving, to speaking out for change and supporting sustainable travel.
Forget what you thought you knew about the NRMA. Come take a closer look, and you?ll realise that being a part of our team is about more than just a job - together, we?ll go further and make a difference.

Are you a qualified mechanic or auto electrician who is passionate about working with purpose?  
Do you want to be part of an inclusive team that values gender equality and diversity?  
Would you like to be part of an iconic Australian
... Click here to view more detail / apply for NRMA Roadside Service Provider

DESCRIPTION
Our culture believes in POWERING YOUR POTENTIAL . We provide global opportunities to develop your career, make your community a better place and work with today?s most innovative thinkers to solve the world?s toughest problems.
We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That?s what #LifeAtCummins is all about.
We are looking for talented Field Service Technician's to join our team specialising in engine repairs and maintenance for our Rockhampton, QLD branch. This will be a Monday to Friday roster with a rostered on call for afterhours and weekend breakdown support.
In this role, you will make an impact in the following ways:

Deliver a first-class service to our customers across automotive, mining, marine, rail, industrial, agricultural, and power generation.
Complete repairs and maintenance of heavy diesel products

... Click here to view more detail / apply for Field Service Technician

DESCRIPTION
Our culture believes in POWERING YOUR POTENTIAL . We provide global opportunities to develop your career, make your community a better place and work with today?s most innovative thinkers to solve the world?s toughest problems.
We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That?s what #LifeAtCummins is all about.
We are looking for talented Field Service Technician's to join our team specialising in engine repairs and maintenance for our Emerald, QLD branch. We have roster options available, either 5/2 or 7/7!
In this role, you will make an impact in the following ways:

Deliver a first-class service to our customers across automotive, mining, marine, rail, industrial, agricultural and power generation
Complete repairs and maintenance of heavy diesel products and attend to breakdowns in the field, this will be

... Click here to view more detail / apply for Technician ? Field Service

Faircloth & Reynolds are seeking an experienced Senior HVAC Service Technician to join our South East QLD Service Team.
The successful candidates will assist us to service and maintain a wide range of commercial HVAC plant within the Brisbane & Gold Coast region.





About the Position:
On offer is the opportunity to work for a large multisite company on large commercial HVAC systems. With such a diverse team, and wide variety of work on offer, Faircloth & Reynolds is definitely the place to be for technicians wanting to expand their industry knowledge, enjoying what they do while maintaining work/life balance.
About you:
We are seeking a highly skilled and experienced Senior HVAC Service Technician who is reliable, self-motivated and a team player.
Essential Criteria

Demonstrated experience in














... Click here to view more detail / apply for Senior HVAC Service Technician ? Brisbane

DESCRIPTION
Our culture believes in POWERING YOUR POTENTIAL . We provide global opportunities to develop your career, make your community a better place and work with today?s most innovative thinkers to solve the world?s toughest problems.
We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That?s what #LifeAtCummins is all about.
Unique opportunity for experienced Diesel Mechanics to join our Field Service team on a FIFO roster flying from one of 5 capital cities (Perth, Melbourne, Sydney, Adelaide, Brisbane) . In this permanent role with a global engine manufacturer, you will be part of a high performing team who specialise in engine maintenance and repairs across our client sites in the Pilbara or Goldfields region.
In this role, you will make an impact in the following ways:

Work on critical mining

... Click here to view more detail / apply for Technician ? Mechanical Field Service 2/1

Interested









Customer Service Officer


NSW, Genesis Fitness Clubs - Cooks Hill 2300


NSW, Genesis Fitness Clubs - Cooks Hill 2300

Great career paths and development with an entrepreneurial organization
Free facility access 
Opportunity to make a real difference to our community 
Role includes opening the facility weekend hours, excellent opportunity for those seeking flexible hours 
This is a great opportunity for passionate and friendly people who enjoy delighting our members and visitors and leave lasting positive impressions About Genesis Fitness  with 24 hour access, 7 days a week, our national network of health clubs spans across Australia at 42 locations (and growing!) Featuring every aspect of exercise from weights to cardio, swimming or dance, boxing to cycling. We are passionate about creating a fitness community that is inclusive, encouraging






... Click here to view more detail / apply for Customer Service Officer

Jacon Equipment, a business unit of Maas Group Holdings, are currently seeking an organised and motivated Customer Service Representative to join our team based in Pinkenba, Brisbane. 
Reporting directly to the Customer Service Manager, the Customer Service Representative is responsible for handling customer enquiries, parts interpreting and delivering high quality service for our customers.
Key responsibilities: 

Problem solver with technical understanding of mining, construction and civil equipment.
Provide consistent and high-quality customer service to our customers.
Handle customer enquiries, parts interpretation, processing quotes, orders, invoices and administration duties as required.
Identifying and resolving customer complaints efficiently and effectively.
Interacting with customers via phone, email and in person.
Growing relationships with customers to uncover new business and sales opportunities.
Adhere to all company policies and procedures.
Demonstrate a strong work ethic.
Work as an active team member to

... Click here to view more detail / apply for Customer Service Representative

What makes you perfect for this role: 

Excellent communication skills, ability to listen, empathise, respect and enjoy general chit chat!
Open to learning new skills, implementing them and celebrating your wins 
Exhibit resilience, and techniques to allow you to perform at your best 
Strong multi-tasking skills, ability to easily navigate computer systems
You have a solution based mind-set, always ready to resolve a problem 
Have a fixed internet connection and suitable work from home set-up  
Availability to work Monday - Saturday between 8am - 7pm

If you're ready to take the next step and build a career in a vibrant workplace, we want to hear from you!! Submit your application and you will hear from our team very soon!!
Want to know more? Check out our social media pages:

Website: https://tsagroup.com.au/
Instagram: tsa_group_
LinkedIn: https://www.linkedin.com/company/tsa-group-australia/

Do you live for creating unforgettable customer experiences? Are you all about thriving in fast-paced environments where you ... Click here to view more detail / apply for Customer Service and Sales

DESCRIPTION
Our culture believes in POWERING YOUR POTENTIAL . We provide global opportunities to develop your career, make your community a better place and work with today?s most innovative thinkers to solve the world?s toughest problems.
We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That?s what #LifeAtCummins is all about.
We are looking for talented Field Service Technician's to join our team specialising in engine repairs and maintenance for our Rockhampton, QLD branch. This will be a Monday to Friday roster with a rostered on call for afterhours and weekend breakdown support.
In this role, you will make an impact in the following ways:

Deliver a first-class service to our customers across automotive, mining, marine, rail, industrial, agricultural, and power generation.
Complete repairs and maintenance of heavy diesel products

... Click here to view more detail / apply for Field Service Technician

Contemporary Catering is a family owned and run business providing specialist catering services into Aged Care facilities of the highest standard since 1992. We have several exciting job opportunities available for enthusiastic and reliable individuals to join our team as Food Service Assistants.
We operate in over 45 locations throughout Victoria and Queensland employing over 700 staff. We offer Opportunities for career development and progression.
The role of a Food Service Assistant in an Aged Care facility is busy as it is rewarding.
You will be required to,

provide high customer service to residents when serving meals.
assist with basic food preparation.
set up for meal service and clean down afterwards etc.

Part-time positions available:
Monday to Friday 10.30am - 1.30pm
Afternoon shifts including weekends
Some hospitality experience will be highly valued along with a certificate in
... Click here to view more detail / apply for Food Service Assistant

Position Title: Finance and Customer Service Manager
Location: Tully, Queensland
Reports To: General Manager/CEO
Full-Time
$73 150 - $75 000

Company Overview
Tully Welding Works is a leading welding and engineering shop dedicated to delivering high-quality products and services to our clients. We specialise in custom fabrication, welding repairs, and engineering solutions. Our commitment to excellence and customer satisfaction sets us apart in the industry.
Job Summary
The Finance and Customer Service Manager will oversee the financial operations and customer service activities within the shop. This role is responsible for maintaining financial health, ensuring efficient customer service, and supporting overall business objectives. The ideal candidate will possess strong financial acumen, excellent interpersonal skills, and the ability to manage a diverse team.
Key Responsibilities
Finance Management:
• Oversee daily financial operations, including accounts payable, accounts receivable, payroll, and general ledger entries.
• Prepare and analyse financial statements, budgets, and forecasts.
• Monitor cash flow, manage financial risks, and ensure compliance with financial regulations and standards.
• Develop and implement financial policies, procedures, and internal controls.
• Conduct financial analysis and provide strategic recommendations to senior management.
• Coordinate with external auditors and manage annual audit processes.
Customer Service Management:
• Liaise with clients to ensure high levels of customer satisfaction.
• Develop and implement customer service policies and procedures.
• Handle escalated customer inquiries and resolve complex issues.
• Analyse customer feedback and identify areas for improvement.
• Collaborate with the sales and production teams to ensure seamless customer experiences.
General Management:
• Participate in strategic planning and contribute to the overall business strategy.
• Monitor key performance indicators (KPIs) and prepare regular reports for senior management.
• Identify opportunities for process improvements and cost savings.
• Ensure compliance with all company policies, health and safety regulations, and industry standards.
Qualifications
• Bachelor’s degree in Finance, Accounting, Business Administration, or related field.
• Minimum of 5 years of experience in finance and customer service management, preferably in a manufacturing or engineering environment.
• Strong understanding of financial principles, budgeting, and financial analysis.
• Excellent leadership and team management skills.
• Exceptional communication and interpersonal abilities.
• Proficiency in financial software and Microsoft Office Suite.
• Strong problem-solving skills and attention to detail.

$73 150 - $75 000