Full time hours Monday-Friday; Commencing in February
$ per hour
Continuous learning and development opportunities


JK Personnel is partnering with one of the worlds largest service companies, working alongside one of Australias biggest banks to meet the diverse needs of over one million customers throughout their financial journeys. 
With a strong commitment to ensuring customer satisfaction and case efficiency, they are looking at establishing a large and dynamic customer service team.
You will be provided with comprehensive training to see you succeed in the role over a 4 week period followed by ongoing support and mentoring from team leaders.
These roles are long-term opportunities that will allow you to show your customer service and technical skills. You will work with a large team, be supported by onsite leadership, enjoy employee engagement activities and the social side working in a team environment.
The Role


... Click here to view more detail / apply for Customer Service Associate

02nd December,
About us Lawrence & Hanson is Australias most recognised electrical wholesaler. Our heritage is strong. Since we have been supplying electrical products to customers across multiple market sectors, including residential, commercial and industrial. We have a national network of over 150 branches providing quality products, backed by expert advice, technical & logistical support, and e-commerce solutions. We are part of Sonepar, a family owned business and the global leaders in electrical wholesaling. About the role Be a proud member of our team, support our customers by building value and getting it done.    What you would do in this role

Serve customers on the counter, answer phones and email enquiries
Prepare timely quotes for customers
Develop relationships with customers & suppliers
Be a product knowledge expert to help customers find products they need well train you on products
Collaboratively work

... Click here to view more detail / apply for Customer Service & Sales ? Gladesville

Busby’s Recycling is a local family owned and operated business. After establishing over 40 years ago Busby’s has become to be the leading scrap metal and car recyclers in Toowoomba. Our trucks are fitted with the right equipment to handle the collection of small or large loads.

We are seeking highly experienced Customer Service Manager to join our team on a full-time and permanent basis. We require reliable individuals with strong integrity who can contribute a positive, can-do attitude to both the role and the team

Key duties include but are not limited to:
Maintain good customer relationships
Oversee and assist with customer queries and concerns
Oversee and assist with the day-to-day customer service function including phone and email support
Process customer and supplier invoices (recipient created) using company specific software
Provide customer summaries and reports using company specific software and excel
Liaise with contractors and third parties to coordinate customer service outcomes
Maintain business records
Account reconciliations
Ensure the company’s policies, procedures and standards are adhered to
Co-ordination of personnel activities including but not limited to safety, training and supervision
Report and collaborate with senior management to promote growth with customers and suppliers

To be considered for the role you must have the following:
Proven working experience in the same field
Experience in providing customer service support
Excellent knowledge of management methods and techniques
Good communication skills over the phone, in person and via email
Working knowledge of customer service software, databases and tools
Awareness of industry’s latest technology trends and applications
Ability to think strategically and to lead
Strong client-facing and communication skills
Advanced troubleshooting and multi-tasking skills
Ability to work both autonomously and in a team

If you possess the above skills and proven experience, please apply now!
Salary: Between $70,000 and $75,000 per annum + Super

08th November,
About us Lawrence & Hanson is Australias most recognised electrical wholesaler. Our heritage is strong. Since we have been supplying electrical products to customers across multiple market sectors, including residential, commercial and industrial. We have a national network of over 150 branches providing quality products, backed by expert advice, technical & logistical support, and e-commerce solutions. We are part of Sonepar, a family owned business and the global leaders in electrical wholesaling. About the role Provide our customers with a great experience and work as a member of the branch team to achieve overall results through exceptional sales and service. What you would do in this role

Serve customers on the counter, answer phones and email enquiries
Prepare accurate quotes for customers
Develop relationships with customers
Be a product knowledge expert to help customers find products they need
Actively work

... Click here to view more detail / apply for Customer Service & Sales ? Wodonga

Customer Service Agent
Division: Boral Constr Mat Limited
Department: COUNTRY CONCRETE NSW
Work type: Permanent - full time
Location: Newcastle & Hunter



Your next opportunity
Do you pride yourself on being a reliable, driven and self-motivated individual? Then we want YOU to join our Customer Service team based in our Concrete Contact Centre at Kooragang on a Permanent Full-Time basis!
We are seeking a Customer Solution Agent to provide support for our customers in relation to orders and general inquiries. In this opportunity, you will be required to be available for the 9-5pm shift Monday to Friday and Saturdays on rotation as overtime.  
Your day will involve; 

Receive orders and enter them into our systems in a precise and agile manner (with training provided)
Understand production capabilities of the Boral plant and truck network




... Click here to view more detail / apply for Customer Service Agent

Port Augusta Branch
Full time - 75 hours per fortnight
Salary range: $65,000 to $73,000

Be part of Beyond Bank a bank that is for and with you .
We are one of Australia's largest, 100% customer-owned mutual banks with a credit union heritage. With over 300,000 customers and over 40 branches across five states, we are working hard to be the best relationship bank for customers and communities in Australia. When you join Beyond Bank, you will work for a B Corp and be part of a friendly, inclusive, and supportive environment where you can continue progressing, no matter what stage of your career.
Our values of Customer Obsessed, Empowering Communities, Right things, right way, Shared Ambition, and Championing Sustainability are integral to all that we do and are the standards to which we hold ourselves.  
Where and how you ... Click here to view more detail / apply for Customer Service Specialist

PERSOLKELLY are in partnership with our client based in Alexandria who are a innovative homewares wholesaler, specialising in all homeware and dcor.
Due to expansion, the team are now looking for an experienced Customer Service Manager to report directly to the Director and be a vital addition to their clients, customers, and project teams.
About the role
The Customer Service Manager role is primarily responsible for contributing to the continuous improvement of staff capability and improvement of the customer experience.
Key Responsibilities:

Provide coaching to team members to ensure the team provides a consistently high standard of customers and stakeholders.
Conduct regular side-by-side call & order management observation.
Subject matter expert, & compliance, to the business policies and procedures
Utilize knowledge to monitor, coach and continuously improve team performance.
Subject matter expert, and multi-skilled, across all B2B customer
... Click here to view more detail / apply for Customer Service Manager

WOW Recruitment are seeking a friendly, motivated customer service representative to join our client's dynamic, sociable team. The successful candidate will play a key role in providing exceptional customer service and support to their clients. 
Benefits


Friendly team
Weekly Bonuses - Annually the team are averaging an extra $20,000 per year!
Frequent Salary reviews
Uber Eats Fridays
Monthly lunches
Modern, spacious office space

About the role:


Respond to inbound and outbound customer inquiries on the phone, along with email inquiries
Maintain accurate records of customer interactions and transactions
Meet and exceed customer service performance targets and standards
Foster positive relationships with customers, ensuring their satisfaction and loyalty
Continuously improve knowledge of products and services to better serve customers
Follow established procedures and guidelines to ensure efficient and effective call handling
Collaborate with other team members
... Click here to view more detail / apply for Customer Service Representative

01st November,
Customer Service Advisor    Work schedule: Monday to Friday Hours: 09:00 - 18:00  Salary: 25,   Main Duties Include: To work exclusively with the ShipArt team at all times in all aspects, including the following:

Taking inbound calls to the art team liaising with galleries, agents, artists, buyers with regard to the collection and shipping of artworks. This will be via the telephone and a shared inbox system.
Data entry booking collections, deliveries and shipments onto CODA (our shipping system)
Tracking shipment progress through our supplier network and updating CODA with latest delivery information and POD. Advising art team and clients of delays.
Learning to price and quote for packing, insurance and shipping.
Booking packing jobs in with our professional packing partner.
Arranging storage at our premises for art clients and booking in said storage.
Warehouse duties also required so

... Click here to view more detail / apply for Customer Service Advisor

At Bunnings, you?ll make a positive difference to our business and beyond.
Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online, Bunnings caters for consumer and commercial customers.
By joining our passionate and diverse team, you will have the opportunity to grow, develop, have fun and make a positive difference ? to our customers and the communities where we live and work.
About the role:   
Our team members are the face of Bunnings, always prepared to give it a red hot go. They provide a friendly and helpful service to everyone who walks through our doors, making sure every experience counts. Our customers are met with passionate team members ready to ... Click here to view more detail / apply for Customer Service Team Member

At Bunnings, you?ll make a positive difference to our business and beyond.
Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online, Bunnings caters for consumer and commercial customers.
By joining our passionate and diverse team, you will have the opportunity to grow, develop, have fun and make a positive difference ? to our customers and the communities where we live and work.
About the role:   
Our team members are the face of Bunnings, always prepared to give it a red hot go. They provide a friendly and helpful service to everyone who walks through our doors, making sure every experience counts. Our customers are met with passionate team members ready to ... Click here to view more detail / apply for Customer Service Team Member

Customer Service Team Leader
Division: Boral Resources QLD P/L
Department: CONCRETE QLD
Work type: Permanent - full time
Location: Townsville & Northern QLD



Your next opportunity
Are you ready to lead the charge in transforming customer service operations? We're seeking a dynamic Team Leader to spearhead the creation and implementation of cutting-edge systems and processes for our Customer Service Centre. In this pivotal role, you'll oversee incoming calls for Townsville Concrete Plants while shaping the foundation for future expansions to include more of our Regional Queensland sites. This is your opportunity to drive meaningful change and deliver exceptional customer experiences.
Ready to make an impact? Join us and be part of this exciting journey!
Your day will involve:

Establishing a Regional Call Centre: Lead the development and implementation of a call centre servicing regional Queensland,



... Click here to view more detail / apply for Customer Service Team Leader

At Bunnings, you?ll make a positive difference to our business and beyond.
Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online, Bunnings caters for consumer and commercial customers.
By joining our passionate and diverse team, you will have the opportunity to grow, develop, have fun and make a positive difference ? to our customers and the communities where we live and work.
About the role:   
Our team members are the face of Bunnings, always prepared to give it a red hot go. They provide a friendly and helpful service to everyone who walks through our doors, making sure every experience counts. Our customers are met with passionate team members ready to ... Click here to view more detail / apply for Customer Service Team Member

At Bunnings, you?ll make a positive difference to our business and beyond.
Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online, Bunnings caters for consumer and commercial customers.
By joining our passionate and diverse team, you will have the opportunity to grow, develop, have fun and make a positive difference ? to our customers and the communities where we live and work.
About the role:   
Our team members are the face of Bunnings, always prepared to give it a red hot go. They provide a friendly and helpful service to everyone who walks through our doors, making sure every experience counts. Our customers are met with passionate team members ready to ... Click here to view more detail / apply for Customer Service Team Member

Service NSW - Customer Service Representative Tumut Service Centre  Title:  Customer Service Representative (Service Centres)  Salary:  Service NSW Grade 3/4 ($69,863 - $85,197 pro-rata, plus employer's contribution to superannuation and annual leave loading)  Location: Tumut Service Centre Employment Status:   Part-time ongoing opportunity
We are currently recruiting for a ongoing position of Customer Service Representative at our Tumut Service Centre.
  Please note: This recruitment will only be used to fill roles or create a talent pool for these specific locations. Service NSW uses multi-staged recruitment methods and candidates selected to progress to interview stage, will be required to attend an  in-person interview conducted at the Tumut Service Centre.
About the opportunity: If you are passionate about working in a customer centric team, delivering positive face to face customer service experiences and enjoy working in a fast-paced environment, this could be the right role for you. You ... Click here to view more detail / apply for Customer Service Representative- Tumut Service Centre

Our client are an international market leader, and now seeking to employ a suitably experienced Customer Service Representative in their Head Office.

General tasks will include;
• Communicate with key Accounts through various channels: phone, email, and Service platform.
• Provide information to Key Accounts about solutions.
• Ensures accurate and prompt order processing and complaint handling.
• Support internal customers: Finance, Account Managers and Technicians.
• Maintain records of client interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary between departments.

Other Responsibilities will include;
• Incoming calls and emails.
• Provide information to clients about solutions.
• Maintain records of client interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary between departments.
• Support internal customers: Finance, Account Managers and Technicians
• Raising services orders according to guidelines.
• Create order confirmations and follow the process until order is receive at the warehouse for dispatch.
• Check with logistics availability of products.
• Create Quotes as per Sales request
• Oversee request from creation of the account at CRM,  raise the service job and give feedback to the customer.
• Create proforma Tax -Invoice.

Qualifications
• Diploma, Degree or equivalent
• Minimum 4 years’ experience working within customer support team.
• Microsoft Office - Intermediate / Advanced

Your new company Leading Fintec proud to be disruptors in the industry, based in the CBD looking for a customer service specialist to join the team! Your new role

Answering escalated customer queries, solve problems and close requests.
Follow up non-transacting customers, answer concerns and get customers transacting as soon as possible
Manage any settlement issues, follow up queries and resolve queries in an efficient and timely fashion
Manage all Change of Ownership requests.
Help customers understand the products/solutions available
Manage change of bank accounts, addresses, and other service requests and changes

What you'll need to succeed


Previous call centre experience (preferably within financial services)

Exceptional communication skills and an engaging phone manner

Be action-oriented, drive for results and success


Lead with authenticity, energy and show resilience



What you'll get in return


$65k plus superannuation


Located in the Sydney CBD


Comprehensive training and opportunities for professional growth


Supportive and collaborative team culture.

Vibrant, thriving culture with like-minded values and a passion to put customers first

What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to [email protected] If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Please click here to apply.