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My NRMA

Customer Experience Agent

Full-time

Melbourne Airport

Customer Service

9 months ago

What You’ll Do SIXT Australia is on the lookout for a Permanent Full time Customer Experience Agent to join the team at Melbou..

What You’ll Do

SIXT Australia is on the lookout for a Permanent Full time Customer Experience Agent to join the team at Melbourne Airport.

As a Customer Experience Agent, you will provide exceptional customer service, create and act upon opportunities to make sales and complete vehicle rentals for SIXT Australia following a set of guidelines and procedures. Your key responsibilities will include:

Opening and closing rental agreements
Selling additional over the counter rental products
Managing reservations

What You’ll Bring

Exceptional customer service skills and/or experience
Enthusiastic and driven individual who strives to exceed targets 
Excellent verbal and written communication skills
Flexibility to work on a rotating shift roster including weekends and public holidays
Current unrestricted Provisional or Full Driver's Licence 
Full working rights in Australia

All successful applicants will be required to complete a National Criminal History Check and a pre-employment medical check, including drug and alcohol screening.

What’s In It For You?

At SIXT Australia, we offer more than just discounts – though you get those too! To ensure our employees feel valued, empowered, and celebrated, we provide a range of benefits, including:

$27.66 per hour + shift loadings + generous monthly incentives $$
Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more!
Discounts on all NRMA insurance products including car, home & travel
Uniform and staff car parking provided
“ME” day – one extra day of paid leave per year, called a ME Day, to use at any time during the calendar year
Employee Referral Program where you may be eligible for a $2,000 referral bonus payment

Know You Belong

At SIXT Australia, we celebrate and welcome diversity, working together to create an inclusive workplace where our people feel respected, heard, valued, and connected, regardless of background or experience. We welcome people from all walks of life, embracing unique perspectives.

If you’re ready to rev up your career and be the driving force behind happy customers, we're excited to hear from you. Join Team Orange today!

Quick Apply

AccorCorpo

Hotel Service Manager - Night Manager, Assistant Manager, Front Office Manager, Operations Manager

Full-time

Gold Coast

F&B / Tourism / Hospitality

10 months ago

We are seeking a motivated professional with a passion for service to join our Hotel Service Manager team. We have a number of different ma..

We are seeking a motivated professional with a passion for service to join our Hotel Service Manager team.

We have a number of different manager roles available including Night Manager, Assistant Manager, Front Office Manager, Operations Manager, and Housekeeping Manager.

We are hiring for multiple positions across regional Australian locations outside of Sydney, Melbourne, and Brisbane.

As our next Night Manager, you will:

Provide support, leadership and guidance to the Front Office overnight team
Coordinate the work flow of the front office night team to ensure that the front office is covered at all times, including meal breaks
Provide passionate, knowledgeable and friendly service to external and internal guests at all times
Completion of property specific night audit procedures
Carry out floor checks, where possible
Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
Check guests in and out of the Property accurately and in a timely manner
Greet all guests that come into contact with the Front Office department in a friendly manner, ensuring that the guest name is used at all times
Answer all telephone calls within three rings in a professional manner according to brand standard
Record guest comments for the information of the Head of Department
Ensure accuracy and balancing of till and the department cash float
Prepare and distribute daily reports
Document all transactions and alterations to accounts
Carry out transactions foreign currency accurately
Collect payment of accounts and issue receipts accordingly
Ensure all guest details are fully updated on PMS system to ensure Property information is correct
Ensure guests who are not ALL members are briefed on features and benefits and signed up to the loyalty program
Ensure a thorough and clear handover of information to Team Members on the following shift in order to ensure continuity of service. Read all communication material at the commencement of each shift
Ensure special requests are actioned appropriately and in a timely manner
Maintain the cleanliness and the presentation of the front desk at all times
Ensure effective communication between other departments and Management

As our next Assistant Manager, you will:

Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed to provide a consistent, high level of service for all guest contact
Ensure that all company and department policies and procedures are understood by all Team Members and that they demonstrate their understanding through the performance of their duties
Ensure effective communication of new or updated information regarding policies, rates or general Property information
Conduct departmental meetings to brief Team Members on activities and discuss any issues relevant to the shift. Attend or prepare meetings as and when required by Senior Management
Carry out all front office reception duties as required
Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
Supervise the reservation area ensuring maximum yield is achieved at all times
Ensure all revenue for the day is accounted for with daily summary being completed to balance daily activity
Assist in the preparation of Team Member rosters, ensuring that optimum number of Team Members is achieved within budgetary guidelines
Assist in the recruitment and selection of Team Members for the department, when required
Conducts timely Performance Development Appraisals for Front Office Team Members, when required
Organise skills training for Front Office Team Members in conjunction with the Human Resources
Implement strategies to increase the productivity and morale within the Department in conjunction with the Head of Department
Ensure all operating equipment is in good working order, reporting any faults, repairs or cleaning needs to appropriate department
Encourage and foster an environment of open communication and efficiency between the guest services department and other departments
Be aware and enforce the Privacy Act with respect to all guests
Participate in scheduled training and development programs provided by the Property to improve self and department standard
Ensure a thorough and clear handover of information to Supervisory Team Members on the following shift in order to ensure continuity of service

As our next Operations Manager, you will:

Handles all guest or owner complaints immediately in a friendly manner • Assists the General Manager in ensuring a fair and equitable distribution of revenue to all unit owners
Build and foster a strong relationship with all unit owners
Maintain a strategic business perspective – be adventurous in seeking opportunities to build and retain owner and guest business within the Property
Ensures a smooth, efficient day-to-day operation of the Property.
Assists the General Manager in the direction of the property services and operations, liaising with all Departments as required.
Relief coverage for the General Manager in their absence.
Provides essential feedback to the General Manager on the status of the property operations and the departments.
Provides ongoing guidance, leadership and support to the General Manager, Heads of Department and Front Line team.
Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times.
Deal effectively with guest complaints and feedback in an efficient and professional manner.
Conducts regular Head of Department meetings to improve and maintain guest service standards and record minutes of these meetings.
Recommends and implements revenue strategies to improve guest comfort and ensure innovation of service levels are maintained.
Encourage and foster an environment of open communication and efficiency between Departments and wider Shared Services teams to ensure overall financial success of the Property.
Ensures departments are ready for peak service periods and are staffed accordingly.
Be conversant with all tiers of the rate structure.
Liaison with Sales & Marketing to maximise sales opportunities by effective promotion, advertising and marketing.
Cultivation and maintenance of a positive sales culture maximising up-selling and on-selling.

As our next Front Office Manager, you will:

Handles all guest or owner complaints immediately in a friendly manner • Works with the General Manager to ensure a fair and equitable distribution of revenue to all unit owners
Build and foster a strong relationship with all key stakeholders
Maintain a strategic business perspective – be adventurous in seeking opportunities to build and retain owner and guest business within the Property
Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed to provide a consistent, high level of service for all guest contact
Works operationally in the Front Office as dictated by trading patterns and when required
Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
Supervise the reservation area ensuring maximum yield is achieved at all times
Accountable to the General Manager for the productivity of the department, within the budgetary guidelines
Recommends and implement strategies to improve guest comfort
Prepares schedules for renovation of guest rooms, in conjunction with Housekeeping and Maintenance Managers as required
Encourage and foster an environment of open communication and efficiency between the guest services department and other departments
Work closely with the Housekeeping Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
Be aware and enforce the Privacy Act with respect to all guests
Participate in scheduled training and development programs provided by the Property to improve self and department standard

As our next Housekeeping Manager, you will:

Plan and coordinate all work activities in the Housekeeping department ensuring all tasks are completed at or above the required standard and within specified timeframes
Accountable to the General Manager and Operational Housekeeping Manager for the productivity of the department, within the budgetary guidelines
Carry out regular inspections of all areas of the property in conjunction with the Maintenance Manager to ensure that all facilities are being cleaned and maintained according to Health and Safety standards
Ensure that the department is prepared for any changes in business levels.
Maintain the appearance and cleanliness guest rooms and Property grounds, ensuring maximum guest comfort at all times
Work closely with the Rooms Division Manager / Front Office Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
Liaises with outside contractors with regard to laundry and cleaning material services
Order and control all Housekeeping inventory, including chemicals, linen and supplies
Prepares schedules for renovation of guest rooms, in conjunction with Front Office and Maintenance Managers as required
Communicate with all departments to ensure that the Housekeeping department‘s activities are understood and executed
Assists in the yearly preparation of the budget as required
Prepares accurate weekly, monthly and yearly reports as required
Recommends and implement strategies to improve guest comfort
Participate in scheduled training and development programs provided by the Accor Acedemie / Property to improve self and department standards, and attend departmental meetings as required
Assist guests with all enquiries handle complaints and provide accurate information to guests about Property facilities and services

Quick Apply

AccorCorpo

Hotel Service Manager - Night Manager, Assistant Manager, Front Office Manager, Operations Manager

Full-time

Gold Coast

F&B / Tourism / Hospitality

10 months ago

We are seeking a motivated professional with a passion for service to join our Hotel Service Manager team. We have a number of different ma..

We are seeking a motivated professional with a passion for service to join our Hotel Service Manager team.

We have a number of different manager roles available including Night Manager, Assistant Manager, Front Office Manager, Operations Manager, and Housekeeping Manager.

We are hiring for multiple positions across Sydney, Melbourne, and Brisbane!

As our next Night Manager, you will:

Provide support, leadership and guidance to the Front Office overnight team
Coordinate the work flow of the front office night team to ensure that the front office is covered at all times, including meal breaks
Provide passionate, knowledgeable and friendly service to external and internal guests at all times
Completion of property specific night audit procedures
Carry out floor checks, where possible
Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
Check guests in and out of the Property accurately and in a timely manner
Greet all guests that come into contact with the Front Office department in a friendly manner, ensuring that the guest name is used at all times
Answer all telephone calls within three rings in a professional manner according to brand standard
Record guest comments for the information of the Head of Department
Ensure accuracy and balancing of till and the department cash float
Prepare and distribute daily reports
Document all transactions and alterations to accounts
Carry out transactions foreign currency accurately
Collect payment of accounts and issue receipts accordingly
Ensure all guest details are fully updated on PMS system to ensure Property information is correct
Ensure guests who are not ALL members are briefed on features and benefits and signed up to the loyalty program
Ensure a thorough and clear handover of information to Team Members on the following shift in order to ensure continuity of service. Read all communication material at the commencement of each shift
Ensure special requests are actioned appropriately and in a timely manner
Maintain the cleanliness and the presentation of the front desk at all times
Ensure effective communication between other departments and Management

As our next Assistant Manager, you will:

Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed to provide a consistent, high level of service for all guest contact
Ensure that all company and department policies and procedures are understood by all Team Members and that they demonstrate their understanding through the performance of their duties
Ensure effective communication of new or updated information regarding policies, rates or general Property information
Conduct departmental meetings to brief Team Members on activities and discuss any issues relevant to the shift. Attend or prepare meetings as and when required by Senior Management
Carry out all front office reception duties as required
Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
Supervise the reservation area ensuring maximum yield is achieved at all times
Ensure all revenue for the day is accounted for with daily summary being completed to balance daily activity
Assist in the preparation of Team Member rosters, ensuring that optimum number of Team Members is achieved within budgetary guidelines
Assist in the recruitment and selection of Team Members for the department, when required
Conducts timely Performance Development Appraisals for Front Office Team Members, when required
Organise skills training for Front Office Team Members in conjunction with the Human Resources
Implement strategies to increase the productivity and morale within the Department in conjunction with the Head of Department
Ensure all operating equipment is in good working order, reporting any faults, repairs or cleaning needs to appropriate department
Encourage and foster an environment of open communication and efficiency between the guest services department and other departments
Be aware and enforce the Privacy Act with respect to all guests
Participate in scheduled training and development programs provided by the Property to improve self and department standard
Ensure a thorough and clear handover of information to Supervisory Team Members on the following shift in order to ensure continuity of service

As our next Operations Manager, you will:

Handles all guest or owner complaints immediately in a friendly manner • Assists the General Manager in ensuring a fair and equitable distribution of revenue to all unit owners
Build and foster a strong relationship with all unit owners
Maintain a strategic business perspective – be adventurous in seeking opportunities to build and retain owner and guest business within the Property
Ensures a smooth, efficient day-to-day operation of the Property.
Assists the General Manager in the direction of the property services and operations, liaising with all Departments as required.
Relief coverage for the General Manager in their absence.
Provides essential feedback to the General Manager on the status of the property operations and the departments.
Provides ongoing guidance, leadership and support to the General Manager, Heads of Department and Front Line team.
Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times.
Deal effectively with guest complaints and feedback in an efficient and professional manner.
Conducts regular Head of Department meetings to improve and maintain guest service standards and record minutes of these meetings.
Recommends and implements revenue strategies to improve guest comfort and ensure innovation of service levels are maintained.
Encourage and foster an environment of open communication and efficiency between Departments and wider Shared Services teams to ensure overall financial success of the Property.
Ensures departments are ready for peak service periods and are staffed accordingly.
Be conversant with all tiers of the rate structure.
Liaison with Sales & Marketing to maximise sales opportunities by effective promotion, advertising and marketing.
Cultivation and maintenance of a positive sales culture maximising up-selling and on-selling.

As our next Front Office Manager, you will:

Handles all guest or owner complaints immediately in a friendly manner
Works with the General Manager to ensure a fair and equitable distribution of revenue to all unit owners
Build and foster a strong relationship with all key stakeholders
Maintain a strategic business perspective – be adventurous in seeking opportunities to build and retain owner and guest business within the Property
Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed to provide a consistent, high level of service for all guest contact
Works operationally in the Front Office as dictated by trading patterns and when required
Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
Supervise the reservation area ensuring maximum yield is achieved at all times
Accountable to the General Manager for the productivity of the department, within the budgetary guidelines
Recommends and implement strategies to improve guest comfort
Prepares schedules for renovation of guest rooms, in conjunction with Housekeeping and Maintenance Managers as required
Encourage and foster an environment of open communication and efficiency between the guest services department and other departments
Work closely with the Housekeeping Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
Be aware and enforce the Privacy Act with respect to all guests
Participate in scheduled training and development programs provided by the Property to improve self and department standard

As our next Housekeeping Manager, you will:

Plan and coordinate all work activities in the Housekeeping department ensuring all tasks are completed at or above the required standard and within specified timeframes
Accountable to the General Manager and Operational Housekeeping Manager for the productivity of the department, within the budgetary guidelines
Carry out regular inspections of all areas of the property in conjunction with the Maintenance Manager to ensure that all facilities are being cleaned and maintained according to Health and Safety standards
Ensure that the department is prepared for any changes in business levels.
Maintain the appearance and cleanliness guest rooms and Property grounds, ensuring maximum guest comfort at all times
Work closely with the Rooms Division Manager / Front Office Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
Liaises with outside contractors with regard to laundry and cleaning material services
Order and control all Housekeeping inventory, including chemicals, linen and supplies
Prepares schedules for renovation of guest rooms, in conjunction with Front Office and Maintenance Managers as required
Communicate with all departments to ensure that the Housekeeping department‘s activities are understood and executed
Assists in the yearly preparation of the budget as required
Prepares accurate weekly, monthly and yearly reports as required
Recommends and implement strategies to improve guest comfort
Participate in scheduled training and development programs provided by the Accor Acedemie / Property to improve self and department standards, and attend departmental meetings as required

Assist guests with all enquiries handle complaints and provide accurate information to guests about Property facilities and services

Quick Apply

AtlamGroup

Service Centre Manager

Full-time

Port Macquarie, New South Wales

Customer Service

10 months ago

Service Centre Manager Full Time - Port Macquarie NSW We are seeking an experienced, motivated and driven individual for a full time Service Centre Ma..

Service Centre Manager Full Time - Port Macquarie NSW We are seeking an experienced, motivated and driven individual for a full time Service Centre Manager role based at Port Macquarie. This is an exciting opportunity for a hands and experienced People Leader to join a dedicated team and a World Market Leader within the Auto Glass industry!The RoleThe Service Centre is a key leadership position within our AutoGlass team. Reporting to the Network Area Manager and working with a supportive and experienced senior leadership group, you will bring your genuine passion for delivering quality customer service and lead the team to success. Key responsibilities include: Manage and maintain stakeholder relationships including customers, insurers, and local suppliers Lead and support the team by setting and meeting key performance indicators within agreed budgets Support the development of all team members by identifying and providing learning and growth opportunities Management of schedules of work to be performed on a daily / weekly basis Commitment to learning, growing and developing your team What we are looking forWe are seeking the right individual who can take accountability, a true people leader, and someone who will drive outcomes. Key qualities we are looking for include: Driven business manager and people leader Passion and dedication for business growth Customer focused with a commitment to delivering a first-class experience Work to budgets and towards key performance indicators Excellent verbal and written communication skills, capacity to develop relationships Strong people management, team leadership and influencing skills The PerksO’Brien® is committed to giving you fantastic benefits, a platform for development and working with you to grow your career. To support this, we offer: Work with a supportive senior management team Ongoing reward and recognition programs Learning and development for you to reach your full potential Laptop, phone, and company vehicle or car allowance Realise your potential and build a career with O’Brien! Apply today!As part of Belron®, the world's leading glass specialists operating in 35 countries, O'Brien® put our customer at the heart of everything that we do. We serve more than 300,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. We are a highly successful business, and we need talented people like you to keep us strong. We strive to create a work experience where you can be yourself, achieve great things and feel inspired. A workplace where you can be your best you.O’Brien® is an equal opportunity employer. We celebrate diversity and are committed to create an inclusive environment for all employees. Our goal is to be a diverse workforce that is representative of the communities we serve. If you don’t quite meet all of the criteria, but feel like you could make a difference at…

Click here to view more detail / apply for Service Centre Manager

Quick Apply

My NRMA

Customer Experience Agent/Vehicle Detailer

Full-time

Sunshine Coast

Customer Service

10 months ago

SIXT Australia is on the lookout for a Full Time Customer Experience Agent/Vehicle Detailer to join the team at Sunshine Coast. As a Customer E..

Quick Apply

Metro Welder Services P.L

Electrical Service Technician

Full-time

Lytton, Queensland

Customer Service

10 months ago

Metro Welder Services is Queensland's largest independent Welding equipment repairer with over 30 years of industry experience, leaders in servicing..

Quick Apply

Rentokil Initial

Trainee or Licenced Pest Control Service Technician

Full-time

Gold Coast, Queensland

Art / Design / Entertainment

10 months ago

Love getting out on the road, solving problems on your feet and meeting new people? A role as a pest control technician with Rentokil Initial could be..

Love getting out on the road, solving problems on your feet and meeting new people? A role as a pest control technician with Rentokil Initial could be what you’re looking for.

As a pest control technician, you’ll be responsible for working with commercial and residential customers to keep their premises pest-free.

So, if you are a natural-born problem solver who values autonomy and flexibility, and are looking to be part of an organisation where you are empowered and supported every step of the way, we’d love to hear from you.

Benefits of being part of the Rentokil Initial team:

Working for the world’s largest pest control company
A fully-maintained company van including fuel card
Mobile phone
Employee cash incentive programs & bonuses
Company uniform, safety boots and all the tools you need
Comprehensive induction, training and qualification
Access to employee assistance program, for you and your family
Ongoing learning and development
Career Progression, many of our technicians have expanded into managerial, supervisory or cross functional roles
...and more!

At Rentokil Initial, we take care of the training, but what we do need from you is:

Valid manual Australian driver’s license
As part of the recruitment process, you will be required to complete pre-employment medical, references and police checks

Experience working independently to achieve set targets
Ability to communicate to internal stakeholders and clients both verbally and in writing
Confident using a mobile phone service app/tablet
Manage, maintain and build upon client relationships

About Rentokil Initial

At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.

From washrooms, to aged care homes, to office plantscaping and classrooms – we're there, ready, bursting with passion and pride to make a positive difference for our customers and communities.

In Australia, we operate three brands: Rentokil Pest Control, Initial Hygiene and Ambius Indoor Plants. Our parent company, Rentokil Initial plc, employs more than 56,000 people across more than 80 countries, supporting over 5 million customers.

Employee Testimonials:

"There are so many things I love about my job. I love being on the road, my own little van that I get to zoom around in, and the relationships and connections I get to build."

Angela Smith

Technician

"There's a sense of purpose in what I do. I get up and go to work to make sure that my people are safe, they're happy and our clients are serviced."

Darran Gibson

Local Service Manager

"Rentokil Initial is the undisputed leader in the global pest industry, and I am very happy to work for them."

Don Ng

Pest Control Technician

Quick Apply

AtlamGroup

Customer Service

Full-time

Eagle Farm, Queensland

Customer Service

10 months ago

Customer Service Apply now Job no: 494210 Work type: Full Time Location: Eagle Farm Categories: Customer Service Full time position in Eagle Farm (Mon..

Customer Service Apply now Job no: 494210 Work type: Full Time Location: Eagle Farm Categories: Customer Service Full time position in Eagle Farm (Mon – Fri) in a brand-new office Dynamic position working collaborating with operations and sales teams Excellent opportunity to join a company that thrives on its industry and encourages career progression WHY BUNZL? As one of the world’s largest providers of distribution and outsourcing services across the Facilities Management, Food Processing, Industrial Safety, Hospitality and Specialist Healthcare sectors, the opportunities we provide our global team of some 21,000 talented people is endless. Ours is a culture of bringing out the best in people. And we do this with a strong entrepreneurial spirit, a firm commitment to training and development, and dedicated leaders who believe that every day is a new day to see new opportunities. YOUR ROLE We are looking for a Customer Service Representative to join our Eagle Farm team. The successful applicant will need to be able to communicate well both verbally and in writing to a wide variety of people, have empathy for others, not be afraid to roll their sleeves up and 'muck in' and possess the ability to provide our customers with the level of service expected within our industry. Customer Service experience in a similar environment would be beneficial, however, it is not just about the experience – BUT it is all about the right attitude! Key responsibilities and desirable skills include: Focus on doing what is right for the customer. Willingness to pick up the phone and make calls. Desire to Learn. Good Time Management Numerical & Analytical Skills Familiarity with Microsoft Office – Including Outlook & Excel Attention to detail BENEFITS Bunzl offers a broad and flexible range of benefits to our team including profit share scheme for eligible employees, exclusive motor vehicle and health insurance products, travel and accommodation discounts, study assistance, many wellbeing and community programs and access to discounted Bunzl products. Apply here if you want a role that offers: A work life balance A Competitive Salary, Profit Share & Over 250 Corporate Discount Offers. Job security – Global company and here to stay! Over $23 Billion global turnover in 2022 Appreciation & Recognition for your ideas and hard work. A Safe, Inclusive & Supportive office environment. Ongoing Training and personal development Access to staff discounts on the -40,000 products we stock and sell – Seriously! check out Bunzl Express for an insight. WE BELIEVE With an entrepreneurial spirit providing endless opportunities, we believe that together we can achieve anything. We believe that through diversity we build strength and stability, and that the safety and security of our employees is not negotiable. Through innovation we find solutions, with an entrepreneurial spirit…

Click here to view more detail / apply for Customer Service

Quick Apply

Recruitment 24/7

Customer Service Adminstrator/Internal Salesperson

Full-time

Acacia Ridge, Queensland

Customer Service

10 months ago

Recruitment 24/7 has a vacancy for a Customer Service Administrator/Internal Salesperson for our client based in Acacia Ridge. This position is F..

Quick Apply

AtlamGroup

Customer Service Officer

Full-time

Coopers Plains, Queensland

Customer Service

10 months ago

About this role ABOUT CSR CSR is a leading Australian Manufacturing business with a rich history and an exciting future. We are recognised for our inn..

About this role ABOUT CSR CSR is a leading Australian Manufacturing business with a rich history and an exciting future. We are recognised for our innovative approach to developing sustainable and high performing building products and systems for the residential and commercial segments across Australia and New Zealand. Part of the CSR family, our Interior Systems Business Unit comprises of Gyprock, Martini, Himmel & Potter. We manufacture and market a full range of products for residential and commercial applications and are the industry leader when providing full suite of interior lining solutions across the building industry. THE ROLE CSR have an exciting opportunity for a Customer Service Officer to join our team in in our Coopers Plains – QLD office! You will play an essential role in representing our business! Customers are the key to our continued success and this role will assist our team in providing an excellent customer experience every time! If you are seeking an innovative industry, with engaging customer experiences and a sense of accomplishment … this is the role for you. A typical day looks like: Managing the customer order inbox and providing excellent customer service by phone and email Processing sales orders promptly and accurately Handling inbound customer enquiries, providing product information and technical support Following up on stock Confirming the delivery requirements Maintaining orders and keeping the customers updated and informed Understand and comply with Chain of Responsibility laws for configuration of orders and transport. Other general administration as required Hours of work Monday to Friday, rotating shifts as per follow: 06:00am – 02:00pm 08:00am – 04:00pm You will have the following: Have high energy and enthusiasm with exceptional communication skills. Be passionate about customer service with suitable experience to match. Strong attention to detail with accurate data entry skills, SAP experience desirable WHAT'S ON OFFER Attractive Salary 12% Super Benefits Overtime available Access to CSR's amazing employee benefits & discounts. Work with an established team that is friendly and supportive! Training and career progression provided. If this sounds like the next step in your career and you want to be part of an organisation that fosters a friendly work environment, whilst providing you with personal and career development – then apply now! For more information on us, please visit our website at www.csr.com.au At CSR, we are committed to creating a supportive and engaging environment that recognises and rewards its people, enabling them to grow their career and truly thrive. We are a diverse and inclusive organisation where differences are valued. We welcome people of all backgrounds, experiences, and abilities.

Click here to view more detail / apply for Customer Service Officer

Quick Apply

Loretta Callanan

Service Sales Administrator

Full-time

Gladesville, New South Wales

Customer Service

10 months ago

Service Sales Administrator role now available! Your new company I am currently recruiting for a full-time, permanent Service Sales Administra..

Quick Apply

AtlamGroup

Field Service Engineer - QLD

Full-time

Brisbane, Queensland

Customer Service

10 months ago

Are you motivated by our 'WeLEAD' principles of building trust, creating value for our customers, enabling others, providing direction, delivering res..

Are you motivated by our 'WeLEAD' principles of building trust, creating value for our customers, enabling others, providing direction, delivering results and embracing diversity? Due to growth in the region, we are seeking a Field Service Engineer to join Drägers high performing Medical Service team based in Queensland. If you have some field service experience, are open to learning and enjoy a hands-on position servicing our hospital customers, we would love to hear from you. Your role: Based in South-East Queensland and covering our client base across the whole of QLD with the occasional interstate trip, your strong customer relationship management skills and technical knowledge will ensure your success in this varied position. In your new position, you will focus on the preventative maintenance, troubleshooting and breakdown of Dräger medical devices across QLD including the installation of new devices, software upgrades, providing basic operating instructions and user training of devices. With access to our Head Office in Notting Hill, Vic and on the job training as well as formal technical manufacturer training, you will gain exposure to the whole range of Draeger’s medical portfolio, learning from the team. To meet our customers’ requirements, you will be required to work on the occasional weekend and after hours (paid overtime will be applicable). Who you are: You will be a graduate excited to gain learn the world of Biomedical Engineering or an experienced Field Service Engineer or Technician with experience of biomedical devices or equivalent with a Restricted Electrical Licence and ideally a Biomedical Engineering Degree / Electronics Diploma. Being a team player with excellent communication skills you will provide a high level of customer service in this highly regarded position. As a Field Service Engineer, you will be motivated to achieve your KPI’s and will be provided with a high level of autonomy. In turn your ability to learn new service skills and technical products will be paramount in this position. Added to this, your time management skills, strong communication skills and proficiency in MSOffice will be essential as is a current driver’s licence. Who we are: An international leader in medical and safety technology, Dräger develops innovative equipment and solutions that people the world over trust. No matter where Dräger products are used: it’s always about life. Whether for use in clinical, industrial or mining applications, in firefighting or rescue services, Dräger products protect, support and save lives. The position of Field Service Engineer is within the Medical division covering the product range of patient monitoring equipment anesthesia workstations, ventilation equipment for intensive care, emergency and mobile ventilation units, warming therapy equipment for infants, theatre pendants and IT solutions. Benefits for you: Join the Dräger team to help improve lives of both our customers and…

Click here to view more detail / apply for Field Service Engineer - QLD

Quick Apply

AtlamGroup

Senior Customer Strategy Advisor

Full-time

Brisbane, Queensland

Customer Service

10 months ago

Senior Customer Strategy Advisor Req. Id: 6858 Date: 20 Dec 2023 Location: Brisbane, QLD, AU, 4000 Company: Queensland Rail Queensland Rail's ..

Senior Customer Strategy Advisor Req. Id: 6858 Date: 20 Dec 2023 Location: Brisbane, QLD, AU, 4000 Company: Queensland Rail Queensland Rail's purpose is to provide a customer-focused, safe, reliable, on-time, value for money rail service that benefits the community, supports industry and is integrated with the public transport system. The organisation's vision is connecting communities through a modern, world-class rail service. We are currently seeking a Senior Customer Strategy Advisor (AS6) to join the Customer Insights & Strategy team on a permanent basis. This role is based in Brisbane CBD with starting base salary is $125,001 plus 12.75% superannuation. About the role Reporting to the Team Leader, Customer Strategy, the Senior Customer Strategy Adviser will be responsible for: delivery of strategic customer experience initiatives. the development and delivery of customer experience related communication and engagement plans. management of customer experience documents and engagement platforms. Please see position description for a full list of responsibilities: Senior Customer Strategy Adviser Skills and Experience Required: Customer experience – knowledge of the theory and practice of customer experience methodologies gained within a large organisation (customer insights client-side) or market research consultancy (essential). Project management – proven ability to manage delivery of key customer experience initiatives with enterprise-wide impacts, including vendor procurement and management (essential). Communication and engagement management – extensive experience developing and implementing communication and engagement strategies underpinned by strong written communication and presentation skills (essential). Communication tools – Substantial skill in the use of contemporary office software, including Microsoft Word, Excel, PowerPoint and common data visualization software such as Tableau and Power BI (essential). Change management – change management experience gained within a large and complex organisation (desirable). Lifestyle & Work Benefits at Queensland Rail: Four weeks annual leave, as well as other leaves and flexible working opportunities to help balance between work and personal commitments. Free travel to-and-from work, as well as access to discounted and/or free rail travel for off-duty travel on the City or long-distance travel networks. Access to QR's competitive Employee Benefits 1 Team Values, Diverse and Inclusive working environment. Employee Assistance Program providing employees with holistic and contemporary health and wellbeing programs. Professional and leadership development opportunities and ongoing support to develop your experience and skills. Access to Fitness Passport – a discounted workplace health and fitness program giving you and your family unparalleled access to a wide range of gyms and pools throughout the state. We pride ourselves on our Safety Culture, we ‘work safe’ so that everyone goes ‘home safe’. How to Apply: Click the “Apply” button to submit your resume and cover letter (explaining why you’re a good fit for this role) by the deadline: 11:59 PM on Tuesday, 16 January 2024. Please do not email your application.…

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AtlamGroup

Team Leader Customer Strategy

Full-time

Brisbane, Queensland

Customer Service

10 months ago

Team Leader Customer Strategy Req. Id: 6881 Date: 20 Dec 2023 Location: Brisbane, QLD, AU, 4000 Company: Queensland Rail Our purpose is to pro..

Team Leader Customer Strategy Req. Id: 6881 Date: 20 Dec 2023 Location: Brisbane, QLD, AU, 4000 Company: Queensland Rail Our purpose is to provide a customer-focused, safe, reliable, on-time, value for money rail service that benefits the community, supports industry and is integrated with the public transport system. The organisation's vision is connecting community through a modern, world-class rail service. We encourage a safe, innovative, and inclusive environment where you can deliver quality service while expanding your career and achieving your professional goals. If you thrive in an environment where motivation, teamwork, and forward thinking are paramount, then a career with Queensland Rail could be the right step for you! About the Role The Customer Insights & Strategy team is searching for a dedicated and experienced Team Leader Customer Strategy (AS7). Reporting to the Manager Customer Insights and Strategy, you will be responsible for: researching and identifying opportunities to improve the Queensland Rail customer experience. planning and delivering strategic customer experience initiatives. developing and implementing plans to promote a customer centric culture across the organisation. developing and delivering customer engagement programs. Remuneration: This is a permanent, fulltime position, based in Brisbane CBD with a starting base salary of $139,943 plus 12.75% superannuation and hybrid work options to support the balance between work and personal commitments. For a full list of responsibilities, please review the position description: Team Leader Customer Strategy Skills and Experience Required: Leadership – experience leading teams, projects, change and engagement strategies (essential). Strategy – experience gathering and interpreting data from multiple sources, identify accurate insights and developing key strategic objectives and associated delivery plans (essential). Customer experience – knowledge of the theory and practice of customer experience methodologies gained within a large organisation (customer insights client-side) or market research consultancy (essential). Project management – proven ability to manage delivery of key customer experience initiatives with enterprise-wide impacts, including vendor procurement and management (essential). Communication and engagement management – extensive experience developing and implementing communication and engagement strategies underpinned by strong written communication and presentation skills (essential). Communication tools – Substantial skill in the use of contemporary office software, including Microsoft Word, Excel, PowerPoint and common data visualization software such as Tableau and Power BI (essential). Lifestyle & Work Benefits at Queensland Rail: Four weeks annual leave, as well as other leaves and flexible working opportunities to help balance between work and personal commitments. Free travel to-and-from work, as well as access to discounted and/or free rail travel for off-duty travel on the City or long-distance travel networks. Access to QR's competitive Employee Benefits 1 Team Values, Diverse and Inclusive working environment. Employee Assistance Program providing employees with holistic and contemporary health and wellbeing programs. Professional and leadership development opportunities and ongoing support…

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Sindorf Marsh

Technical service consultant - Laundry Systems

Full-time

Acacia Ridge, Queensland

Information Technology

10 months ago

Due to ongoing growth, Andrew Barton Laundry Systems are now looking for a Technical Service Consultant for their QLD Head Office Based at the warehou..

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AtlamGroup

Transport & Service Specialist

Full-time

Stapylton, Queensland

Transportation / Logistics

10 months ago

Permanent, full time position -Sunshine Coast Generous base rate plus overtime Training & development opportunities Must be willing to work Alternatin..

Permanent, full time position -Sunshine Coast Generous base rate plus overtime Training & development opportunities Must be willing to work Alternating Monthly shifts 1 month 4am start the next month 3pm start Who we are Cleanaway Daniels, part of the Cleanaway group, is a company that provides a diverse range of product and service solutions across the Healthcare arena with the intention of 'making healthcare safer'. Our customers range from hospitals, clinics, vets, pharmaceutical companies and more. What we offer Overtime/Penalty Rates paid for weekends and Public Holidays - when available Uniforms and PPE provided Job security Work-life balance Discounts on private health insurance Your new role Multi-stop pickups and deliveries of bins Unload and load the truck in a safe and timely manner, incorporating hand unload and pallet jack work Ensure all freight is scanned, accounted and paperwork completed as required Load restraint compliance Be part of a proactive safety culture and participate in all safety initiatives Your skills and experience Previous commercial driving experience, multi drop preferred HR Drivers licence required Be able to work independently Be willing to be part of a sustainable company Display a superior commitment to safety *Please also note this role requires some heavy lifting, with the loading and unloading of trucks as well as various dock tasks. How to apply To Apply please submit your current resume by clicking the APPLY NOW button. Due to the nature of the work and clients we service all drivers are required to complete a Pre-Employment Medical involving a Flu Shot and vaccinations against Hepatitis A & B. Police Criminal History Checks as also required as part of the pre-employment process. Cleanaway encourages and values diversity and inclusion. Aboriginal and Torres Strait Islander people are encouraged to apply. www.cleanaway.com.au

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AtlamGroup

Field Service Technician - Salt Lake City, Utah

Full-time

Field, South Australia

Customer Service

10 months ago

Field Service Technician - Salt Lake City, Utah Career Are you interested in joining an innovative smart technology company? RCT designs, manufactures..

Field Service Technician - Salt Lake City, Utah Career Are you interested in joining an innovative smart technology company? RCT designs, manufactures and delivers custom technology and service solutions to support global clients and is a leading provider of Remote Control and Automation solutions for mobile equipment in the international mining industry. The RCT group has over 49 years of history with customers in more than 70 countries worldwide. This opportunity is based in our Salt Lake City, Utah branch and involves product installation, service, repairs and technical support work throughout the United States and internationally. The successful applicant must have equivalent qualifications to auto electrical with a strong interest and/or prior experience with electronics or radio communications. Knowledge of heavy earthmoving machine electrical and hydraulics is also an advantage. Essential requirements to apply: Extensive knowledge in 12/24 V systems on mobile equipment 3 to 5 years of experience working in a mechanical/electrical field Ability to read and interpret electrical and hydraulic schematics Responsible for installing, calibrating, configuring, maintaining, and testing remote control systems and related solutions on mining equipment Understand how to integrate control/automation/protection systems into machine electrical circuit Computer literacy in Microsoft Suite Medically fit and able to pass regular drug and alcohol testing Hold or be able to obtain MSHA Certification Hold or be able to obtain a First Aid Certificate Experience and ability to work both underground and surface mines. You must be a United States resident Valid driver’s license with no restrictions Have or able to obtain a valid passport Applicants must have the following attributes: Able to work away at short notice at various locations throughout the United States and possibly internationally High-quality workmanship and work history Stay current with the industry, customer, products developments and technical best practices Strong customer focus with the ability to represent RCT Able to work with minimum supervision with a disciplined approach to job responsibilities Honest, trustworthy and reliable Wanting to advance in their trade We offer: A competitive package with benefits based on experience Structured in-house and external training programs Work with a specialized and established OEM/Dealer in automation and technology in the mining sector You can refer to our website at rct-global.com for further information on RCT. If you would like to be considered for this position, please email your resume to How can we help?

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AtlamGroup

Technical Service Engineer, Pumps-Cyclones-Valves (Australia – Eastern Region)

Full-time

Brisbane, Queensland

Information Technology

10 months ago

Do you want to make a difference in the world and contribute to a sustainable future? We believe we can develop the technology and gain the know-how ..

Do you want to make a difference in the world and contribute to a sustainable future? We believe we can develop the technology and gain the know-how to make that difference, tackling the climate challenge. It’s a big responsibility, and we have committed to do it. As a leader in the cement and mining industries, we have taken on the responsibility of developing sustainable solutions. We have launched our ambition, MissionZero – enabling our customers to move towards zero emissions cement plant by 2030. Your curiosity know-how and innovative mindset will take us from idea to action. Together, we enable our customers to produce the materials needed for a better future.We are seeking a highly motivated and knowledgeable individual to join our team as a Technical Service Engineer for our Eastern Region, based on the East Coast of Australia.As the key site-based contact for our Customers, the Technical Service Engineer role is critical to provide regular value-adding site visits. You will be responsible for overseeing the product line of KREBS Pumps, Cyclones, Valves, Hose & Rubber (PCV) performance in the field as well as targeting competitor installed base to replace & offering technical solutions with our Teams. This is an excellent opportunity to showcase your expertise in service solutions and drive the success of our products in the region.Job ScopeCustomer focused service support for all Pumps, Cyclones, Valve, Hose & Rubber products in the region - routinely monitoring & offering improved performance solutions to Customers. In-depth knowledge of rebuilds, oversee site installation & routine maintenance of PCV equipment.Targeting competitor installed base, gathering process-data & working with technical teams to offer our products showcasing improved performance, lower total ownership costs, better availability & service support.Technical solutions sales through identifying site issues & troubleshooting - willingness to drive business development and build relationships for repeat business.Maintain site based installation list & monitor performances.Collaborate with the regional sales teams to effectively promote and market our products/services to relevant customers in the region.Work closely with Sales Area Managers, Regional/Global Product Line Management, Capital Sales, and Inside Sales to develop winning proposals.Provide comprehensive training and guidance to customers, sales representatives, and site support.Travel to customer sites and engineering firms to troubleshoot, consult on system design, support start-ups, and ensure proper aftermarket support, including warranty/quality issue resolution.Report won/lost opportunities and customer feedback, including market intelligence, competition activities, and suggestions for product design and improvement based on specific customer pain points.Collaborate to support the successful launch of new products/services in the region.Assist with mining sales opportunities in region.What you bring:Experience in Supporting delivery of technical sales briefings for customer and company representativesExpererience gathering input to customer technical specifications and estimates the costs, resources, time, and technical requirements of modifying, configuring, and installing the product…

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AtlamGroup

Assistant Commissioner, Queensland Ambulance Service

Full-time

Brisbane, Queensland

Customer Service

10 months ago

We are seeking applicants who, within the context of the role responsibilities, possess the following key attributes: Demonstrated high level executi..

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AtlamGroup

Customer Insights Lead, Transport and Main Roads

Full-time

Brisbane, Queensland

Customer Service

10 months ago

We offer a dynamic work environment that is values driven and provides opportunities for growth and progression. We are a flexible workplace and offer..

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Recruitment 24/7

Customer Service Adminstrator/Internal Salesperson

Full-time

Acacia Ridge, Queensland

Customer Service

11 months ago

Recruitment 24/7 has a vacancy for a Customer Service Administrator/Internal Salesperson for our client based in Acacia Ridge. This position is F..

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Chubb Insurance Australia Limited

Complaints & Customer Resolution Analyst

Full-time

North Sydney, New South Wales

F&B / Tourism / Hospitality

11 months ago

Chubb celebrates diversity by fostering an inclusive, flexible and equitable workplace. We support applications from all members of our community and ..

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Recruitment 24/7

Customer Service Adminstrator/Internal Salesperson

Full-time

Acacia Ridge, Queensland

Customer Service

11 months ago

Recruitment 24/7 has a vacancy for a Customer Service Administrator/Internal Salesperson for our client based in Acacia Ridge. This position is F..

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AtlamGroup

Service Administrator

Full-time

Mount Gravatt, Queensland

Customer Service

11 months ago

About the Company Our client is an established trade services supplier to residential and industrial customers, and they have been providing exception..

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AtlamGroup

Customer Service Representative

Full-time

Mount Gravatt, Queensland

Customer Service

11 months ago

About the Company Our client is one of Queensland's fastest growing trade services companies, who pride themselves on delivering an exceptional custom..

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