Our business is growing (fast), which means new roles are popping up regularly. If you're interested in working with CreditorWatch one day, feel free to submit your application to our Talent Pool using this job ad and and we will reach out down the track when a suitable role becomes available

Join one of the biggest and still family-owned forklift brands in the world as a Forklift Mechanic/Service Technician at Crown Equipment. As part of our team, you will play a significant role in the company's growth and overall success by delivering quality service to our customers. You will be responsible for performing scheduled maintenance, safety checks, and repairs on material handling equipment.

 What you will do:

• Servicing and repair of material handling equipment in a dedicated territory and customer base – Help Crown build positive customer experiences
• Latest field-based mobile technology to assist you to manage your daily work schedule
• Inventory input on your Company allocated service van & customer sites - Deliver a professional level of service
• Gain experience in dealing with Australia’s top tiered customer base
• Join the leading forklift service business in Australia – Yes, that’s right, we are the largest forklift service provider in Australia.
• Initial 8 Week onboarding and industry leading training program  
• Perform routine maintenance & complete service work – Reactive & Planned 
• Accurately maintain important service records of work performed by you.

Are you looking for a progressive career change from another industry and want to learn new skills that have potential to earn competitive hourly rates with incentives and excellent potential for overtime? Then this is the role for you.

• Prior experience as a forklift mechanic or service technician will be highly regarded but not essential
• Ability to perform scheduled maintenance, safety checks, and repairs
• Demonstrated mechanical aptitude
• Excellent problem-solving skills
• Strong attention to detail
• Ability to work independently and as part of a team
• Good communication and customer service skills

What sets us apart?

Crown’s history began when two brothers founded the Company in New Bremen, Ohio (USA) in 1945. Today, the fourth generation of the very same family continues to lead Crown in all of its operations across the globe. Being a family-owned and run business is evidenced by more than 200 employees reaching service milestones in our 20, 25, 30, 35, 40, 45 and 50 year categories in Australia alone, with more than 2,000 employees reaching a 25 year service milestone globally. 

As a Company we want to continue to support our employees to be the best versions of themselves and that’s why, as a Crown employee you get to enjoy:

• A benefits program which gives you access to discounts and cashback from over 400+ retailers nation wide.
• Access to a health and wellbeing platform which supports your Mental, Physical and Financial goals.
• Corporate Rates for Private Health Insurance.
• An inclusive working environment.
• An Employee Assistance Program for confidential counselling with chat, phone and face to face counselling options.

SIXT Australia is on the lookout for a Casual Customer Experience Agent/Vehicle Detailer to join the team in Bundaberg. 

As a Customer Experience Agent/Vehicle Detailer, you will provide exceptional customer service, create and act upon opportunities to make sales, and ensure all rental vehicles meet SIXT Australia’s vehicle presentation standards. 

Your key responsibilities will include:  

• Communicating with customers face-to-face, over the phone, and via email
• Opening and closing rental agreements  
• Selling additional over the counter rental products  
• Managing reservations and organising fleet 
• Ensuring vehicles are cleaned and presented to the correct standard, ready for the next customer  
• Inspecting and recording vehicle damage  
• Delivering vehicles between sites  
• Maintaining a clean and safe working area 

Why join us?

We are one global company made up exclusively of knowledgeable, passionate, and creative individuals with expansive experience coming together to reach shared goals.

Above all, we are committed to promoting diversity and inclusivity within the workplace. We want to ensure that no job applicant, temporary worker or employee receives less favourable treatment on the grounds of age, disability, gender and transgender status, race and ethnicity, religion and belief (including no belief), marriage or civil partnership status or sexual orientation.

Role Purpose:

The Senior Customer Success Manager role is an integral part of the team and is responsible for driving performance and sales support for our retailer partnerships in APJ. This role is centred on supporting our retailer teams throughout the pre and post onboarding process. This includes managing the day-to-day support for our retailer partners, and providing efficiency in the development and operational management. The position requires strong interpersonal skills to manage day-to-day client communication, a strategic mindset to help develop media recommendations and help to deliver the retailer's goals.

Responsibilities and Duties:

• Provide world-class service to our retail partners, manage the day-to-day communication and collaboration with external brands/suppliers and internal cross-functional team members
• Present the platform through succinct and efficient demo’s as and when required
• Responsible for the commercial strategy to ensure success for both parties.
• Prepare and present monthly performance reviews for individual clients to report on key performance metrics and recommendations for future strategies to enhance ROI
• Support the build of all material creation campaign completion, bespoke presentations, marketing material.
• Support Suppliers with the campaign set up and optimization recommendations
• Help to monitor overall campaign performance, where necessary, provide recommendations
• Inform our retailer of their campaign status each month, if necessary, gather approvals from Business Lead and/or client on optimizations on improvements etc.