About JLG, an Oshkosh company

JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment, training opportunities and trusted support within the access industry. We are a global company, and our products—including mobile elevating work platforms, telehandlers, utility vehicles and accessories—can be found all over the world.

ESSENTIAL DUTIES AND RESPONSIBILITIES:  

These duties are not meant to be all-inclusive and other duties may be assigned.

• Carry out inspections, servicing and repairs of equipment with a focus on elevating work platforms, telehandlers and lighting towers. May work with other types of equipment on occasion such as hydraulic hoses, small diesel engines, etc
• When attending to customer’s sites make every effort to repair machines on site limiting the need to transport the machines off site
• Be available to travel including overnight accommodation when requested
• Responsible for completing all appropriate paperwork and inspection forms required by JLG policy, ANZ Standards and customer and/or site requirements in a timely manner
• Responsible for notifying the Field Service Coordinator if repairs or services can’t be completed during visit and the reason why, where required providing information for the ability to provide the customer a quote
• Providing a superior level of customer service
• Liaising with technical support including the interpretation of manuals where required
• Conduct van audits and stock takes
• General administrative duties relevant to the role including entering accurate job notes
• Generating sales and service leads where possible and collaborating with the team
• Maintain personal retail labour utilization rates as per target
• As a Field Service Technician you are also required to carry out general duties from time to time as requested by management

MINIMUM QUALIFICATIONS:  

• Previous experience in a similar role – experience with mechanical, hydraulic and electrical advantageous
• Ability to effectively communicate both written and verbal
• Ability to establish rapport with internal and external customers
• Drivers licence
• Proficient Language, Literacy and Numeracy including the ability to write job notes, read safety information, machine manuals and street signs and understand basic numeracy such as time, parts numbers and quantities
• Ability to travel 25%

PREFERRED QUALIFICATIONS: 

• Trade qualification in elevating work platform technology, heavy vehicle, diesel, automotive, auto  electrical or related field
• Strong organizational skills with exceptional follow through and attention to detail.
• Strong time-management and prioritization skills, able to multi-task and prioritize competing requirements and meet deadlines.
• Ability to work in a fast-paced environment where requirements are constantly changing.
• Experience and proficiency with various web-based software applications that allow for transferrable skills to adequately use our Baseplan system and email
• Working at heights license

No FIFO experience? No problem! This could be your chance to get your start in a lucrative industry.

We’re looking for customer service-oriented Indigenous employees with hospitality experience or transferrable skills and a positive can-do attitude. Your next adventure awaits!

What do Service Attendants do?
Service attendants are hospitality-minded specialists that help improve quality of life for village residents living and working away from home:

Working across a range of functions to support operational needs
Housekeeping/Cleaning accommodation rooms aka: “dongas”
Assisting in the Kitchen and Dining Room service areas
Mine Site Cleaning of Offices, Crib rooms and Ablution Blocks
Providing customer service in the Tavern or Retail shop
Maintaining cleanliness of outdoor areas and grounds

What does it take to work FIFO?
The FIFO lifestyle can be very rewarding but it isn’t for everyone. Consider what to expect and what is required of you when assessing your options:

Ability to work 12-hour shifts and day or night shifts as required
Ability to endure remote environment in extreme heat or weather conditions
Ability to multi-task and assist in other areas with positive teamwork approach
Ability to understand the requirements of safe work and safety protocols
Ability to undergo a pre-employment medical, including drug & alcohol testing
Australian working rights and up to date COVID-19 vaccinations are essential

Most of all, what’s in it for you?
This is an entry-level role which can lead to many more opportunities for your future. Here’s what’s on offer:

Permanent role with Sodexo - we’re looking for keepers!
$80,000+ package with consistent hours, holiday, sick pay, and superannuation
A structured on-boarding and induction program to ensure you get the best start in your FIFO life
Your flights, food and accommodation are covered whilst at site – let the savings begin!
Access to fantastic Village facilities and lifestyle options including gyms, fitness classes, pools, tennis courts, and social activities (dependent on Village)
Access to employee benefits, discounts, and our recognition program
Great teamwork and a solid group of people around you!

CLICK HERE TO APPLY
https://smrtr.io/gqqG4

Sodexo offers over 80 different career streams, upskilling opportunities, and the unique opportunity to progress your career as you learn the business and gain new skills. Your development is our investment.

What are you waiting for? Submit your application today and become part of our FIFO familY

Momentum is innovative, results-driven & customer focused. Our experienced consultants go out of their way to deliver effective recruitment solutions for both clients & candidates. Whether it be one off-hires, bulk recruitment, onsite workforce management or large vendor management models. This NSW government is looking to build out a team of Customer Service Consultants in their Education shared service department supporting the internal customer. Benefits Monday to Friday Work/life balance - Hybrid working arrangements. Great team environment Part-time (min. 20hrs per week) or Full time (7hrs per day, 35 hours per week) available. Full-time shift rosters will be 7.5 hours (including unpaid lunch break) between 7:30 am - 6:00 pm on a rotational roster. About the role As a Customer Service Officer, you will be responsible for the following: Ability to deliver high-quality customer service, through strong customer engagement in a high-volume contact centre environment. Handle customer enquiries promptly and courteously while maintaining confidentiality and using discretion in the performance of all duties. Identify, refer and assign non-standard and more complex enquiries to a Centre of Expertise for action and resolution. Maintaining currency in knowledge of policy, legislation and related business processes in order to efficiently and effectively respond to customer needs. Maintaining accurate data records in a customer management system to ensure that customer enquiries are dealt with in a timely manner. Ability to confidently use multiple technology platforms and databases. Working with call centre key performance indicators (KPIs) To be successful, you will possess the following: Strong commitment to customer service delivery Outstanding communication skills Excellent listening talent High degree of autonomy and therefore self management Think outside the square - solid problem solver Sound IT experience, with the ability to use multiple technology platforms and databases. How to Apply If this sounds like an opportunity you would be interested in, make sure to APPLY today. For any questions, feel free to reach out to our Business Support, Executive & Government division on 02 9267 8211. Momentum is extremely passionate about providing equal employment opportunity for all. We are committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

Click here to view more detail / apply for Customer Service Consultant

Position Partners are currently seeking a Field Service Technician to join their team in Balcatta. This role will report to the Regional  Manager and requires a high level of personal responsibility and autonomy to deliver quality services that maintain a positive customer experience. As a Field Service Technician, you will be responsible for carrying out machine system installation and repairs for customers with particular focus on Machine Control Systems and site solutions; these include 2D/ 3D automation, machine payload weighing and machine safety systems. Installation and support will primarily be onsite with an occasional mix of phone/ remote support activities. This role is subject to pre-employment medical assessment and police check. Key Responsibilities will include: Onsite and workshop-based installations of machine control systems and equipment. Calibration and Commissioning of machine systems and attachments. Trouble shooting, problem solving, technical support. Servicing & maintaining equipment. Customer training. About you: Trade Qualified Auto Electrician, Heavy Diesel Mechanic or Light Vehicle mechanic highly regarded. Excellent communication and organisational skills. Mechanical aptitude and fabrication skills. Understanding of Electrical and Hydraulic systems. Ability to build and manage customer relationships and expectations. Strong attention to detail. Goal oriented, outcome focused, performance driven. Sound computer skills and ability to use Microsoft Office applications. Display a high degree of professionalism and positive attitude. Ability to work autonomously. Excellent troubleshooting and diagnostics skills. Strong practical and technical experience. Required: Driver’s Licence (car) Desirable: Experience with heavy equipment mechanical repairs/ maintenance. Experience with heavy equipment auto electrical repairs/ maintenance. Experience with mobile plant hydraulic systems. Experience or exposure to installing and maintaining machine control systems. Interest in new technology development Why join us? Position Partners is a company with an inclusive and collaborative working culture. With an 82% employee engagement rate, we are the place to work. You will be working with evolving and emerging technology as well as great people who are very capable and passionate about what they do. Position Partners believes in diversity of thinking so you will have the ability to make an impact no matter what role you are in. Position Partners provides continuous development for all employees, career progression, reward and recognition, flexible working days and hours, hybrid work (work from home and office), generous parental leave provisions, salary sacrificing benefits, travel and a wellness programme. Position Partners strives for excellent service delivery and taking pride in what we do. If you share these passions in your career, we would like to hear from you. If you have any questions, please reach out to [email protected] Position Partners is an equal opportunity employer that values diversity – we acknowledge the vibrancy that a diverse workforce brings to enhance both our workplace culture and our service delivery. We encourage all suitably qualified applicants to apply. Post Views:…

Click here to view more detail / apply for Field Service Technician – CivilBalcatta, WA

We’re looking for customer service-oriented people with hospitality experience or transferrable skills and a positive can-do attitude. Your next adventure awaits!

No FIFO experience? No problem! This could be your chance to get your start in a lucrative industry.

Full-time positions require ability to commit to a consistent 2 week-on, 1 week-off roster
Casual roles require flexibility and reliability to work across changing swings and rosters, with opportunity to visit different sites and gain experience across a variety service attendant areas

What do Service Attendants do?
Service attendants are hospitality-minded specialists that help improve quality of life for village residents living and working away from home:

Working across a range of functions to support operational needs
Housekeeping/Cleaning accommodation rooms (aka “dongas”)
Assisting in the Kitchen and Dining Room service areas - food handling and food preparation required
Mine Site Cleaning of Offices, Crib rooms and Ablution Blocks
Providing customer service in the Tavern or Retail shop
Maintaining cleanliness of outdoor areas and grounds

What does it take to work FIFO?
The FIFO lifestyle can be very rewarding but it isn’t for everyone. Consider what to expect and what is required of you when assessing your options:

It is a prerequisite for this role that candidates are currently residing in WA
You will be required to obtain a National Police Check, should you not have one dated within the last 6 months
Ability to work 12-hour shifts and, day or night shifts as required
Ability to endure remote environment in extreme heat or weather conditions
Ability to multi-task and assist in other areas with positive teamwork approach
Ability to understand the requirements of safe work and safety protocols
Ability to undergo a pre-employment medical, including drug & alcohol screening
Unlimited Australian working rights
WA Drivers Licence desirable

Most of all, what’s in it for you?
This is an entry-level role which can lead to many more opportunities for your future. Here’s what’s on offer:

Permanent role with Sodexo - we’re looking for keepers!
$80,000+ package with consistent hours, holiday, sick pay, and superannuation for full-time roles
A structured on-boarding and induction program to ensure you get the best start in your FIFO life
Your flights, food and accommodation are covered whilst at site – let the savings begin!
Access to fantastic Village facilities and lifestyle options including gyms, fitness classes, pools, tennis courts, and social activities (dependent on Village)
Access to employee benefits, discounts, and our recognition program
Great teamwork and a solid group of people around you!

CLICK HERE TO APPLY
https://smrtr.io/ghDJK

Sodexo offers over 80 different career streams, upskilling opportunities, and the unique opportunity to progress your career as you learn the business and gain new skills. Your development is our investment.

Are you passionate about providing customer service? Exciting opportunity to help out your fellow Australians!

We are hiring Customer Service Roles to support our client, the Department of Home Affairs, in Modbury. Be recognised and rewarded for your contributions while making a real difference to the lives of Australians.

As a Customer Service Representative, you will be providing essential services to people across Australia and the world.

About The Role

As a Customer Service Representative supporting the Department of Home Affairs team, you will be providing support services to customers in relation to visa, citizenship, trade and customs related matters.

Every customer interaction is unique and you will impart your passion for problem solving and superior customer service and use empathy to deliver optimum outcomes and service for the customer.

With access to knowledge content, extensive training and leadership support, you will work in a fast paced, but rewarding role where each call enables you to help a client become more self-sufficient.

Operating Hours
This is a Full-Time opportunity, we require full availability across our operating hours, Monday to Friday between 7:00am and 7:00pm, with shifts scheduled on a rotating roster.

Skills & experience

• High attention to detail
• Excellent customer service skills
• Patience and empathy towards people in difficult situations
• A team player focus, working collaboratively to exceed expectations
• Clear communication skills to customers and stakeholders
• Punctual and reliable
• Experience adhering to KPI's
• Intermediate computer skills, ability to navigate multiple screens and a typing speed of 30WPM
• A willingness to complete an AGSVA Baseline clearance and a Home Affairs Employee Suitability Clearance (ESC).
• Due to clearance requirements Australian Citizenship is required

Benefits

• Talent development programs designed to engage and empower you: we want to build on your strengths and experiences and provide a career pathway into our Service Desk. Continued opportunities for long term growth in IT in Australasia's largest professional IT services company!
• We offer Cert III courses in Business and/or IT to support your career pathways, covering the costs of the course as well as providing fully paid worktime to complete the course!
• Datacom offers its people the ability to make a real difference and develop their careers within a supportive environment.
• We offer options for you to interview virtually.
• Best in class rewards and recognition program including awards and corporate retail discounts on tap.
• Paid Parental Leave
• Employee referral programs - once you are in and you are loving it - you can refer a friend and get $1000!
  

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.
 

If you're looking for meaningful work with genuine career progression opportunities, training and development, we'd love to hear from you.

APPLY WITH US TODAY!

#LI-DNI

Are you passionate about helping people? Join this exciting opportunity to help out your fellow Australians!

We are hiring Customer Service roles to support our client, the Australian Passport Office, in Modbury. Be recognised and rewarded for your contributions while making a real difference to the lives of Australians.

About The Role

With access to knowledge content, extensive training and leadership support you will be helping Australians with Passport enquires looking to travel.

As a Customer Service Representative, you will be providing essential services to people across Australia on behalf of our Australian Federal Government client. In this role you'll be operating in a dynamic team environment with a focus on meeting quality outcomes for customers.

Operating Hours
We have both full time and casual opportunities available, required availability for the casual roles is a minimum of 20 hours per week across our operating hours.

Our operating hours are Monday to Friday between 7:30am and 7:30pm on a rotating roster with flexibility to support all of your out of work commitments.

Skills & experience

• High attention to detail
• Excellent customer service skills
• Patience and empathy towards people in difficult situations
• A team player focus, working collaboratively to exceed expectations
• Clear communication skills to customers and stakeholders
• Punctual and reliable
• Experience adhering to KPI's
• Intermediate computer skills, ability to navigate multiple screens and a typing speed of 30WPM
• Due to clearance requirements Australian Citizenship is required

Benefits

• Talent development programs designed to engage and empower you: we want to build on your strengths and experiences and provide a career pathway into our Service Desk. Continued opportunities for long term growth in IT in Australasia's largest professional IT services company!
• We offer Cert III courses in Business and/or IT to support your career pathways, covering the costs of the course as well as providing fully paid worktime to complete the course!
• Datacom offers its people the ability to make a real difference and develop their careers within a supportive environment.
• Best in class rewards and recognition program including awards and corporate retail discounts on tap
• Paid Parental Leave
• Employee referral programs - once you are in and you are loving it - you can refer a friend and get $1000!

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

If you're looking for meaningful work with genuine career progression opportunities, training and development, we'd love to hear from you.

APPLY WITH US TODAY!

#LI-DNI

Position Partners are looking for a Field Service Technician to join their Mining Division. The Mining Technician role will join a dedicated team in supplying high quality installation and servicing of GPS hardware on a wide range of mining and landfill equipment around Australia. The role will require an extremely skilled lateral problem solver as most of the work will be in varying and challenging locations. This is a full-time role based out of our Balcatta branch but will require DIDO & FIFO dependent on our clients locations. Key responsibilities will include: Ability to work within the mining sector and operate within the conditions onsite (Drug testing, Heat /Cold, Fatigue limits, remote work and adhoc rosters). Ability to work away at short notice when required by clients. Able to do shift work (12 hrs when onsite and to a maximum of 14 days). Ability to work alone and unsupervised in remote areas. Strong sense of ownership, be initiative and work well in a team. Strong written and verbal communication skills. Strong practical and technical experience. Self-motivated and professional attitude. Company and customer focused. Valid C class driver’s licence. HR license preferred. EWP and Work at Heights Qualifications preferred. Australian Recognised Trade Qualification preferred. Responsibilities: Proactive focus toward safety and hazard identification. Reading Electrical and Hydraulic schematics. Sourcing technical information from available reference manuals, OEM and computer- based systems. Complying with drawings and instructions for new installations. Complying with SWIMS / JHA’s and relevant safety procedures both onsite and in workshops. Installing and removing of components. Conducting technical inspections and job estimations. Undertaking maintenance, diagnostic and troubleshooting (repair based) activities. Installation of HPGPS and FMS systems on heavy mining and landfill equipment Updating software and firmware remotely and on site. Assisting customer sites with project creation and surveying. Fabrication and modification of mounting brackets. Undertaking administration tasks, like Pre-starts, job sheets, timesheets, client reports, Job Safety Analysis (JSA’s) etc. Maintain records and complete reports, paperwork and data input as required. Salary: 80k – 100k. Why join us?  Position Partners is a company with an inclusive and collaborative working culture. You will be working with evolving and emerging technology as well as great people who are very capable and passionate about what they do. Position Partners believes in diversity of thinking so you will have the ability to make an impact no matter what role you are in. Position Partners provides continuous development for all employees, career progression, reward and recognition, flexible working days and hours, hybrid work (work from home and office), generous parental leave provisions, salary sacrificing benefits, travel and a wellness programme. Position Partners strives for excellent service delivery and taking pride in what we do. If you share these passions in your career, we would like…

Click here to view more detail / apply for Field Service Technician- MiningBalcatta, WA