Practice Manager

ARH Baulkham Hills

• Take on a leadership role for a talented team
• Let your passion for pets shine every day
• Be part of our supportive Vet community

An exciting opportunity has opened up as Practice Manager with the Animal Referral Hospital (ARH) in Baulkham Hills on a full-time permanent basis.

The Animal Referral Hospital is a part of Australia’s largest well-established group of specialist veterinary hospitals dedicated to providing the best possible care to our patients, our clients, and our staff.  We offer a wide range of specialist services and provide 24-hour emergency and critical care through our facilities in NSW, ACT, VIC, QLD, and SA. This allows us to provide an exceptional standard of patient care, with access to all the resources, technology & equipment needed for best practice medicine.

About Your New Role

We are looking for an enthusiastic superstar with nursing and HR experience, who is looking to step into a Practice Manager position however doesn’t want to fully move away from the clinical aspects.

• Full-time position
• Managing the day-to-day operations of our clinic, including stock management, people management, rostering and change management 
• Undertaking general nursing tasks
• Leading and developing our team and building a positive team culture
• Monitoring monthly financial performance and team performance, whilst implementing actions to encourage improvement
• Driving our business forward through creating and implementing local marketing initiatives
• Delivering outstanding service and care to all patients and owners

About You

• Industry experience (preferred but not essential)
• Over 3 years of experience in a management position
• Previous experience leading a team
• HR experience with performance monitoring and management
• Strong leadership and team building skills, and the ability to provide coaching for team members and to build a positive culture in your team
• Experience with Rx works (preferred but not essential)
• Strong interpersonal skills
• Willing to learn
• Strong communication and customer service skills
• Good business acumen and organisational skills
• Assertive attitude
• Must be able to work flexible hours

We Offer

This position offers an opportunity to work with some of the best clinicians in their field, in a professional and challenging yet enjoyable workplace. A competitive annual salary plus:

• Leave entitlements - 4 weeks annual leave, personal/sick leave, carers leave
• Continuing Professional education opportunities
• Free annual influenza vaccination
• Uniforms
• 6 weeks paid parental leave and flexible return to work programs
• Free access to confidential Employee Assistance Program LifeWorks 24/7
• Petbarn / Greencross Discounts
• Opportunities for growth within the network

Join our ARVA Platinum Partner team that sees diversity and inclusion as more than just policies and practices. This is a growing business and for the right candidate ongoing opportunities will undoubtedly present themselves.    

Apply now!

At Xe, we live currencies. We provide a comprehensive range of currency services and products, including our Currency Converter, Market Analysis, Currency Data API and quick, easy, secure Money Transfers for individuals and businesses. We leverage technology to deliver these services through our website, mobile app and by phone. Last year, we helped over 300 million people access information about the currencies that matter to them and over 225,000 people used us to send money overseas.

We are proud to be part of Euronet Worldwide (Nasdaq: EEFT), a global leader in processing secure electronic financial transactions. Under their Money Transfer division, Xe and Ria Money Transfer have been brought together to help establish the third largest money transfer business in the world.

How will you help Xe become more successful?

The SME Client Manager – APAC will own the growth of the Digital (SME) book of Corporate customers across Australia & New Zealand. This role will be tasked with growing the existing business, supporting the transition towards more technology centric experience, and driving a high-performance culture in the digital team.

Our principles

• AMBITION - We dream big, try things out and always ask “why not?” and “what if?” We’re ambitious in our thinking and our delivery

• RESPONSIBILITY - We get involved, bring our perspective and are always open to new ideas. We take personal responsibility
• COMMUNITY - We value a sense of belonging, trusting each other and encouraging authenticity. We contribute to our community

What you'll do;

The ideal candidate will have experience managing a high performing inside sales function, an in-depth knowledge of the conversion funnel from first time website visit to trading customer, experience in CDD/KYC/KYB requirements and technology in the FX and international payments space, and the ability to leverage digital tools to drive revenue and profitability across a large portfolio of SME customers.  The role will report to the Head of Corporate APAC, but collaborate closely with the Growth function in the US, as well as leaders and individual contributors across the High Value Corporate Dealing and Sales functions, Compliance Operations, Payment Operations and Regulatory Compliance throughout APAC.

KPIs to own

-          Total Digital revenue

-          Conversion rate of new digital applications to traded customers

-          New in-year revenue from newly traded customers

-          % retention of digital book

KPIs to influence

-          Conversion of new web visitors to applications

-          Total APAC corporate new in-year revenue from newly traded customers

Who You are;

As SME Client Manager– APAC, your responsibilities will include:

• Digital Interaction Optimization: Utilize digital tools to analyse customer interactions across our digital platform. Identify areas for improvement and implement changes to enhance the user experience and drive revenue growth.
• Sales Transformation: Lead the transformation and modernization of the sales process, sales infrastructure, and client portfolio management to improve key metrics such as revenue per client, sales productivity, sales operating leverage, contribution profit, time-to-active, CAC/LTV, retention, and SoW growth.
• New Client Conversion – design and execute an inside sales strategy, working closely with Product and Growth teams, to maximize conversion of new inbound applications to trading customers. The focus will be ensuring appropriate cadences and touch points from the inside sales function from application through to first trade, and streamlining the requirements and methods of obtaining KYC/KYB to improve customer experience and time to verification.
• Digital customer service & portfolio growth – design and execute the appropriate service model to maximize the growth and retention of Digital customers. Implement strategies to grow the existing portfolio by up/cross-selling new platform capabilities, aligned with the product roadmap.
• High value customer segment – put in place appropriate processes and measures to identify digital customers to “graduate” to the high-value service model, and vice versa, working closely with the high value team and Head of Corporate to ensure our Dealing roles are only focused on the customers that need and deserve that level of service.
• Pricing Optimization – at a portfolio and individual customer level, optimize how we price our Digital book of customers to maximize retention, conversion and revenue growth over time.
• Customer-Centric Approach: Represent the voice of every corporate customer that uses our web platform and collaborate with Product, Technology, and Operations to influence the redesign of the customer journey and internal processes, with a focus on enhancing the end-to-end customer experience and maximizing revenue potential.
• Team Leadership: Develop and lead a high-performing sales and service team, driving adoption of sales enablement and modern sales tools, standardizing best practices, and fostering a culture of performance. This includes the digital transformation of existing sales and compliance processes and teams to align with new sales motions.
• Experience in FX or International payments is desirable.

Benefits

• 20 days annual leave increasing with each year of service (capped at 25 days
• Paid day off for your Birthday
• Discounted Euronet Employee Share Purchase Plan (ESPP)
• Plumm Mental Health and Wellbeing
• Competitive market-based salary
• Annual Discretionary Bonus
• Superannuation
• Healthcare

We want Xe to be a great place to work and to ensure that our communities are represented across our workforce.  A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects. 

At Xe we are committed to making our recruitment practices barrier-free and as accessible as possible for everyone.  This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on [email protected] 

Sleek.com is on a mission to revolutionise how entrepreneurs operate their businesses. We want to give business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business.

We are a team of 400+ Sleekers from 18 countries, with offices in Australia

• An open and inclusive culture with an international team that believes in the values of S.L.E.E.K - Simplicity, Loyalty, Entrepreneurship, Excellence and Kindness
• Loads of opportunities to build things and break them without any issue - as long as we learn from it :)
• Grow with our team, grow your career in a fast-moving, always evolving industry
• $1,200 of allowance for health & wellness - health insurance, fitness membership, home office...
• Flexible work arrangements

NOTE: You must be eligible to work in Australia. Work & Holiday visa accepted. 

Eku Energy is seeking a Communications Manager for our global business. In this pivotal role, you will lead the communication and engagement function, playing a crucial part in supporting Eku Energy's global business expansion.

As a key contributor to our team, you will collaborate across various departments, overseeing global communications, marketing, media, and stakeholder engagement for our battery storage investments and operations. As the Communications Manager, your responsibilities will include executing strategic communication initiatives, fostering engagement, and strengthening our presence in existing and new markets.

This role offers flexibility in terms of location within the APAC region, ethier in Melbourne or Sydney, and will have operational reporting to the Senior Manager Policy and Regulation APAC, while functionally aligning with the People and Culture group structure under the leadership of the Chief Human Resources Officer. This position presents a unique opportunity for a passionate communications professional to make a significant impact on Eku Energy's journey towards global market leadership. Join us in advancing the transition to a low-carbon, sustainable global economy with battery storage investments.

Responsibilities of the role

·       Design and manage Eku’s global media, communications and engagement strategy. 

·       Enhance and protect Eku’s brand reputation, acting as brand guardian and ambassador internally and externally. 

·       Lead media activity and engagement, working with external agencies as appropriate, to prepare and distribute press releases, engage media and ensure consistent, targeted and high-quality coverage globally. 

·       Oversee the development of all communications collateral to support company announcements, milestones and public engagement activities. 

·       Brief senior executives and the global business, preparing proactive key messages and collateral to support internal and external activities (i.e. presentations, investor briefings, media relations). 

·       Manage and continuously improve Eku’s online presence including web, LinkedIn and other modes of engagement, including media monitoring. 

·       Oversee and coordinate the company’s global events calendar and attendance, including pitching for speaker opportunities as appropriate, and ensuring all company attendees are briefed and supported appropriately. 

·       To be responsible and to design and deliver community and stakeholder engagement strategies at a project and portfolio level. 

·       Develop and maintain strong relationships with key stakeholders, including shareholders, partners, media, suppliers, local communities, First Nations representatives and broader project stakeholders. 

·       Design, implement and oversee Eku’s Community Grants and Partnership initiatives. 

·       Support internal communications, including intranet development, and work with the People & Culture department to develop our employee brand and offering. 

·       Work collaboratively across the global organisation to coordinate and drive marketing and communication efforts, including the management of third-party suppliers and agencies. 

·       Manage, monitor and report on the effectiveness and impact of communications activity and spend globally. 

·       Develop and implement robust policies and frameworks for communications activities (e.g. approval processes, crisis management plans, social media policies).

Competencies of the role

·       Bachelor’s degree in communications or relevant field.

·       6+ years’ work experience in marketing and communications. 

·       Proven ability to create, manage and deliver strategic communications plans globally.

·       Excellent written and verbal communication skills with demonstrable experience in media relations and stakeholder engagement.

·       Knowledge and track record of working in renewable energy and battery storage industry, project development, infrastructure and investments is favourable.

·       Exceptional organisational skills with ability to manage projects and budgets, often under time pressure, to meet multiple deadlines.

·       Strong team player who can build and maintain internal and external relationships at a senior level.

·       Excellent attention to detail.

·       Self-starter who can work independently in both strategy and execution, in a fast-paced environment.

·       Additional language skills are a strong preference but not required.

Competencies required of all our people

·       Organisational: Entrepreneurial thinking and acting - problem solving capability - innovation capability.

·       Social: Highly motivated with a versatile personality - excellent interpersonal skills - client orientation, communicative - collaborative - enthusiasm to knowledge share.

·       Implementation: Self-management - result and solution orientated - quality awareness - Welfare, Health, Safety and Environmentally focused.

·       Culture: Helps to build a foundation of trust – creates stability – instils kindness – provides structure – is and fosters accountability – cultivates a spirit of reliability – fosters respect.

Our commitment to Diversity, Equity and Inclusion 

The diversity of our people is one of our greatest strengths. An inclusive and equitable workplace enables us to embrace that diversity to deliver more innovative and sustainable solutions for our people, clients, shareholders, and communities. At Eku, you will be encouraged to be yourself and supported to perform at your best. If you are inspired to deliver on our purpose of ‘empowering people to innovate and invest for a better future,’ we want you on our team. If you need adjustments made to the recruitment process, please let us know.

As an inclusive employer, Eku does not discriminate on the grounds of age, disability, sex, sexual orientation, gender identity or expression, marriage, civil partnership, pregnancy, maternity, race (including colour and ethnic or national origins), religion or belief.

Joining Eku means you will be able to work in a way that suits you best. With the right technology, support and resources, our people can work in a range of flexible ways. Talk to us about what working arrangements would help you thrive.

• 25 Days of annual leave
• Flexible working
• Incentives
• Great working culture/global
• Attractive remuneration package

ABOUT THE ROLE
We’re looking for a creative Social Media Manager to take ownership of social output for a number of global clients.

You will have a proven background (min. three years) in publishing or agency, and be comfortable concepting social ideas that get online communities fired up — particularly across Instagram, TikTok and LinkedIn.

You will be working directly with clients, leading always-on activity from ideation to execution across both consumer and corporate worlds. So you’ll be a calm and capable communicator with a solutions-focused mentality.

The accounts we’re hiring for span a range of sectors, from automotive to sports. So you’ll ideally have a versatile range, and be comfortable across multiple verticals.

As part of the Editorial team, you’ll stay on top of trends and move at the speed of internet culture. You see yourself as a strong solo worker, but also the ultimate team player. We’re hard workers, big thinkers, care about the small stuff and like to have fun.

ROLE-SPECIFIC REQUIREMENTS
The nature of We Are Social’s business requires a high level of flexibility and versatility. While the specific content of your role is clearly defined, the nature of the demands placed on us and the creativity of our campaigns means that the role will evolve over time and needs a ‘can do’ approach to picking projects up and making them happen.

We expect you to show confidence and competence in the key areas below:

• A keen interest in cultural and social trends
• A proven creative conceptor who’s confident in delivering planned and reactive assets, particularly across Instagram
• Capable of delivering clean copy in the correct tone of voice, ensuring it’s on-brand and always on-time
• Adept at finding the key insight/hook that will capture attention 
• Able to craft an inspiring and clear deck (in Google Slides) to present work
• Accountable for deadlines and thinking ahead, preempting any problems
• Confident dealing with clients and being able to collaborate respectively
• Be able to deal with feedback constructively and dispassionately
• Strong social platform knowledge across the major platforms, while curious about new platforms and developments
• Excellent communication, presentation and project management skills
• Being calm under pressure and with the capacity to manage multiple projects simultaneously
• Experience in organic (and ideally) paid social media
• Manage, track, and report on performance, using learnings to optimize future creative opportunities

• Ability to assess key learnings from campaigns and incorporate them into your next work
• A knack for turning complex information or jargon into digestible consumer-friendly comms

ABOUT WE ARE SOCIAL

We Are Social is a socially-led creative agency operating globally at the forefront of marketing and culture. We are the world's leading social specialist network: Over 1300 social experts in 19 offices around the world proving the power of social thinking to drive business value. We help brands immerse their stories in the real conversations their audience are having. We generate sharp strategies and inspiring campaigns, based on social insights for forward-thinking brands like Samsung, TikTok, Audi, Mastercard, Kayo, PWC and Colgate.

We’re focused on creating ideas worth talking about. How do we do that?

• We put social thinking at the centre of what we do.
• We connect people and brands in meaningful ways.
• We create ideas worth talking about.
• We Are Social.

Here in Sydney, we are a group of people from different walks of life, united by a passion for popular culture. We Are Social is an equal opportunity employer, we value diversity of thought and experience at our company. Learn more about our culture and our work.

INTERESTED?

Are you interested in the opportunity you just read? If you have any questions, don’t hesitate to contact Chloe Houlcroft (People & Culture Assistant at [email protected]). You can apply by sending us your CV and cover letter. In the interview process, you will meet, among others, Ruaridh O’Donnell (Editorial Director) and Suzie Shaw (CEO)

At Ofload, we're at the forefront of digital freight services, empowering businesses to build efficient, flexible, and sustainable supply chains. Our mission is to achieve zero waste in trucking by digitising the transport industry.

Every day in Australia, around 30% of trucks travel empty and a further 50% are idle amounting to mass inefficiency and harmful environmental impacts. 

Since 2020, we've successfully removed over 5 million empty kms from Australian roads. Our customer base has expanded to over 250 businesses, and we proudly support small business carriers by connecting them with household brands like Asahi, Metcash, and Noumi.

As part of our sustainability commitment, we partnered with Trace to measure, reduce and offset our emissions, actively working to minimise our own environmental impact.

In 2022, we propelled our growth through the strategic acquisition of a Melbourne-based logistics company, and raised $60m in Series B funding. Notably, we were recognised by the Australian Financial Review as one of Australia’s Most Innovative Companies.

Fast forward to 2023, Ofload was named a Deloitte Tech Fast 50 Company in Australia, and secured the 4th spot on the LinkedIn Top Startups List 2023. And here's the exciting part – we're just getting started!

We are looking to grow our team and welcome people excited by the opportunity to transform the logistics industry. If you're ready to be part of a dynamic team driving change,  join us on this incredible journey!

The Role

We are looking for an excellent communicator who is passionate about getting a timely resolution. No previous experience in operations is necessary, as we'll train you on the job. This is not your typical Customer Service role, where you never speak to the customer again. Instead, you'll be responsible for establishing long lasting relationships, by building rapport and connections with both our shippers and carriers, obtaining necessary documents and resolving any issues that arise. If you're looking for more than 'just a job' and want this to be the start of your career, this is a great opportunity for you.

What You'll Do

• Develop and manage relationships with existing customers
• Support the operations team at Ofload in the daily business
• Handling inbound queries via phone, email and facebook
• Engage with our customers directly and regularly, conducting all outbound calls
• Listening to customers to understand their needs and provide assistance to help resolve any issues
• Drive outbound operational queries by contacting carriers for essential documents or shipment updates
• Creating relationships with new customers on the platform, verifying their data and updating their profiles as required
• Record and modify customer information on our database
• Taking ownership of data entry for quotes collected by the teams
• Manage and update the platform to indicate shipment status
• Keep accurate records and document customer service actions and discussions

What You'll Bring

• High School Graduate or above
• Highly organised, self-motivated with excellent attention to detail
• Customer service experience preferred
• Willingness to learn and get into the weeds of the business is critical
• Experience with Salesforce is a bonus!
• Proficient at using data software including MS Excel
• Exceptional communication skills and fluent English capabilities
• Demonstrates initiative, with the ability to multitask and prioritise in a fast-paced environment
• Scrappy - willing to dive in, hands-on and do what’s needed
• Permitted to work in Australia permanently with no restriction on hours (required)

At Ofload we prioritise impact, aptitude and passion, so we’d encourage you to apply if you do not meet all the above criteria.

Life at Ofload

At Ofload, our values are in our DNA and underpin the work we do every day. We are proud of the collaborative, diverse and innovative culture we continue to build. The Ofload team is motivated by a shared ambition to digitise the logistics industry and have a truckload of fun while doing it! As well as the opportunity to join a high-growth organisation with the ability to make a meaningful impact everyday, you will enjoy;

• Working in a hybrid environment with a split of in-office and working from home. Our philosophy on working is one built around connection, inclusion and flexibility.
• Holistic wellness support for you and your family through our wellbeing partnership with Acacia Connection
• Generous parental leave entitlements including 16 weeks primary caregiver leave and continued superannuation contributions
• Annual learning and development budget to support your professional growth
• Paid volunteer leave to support the causes that matter to you

Plus all the exciting perks of joining a startup - epic Ofload swag, weekly catered breakfasts, monthly team lunch, a reward and recognition program and plenty of social events.

Ofload is committed to building diverse and inclusive teams, and a culture where people can bring their whole authentic selves to work each day. Applications are highly encouraged from Aboriginal and Torres Strait Islander people; and equity target groups including women, people from culturally and linguistically diverse backgrounds, people with disabilities, and people who identify as LGBTIQA+.

We endeavour to create an equitable recruitment process with an even playing field for all candidates. If you require any adjustments to be made, please let a member of our recruitment team know.

Are you a self-starter, ready to kick start your leadership journey with ALDI? A Duty Store Manager is a great first step to build on your knowledge and skills!

Location & Hours:  

• Location: Endeavour Hills
• 35 hours per week Contract

Salary:   Enjoy a fantastic hourly rate of $31.46 + shift allowances

What we need from you?

Knowledge

• Successful completion of the RSM Pathway preferred

Skills

• Maintains the highest standard of compliance, safety and cleanliness
• Handles cash with the utmost care and aims to achieve 100% till accuracy at all times
• Efficiently merchandises stock, ensuring correct rotation to minimise loss
• Ensures all controls, policies, procedures and guidelines are followed
• Accurately checks off store deliveries where required
• Proactively identifies and reports incidents, hazards and near misses
• Proactively identifies and recommends improvements to safety and security procedures
• Ability to provide verbal feedback in the form of praise and constructive criticism

Behaviours

• Uses initiative to control, manage and continually improve the quality and efficiency of work
• Communicates effectively with colleagues at all levels
• Consistently acts professionally, fairly and responsibly when dealing with customers and staff
• Demonstrates ability to handle a heavy workload and manages conflicting work demands appropriately
• Acts as a role model for teamwork and actively promotes team spirit
• Provides effective, polite, and courteous customer service

Konica Minolta is innovative, robust and continually evolving. From printing, scanning and copying to cloud storage and managed IT services, our award-winning products and solutions help companies to transform and move information faster. Our people make this possible. As a Workplace Gender Equality Agency Employee of Choice, we offer workplace flexibility, support diversity and promote events and activities to support wellbeing. We strive to create and maintain an inclusive workforce as diverse and capable as our class-leading solutions. We actively encourage women and those from diverse backgrounds to apply for our roles.

About the role

Konica Minolta Australia is transforming to provide a holistic range of IT services and we are currently seeking a passionate Marketing Communications Manager to join our team on a maternity leave cover basis. Reporting to the Chief Marketing Officer, this role is key to managing marketing communications across the Konica Minolta brand, products and services to create awareness, build trust and lasting customer relationships.

• Create and manage annual marketing communications plan, including budgets and timelines.
• Implement marketing campaigns, programs and events to advance Konica Minolta’s brand identity and awareness of product portfolio with existing and new customers.
• Oversee Konica Minolta’s public relations strategy and programs, cultivate meaningful relationships with external audiences and serve as the point of contact for communications.
• Lead internal communications initiatives and manage stakeholder engagement.
• Create comprehensive and effective content strategy with high engagement rates.
• Manage inhouse creative resource and development of creative for campaigns, events and company initiatives. 
• Design and develop effective sales and marketing materials to create awareness and connect customers with the brand and portfolio.
• Manage annual events calendar and ensure successful execution of customer and industry events to promote Konica Minolta and garner interest with products and services.
• Coach, guide and lead the marketing communications team to ensure set objectives are met and develop their capabilities.

Who are we looking for?

• Demonstrated experience in Marketing, Communications, Public Relations or related field in B2B environment.
• Relevant tertiary qualification in Marketing or Communications.
• Sound experience in content strategy, media buying, planning, briefing and agency management.
• Demonstrated experience in project management and budget management.
• Excellent attention to detail, time management and organisational skills.
• Strong verbal and written communication skills.
• Creative skills for contributing new and innovative ideas.

As per Konica Minolta compliance procedures, the successful candidate will be required to undertake background checks.

You will enjoy a collaborative team culture where you will be supported and empowered to contribute your ideas and identify opportunities to develop your team and yourself. We are dedicated to the values of diversity and inclusion and have a firm commitment to ethical practices and corporate responsibility.

Konica Minolta is committed to providing a working environment that is inclusive and fair to both women and men. Progressive policies such as our domestic violence policy; paid parental leave and flexible workplace policies enable our people to balance work and life responsibilities. We have been thrilled to receive a citation from the Workplace Gender Equality Agency (WGEA) as an Employer of Choice for Gender Equality 5 years in a row.

Equal Opportunities

We are committed to providing equal opportunities and actively encourage applicants from all backgrounds to apply for our roles, regardless of gender, age, sexual orientation, ethnicity, religion or disability.
If you are require any adjustments/assistance during the recruitment process please reach out to [email protected]

Join our Team and thrive in an environment built on strong Collaboration, continuous Learning and personal Growth. Everyday at Konica Minolta is an opportunity to share your Ideas, influence Change and engage with colleagues from diverse backgrounds and experiences.