To help us achieve our plan we are looking for a Centre Manager - Head Coach based out of the Darwin International Tennis Centre to join our team at Tennis NT and contribute to the growth of tennis across the territory.

About the role

The Darwin International Tennis Centre "DITC" is the home of major tennis events in the NT. The Centre Manager - Head Coach is accountable for the day-to-day operation of the tennis facility, all coaching at the facility as well as successful operation of the canteen, the pro shop, and management of all associated staff.

The purpose of this role is to increase participation numbers and improve the playing standard at the venue and across the NT - particularly in greater Darwin. Through this role you will support and advocate for pathways into all affiliated clubs and coach businesses that grow the ranks of tennis players, coaches, officials, and volunteers.

You will make tennis a fun game to try and the Darwin International Tennis Centre a great place to be by helping people make connections socially, celebrating success, and by being a warm and welcoming presence within a close-knit regional environment.

Reporting into the CEO - Tennis NT, in this role you will:

Plan: Collaborate with Tennis NT to develop and document plans that provide a strategic direction and vision for the Darwin International Tennis Centre
Coach: Develop and deliver quality Tennis coaching programs and pathways
Service Delivery: Oversee the front of house operations including Pro Shop and Cafe ensuring and friendly and safe environment for customers
Tennis Products & Programs: Administration and management of pathways including school, junior and adult etc.
Staff Management: Select, engage, train and retain team members


About you
What you will bring to the role:

-Excellent operational skills including on court coaching skills
-Previous experience in sales and merchandising, as well as in retail management across sporting equipment
-Great organisational skills with the ability to prioritise, plan work programs and meet deadlines
-Previous experience managing, leading and motivating a team
-Previous point of sale and cash handling experience
-A Tennis Australia Club Pro Coach Tennis Coaching qualification, or equivalent, would be beneficial
-A current Responsible Serving of Alcohol certificate
-You must hold (or be willing to obtain) a current Police Check and Working with Children Check
-The Darwin International Tennis Centre is the home of NT's biggest tennis events, a coach with an interest in events, and leveraging events to grow the profile of tennis, is well-suited to the role.

The Centre Manager - Head Coach is an employee of Tennis NT. You will always consider the overall interests of tennis across the NT and operate in a way that benefits all member clubs and centres. This includes but is not limited to activity such as: cross-promotion of other member clubs, their activities and programs; promoting all member clubs while in any educational setting, and generally as directed by Tennis NT.

What's to love?

-Career development with a range of formal education and on the job training opportunities
-Monthly health & wellbeing activities through our Serving Your Health program
-Flexible working practices & a range of discounts from our sponsorship partners

To Apply
If this opportunity sounds like a great opportunity for you, and your strengths and qualifications meet most of the requirements for this role, we encourage you to apply. A copy of the position description can be found at our website - tennis.com.au. Please submit your resume and cover letter via our online application system. Please note, only applications submitted through our system will be considered.

Tennis is committed to providing a safe environment for all tennis participants, including children and young people. It is essential everyone involved with delivering tennis in Australia understands their responsibility in relation to child-safety.

At Tennis, we embrace differences in gender, age, ethnicity, race, cultural background, disability, religion and sexual orientation. Tennis encourages all suitable applicants to apply for this role.

We are looking for a business development manager who will be a crucial driver of new business within our dynamic growth phase, fuelled by recent capital investment. In this role, you'll play an influential role in steering company strategy with the insights you gather from the field. You will find yourself in a position offering significant earning potential and working within a high-energy, entrepreneurial environment. Your remit will be broad, engaging with a variety of client needs and contributing to the provision of top-tier managed IT solutions. This role is ideal for a seasoned professional who values the opportunity to solve complex IT challenges for customers, including those in remote regions that our business specialises in serving.

About your new role:

Drive new business development, focusing on strategic opportunities that align with our company's expansion goals.
Formulate and execute strategic sales plans that clearly articulate the value of our IT services.
Build high-level relationships within various industries to create and secure new partnerships.
Develop and deliver tailored proposals and presentations to potential clients.
Navigate complex sales cycles with the aim of exceeding sales goals.
Keep informed on industry trends to remain a trusted advisor to clients.

What you need to succeed:

Demonstrable sales achievements within the IT MSP sector, particularly in developing new business.
Capability to impact company strategy through insightful sales and market analysis.
Superior communication and negotiation skills, with a record of closing significant deals.
Dynamic and proactive in business development and client acquisition.
Well-versed in current IT solutions, including cloud computing, IT security, and network infrastructure.

What you will get in Return:

Salary 95K - 105K + super + commissions
Working with a growing team across the NT

Next steps If you feel you have the skills and experience to be a success in this role apply now with a current resume, for more information or a confidential discussion about your next career move Please contact Jemma on [email protected] or on 0467 962 096.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Please click here to apply.

The Tours Manager is responsible for:

• Leading and driving our dedicated Tours department through effective financial management 
• Acting as a senior leader for Kakadu Tourism to make informed business decisions that balance with the needs of the local community and business stakeholders
• WHS, public liability, insurance, recruitment & retention, training, as well as departmental reporting.

Job Description KPMG Enterprise is a specialist division of KPMG Australia, dedicated to advising the emerging, private and mid-market. We work with established and emerging entrepreneurs, family businesses, private clients, not-for-profits and fast-growing companies to build successful, efficient and resilient organisations. By bringing our diverse expertise together, we give our clients the confidence to focus on the things that will truly make an impact and help them grow. Our Business and Tax Advisory team supports clients managing their compliance and looking ahead to plan for their continued business success and growth. We are equipped to decisively deliver new ways of thinking, big-picture perspectives and acute insights that help clients make informed. Your Opportunity With continued growth, we are now looking to recruit a Manager to join our Business & Tax Advisory team in Darwin. Provide tax and accounting advice and solutions to a diverse portfolio which includes small to medium sized entities, family and privately owned businesses, trusts and partnerships, foreign subsidiaries and small listed entitiesFurther develop your technical expertise working across services including tax and accounting compliance and business/tax advisory work for middle market clientsPlay a key role across the full scope of client engagements including regular client contact and attending client presentations and meetings with senior leadersDevelop into a mentor to assist other less experienced team members and encourage their continued professional development How are you extraordinary? You are passionate about the importance of fantastic communication to share ideas, inspire, and create change. You are able to digest, distil, and communicate complex concepts in both written and verbal forms. You get things done! You’re organized, efficient, and have a high attention to detail to deliver impactful outcomes. You enjoy working in the details, with a proactive attitude towards accuracy and deadlines. Your Experience At KPMG, we believe diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients, and communities. To be considered for this opportunity, your qualifications, skills & experience could include:Experience in tax, accounting or business services in a similar environmentA passion for ongoing learningExcellent interpersonal, communication and presentation skillsAn ability to establish and develop effective professional relationshipsHelp creating innovative solutions in a changing world of service deliveryQualifications We will consider those who have completed the CA / CPA program.Additional Information KPMG is a professional services firm with global outreach and deep sector experience. We work with clients across an array of industries to solve complex challenges, steer change and enable growth.  Our people are what make KPMG the thriving workplace that it is and what sets us apart is that we know great minds think differently. Collaborate with a team of passionate, highly skilled professionals who’ve got your back. You’ll build relationships with unique and diverse colleagues who will provide you with the support you need to be your best and produce meaningful and impactful work in an inclusive, equitable culture. At KPMG, you’ll take control over how you work. We’re embracing a new way of working in many ways, from offering flexible hours and locations to generous paid parental leave and career breaks. Our people enjoy a variety of exciting perks, including retail discounts, health and wellbeing initiatives, learning and growth opportunities, salary packaging options and more. Diverse candidates have diverse needs. During your recruitment journey, information will be provided about adjustment requests. If you require additional support before submitting your application, please contact the Talent Support Team. At KPMG every career is different, and we look forward to seeing how you grow with us. For further information, and to apply, please visit our website via the “Apply” button below.

Job Description Our Risk team design and transform risk functions, create, and build enterprise risk management frameworks, advise on Governance, risk, and control solutions, and support businesses in identifying and managing operational risks. Risk Consulting is a growing business that focuses on helping our clients understand, manage, and oversee their risks, including conduct and regulatory change.  Your Opportunity As a key member of KPMG's Enterprise Risk Consulting team, you will work with teams that support Boards and Executive Management to help them navigate their business risks and assist them in achieving their strategic and operational priorities. You will work with clients at all levels across every facet of their business from managing day-to-day operational risks to assisting Boards and Executive Management in developing their strategic plans. Our local client base includes Government clients in utilities, education, healthcare, infrastructure, and financial services, Local Government across the region, and not-for-profit organisations. As a talented Manager, you will:Work on a portfolio of engagements that consistently deliver quality outcomes for clients.Deliver a variety of Risk Assurance and Risk Advisory projects, including internal audit, compliance, regulatory audit, performance audit, and risk advisory services across a variety of disciplines including procurement, safety, financial controls, governance, and operations.Develop technical and business knowledge, through day-to-day interaction with senior management on engagements.Contribute to business development by maintaining strong relationships with clients and building professional networks.Coach and lead team members to develop their careers Develop a deep understanding of KPMG’s broad service offerings and begin to identify additional opportunities outside of Risk Assurance to further support our clients. How are you extraordinary? You are passionate about the importance of fantastic communication to share ideas, inspire, and create change. You are able to digest, distill, and communicate complex concepts in both written and verbal forms. You are tuned in to business development opportunities, with confidence in creating effective sales material including proposals, case studies, and other sector-specific material. You are a kind and compassionate leader with a passion for continually growing your leadership skills to get the best out of a diverse and multidisciplinary team. Your Experience At KPMG, we believe diversity of thought, background, and experience strengthens relationships and delivers meaningful benefits to our people, our clients, and our communities. To be considered for this opportunity, your qualifications, skills & experience could include:Relevant post-graduate professional qualifications such as CA, CPA, and CIA, are highly regardedProven experience in coaching and developing team members as well as mentoring junior staffInternal Audit and Risk Consulting experience in a professional services firm, government organisations, or industry is highly regardedExperience in leading a high-performing team and delivering on multiple concurrent projects and streams of workAdditional Information KPMG is a professional services firm with global outreach and deep sector experience. We work with clients across an array of industries to solve complex challenges, steer change, and enable growth.  Our people are what make KPMG the thriving workplace that it is and what sets us apart is that we know great minds think differently. Collaborate with a team of passionate, highly skilled professionals who’ve got your back. You’ll build relationships with unique and diverse colleagues who will provide you with the support you need to be your best and produce meaningful and impactful work in an inclusive, equitable culture. At KPMG, you’ll take control over how you work. We’re embracing a new way of working in many ways, from offering flexible hours and locations to generous paid parental leave and career breaks. Our people enjoy a variety of exciting perks, including retail discounts, health and wellbeing initiatives, learning and growth opportunities, salary packaging options, and more. Diverse candidates have diverse needs. During your recruitment journey, information will be provided about adjustment requests. If you require additional support before submitting your application, please contact the  Talent Support Team. At KPMG every career is different, and we look forward to seeing how you grow with us. For further information, and to apply, please visit our website via the “Apply” button below.

We are looking for an experienced, professional and enthusiastic Duty manager to lead the team at Oaks Darwin Elan Hotel. 

Responsibilities include:

• Assist in the development and training of Guest Service Agents;
• Ensure that all daily tasks are completed accurately and in a timely manner;
• Conducting guest arrivals and departures;
• Confidently providing personalised, attentive guest service, including pre-empting the guest's requirements;
• Imparting your knowledge and recommendations about the hotel, its facilities and the local area including restaurants and attractions;
• Ensuring guest queries and complaints are handled efficiently and effectively;
• Maintaining accurate guest accounts, adhering to strict confidentiality policies and procedures;
• Finalizing guest accounts, including cash handling;
• Assisting in general administration duties in the Front Office department and general duties across the Housekeeping & Maintenance departments as required

Expected hours: 38 hours per week

Location: 31 - 33 Woods Street, Darwin NT 0800

Annual salary range: $70,000 - $75,000 (excluding superannuation)

Approved sponsor: Oaks Hotels & Resorts Suites

Rentokil Initial has a great opportunity for an enthusiastic Customer Service Consultant to join our team based in Darwin on a Permanent full-time basis.

This role reports directly to the Customer Service Team Lead and will see you utilise your awesome Customer Service experience to build customer relationships, work with technicians on scheduling and make outgoing calls to customers to promote our products and services.

Core responsibilities in the role include:

• Keeping the customer at the centre of your thinking by taking responsibility and ownership for customer satisfaction, loyalty and responding to customer queries related to their bookings in an effective manner.
• Proactively making outbound calls to our existing customers to promote our products and services
• Demonstrate experience in customer service, including the ability to display empathy and active listening skills. Provide a high level of customer service and act as the first point of contact for customer enquiries via phone and email.
• A high degree of attention to detail and accuracy while scheduling appointments for residential customers
• Converting incoming enquiries into sales opportunities using excellent verbal and written communication skills, including interpersonal skills
• Ability to work to deadlines, KPI's and meet sales targets while working as a team and independently.
• Ability to multi-task and attend to ad-hoc jobs as and when they arise
• Documentation of all relevant information on the CRM to provide clear instruction for field technicians.
• Maintaining our databases by ensuring customer records and details are up to date while ensuring compliance.

The ideal candidate will possess:

• Experience working in call centre or internal sales environments (essential)
• Demonstrated experience in phone sales and converting enquiries into sales
• Capable of working with multiple web-based data-bases and email programs. Experience in Microsoft suite is desirable.
• Proficient with communicating verbally and electronically
• Able to work calmly under pressure while multitasking.
• Proven problem-solving skills.
• Ability to work in a team environment to support fellow colleagues.
• Professional, reliable and punctual.
• Accurately enter data into systems.

What is on offer:

• Competitive salary, plus generous bonus/commissions structure to reward individual and team performance.
• A friendly, supportive environment where you can enjoy going to work each day.
• Access to staff benefits and discount program with major retailers and stores.
• Comprehensive training via company’s in-house programs.
• Access to ample on-site car parking.

At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.

If you’re the superstar we’re looking for, and you’re looking for a supportive company culture and a great opportunity for your career, click the Apply button now to submit your resume.

Employee Testimonials -

"There's a sense of purpose in what I do. I get up and go to work to make sure that my people are safe, they're happy and our clients are serviced."

Darran Gibson

“I love working at Rentokil - I love how the internal team bands together and getting to work with different customers every day.”

Matt Jones

“Rentokil Initial enables me to have a career where I feel valued but also gives me the opportunity to be a parent and have work-life balance.” 

Phillip Winkle

About us:

Established in 2007, CDC Data Centres is Australia’s leading operator of sovereign, secure, world-class data centre facilities.

Headquartered in Canberra with multiple facilities in the ACT, NSW and New Zealand, CDC’s diversified operations provide secure data centre configurations that support co-location, containerised and hyperscale compute environments with all campuses interconnected with high-speed carrier grade networks.

At CDC we are passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone’s unique experiences enable us to deliver meaningful benefits for our people, our clients and communities. Our mission is to attract, retain and grow the world’s best data centre team.

Our people are responsive, innovative and trusted in supporting our customers. Together, we configure the landscape to meet the security, reliability, connectivity and sustainability needs for today and tomorrow.

About the role:

We are looking for a Data Centre Manager who will be responsible for exceptional customer service and engagement to one of our key clients. The incumbent will ensure the site is operational, maintained and secured in line with best practice.

Key responsibilities include:

•      Monitoring of the Data Centre environment via DCIM Tools, including rack level temperature & power, chillers, generators, switches, pumps and Data Centre power.

•      Respond to Data Centre incidents 24 x 7.

•      Management of assets within the Data Centre by maintaining an accurate list of Data Centre racks and hardware via DCIM Tools.

•      Utilise DCIM Tools for capacity planning including physical space, power and network ports available in racks.

•      Data Centre patch management including providing support to the customer.

•      Data Centre security management including providing site access to people on the approved access list and escorting personnel during incidents and emergencies.

•      Providing Data Centre infrastructure maintenance by working with the customer to confirm that maintenance contractors have performed scheduled maintenance.

•      Contribute to Data Centre change management system inputs and action requests resulting from the change management system.

•      Provide clear communication to management and tower delivery teams on incidents within the Data Centre.

•      Perform approved Data Centre hardware installation, moves, adds and changes (IMAC).

•      Co-ordinate 3rd party suppliers to meet project deliverables in a timely manner.

•      Create and assist with the creation of service delivery and operational processes, procedures, and reports.

•      Deliver services to adhere to ITIL and define ITIL best practices that can be incorporated into the operational running of the Data Centres.

•      Provide support to the customer to assist with maintaining TIA-942 standards for the Data Centre.

•      Keep current on best practice for Data Centre facility management.

•      Meet CDCs service level agreements and assist the delivery team in meeting service level objectives.

•      Act as the central point of coordination for all Data Centre related incidents.

•      Follow correct site-specific delivery procedures and record management procedures to ensure information is accurate and handled correctly at all times.

•      Comply with CDC’s Policies and Procedures (including appropriate use of internet, probity, and employment conditions).

•      Other duties as directed from time to time.

About you: 

•      Experience providing services to Defence as part of Defence or Defence Industry.

•      Ability to rack server hardware.

•      Good knowledge of ICT hardware to assist with incident management.

•      An understanding of networking and communications over copper and fibre.

•      Ability to coordinate with multiple stakeholders.

•      Ability to travel when required.

•      Be available to work on call hours when required.

•      Maintain the ability to work flexible hours when required

•      ICT Hardware course or equivalent experience.

•      Mechanical or electrical course or equivalent experience.

•      Diploma in IT related course.

•      ITIL certification.

•      Understanding of TIA-942.

•      Data Centre Infrastructure Management related course.

 

Essential:

• Existing AGSVA Security Clearance at Negative Vetting 2 level.

 

How to Apply:

If you are looking to own your career and take on a new challenge in a fast-growing Australian Technology company and be part of our amazing team, please submit your resume and cover letter by clicking Apply.

 

 

We are looking for an experienced, professional and enthusiastic Night Duty manager to lead the night shift at Oaks Darwin Elan Hotel. 

Responsibilities include:

• Assist in the development and training of Guest Service Agents;
• Ensure that all daily tasks are completed accurately and in a timely manner;
• Conducting guest arrivals and departures;
• Confidently providing personalised, attentive guest service, including pre-empting the guest's requirements;
• Imparting your knowledge and recommendations about the hotel, its facilities and the local area including restaurants and attractions;
• Ensuring guest queries and complaints are handled efficiently and effectively;
• Maintaining accurate guest accounts, adhering to strict confidentiality policies and procedures;
• Finalizing guest accounts, including cash handling;
• Assisting in general administration duties in the Front Office department and general duties across the Housekeeping & Maintenance departments as required

The Safety/Quality Manager has a direct line of accountability to the Director of Engineering. The SQM is responsible for the maintenance, coordination and monitoring of Leidos Australia Airborne Solutions Engineering's SMS and QMS.

Duties and Responsibilities

• Hold safety as a core value and contribute to the achievement of a zero harm and incident/injury free environment through active participation in all safety program relevant to the position
• Be the Quality and Safety contact for all Engineering staff, promoting a culture that ensures safety and compliance as the company’s number one priority
• Ensure that the Director of Engineering is kept properly informed on safety and quality matters
• Be responsible for the management and monitoring of Engineering's SMS and QMS
• Actively participates in Safety Review Meetings and Safety Action Groups
• Monitor current and proposed relevant legislation and update the Director of Engineering of any changes
• Actively seek to identify hazards and potential hazards - and safely manage them
• Actively encourage a pro-active safety reporting and Just Culture
• Issue, renew, revoke, suspend or restrict Certification Authorisations
• Be responsible for the production, coordination and management of a yearly audit schedule
• Ensure safety and quality audit findings are responded to in a timely manner and associated remedial and/or corrective actions are planned
• Ensure the adequacy of Engineering procedures in providing maintenance services in accordance with the regulations
• Interface with CASA and third party auditors with respect to audits and resolution of any identified non-compliance or non-conformance;
• Perform other duties as directed by the Director of Engineering