Your Career

This strategic channel role will develop the full 360 degree Cloud Service Provider partner led growth from leveraging Cloud Service Provider (CSP) partner teams, CSP partner reach and marketplaces. Reporting to the ANZ Cloud Service Provider Manager you will center your role on developing and growing channel led opportunities with partners who actively drive revenue for their business via cloud providers and marketplaces.. You will be responsible for educating and engaging the sales account teams within partners and at Palo Alto Networks on the benefits of tri party collaboration. We win by deliberate joint account engagement to solve our joint customers biggest challenges of securing their digital future. Success in the role will also require developing a strong internal network across Palo Alto Networks teams, including marketing, inside sales and Sales Engineers and most importantly our speedboat solutions specialists.

Your Impact

• Grow partner led marketplace transactions and New Customer Acquisitions
• Grow service creation for partners from customer cloud migrations and operations
• Business development with partners involvement to help activate them on Palo Alto Networks offerings
• Build a strong business network within the cloud service providers channels organizations - It is your responsibility to continue to nurture and grow your network
• Engaging with key stakeholders (Channel leadership, Channel Business Managers, Cloud Service Provider Partner Managers) build and execute on a your CSP channel plan
• As part of the overall plan, activate current marketplace partners, identify and recruit new partners who have viewed marketplaces as a relevant pathway in their go-to-market strategy
• Develop and execute business plans driving all aspects of the partner relationship to maximize growth opportunities and ensuring partner is well-positioned to deliver successful customer implementations and recommendations
• Work well in a team environment to ensure partner and customer satisfaction
• Design compelling value proposition that inspire partners to promote our solutions 
• Work with select partners and help them build a services catalog around our cloud security offerings
• Provide clear and consistent communication across the region with your dedicated partners to build strong partnerships throughout your assignment
• Lead regular business performance and relationship reviews with senior management and various stakeholders 
• Build and maintain activity of performance reports and activity dashboards

• Casual position within the Hunter area.
• Open to experienced and new Support Workers with a min Cert III in Aged Care, Community Support or related field - Training available
• 25% casual loading + Not-for-Profit Salary Packaging to maximise your take home pay

We are looking for a Support Worker to work casually across our Home Care Packages program.
Home Care Packages responsibilities:

• Deliver high-quality individualised support and assist our older adult clients, supporting them to maintain and develop their independence so that they can lead enriching and fulfilling lives.
• Follow and implement individual service plans, healthcare, and positive behaviour support plans.
• Provide companionship, conversation, and emotional support and support with personal care in the client's home.
• Assisting with transportation to attend appointments.

Position Overview 

It’s all about our customers. The purpose of this position is to develop and maintain positive customer relations and coordinate with various functions within the company to ensure customer requests are handled appropriately and in a timely manner. The Service Coordinator is expected to be team-oriented and possess strong communication, computer and problem-solving skills. Responsibilities include handling all customer service and parts requests that are received through both telephone and email. 

Roles and Responsibilities: 

Customer Care 

• Manage and process customer Enquires, quotes and spare parts orders. 
• Create cases and work orders for all Field Service Representative (FSE) work. 
• Initiate follow-up calls with FSEs and customers for any work order discrepancies. 
• Coordinate Customer service visits and liaise with the customers and FSE on (service visits, new projects, upgrades, other service-related visits). 
• Process and submit estimates (quotes) to customers for all service work as required. 
• Support Field Service Engineer – Team Lead in managing resource utilization and capacity planning. 

Parts Support 

• Timely response to quotations, technical enquiries, and requests for information. 
• Expedite customer orders to ensure on time delivery and customer satisfaction. 
• Ordering stock for customer spare parts orders, with internal and external suppliers, manage receipting into system. 
• Picking and packing and arrange shipping of spare parts orders. 
• Create work orders for service requests ensure we have purchase orders for all service visits. 
• Create RMA and manage return process for warranty and repair orders, including external supplier repairs. 

Administration & Organisation 

• Complete administrative tasks in an accurate and timely manner. 
• Observe and comply with Tomra’s code of conduct. 
• Positively and actively support effective communication, encourage, and provide constructive feedback. 
• Support the overall organisational vision, values, and culture. 
• Provide weekly report of assigned KPI /SLA metrics. 
• Work with other departments within Tomra to facilitate on-time delivery and customer satisfaction. 
• Daily review of open work orders on regional dashboard. 
• Book business travel arrangements for FSEs and other Tomra employees as required. 
• Follow-up on maintenance contracts that are expiring within 90 days of renewal. 

Safety and Quality 

• Promote a “Safety first” culture throughout the company, our customers, and our industry. 
• Ensure adherence to safety and quality across all facets of our operation and customer delivery 
• Ensure the team works within agreed operating models, and ensure all decisions are made within agreed authority limits. 
• Ensure compliance with agreed processes / procedures, controls and address quality and assurance outcomes as required 
• Identify, implement and embed any Excellence initiatives to improve quality, performance and efficiency of the team to facilitate outstanding customer experience 

PURPOSE AND SCOPE:

Responsible for the safe expeditious delivery and pick-up of hospital equipment and supplies to assigned facilities in a defined region. Responsibilities include driving a ¾ ton pick-up truck dropping off and picking up supplies and ensuring that inventory is up to date and accounted for to meet all hospital and company standards. Responsible for ordering supplies from internal FMC as well as outside vendors.  Completes required inventories and provides records to Finance as required.  Orders and receives supplies through SAP.  Supports FMCNA's mission vision core values and customer service philosophy. Adheres to the FMCNA Compliance Program including following all regulatory and division/company policy requirements.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Under the direction of the Program Manager picksup and delivers equipment and supplies from/to assignedmedical facilities according to established safety procedures and guidelines.
• Ensure good customer relations by consistently delivering orders on time and behavingwith integrity in a courteousand professional manner.

• Supply and product duties include the following:

  • May set up productand/or place product on shelves or racks at customer sites; arranging from oldest to newest.  
  • Performsrotation and inventory checks of existing product ensuring that an adequate inventory is available for customers.
  • Orders all supplies at area storagefacility as needed reporting supply inventory monthly.
  • Ensures that outdated supplies are discarded and adjustments are made in SAP
  • Moves HD Machines Portable RO's PD Cyclers and NxStage Cyclers; may bleach machines and flush RO's
  • Maintains all store rooms in neat and tidy order within OSHA Guidelines
  • Stocks cartsand bins with medical suppliesas needed.

• Vehicle related responsibilities include but are not limited to:

  • Maintains binderwith current hospitalinformation in truck (directions address etc.) to ensureefficiency and timeliness in deliveries.
  • May performroutine maintenance on truck checking oil and gas weekly.
  • Keep truck mileagelog; if required.
  • Unloadingand loading freight as required according to specified procedures and regulations.
  • Maintaining cleanliness of truck machines and carts.
  • Keep truck mileagelog; if required.
  • Adheresto all federal and state specific DOT regulations.
  • Maintainsa satisfactory drivingrecord.
• May take note of and possibly resolve customer complaints. Reportsmore complex issues and complaints to Program Manager for resolution. Observes and reports any pertinent anomalies at customer sites/medical facilities.
• Delivers patient chartsto area office on a weeklybasis.
• Maintains current knowledge of all annually revised regulatory standards(OSHA DOT EPA FDA and any state specific agencies).
• Assists with clerical duties as needed
• Other duties as assigned.

Additional responsibilities may include focus on one or more departments or locations.  See applicable addendum for department or location specific functions.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functionsof this job. Reasonableaccommodations may be made to enable individuals with disabilities to perform the essential functions.

Heavy physicalwork with frequent lifting and carrying of objects 25 - 50 pounds on a repetitive basis required. Some deliveries may require carrying product up multiple flights of stairs depending on makeup of facility.  This position requires extended periods of sitting standing bending and walking.  Operating a motor vehicle 6-8 hours per day.

EDUCATION:

High school diploma or equivalent.

EXPERIENCE AND REQUIRED SKILLS:

• 1-2 years of customer service experience
• Prior delivery experience desired
• Must have a current driver's license in good standing
• Excellent communication skills
• Familiarity with TMS software and vendor management systems

EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.

Job Title

Job Description

Philips is a leading global healthcare company aiming to improve the lives of 3 billion people by 2025. We strive to make the world healthier and more sustainable through innovation developed across a broad range of Imaging, Information and Monitoring systems.

Your Opportunity:

Philips challenges you to use your exceptional Product Marketing Manager skills as well as your experience within Medical Devices/ Life sciences or Pharmacology to join our Philips team managing the Emergency Care portfolio.

You will be focused on localizing and developing the product strategy including product planning aligned with the long-term product roadmap. This role is not always to define new products; however, you will be motivated by the introduction of improved version of an existing product to drive long term customer engagement throughout the life cycle of our products and solutions.

As the Product Marketing Manager for Emergency Care, you will play a pivotal role in the overall growth of our business, working with new and existing customers across Australia & New Zealand and will thrive with the opportunity to drive brand positioning, growth and customer advocacy.

You are responsible for

• Analyzing the market, competition, technology and developments, in order to find new business opportunities with new product-market combinations aligned to the business strategy.

• Development and execution of the portfolio strategy for Emergency Care.

• Guide and drive the development of new products from the initial phase until the final product, in order to get the optimal combination of performance and price in time for the defined market segment.

• Prepare and plan, together with the sales channels, the market introduction of the new products, including promotion material and product information, in order to generate the largest impact in the market.

• To follow the business during the lifecycle of the product and to take corrective actions when needed, in order to generate the maximum profit contribution during the whole life cycle.

• Work with sales specialists and account managers where required to increase customer engagement and promote Philips patient monitoring.

• Conference and trade show management, in combination with the central marketing team

What you can expect:

You will directly report to the Modality and Clinical Sales Manager and work closely with a team of passionate and enthusiastic Accounts Managers and Application Specialists and Channel Partners all playing a pivotal role in the ongoing success of our business.

More broadly, you will be working as part of the Philips team and have daily interactions with internal and external stakeholders across the business, allowing you to continue exercising your expertise whilst taking your customer focus and relationship building skills to the next level.

You’re the right if:

• Ideally a minimum of 3 -5 years marketing experience in the medical device industry (B2B and B2C)/ Life sciences or Pharmacology with a proven track record in improving brand and sales performance.

• Exceptional presentation and training skills

• Outstanding relationship building and communication skills.

• High levels of motivation, energy and a drive to achieve results.

• Degree qualified with strong clinical background (Cardiology experience desirable)

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others. 

Philips is an equal opportunity employer committed to building and supporting an inclusive workforce that reflects the diverse communities we operate within. Your application will be fairly assessed, regardless of your race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran or disability status.

We’re living this commitment through our Reconciliation Action Plan and employee-led resource groups, and we encourage people from all backgrounds, including Aboriginal and Torres Strait Islander, Māori and Pacific Peoples, to apply.

Should you require assistance during your application process due to accessibility reasons, we will accommodate this upon request.

• Guaranteed hours and shifts in North Toowoomba 4350 - Perm Part Time 
• Extensive paid training. Paid km’s. Phone allowance and other discounts 

When was the last time you made a difference in someone's life?

For our Aged Care Workers, it’s with every customer, and on every shift. It takes a special person to be a Care Worker and help the older members of our community. We are looking for just that person to join our KinCare team in North Toowoomba 4350.  

Your day will include;

• Domestic Assistance: Cleaning the home of older people so they have a safe and beautiful place to live
• Helping our customers with meal preparation and shopping 
• Providing social support and access to lifestyle activities
• Providing respite and emotional support
• Social support and transport to appointments
• Providing complex care for customers with high care needs, such as dementia 

Why KinCare?

• We’re committed to improving the quality of life and wellbeing for our customers through tailored in-home care services. 
• Guarantee hours close to home as a permanent part time employee.
• Your well-being is our priority. You can’t care for others if you don’t look after yourself.
• Extensive paid training and culture of continuous learning to ensure you know what’s expected and have the opportunity to learn.
• Accelerated learning programs to gain your professional qualifications (Cert 3).
• Paid CPR and First Aid courses.
• Paid km’s, phone allowance and discounts on your car maintenance.
• Free uniform and a shoe allowance.
• Support at every step of your employment journey with KinCare.

What do we look for in a Care Worker? 

• You care about assisting our aged community so they can live independently at home for longer. 
• You have a current P1 class or above Australian Drivers License and a registered vehicle – travel is part of the role.
• You don’t sweat the small stuff; sometimes your customer will be having a bad day or traffic delays you. You know not to take this personally and to shake it off before your next customer.
• You're available to work at least 3 days - Monday - Friday. No night or weekend work here.
• You're comfortable working independently and finding solutions to everyday problems, knowing when to ask your Manager for help. 

If you’re looking for an organisation that cares about you, apply today. 

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.

When you apply we will send you a link to a short online assessment from Vervoe so you can see what a day in the life of our Home Care Worker will be like. Before joining our team, we require a National Police Check, functional assessment and evidence of covid vaccination.