We are currently seeking a Full-time Maintenance & Facilities Officer to join our friendly and successful team at Oaks Sunshine Coast Seaforth Resort. This position will be responsible for completing room maintenance for the apartments, as well as managing all common area facilities.

About the role:

• Undertake general repairs and maintenance as required;
• Provide induction and supervision of external contractors;
• Implement the preventative maintenance program for each property; and
• Maintain daily work records and service schedules
• Ensure WHS best practice at all times

As a Senior Collections Officer, you will negotiate payment plans, manage overdue accounts, assess for legal escalation, and handle financial hardship cases. You’ll also oversee accounts in liquidation or bankruptcy, address escalations, and maintain compliance with debt collection laws while collaborating with the team.

What you will be doing:

• Work directly with customers to negotiate affordable and sustainable payment arrangements that aim to bring overdue accounts back into good standing.
• Employ skip tracing techniques and tools to locate customers
• Conduct thorough reviews of accounts, analysing payment histories, previous collection efforts, and current financial status to determine the best course of action for recovery.
• Assess when accounts should be escalated to external solicitors or collection agencies for legal action. Prepare and present supporting documentation, including payment history, due diligence, and any efforts made to resolve the debt before escalation.
• Evaluate and manage financial hardship cases, conducting Statements of Financial Position and determining the best solutions for both the customer and the business.
• Handle administrative tasks related to accounts under liquidation or bankruptcy
• Be the first point of contact for escalated cases, resolving complex or sensitive customer issues with professionalism and expertise.
• Collaborate effectively with team members to provide guidance on challenging accounts.
• Maintain accurate and detailed records of customer interactions, payment plans, and legal processes. Regularly report on account statuses, escalations, and recovery progress to the Collections Manager and Head of Collections.
• Stay informed of relevant laws and regulations related to debt collection, bankruptcy, and financial hardship to ensure all actions comply with industry standards.

An exciting opportunity exists for an Electronics and Communication Apprentice to join a small team responsible for providing maintenance support to capabilities used by the Royal Australian Navy (RAN).

Working under the direction of the Senior Maintenance Manager and reporting to the Support Services Manager, the successful applicant will provide support to the end users through maintaining their in-service equipment and providing technical support assistance.

The role will provide the successful candidate with the opportunity to grow and develop their technical skills through a combination of on-the-job training and experience, and further study.

It is expected the successful applicant meets the entry requirements to enrol in a Certificate III in Electronics and Communications (national code: UEE30920) as part of an apprenticeship program.

Leidos values personal development through providing flexible working arrangements to support ongoing study.

Occasional local and interstate travel may be required to perform maintenance and support technical investigations at end user locations.

• Fixed term contract 9 months, Full-time
• $81,672.54 per annum plus Superannuation
• Join the City Lifestyle team

Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.

Providing advice and support across the organisation to ensure that Council run events and activities are appropriate, relevant, and targeted, and achieve the strategic objectives of Hume City Council (HCC).

What you’ll be doing:

• Assist with the planning, coordination, delivery and evaluation of Council’s major festivals and events.
• Ensure event planning is adequately documented, and these documents are appropriately disseminated within the team.
• Liaise with stakeholders to ensure appropriate documentation is provided.
• Maintain records including contracts, permits, and financials. 
• Provide operational support for Council’s major events and festivals.
• Provide consistent and quality customer service to all internal and external stakeholders. 
• Attend and actively participate in events and activities managed by the Festivals and Events team. 

The skills and experience you’ll bring to the role:

• Previous experience working in an events role supporting operations and event planning in an office environment.
• Excellent time management and organisational skills; including the ability to organise work and complete tasks accurately within established deadlines.
• Well-developed interpersonal skills and proven ability to communicate effectively and gain co-operation and assistance from customers, management and employees at all levels within the organisation.
• Demonstrated competency in Microsoft Office software (Word, Excel, PowerPoint and Outlook) and proficiency in keyboard usage along with accomplished grammar and spelling.
• Knowledge of Council software applications including Finance One, Merit and TRIM is desirable.

Certifications & Qualifications:

• A nationally recognised certificate in Administration, or Event Management field is desirable. 
• Current Victorian driver’s licence (preferrable).

Why Hume City Council?

A leader in local government, we’re committed to creating an inclusive and collaborative work environment that is guided by our values:

We’re better, every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

We’re in it together: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected.

We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package, professional development opportunities, and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply.

All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check. #LI-Hybrid