16 Sep
Perenti Group
We are seeking an enthusiastic and dynamic IT Service Desk Officer to join our collaborative and inclusive, Corporate Technology Team. As an IT Service Desk Officer, you will report to the Superintendent, Service Desk at our Northbridge office, where you will provide customer focused, first-level service desk support to users associated with operating installed hardware and software according to Service Level Agreements. Moreover, you will drive effective, efficient, and value-add systems support, throughout our business. Key Accountabilities will include:
Monitoring/Triaging all problems reported to the IT Service Desk.
Providing remote and face to face technical support to users regarding IT incidents and service requests
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