What you get to do in this role

• Utilise your profound knowledge and experience in managing and exceeding Support KPIs and critical Technical Support Metrics including Customer Satisfaction, Time to Relief/Resolution (TTRf/TTR), reducing backlogs., increasing efficiency, and implementing/upholding change management, etc.
• Partner with other regional leaders to define and implement strategies to improve customer experience and grow and develop teams.
• Own and bring to conclusion high-impact customer escalations by working with cross-teams.
• Provide quarterly business updates to Senior Leadership.
• Drive case management success from detection to resolution and dissatisfaction issues for customer accounts leading to ongoing enhanced customer experiences.
• Manage major operations outages and communications to customers.
• Evaluate current processes, technology and organizational skills and drive improvements that will enhance customer and employee experience.
• Lead by example to cultivate and maintain a culture built on teamwork, collaboration, and customer focus.
• Manage to the company’s and department’s vision, goals, mission and values.
• Participate in weekend and holiday on-call rotation as required.

We are seeking a highly organized and motivated Training Officer to join our team on site at Horsley Park. As a Training Officer, you will be responsible for designing ,developing, implementing, and evaluating training programs to enhance employee skills and performance  specifically with competency in Health and Safety, Quality and operations.

 Specifically you will:

• Be responsible for the overall co-coordination of the Training system for the PCM division,
• Ensure all Pact, Contractor and visitor induction is current and managed through onLocation software for the division.
• Ensure all PCM sites have site orientation completed for all personnel as per the training matrix.
• Create training and competency assessment material in the designated format and database.
• Deliver training and conduct assessments on all sites as needed,
• Maintain training programs, matrix & schedules which include all external training, Pact Safe, site specific and job specific procedures.
• Ensuring all personnel are identified and a training gap analysis is completed,
• Co-ordinate all external training,
• Liaise with other personnel conducting training and assessing,
• Ensure all training is captured and filed electronically as per site specific requirements.

We are seeking a detail-oriented and proactive Finance Officer to join our finance team. This role provides flexibility within the Finance Department by supporting various financial functions, including but not limited to, processing credit applications, invoicing, debt collection, Accounts Receivable, Accounts Payable, general cashiering duties and payroll duties.

As an integral member of our team, the Finance Officer will ensure accurate financial transactions and timely reporting to support the hotel’s operations.

Keys duties include, but are not limited to the following:

• Assisting with weekly payroll processes, from processing, reviewing and submitting for payment, to management and statutory reporting.
• Supporting the month-end closing process by preparing account reconciliations and assisting with journal entries.

• Helping manage daily cash receipts, including reconciling cash, cheques, and foreign currency transactions.
• Maintaining accurate records of cash floats and assisting with monthly cash audits.
• Assisting with invoicing, debt collection, and follow-ups as needed.
• Providing general support to the Finance team with ad hoc tasks and compliance requirements.

This role is ideal for someone with 2 years’ experience, who wants to develop their skills and gain exposure to various financial processes in a supportive team environment.

About Pinnacle College

Pinnacle College is a non-denominational, independent school (F-12) located in the northern suburbs of Adelaide. A distinctive feature of Pinnacle College is its diversity, it is a place where multicultural values and principles are actively supported and nurtured. Pinnacle College established its first campus at Gilles Plains in 2005, its second campus at Elizabeth East in 2010, and its third campus at Golden Grove in 2019.

About the Role

We are seeking applications from suitably qualified and experienced Learning Support Officers for a full time, fixed term contract position located at our Gilles Plains campus. This role will focus on support for primary level students. The Learning Support Officer will work as an integral part of our Inclusive Education Department in a range of classroom and student support activities which contribute to the achievement of literacy and numeracy based outcomes of students in the school.

Responsibilities

• Provide classroom support to students with diverse learning needs.
• Work with classroom teachers to support the development of differentiated learning activities and assessments.
• Implement strategies and provide feedback to the Inclusive Education Coordinator and classroom teachers.
• Monitor student progress and adjust support strategies as necessary.
• Develop positive relationships with students, parents, and staff.
• Attend and participate in relevant professional development to maintain up-to-date knowledge and understanding of learning support practices.

Essential Criteria

• Certificate III or higher in Education Support or similar.
• Experience working with students who have additional learning needs.
• A passion for inspiring students to learn.
• Well-developed interpersonal skills and cultural sensitivity.
• Flexibility and an ability to work collaboratively.
• Ability to work with a variety of IT software platforms.
• A commitment to the mission, vision, and core values of the College.
• Working with Children Check.

Child Safety Statement

• Pinnacle College is committed to child safety.
• We want children to be safe, happy and empowered.
• We support and respect all children, as well as our staff and volunteers.
• We are committed to the safety, participation and empowerment of all children.
• We have zero tolerance of child harm, and all allegations and safety concerns will be treated very seriously and consistently with our robust policies and procedures.
• We have legal and moral obligations to contact authorities when we are worried about a child’s safety, which we follow rigorously.

Location: Gilles Plains
Employment Type: Fixed Term Contract, Full Time
Full Time Equivalent (FTE): 1.0
Base Salary Range: $56,095.75 - $70,973.76
Adjusted Salary Range: $47,762.04 - $60,429.73
Weeks of Paid Leave: 11
Hours of Work: 8:30am to 4:30pm, Monday to Friday
Contract Start Date: 20/01/2025
Contract End Date: 12/12/2025

As a Credit Officer in Shift’s Micro Business team you will primarily be responsible for assessing businesses with annual turnover of under $1.5million p.a. against Shifts policies and guidelines whilst delivering excellent customer service.

The ideal candidate will possess attention to detail, and the ability to thrive in a fast-paced environment. You will do this with a solution-oriented focus and methodical process whilst operating with a sense of urgency while working in a supportive team environment. 

This position offers a valuable opportunity to development in the field of credit analysis. We are looking for a dedicated individual who is eager to learn and contribute to the company’s success. If this sounds like you, please reach out.

About Loam

At Loam, we have the earth in our hands. As a team of scientists, farmers, and entrepreneurs, we are on a mission to revolutionise agriculture and address climate change. Through our cutting-edge microbial technology, we are enhancing soil health, boosting crop yields, and sequestering carbon to create a sustainable future for farming. We are committed to empowering farmers and promoting regenerative practices that benefit both the environment and their bottom line.

As a fast-growing agricultural startup, Loam offers a dynamic and collaborative work environment where innovation and passion thrive. We embrace diversity and believe that our collective expertise and shared commitment can make a significant impact on the global agricultural landscape.

Join us on this exciting journey as we transform agriculture and build a sustainable future together.

About the Role

We are seeking an WHS Officer to join our Workplace Health & Safety team focusing on supporting laboratory, field, office and remote work. Reporting to the Global WHS Manager, you will ensure our operations uphold Loam’s commitment to safety as well as adhere to requirements under the Work Health and Safety Act 2011. In this role, you will be entrusted with executing the global WHS strategy throughout Loam’s Australian operations.

Responsibilities

• Be responsible for the implementation, training and recordkeeping for requirements under the Work Health and Safety Act 2011 for Loam’s Australian operations
• Maintenance of risk register and frequent reporting through to global and leadership structures 
• Serve as regional subject matter expert in WHS matters, leading risk assessments, emergency coordination, incident investigations & prevention efforts, and supporting the workplace injury return to work program
• Drive policy and procedure development, review and implementation at a national level
• Lead workplace health & safety committees, WHS representative consultations and initiatives 
• Develop team-based resources including SOPs, checklists, toolbox talk scripts, briefings and other related materials 
• Design and implement comprehensive WHS training programs including facilitating inductions, training sessions, coordinating external training and delivering computer based training
• Drive a strong culture of person-centred safety throughout the company by engaging with our diverse global team of employees, company leaders, and external partners
• Coordinate the regional emergency management team’s efforts
• Be responsible for contractor onboarding at Loam sites and partner sites, ensuring inductions and training is appropriately delivered 
• Administer site waste management programs in accordance with state and local requirements

• Degree in relevant discipline or equivalent skills, knowledge and experience.
• Strong working knowledge of Australian WHS Act 201; Certificate IV in Work Health & Safety or working towards preferred
• Excellent interpersonal, problem solving, written & oral communication skills
• Experience in both agricultural and laboratory settings preferred
• Ability to work in a dynamic environment including in office, laboratory and agricultural settings
• A proactive approach to identifying and solving problems 
• Valid Driver's Licence

• Fast-growing start-up with many opportunities for capacity building and career development.
• Work alongside leading scientists and innovators in an international organisation.
• Enjoy an inclusive and supportive culture.
• Competitive salary based on experience.

Why you should join us:

We're tackling some of the most challenging issues of our time, and we're doing it with a team that's passionate about making a difference. If you're looking for a role where you can use your skills to contribute to a mission that matters, we'd love to hear from you.

Loam Bio is proud to be an equal opportunity employer. We are committed to building a diverse and inclusive team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or any other characteristic.