About Pinnacle College

Pinnacle College is a non-denominational, independent school (F-12) located in the northern suburbs of Adelaide. A distinctive feature of Pinnacle College is its diversity, it is a place where multicultural values and principles are actively supported and nurtured. Pinnacle College established its first campus at Gilles Plains in 2005, its second campus at Elizabeth East in 2010, and its third campus at Golden Grove in 2019.

About the Role

We are seeking applications from suitably qualified and experienced Learning Support Officers for a full time, fixed term contract position located at our Elizabeth East campus. This role will focus on support for secondary level students. The Learning Support Officer will work as an integral part of our Inclusive Education Department in a range of classroom and student support activities which contribute to the achievement of literacy and numeracy based outcomes of students in the school.

Responsibilities

• Provide classroom support to students with diverse learning needs.
• Work with classroom teachers to support the development of differentiated learning activities and assessments.
• Implement strategies and provide feedback to the Inclusive Education Coordinator and classroom teachers.
• Monitor student progress and adjust support strategies as necessary.
• Develop positive relationships with students, parents, and staff.
• Attend and participate in relevant professional development to maintain up-to-date knowledge and understanding of learning support practices.

Essential Criteria

• Certificate III or higher in Education Support or similar.
• Experience working with students who have additional learning needs.
• A passion for inspiring students to learn.
• Well-developed interpersonal skills and cultural sensitivity.
• Flexibility and an ability to work collaboratively.
• Ability to work with a variety of IT software platforms.
• A commitment to the mission, vision, and core values of the College.
• Working with Children Check.

Location: Elizabeth East
Employment Type: Fixed Term Contract, Full Time
Full Time Equivalent (FTE): 1.0
Base Salary Range: $56,095.75 - $70,973.76
Adjusted Salary Range: $47,762.04 - $60,429.73
Weeks of Paid Leave: 11
Hours of Work: 8:30am to 4:30pm, Monday to Friday
Contract Start Date: 29/04/2024
Contract End Date: 13/12/2024

TMGM stands at the forefront of online trading and investment services, proudly serving as Chelsea FC's Official Regional Online Forex and Trading Partner in Asia Pacific. With a global presence and offices spanning three continents, TMGM has earned its reputation as a trusted CFD trading provider. We embody excellence through a commitment to regulatory compliance, technological innovation, and unparalleled customer service.

At TMGM, our vision goes beyond providing a platform for trading; we aspire to empower our clients with the best trading conditions. We leverage industry-leading and cutting-edge innovative platforms to ensure that your trading experience is nothing short of exceptional. Our relentless commitment to research and development continually pushes the boundaries of liquidity and usability, giving you the tools you need to thrive in an ever-evolving financial landscape.

Responsibilities

• Perform daily settlement tasks under the supervision of senior staff members. 
• Conduct reconciliation of bank accounts to transaction accounts, reporting any discrepancies to supervisors for resolution. 
• Assist in bookkeeping activities using Xero accounting software, maintaining organized and accurate financial records. 
• Support the processing of withdrawal payments with third-party Payment Service Providers (PSPs), following established procedures and security measures. 
• Respond to customer cases promptly and professionally, escalating complex issues to supervisors as necessary. 
• Foster positive relationships with external service providers, facilitating effective communication and problem-solving. 
• Assist in preparing transaction remittances for the night shift, ensuring completeness and accuracy. 
• Contribute to daily settlement procedures and data entry into the ledger system. 

• 2+ years of full-time working experience in a related role.
• Well-organised with high accuracy levels, and attention to detail.
• Skillful with MS Office (especially Excel) and XERO applications.
• High proficiency in both English and Mandarin.
• Work well in a team, and be able to work autonomously and take ownership of tasks.
• Excellent communication skills and strong organizational and time management skills.
• Familiar with MT4/MT5 Trading system is a plus.

• Join a rapidly expanding international organization, providing you with the opportunity to contribute to its growth and success.
• Collaborate with influential senior stakeholders, leveraging your expertise to create a meaningful impact through your contributions.
• Thrive in a dynamic and high-energy work environment, witnessing the tangible results of your efforts swiftly.

Position Details

• Continuing | Full-Time

• Higher Education Officer Level 5 | $77,686- $85,736p.a.

• Location: Bedford Park / Kaurna Country

• View Position Description

About the Student Administration Services

Student Administration Services (SAS) provides support across the student and teaching lifecycles, from enrolments to graduation. Defined by two interconnected levels of service: the College SAS teams and the University-wide SAS teams, work collaboratively to deliver simple, timely, efficient, and innovative student administration services and advice to both students and staff.

About the Role

The Student Administration Services team is growing in the world of Exams, Achievement and Graduations, and has a brand-new opening for a dynamic Administration Officer: Exams, Achievement and Graduations.

This exciting opportunity will contribute to the planning and delivery of student-centred support services across the student lifecycle, from enrolments through to graduations.  You will be responsible for the administration and support of a range of enrolment, assessment and graduation services across the University, and will assist with event management and operational support of examination and graduation events.

In collaboration with a supportive team, you will be responsible for:

• Responding to a wide range of routine to complex queries from stakeholders (including students, parents, University staff and external organisations) and provide high quality customer support and advice on policy and operational matters relating to student administration support services.

• Coordinating and/or assisting with the university wide administration of a range of complex activities relating to student administration services, including but not limited to:

• results entry, assessment, and examination support;

• prizes and awards processes;

• completions, degree conferral and graduations support (including the coordination and provision of transcript and testamur services for ceremonies and Absentia conferrals); and

• assisting with the set-up of venues and running of University examination and graduation events.

About You

The successful candidate will be a dynamic and self-motivated individual, with the ability to use their own initiative and judgment to solve problems and meet critical deadlines, especially during peak times.  The Administration Officer will hit the ground running and demonstrate the ability to foster positive relationships and provide high quality customer service to internal and external stakeholders.

As the Administration Officer: Exams, Achievement and Graduations, you will also demonstrate:

• Completion of a degree or equivalent combination of relevant experience and/or education/training.

• Experience in assisting with the organisation of large-scale events.

• The ability to communicate in a professional manner with students and staff at all levels across a range of channels, e.g. face to face, telephone, email, social media.

Life at Flinders

We're transforming and investing in people and facilities to create contemporary, stimulating, and satisfying learning and work environments that reflect our core values of excellence, innovation, courage, and integrity. Flinders is refocusing its strategic priorities with the aim of elevating its performance to be a top ten Australian university, and amongst the top 1% in the world.

Reaching beyond the limits of buildings, borders, and backgrounds, ours is an inclusive culture that believes absolutely in equality and opportunity for all. We don't just accommodate differences; we embrace and celebrate them. So, why work at Flinders?

• 17% Superannuation + salary packaging options

• Flexible working arrangements

• Wide range of professional development activities and services

• We embrace diversity and promote equity and inclusion for all students and staff

• Vibrant campus life and amenities including on campus health care services, gym and childcare centre (Bedford Park, South Australia).

Our Commitment to Reconciliation and Indigenous Employment

Flinders University is proud to be an organisation that is committed to our Reconciliation Action Plan and Indigenous Workforce Strategy. Our vision is to be a preferred employer for Aboriginal and Torres Strait Islander peoples.  We are committed to progressing Indigenous advancement in education, research, employment, and wellbeing, and strongly encourage applications from Aboriginal and Torres Strait Islander peoples for all Flinders vacancies.

Prescribed Conditions for Employment

• A valid National Police Certificate which is satisfactory to the University will also be required before the successful applicant can commence in this position.

• Please note that you may be required to provide evidence that you are up to date with COVID-19 vaccinations, in line with the Flinders University COVID-19 Vaccination Policy 

How to Apply and Information

• You are required to submit Suitability Statement of no more than 3 pages, addressing the Key Position Capabilities of the position description.

• For more information regarding this position, please contact Shanelle Galea

• Please see here for our Reconciliation Action Plan

• Please see here for our Indigenous Workforce Strategy

Certification

Applications to be submitted before 10.00pm:

At Flinders we embrace and celebrate diversity and encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, ethnicities, abilities, sexual orientations, and gender identities.

Flinders. Fearless.