We're searching for a compassionate full time Care Manager at Respect Tongala. If you're fueled by the desire to create a meaningful impact in the lives of residents within a residential aged care home, seize this opportunity to lead with purpose and compassion.

About Us: As a proud not for profit organisation since 1922, Respect Aged Care serves older residents through our high standard of care and community. Our focus is on giving back to older adults by fostering communities of belonging. Headquartered on the northwest coast of Tasmania, our philosophy is: Everyone deserves the right to a life well-lived, with dignity and respect. Our organisation is constantly growing, with many homes and thousands of residents and employees across Victoria, New south Wales and Tasmania. Respect also has home care services in multiple states, and more than 700 units in different retirement villages and independent living communities.

Our purpose: To care for the elderly in our communities in an environment of respect, value, and belonging.

The Opportunity: The Care Manager is responsible for the coordination and delivery of quality clinical care to residents in accordance with contemporary practice. The Care Manager is responsible to plan, allocate and delegate duties and facilitate the delivery of care according to documented policies and procedures. The Care Manager will contribute to the effective administration of human, material and fiscal resource management according to budgetary requirements.

Essential:

• Successful completion of a minimum Bachelor Degree in Nursing (RN) for all aged care facilities.
• Current registration with the Australian Health Practitioner Regulation Agency (AHPRA).
• Minimum 3 years experience in residential aged care.
• Working knowledge of the requirements of the Quality Agency Standards, Specified Care and Service Principles of the Aged Care Act, Documentation Standards, Residents Rights, Aged Care Funding Instrument and other relevant legislation, regulations and codes of practices.
• Sound clinical knowledge and skills in accordance with contemporary practice.
• Current National Police Certificate (or ability to acquire).

Desirable:

• Previous nursing management experience.
• Experience and involvement in accreditation processes.

To be considered for employment with Respect, each candidate must satisfy the legislative requirements of Aged Care Worker Screening to ensure suitability to work in the aged care industry.

What we offer you:

• Attractive pay incentives, along with not-for-profit salary packaging.
• Up to $5,000 relocation allowance to assist with relocation (if applicable).
• Long-term job security in an industry resistant to economic fluctuations.
• A thriving, positive organisational culture that prioritises well-being.
• Abundant prospects for personal and professional growth through learning and development initiatives.

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. 

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. 

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.  

Why you will love this opportunity as a Sales Manager at Civica

We’re on the lookout for a dynamic leader who has an unwavering passion for sales. This exciting new leadership role involves guiding a team of Account Managers and a Presales Lead, ensuring they expertly manage the daily tasks crucial for hitting our performance goals. As we embark on a thrilling transition to cloud-based solutions, our entire customer base is enthusiastically moving towards cloud services. This is a remarkable moment at Civica's Private Health Insurance sector, as we build upon our rich legacy of successful business operations. With a robust and energetic team already in place, we are committed to taking our performance to even greater heights.

If you have a proven track record in Software Sales or possess experience in selling SaaS solutions, we want to hear from you! You could be just the right person for this opportunity. In the role of Sales Manager, you'll spearhead strategic account and territory planning initiatives. You will craft a compelling vision and mission along with a tailored Go-To-Market (GTM) strategy for your sector. Your expertise will drive sales momentum through proactive efforts, such as forecasting, pipeline development, and thorough planning. You'll oversee a detailed opportunity management process while upholding essential disciplines. Additionally, you will provide valuable insights and guidance on deal-making and skillfully manage customer meetings. Furthermore, you'll inspire a high-performing sales team, nurturing the development and retention of exceptional talent.

In this role, you'll be actively hosting meetings with our customers, fostering engagement, gathering valuable feedback, and supporting our pipeline. You'll have the opportunity to build strong relationships and trust with senior-level clients. Please note that regular travel across ANZ will be part of the journey!

Are you Keen to know more about Private Health Insurance Business and products ?
Please check- Health and Care Information System | Civica

What you will have to be successful in this role

• Possessing an inspiring, motivational, and structured approach, with a strong customer-centric mindset.
• Ability to coach and manage behaviors and priorities based on key performance areas including pipeline management, customer coverage, white space management and account plans
• An individual capable of managing high-volume sales while adhering to disciplined and structured methodologies.
• Previous experience in Private health insurance sector
• SAAS/ Software Sales experience
• The ideal candidate should possess a mindset dedicated to overcoming challenges.
• Demonstrated ability to achieve results and develop effective strategies that cater to customer needs through a consultative approach.
• Proficiency in formulating sales plans and leading efforts to attain desirable outcomes.
• Familiarity with Salesforce is considered an asset.

We really do want you to bring your whole self to work. There is no such thing as the perfect candidate, so if you think you have what it takes, but don't necessarily meet every single point on the list, please still get in touch. We'd love to have a chat and see if you could be a great fit.  

Why you'll love working with us.

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans - there are heaps of opportunities to enable you to grow and be your best.   

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - Flexible work – we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.