BizCover who?
You haven’t heard of us?
We dominate the SME business insurance market by having an online platform that makes comparing and buying business insurance a super easy process. Not to toot our own horn but we have been recognized in Deloittes fast 50 companies as one of the fastest growing technology companies and Westpac’s top 20 businesses of tomorrow - #killingit

We are now looking for a Technical Business Analyst to join our Delivery Team!

The Technical Business Analyst will interact and support the Senior Business Analyst. They will be accountable for breaking down the epic into features, interpreting high level requirements and breaking them down to user stories. They own the definition and implementation of a team’s backlog. This typically involve collaborating with the delivery squad to maximum value is delivered to customer/end user by prioritizing the most important items to start first.

As a Technical Business Analyst at BizCover, you will be reponsible for:

• Conducting the main Agile ceremonies in Team retro, Sprint review, planning & grooming
• Ensuring that user stories are ready to be estimated and worked on by the developers.
• Assisting the developers and the quality assurance team in delivering the agreed user stories (i.e. 3-way handshake) and verify that solutions will meet business requirements.
• Facilitating key meetings including requirement sessions, system demos, user acceptance testing, and end user training.
• Production building /configuration
• Determining Technology Deliverables

Knowledge:

• Development  of story mapping diagrams
• Technical knowledge
• User Flows diagrams 
• Good understanding of the enterprise’s strategy
• Attended Agile training (and is certified)
• Good understanding of Design Thinking/Human Centered Design practices
• Basic working understanding of Jira/Confluence/Miro/Team Retro
• Excellent written and verbal communication skills

Behaviours:

• You will be decisive and will be able to acquire the support of the organisation to make decisions
• Collaborative and can facilitate broad consensus for decisions
• Actively seeks feedback from team and customers
• Strong negotiation skills
• Can make local decisions which are aligned to enterprise objectives
• 2- 3-year experience 

• Hybrid working model with flexibility to work from home 3 days a week and 2 days a week in the CBD office
• Learning opportunities and extra package
• Exciting and rewarding team culture
• Quarterly recognition awards
• Business Casual dress code
• Birthday vouchers
• Rewarding Employee Incentive Program
• Growing company with progression opportunities

What Kind of Person Works Well in our Company  
Diversity of employees makes for a creative and fun workplace.  BizCover is a melting pot of cultures and personalities, but to constantly strive to be the best we can, we look for people who are –
Customer Fanatics - noun:  a person who delivers a first class customer experience every time
Drumbeaters - noun:  a person who enthusiastically celebrates and supports their team mates and the business
Finishers - noun:   a person you can trust to get it done
Advancer - noun:  a person who always wants do better

At BizCover we value diversity. We encourage applications from individuals of all backgrounds and experiences. If you are passionate about driving positive change and creating an inclusive workplace, we invite you to apply for this exciting opportunity. Join us in building a diverse and welcoming environment where everyone can thrive and contribute their unique talents.

Your Career

This strategic channel role will develop the full 360 degree Cloud Service Provider partner led growth from leveraging Cloud Service Provider (CSP) partner teams, CSP partner reach and marketplaces. Reporting to the ANZ Cloud Service Provider Manager you will center your role on developing and growing channel led opportunities with partners who actively drive revenue for their business via cloud providers and marketplaces.. You will be responsible for educating and engaging the sales account teams within partners and at Palo Alto Networks on the benefits of tri party collaboration. We win by deliberate joint account engagement to solve our joint customers biggest challenges of securing their digital future. Success in the role will also require developing a strong internal network across Palo Alto Networks teams, including marketing, inside sales and Sales Engineers and most importantly our speedboat solutions specialists.

Your Impact

• Grow partner led marketplace transactions and New Customer Acquisitions
• Grow service creation for partners from customer cloud migrations and operations
• Business development with partners involvement to help activate them on Palo Alto Networks offerings
• Build a strong business network within the cloud service providers channels organizations - It is your responsibility to continue to nurture and grow your network
• Engaging with key stakeholders (Channel leadership, Channel Business Managers, Cloud Service Provider Partner Managers) build and execute on a your CSP channel plan
• As part of the overall plan, activate current marketplace partners, identify and recruit new partners who have viewed marketplaces as a relevant pathway in their go-to-market strategy
• Develop and execute business plans driving all aspects of the partner relationship to maximize growth opportunities and ensuring partner is well-positioned to deliver successful customer implementations and recommendations
• Work well in a team environment to ensure partner and customer satisfaction
• Design compelling value proposition that inspire partners to promote our solutions 
• Work with select partners and help them build a services catalog around our cloud security offerings
• Provide clear and consistent communication across the region with your dedicated partners to build strong partnerships throughout your assignment
• Lead regular business performance and relationship reviews with senior management and various stakeholders 
• Build and maintain activity of performance reports and activity dashboards

Combining execution and strategy, Our Strategy and Business Operations (BizOps) team work on high impact and high priority projects across Open. This requires an extremely high performing generalist capable of taking complex, multi-dimensional problems, coming up with solutions and executing them across the business.

About Open
Say hello to insurance that works wonders. At Open, we're on a mission to provide the best insurance experiences, at the best price, for the world. Insurance is one of the world's least digitally mature industries - for years it's remained confusing, paper-based and heavily intermediated. We launched in 2016 to build a global, AI-powered platform that digitises the entire insurance process, making it transparent, less costly and more reliable.

Our team thrive on solving problems to revolutionise insurance and have a ‘no excusesʼ attitude when it comes to putting our customers first. We have a high performing team and an open and enabling culture that attracts the best creative and critical thinkers. Join us and letʼs build the future of insurance together.

About The Role
We created the BizOps team at Open to assist in defining and driving, operational and organisational improvements across Open. It operates like an internal consulting group that works on a range of critical projects and issues and sees them through to implementation.

What you'll be doing:

• Optimise and create bulletproof processes across all areas of Open
• Helping answer strategic questions such as our operating model, new products and markets
• Performing analysis on our operations, and driving insight to help us optimise various parts of our business
• Owning projects that will enable us to expand operationally into new international markets

Requirements

• Bachelor degree or higher
• Problem solving skills - you're able to see complex problems, break them down and solve them in a logical and analytical way
• Clear communication skills - you're able to clearly articulate your thoughts to stakeholders at all levels
• Transparent - you challenge respectfully, share insights freely and own your mistakes‍
• Passionate - you've got high energy to build a leading insurance company
• Resilient - you can stay collected and remain effective at all times
• Focused - you can keep your eyes on the prize, even when there are a million competing priorities
• A high achiever - you've always been able to generate success

You'll be expected to work autonomously and with teams. You will be expected to get things done, and be able to point to your impact.

You'll have some (but not necessarily all) of the experiences described here:
You have ~1-2 years of experience at a top-tier management consulting firm, engineering firm, law firm or investment bank with a proven bias to execution

~1-2 years of experience in a similar Business Operations role at a high growth startup


Why Open?
It's an exciting time to join Open Technology Services AU and be part of a tech company going through a hyper-growth phase. We provide our team with:

• Highly competitive compensation, including share options - we believe in paying people what they're worth and having everyone in our company share in our success
• High levels of autonomy and trust so you can do your best work
• Growth opportunities internally - as you grow, your role can too
• Flexible working - we are about impact, not time at your desk. We encourage freedom and responsibility, including the ability to work from anywhere
• Annual allowance for professional development - use it towards a gym membership, professional coaching, a conference. Whatever matters most to you

We're proud to be an equal opportunity employer that celebrates diversity and are committed to providing an inclusive environment for all employees.

Lastly, Open is a high-performing team that strives to achieve brilliant things every day and we encourage you to apply even if your experience doesn't exactly match the job description. We're looking for people who are intellectually curious, courageous, innovative and passionate. Our culture is truly open, we're continuously challenging each other to live our values, and aren't afraid to raise questions when we fall short. Most importantly, Open is for those that want to create change and have an impact. If that sounds like you, apply for this role and let's build the future of insurance together.

The Game Changers:

At AP+ we're changing the game! We're doing big things, and we can't do it alone. We're part of a big ecosystem, and we know teamwork and passion for our purpose is what will make us successful. We value the unique talents, perspectives, of all our employees. This includes people of all gender identities and sexual orientations, First Nations Peoples, people of all abilities and diverse backgrounds, as well as their families. AP+ brings together Australia’s three domestic payment providers, BPAY Group, eftpos and NPP Australia, into one integrated entity. Bringing these businesses together enables AP+ to create a more competitive and coordinated Australian payments organisation that is strategically placed to respond to the impacts of regulatory and technological change today, and into the future.

The Purpose:
As Product Management Lead you will be responsible for the strategy, management and optimisation of certain products and services within the Business Payments product portfolio, with a specific focus on BPAY, PayID and the development of a new Confirmation of Payee service. Over time, product responsibilities may change or expand according to the needs of the team.  

As the business owner for the products/services within your portfolio you are responsible for developing action plans and identifying key initiatives to drive adoption and take up of the products/services and identifying opportunities for optimising performance and product enhancements.

This is what you’d be required to do:

• Execute on an agreed set of priorities for BPAY including identifying portfolio opportunities, operational process improvements and potential changes to product pricing 
• Focus on opportunities to drive take up and adoption of PayID and have business ownership for the development of the Confirmation of Payee service
• Be accountable for execution of strategies, action plans and key performance metrics for products under your responsibility, in close consultation with AP+ members
• Identify new product enhancements, including process improvements, to support the future growth and adoption of the relevant products and services
• Work with the AP+ Marketing team on product marketing plans and initiatives
• Work with AP+ Technology team to deliver on key product enhancements and operational improvements   

We’d love to hear from you if you have;

• Robust experience in product management/product strategy/ stakeholder management roles within the payments industry  
• Specific payments knowledge and experience including technical understanding, and ideally encompassing corporate and B2B payments. Knowledge of bank receivables products would be an advantage   
• Experience in analysing product/marketing data and customer insights  
• Demonstrated experience analysing and interpreting product, market and financial information including ability to understand commercial and pricing models, and make fact-based decisions 
• Excellent team collaboration skills and demonstrated ability to build strong relationships with key external stakeholders   
• Excellent communication skills, particularly written (presentations, articles, marketing collateral etc.) 
• Ability to translate strategy into operational and tactical activities, assess progress and adapt tactics and plans accordingly 
• Proactively solve problems to effect change, make informed decisions and take responsibility   
• Strong business acumen – commercial, pricing, competitor analysis 

What’s Next:

We know applying for a role can be a nerve-wracking experience, so we endeavor to review applications and plan to schedule screening interviews within the next two weeks. If you are among selected candidates, we’ll be in touch to schedule a phone interview. In any case, we will keep you posted on the status of your application.

We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to [email protected] We also encourage you to let us know your pronouns at any point during the recruitment process.

 AP+ are not partnering with Recruitment agencies for this role.

NOTE : Due to the nature of work related to this position, employee will be required to obtain a Federal Government Clearance. The minimum requirement to obtain this clearance is to be an Australian citizen.

What you get to do in this role

• Lead the team in achieving support KPI’s and critical Technical Support Metrics - CSAT, Time to Resolution (TTR), Backlogs etc.
• Lead efforts to hire, develop, and build a technical team.
• Oversee and participate in Change Management as it relates to Customer Support.
• Own and bring to conclusion customer escalations by working with cross-teams in Support, development and operations team.
• Drive daily incident management success from detection to resolution and dissatisfaction issues for customer accounts leading to ongoing enhanced customer experiences.
• Represent the Platform, Product and ServiceNow effectively with customers.
• Manage major operations outages and communications to the customers.
• Participate in weekend and holiday on-call rotation as required.
• Evaluation of current processes, technology, and organizational skills to identify areas of improvement and opportunities for advancement.
• Lead by example to cultivate and maintain a culture built on teamwork and collaboration.
• Manage to the company and department’s vision, mission and values.

Are you ready to join our team as a Business Insurance Sales Consultant? We're looking for a passionate and engaging professional to drive our business insurance sales and provide exceptional service to our customers.

As a Business Insurance Sales Consultant, you will:

• Follow up warm leads from potential clients who have registered on our website, and in time, progress to handling inbound enquiries.
• Utilize your training and knowledge of BizCover's business insurance products to help customers find the right coverage for their specific needs.
• Maintain excellent communication skills to ensure a positive experience for everyone who engages with BizCover, whether they become a customer or not.
• Drive sales and meet key performance indicators (KPIs) to contribute to our ongoing success.
• Adhere to all legislative and quality assurance requirements to ensure compliance and customer satisfaction.

• Prior experience in sales, preferably in a phone-based environment, although not essential.
• Knowledge of commercial insurance or other insurance products would be advantageous, but not required.
• Excellent communication skills with the ability to build and maintain rapport with customers.
• A passion for customer service and a commitment to delivering top-notch experiences on every call.
• A positive attitude and willingness to learn and grow within our dynamic team.

• *Work from home opportunity (if not based in Sydney)
• *If based in Sydney, flexible working opportunity (combination of home and office)
• $55,000 base + uncapped Commission, our consultants regularly earn between $100k and $125k per year
• Exciting and rewarding team culture
• Quarterly recognition awards
• Business Casual dress code
• Rewarding Employee Incentive Program
• Employee benefits package
• Growing company with progression opportunities

About Loam:

At Loam, we have the earth in our hands. As a team of scientists, farmers, and entrepreneurs, we are on a mission to revolutionize agriculture and address climate change. Through our cutting-edge microbial technology, we are enhancing soil health, boosting crop yields, and sequestering carbon to create a sustainable future for farming. We are committed to empowering farmers and promoting regenerative practices that benefit both the environment and their bottom line.

As a fast-growing agricultural startup, Loam offers a dynamic and collaborative work environment where innovation and passion thrive. We embrace diversity and believe that our collective expertise and shared commitment can make a significant impact on the global agricultural landscape.

Join us on this exciting journey as we transform agriculture and build a sustainable future together.

About the Role:

Loam Bio is seeking a Financial Planning & Analysis (FP&A) Manager to join our finance team. Reporting directly to the VP of Finance, the FP&A Manager will lead the financial forecasting and analysis activities, providing insights to drive strategic business decisions and supporting the company's continued growth.

Responsibilities:

• Manage the financial planning, budgeting, and forecasting processes.
• Develop and maintain complex financial models to support accurate and timely reporting and forecasting.
• Analyze financial data, identify trends and patterns, and interpret key financial metrics.
• Prepare and present financial reports, highlighting key findings and actionable recommendations to senior management.
• Collaborate with cross-functional teams to gather necessary data and insights for forecasting and analysis.
• Provide guidance and support to business leaders in developing financial strategies and driving performance improvements.
• Monitor and evaluate business performance against financial targets, identifying areas of improvement and recommending appropriate actions.
• Assist in the preparation of financial presentations for board meetings, investor communications, and other high-level discussions.
• Stay informed about industry trends, economic developments, and best practices in FP&A to continuously enhance forecasting accuracy and analysis techniques.
• Supervise and develop a team of financial analysts, providing coaching and mentoring to support their growth and development.

• Bachelor's degree in Finance, Accounting, Economics, or a related field; MBA or relevant advanced degree is a plus.
• 5+ years of experience in financial planning and analysis, preferably in a managerial role.
• Strong proficiency in financial modeling, data analysis, and advanced Excel skills.
• Extensive knowledge of financial concepts, metrics, and accounting principles.
• Proven track record in developing accurate financial forecasts and insightful analysis.
• Excellent analytical and problem-solving skills, with attention to detail.
• Strong communication and presentation abilities, capable of effectively conveying complex financial information to non-financial stakeholders.
• Experience with financial planning software or ERP systems (e.g., Oracle, SAP) is a plus.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
• Strong business acumen and the ability to translate financial insights into actionable recommendations.
• Leadership and team management skills, with a track record of developing and mentoring junior team members.

• ​Fast-growing start-up with many opportunities for capacity building and career development
• Work alongside leading scientists and innovators in an international organisation
• Enjoy an inclusive and supportive culture
• Competitive salary and sales incentive based on experience
• Company vehicle and on all road costs provided

Why you should join us:

We're tackling some of the most challenging issues of our time, and we're doing it with a team that's passionate about making a difference. If you're looking for a role where you can use your skills to contribute to a mission that matters, we'd love to hear from you.

Loam Bio is proud to be an equal opportunity employer. We are committed to building a diverse and inclusive team. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability status, or any other characteristic.

We require a true business side BA with amazing stakeholder skills to join our small transformation team. This is an 8-month contract (with possibility to extend).

You will be straddling both business and tech, to review a minefield of data. Understanding source systems and mapping this data. You will be interacting with many business stakeholders and working with both our business project team and tech teams to get under the hood of data requirements. Of course there will be other BA deliverables along the journey, for eg. extrapolating user stories, process mapping, business testing. 

To be successful in this role, you will need 

• High level of structured and critical thinking to synthesize data from several systems and map those into receiving system. Understanding transformation requirements.
• Work extensively with business to identify data which requires cleaning and proactively solutioning how to lessen the business load required to clean data.
• Conduct discovery workshops with the business to understand their needs, and document in a way that will facilitate prioritisation of their requests versus other projects
• Capture and document business requirements via workshops, meetings and other interactions with key business stakeholders
• In conjunction with input from the Product Owner and development team, lead the crafting of functional designs that can both be understood by the business and actioned by the development team
• Be capable of working and executing projects in Agile environment
• Possess superior stakeholders skills and ability to engage with business at varying levels.

To propel our next phase of growth, ServiceNow is further investing in the Global Public Sector organization. We're building a team of collaborative individuals who are passionate about the opportunity to transform the Public Sector using ServiceNow's powerful digital workflow platform. 

The company is looking for a Head of Global Public Safety who is an expert in Public Safety Solutions and has a deep understanding of the emergency management life cycle, including planning, response, recovery, and resourcing. The position provides visibility within ServiceNow and an opportunity to support accelerated sales results.  

You understand the core Public Safety business processes and surrounding technology ecosystem, including systems of record and third-party data providers. You also have a technical vision for ServiceNow’s opportunity to transform Public Safety and will work with customers and partners on the architecture for the solutions with care for this vision. Additionally, you are someone who can work with customers, account teams, and internal technical resources to align customer needs with platform capabilities and solution roadmaps. 

What you get to do in this role: 

• Own and design innovative industry solutions, aligning industry content, product capabilities, partners, and messaging to enable the field to consistently tell a story and align to customer’s key business imperatives while partnering with marketing on external assets showcasing domain knowledge, differentiators, and sales propositions.  

• Identify key customer business imperatives to ServiceNow capabilities; Regularly meet with customers and partners to gather feedback, and internally vet and test these imperatives.  

• Be the voice of the customer internally to sellers, enable partners with solutions, and advise sellers while helping with business planning and sales strategy. 

• Research key industry and solution trends from various sources including publications, thought leaders, industry conferences and events.  Document and communicate as they pertain to changes in positioning, capability gaps or total addressable market. 

• Monitor global challenges and opportunities, identify best growth practices across all markets, and maintain connections with key global players both internally and externally. 

• Attend external events of partners, competitors, and customers to bring knowledge to industry sellers, and use extensive ongoing industry knowledge to define and update industry personas and value propositions for each. 

• Define discovery questions for key personas, collaborate with the value team to define industry value (both quantitative and qualitative). 

• Maintain up-to-date domain assets. Identify gaps in foundational needs such as customer stories, demos, assets, and enablement, creating action plans to address these needs.  

• Sponsor global community task force, and focus groups to share knowledge, drive innovation, and host regular community calls to share and gather information across all geographies. 

• Offer thought-leadership both internally and externally on domain-related topics and actively engage in speaking, teaching, advocating, and championing the mission area in various forums, including webinars, podcasts, EBCs, customer calls, and more as a representative of the sector. 

• Collaborate closely with Account Executives and Solution Consultants on use cases and customer opportunities, enabling teams on relevant solutions. 

• Create and lead of global Center of Excellence on public safety. 

• Integrate, curate, and share use cases globally related to public safety. 

• Partner closely with solution and field marketing to develop relevant and engaging assets. work closely with marketing teams to align assets and events to the GTM strategy. 

• Co-innovate solutions with internal team of Architects, Designers and Developers to reimagine complex customer challenges. 

• Newly created position - Make an impact by optimising their Billing system (OneBill) 
• Located in the heart of the CBD, 5 minutes from Museum station - Full time permanent role - Hybrid work option
• Leading Global ICT Managed Services Provider for the Enterprise market. 
• Growth opportunity - Join a team of senior professionals that inspire and challenge you 

WHY JOIN OUR CLIENT?  

Our Client is an Australian-based ASX listed communications and networking company with a vision to create secure, personalised connections for every user. Their solution is a Network-as-a-Service proposition that is user-centric, creating a per-user private high-speed network that is available, secure and performance optimised, for authorised users regardless of their location. 

They have received numerous industry awards for its technology, including being a worldwide winner of the Global Security Challenge. 

THE OPPORTUNITY 

Due to continued growth, we are now looking for a Business System Analyst to provide strategic system support to our Client Services Divisions. Reporting directly to the Head of Client Services, you will play a critical part in establishing, designing, configuring, and maintaining their global operating system, OneBill.  You will work cross functionally translating requirements into design, and ensuring seamless integration with existing infrastructure including billing, end to end order fulfilment, helpdesk, and support. Your responsibilities will involve but are not limited to:  

• Ensure accurate configuration of data and systems for automated, timely billing, receivables, and reconciliation. 
• Customise reports, notifications, and dashboards for stakeholders, providing insights to highlight key metrics (eg: forecasted revenue, aged debt, and more to trigger actions for informed decision-making.   
• Establish business rules for customer registration and maintenance, ensuring accurate billing for subscription changes and upgrades/downgrades. 
• Collaborate with Supply Chain to design end-to-end order fulfilment processes on OneBill.  
• Implement system workflows for Helpdesk operations, managing service requests, ticket allocation, and tracking for resolution. 
• Collaborate with stakeholders to design data interfaces and integration methods with other systems, enhancing information flow and accuracy. 
• Provide user support, training, and troubleshooting for system queries and technical issues. 
• Maintain corporate telephony system functionality, including call centre workflows and user group configuration for incident management. 
• Conduct data quality control measures to ensure accuracy and reliability. 

WHAT YOU NEED TO SUCCEED 

We are looking for someone that thrives in a SME environment eager to make their mark in an evolving landscape and drive process improvements. We are especially interested in candidates who possesses the ability to think strategically and is capable of turning data into meaningful insights. If you are someone who values quality, pays attention to detail, and comprehends the long-term impact on business success, we want to hear from you. 

• Degree in Information Technology, Business Administration, Accounting, or a related relevant field  
• 3+ years' experience in a technical business analysis or related role (ERP, Accounting of Finance related system). We welcome a broad range of applications, please apply if you are interested.  
• Excellent personal presentation and strong written & verbal communication skills 
• Proven experience in providing software technical support and system administration. 
• Strong attention to details and the ability to manage projects. 
• A natural team player, and an active collaborator and contributor to the growing team to ensure we generate great innovative ideas together. 

You can reach out to Celine Drogat at [email protected] if you have any questions about this role. Suitable candidates will be contacted for an initial phone call.  

The Game Changers:

At AP+ we're changing the game! We're doing big things, and we can't do it alone. We're part of a big ecosystem, and we know teamwork and passion for our purpose is what will make us successful. We value the unique talents, perspectives, of all our employees. This includes people of all gender identities and sexual orientations, First Nations Peoples, people of all abilities and diverse backgrounds, as well as their families. AP+ brings together Australia’s three domestic payment providers, BPAY Group, eftpos and NPP Australia, into one integrated entity. Bringing these businesses together enables AP+ to create a more competitive and coordinated Australian payments organisation that is strategically placed to respond to the impacts of regulatory and technological change today, and into the future.

The Purpose:

• Manage business & technical project implementations for AP+ business stakeholders. 
• Lead key strategic projects as assigned.
• Deliver implementations to time, budget and scope. 

You will be responsible for:

• Lead project activity to deliver successful implementations, manage and mitigate business impacts and balance stakeholder needs. 
• Analyse, plan and deliver projects and implementation.   
• Manage contracts such as statement of work and high-level estimates.   
• Work closely with product and technical implementation teams.   
• Manage stakeholder relationships internally and support external stakeholder engagement strategy through effective relationship building and alignment of project activities.  
• Liaise with project sponsors and business owners to ensure support, resource allocation and stakeholder buy in to project activities to meet agreed outcomes. 
• Lead and direct the project teams, providing operational project oversight, including delivery to agreed outcomes, resource planning and management, effective business case development and quality information management. Participate in related program governance activities. 
• Ensure project governance is effective across the project environment and project methodology is consistently applied. Deliver project reporting as required to identify, report on and manage project risks, including contingency planning and risk mitigation. 
• Lead, coordinate and develop the project team, ensuring resources are assigned as needed. Coach and develop project team members and work to build a reputation for successful industry project execution. 
• Support the change program of work to ensure project outcomes realise their full benefit. 
• Manage priorities and allocate resources to meet project deliverables; ensure skills and competency requirements are appropriate to project needs. Ensure resource allocation is aligned to project schedules, milestones and deliverables. 
• Monitor project scope at a high level and work with stakeholders to assess, test and refine requirements. Manage change controls to ensure project outcomes are in line with organisational standards and quality expectations. 
• Identify and manage cross-project dependencies and issues. 
• Flexibility regarding meetings outside of normal working hours. 
  

In order for you to be successful in the role, you’ll have:

• Expertise in project management, and a successful track record in senior project management overseeing enterprise-wide projects, preferably within the payments industry. 
• Experience in working at or with acquirers, issuers, payment gateways, or retailer payment systems. 
• Project leadership experience. 
• Experience in managing small teams. 
• Experience in building and managing customer/client relationships. 
• Experience working with multiple internal and external stakeholders, including vendors. 

What’s Next:
We know applying for a role can be a nerve-wracking experience, so we endeavour to review applications and plan to schedule screening interviews within the next two weeks. If you are among selected candidates, we’ll be in touch to schedule a phone interview. In any case, we will keep you posted on the status of your application.

We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to [email protected] We also encourage you to let us know your pronouns at any point during the recruitment process.

*AP+ are not partnering with recruitment agencies for this role.

Title:

Join us today!

KBR is driven by our purpose of Together, delivering infrastructure for a better tomorrow. Our results and reputation for excellence are underpinned by our people and our culture of caring, collaboration learning and trust to deliver innovative professional services for our customers. 

We leverage our global network and work in seamless partnership with our customers to deliver innovative, creative and sustainable solutions that will make a lasting impact on communities around Australia. 

The Opportunity

The Project Controls Specialist plays a crucial role in ensuring the successful planning, execution, and monitoring of projects within the assigned line of business.

They are responsible for the establishment and maintenance of project control systems, including cost, schedule, and risk management. This position requires a highly analytical and organised individual with a keen eye for detail and the ability to communicate effectively with cross-functional teams.

Responsibilities will include

• Prepare project reports reflecting progress, financial and resource information, actual costs, earned value and forecasts

• Ensure all cost, schedule and risk project reporting and activities comply with company and client needs

• Support the project control functions on the project

• Quality control of timesheet management for all staff/contractors on the project and liaising with project management to ensure that timesheets are accurate and address any issues as they arise

• Collate and compile internal monthly reporting activities

• Expense tracking and forecasting

• Participation in monthly Client meetings

• Produce monthly claims

• Preparation of Change Notices and managing the project change register

• Review project program and provide summaries

• Cost control and some scheduling tasks

Qualifications & Experience

• Relevant degree in Business, Engineering or considerable experience

• 8 + years’ experience in Project Controls

• Proficiency in Cost Control concepts and tools is a must

• Knowledge of data analysis tools such as PowerBI, MS Excel etc

• Working exposure to industry standard scheduling tools such as Primavera P6, MS Project etc

• Well-developed communication and time management skills.

• Attention to detail and a commitment to data accuracy.

• Ability to work independently and in a team environment.

Who we are

We are committed to social and environmental sustainability and delivering projects with a digital mindset that drives innovation within our business, for our customers and stakeholders.  

Our people blend seamlessly into customer teams to help create a positive impact on the communities and environments they seek to improve. Our expertise and adaptability is unmatched and continues to meet the demands of tomorrow to help shape Australia’s future for the better. 

Together, we deliver Infrastructure for a better tomorrow. 

IS Australia overview brochure:  https://kbr.foleon.com/is-australia/who-we-are/

In addition to working on some fantastic projects, KBR offer an array of benefits focused on providing our people with a great working environment, continual career development, Family friendly flexible work arrangements and work/life balance. Our culture, and our genuine focus on our people is a major factor in our success and we want you to be part of our journey. 

Typical benefits include:

• Flexible work arrangements

• Diversity and Inclusion support

Help shape tomorrow by applying today!

Don’t miss out on this opportunity to leave your impact on our society with one of Australia’s leading infrastructure businesses. Apply now and follow us on LinkedIn to stay up to date with all the latest news and job opportunities.

KBR values an inclusive and diverse work environment, and we encourage candidates from all backgrounds to apply. Our hiring decisions are based on the key requirements of each role and candidates are selected based on their unique strengths and experiences.

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

Creativity for All

Adobe is a place where exceptional people work – don’t just take our word for it, our employees have recently voted us #1 on the Great Place to Work list for the 10th consecutive year!

We’re proud to offer market leading employee benefits designed to suit your lifestyle. Some of the great benefits include health insurance, global days off, wellness fund, market-leading parental leave, access to our Employee Stock Purchase Program and programs designed to help continue to build your career.

We also proudly empower our employees to get involved with corporate social responsibility and offer a broad range of opportunities to make a bigger impact through philanthropy, employee, and community engagement.

We know that people are the differentiator in our business, and that's why we want to meet you.

The Opportunity

The Director for APAC Digital Experience Business Development is responsible for driving top line growth for our APAC DX business. Reporting into the APJ DX marketing leader, this role will manage a team of people managers across APAC and will be responsible for setting clear strategy on a scalable and repeatable process of quality pipeline creation and conversion to bookings across new and existing business.

What you’ll do

• Responsible for all BDR pipeline creation for the APAC across all sales segments
• Measure and ensure that the pipeline creation motion adheres to a repeatable process that drives conversion to bookings across new and existing business.
• Drive BDR hiring and enablement engine in line with the high-performance culture and Adobe’s values.
• Lead a team of 30+ people working across three regions and multiple countries.
• Coach second-line managers to establish rigor in their businesses, develop their First Line Management and BDR talent, and work with other parts of the business to continuously increase the DX footprint in new and existing customers.
• Establish strong operational cadence to run repeatable process, leverage data to make critical decisions to improve business performance.
• Partner with Enablement lead to train and coach BDR teams to identify and present compelling views of DX solutions.
• Coordinate strategies to align BDR specialist teams to present the right messaging to the right prospects without fatiguing contacts or accounts.
• Establish trust, rhythm, and alignment with the corresponding sales teams.
• Own headcount, quota, and business planning for the APAC BDR motion
• Own sales pipeline qualification process to improve BDR pipeline quality, working with sales to deliver consistent & predictable close rates.

What you need to succeed

• Relevant cross-functional experience (digital marketing, digital sales, project
• Validated work experience as an Inside Sales leader with strong track record of coaching managers to improve team performance.
• 10+ years managing managers and running multi-level sales/business development teams.
• Leadership proficiency and ability to instil a strong culture of performance and collaboration.
• Strong understanding of how to build a demand gen funnel and work seamlessly with sales and marketing ecosystem.
• Experience working with multiple sales partners, developing effective BDR process across multiple systems.
• Strong critical thinking ability and focus on driving data-driven decision making excellent at Outreach reporting and Excel modelling.
• Able to proactively diagnose and address gaps in pipeline creation with tactical plans & campaigns, working closely with demand gen and field marketing teams.
• Able to track and diagnose strategic efficacy and recommend shifts/changes in course when necessary.

Adobe for All

Adobe strives to create an environment where our employees can do their best work and drive their career growth and development based on their personal goals. From fair-pay practices to Employee Networks and programs designed to make everyone feel included, we're committed to fostering a diverse and inclusive workplace for all.

Take the plunge and jump in

Liking what you have read and keen to jump in? Thinking you might not have all the skills we are looking for? Just take the plunge and apply – we know that by bringing together a diverse group of people, we become so much better together. We'd love to see where we can help drive Creativity for All together.

Adobe Australia acknowledges Traditional Custodians of Country throughout Australia and recognises the continuing connection to lands, waters and communities. We pay our respect to Aboriginal and Torres Strait Islander cultures; and to Elders past, present and emerging.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Adobe is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
 

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.

Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other’s employees.

What you get to do in this role

• Lead efforts to hire, develop, and build a technical team.
• Oversee and participate in Change Management as it relates to Customer Support.
• Lead by example to cultivate and maintain a culture built on teamwork and collaboration.
• Own and bring to conclusion customer escalations by working with cross-teams in Support, development and operations team.
• Drive daily incident management success from detection to resolution and dissatisfaction issues for customer accounts leading to ongoing enhanced customer experiences.
• Represent the Platform, Product and ServiceNow effectively with customers.
• Manage major operations outages and communications to the customers.
• Participate in weekend and holiday on-call rotation as required.
• Evaluate current processes, technology, and organizational skills to identify areas of improvement and opportunities for advancement.
• Manage to the company and department’s vision, mission and values.

We’re Civica and we make software that helps deliver critical services for citizens all around the World. From local government to central (federal) government, to education, to health and care, over 5000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work across the globe supporting the needs of citizens and those that service them every day. Building on 21 years of continuous growth and success, we’re at a pivotal point on our journey to realise that aspiration.

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to champion the use of technology in public services, to improve outcomes for citizens and public sectors organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.

About the role

Exceptional opportunity for a seasoned customer facing Project Manager to join the team at Civica. As a Project manager, you will play the lead role in planning, executing, monitoring, controlling, and closing medium to large projects. Your focus would be on working on software implementation projects and liaising with various stakeholders in different locations to deliver an excellent customer service.

This role is open for Victoria and Queensland locations as well.

Responsibilities:

·       Responsible for planning and directing the information processing activities of the team and coordinate the effective design, implementation, and operation of information systems and applications

·       Strong communication skills and experience presenting and liaising with at C-Suite level.

·       Proactively manage changes in project scope, identify potential crises, and devise contingency plans

·       Direct and manage project development from beginning to end

·       Estimate the resources and participants needed to achieve project goals

·       Maintain budget information, and recommend subsequent budget changes where necessary

·       Identify and resolve issues and conflicts within the project team

·       Identify, plan and manage risks for complex projects and development of mitigation strategies

·       Identify and manage project dependencies and critical path

·       Plan, schedule and track project timelines and milestones using appropriate tools

About you

You’re an experienced Project Manager who is skilled in development projects implementing software. A true team player and collaborator whose communication skills ensures effective interactions between customers and a cross functional team. Our ideal candidate has experience with managing multiple projects, dependencies, and risks. You will be having a PRINCE2 Practitioner or equivalent certification. Experience working with the medical industry will be well regarded.

The Business Services Manager has dual responsibilities:

• Providing reliable, high quality administrative support to the Group Country Manager (GCM) and Head of Strategy & Operations of Australia, New Zealand & South Pacific (AuNZSP). This role enhances the business impact of these executives and contributes to the operational effectiveness of the broader Visa team across AuNZSP.
• Provide leadership, coaching and development of the Business Services community.  Develop and enhance a community of administrative support experts and Office Managers operating across multiple teams and geographies. The Business Services Associates and Office Managers are responsible for providing excellent business operational support, facilities and employee experience to members of the AuNZSP Leadership Team and their functions.

The Business Services Manager reports to the Group Country Manager AuNZSP.

Detail of what a Business Services Manager does at Visa:

• Has a sound understanding of Visa’s business strategy, leadership principles and key executives’ priorities.
• Serves as a first point of contact for enquiries to prioritize the GCM’s time and activities.
• Establishes and maintains effective and cooperative professional business relationships with all levels of management, employees, external businesses and regulatory contacts.
• Builds a confident and effective relationship with executive assistants in financial institutions, merchant clients and ecosystem participants.
• Manages complex senior executive calendars, schedule meetings, travel, video conferences and group events (off-site and/or internal events).  Prepared to take accountability and be a creative thinker when planning/delivering events.
• Manages extensive domestic and international travel arrangements (airline and hotel reservations).  Verify invoices and process travel expense reports to meet compliance requirements.
• Develops and updates documents built in the Microsoft suite and effectively utilises Teams and other productivity tools such as Copilot and generative AI. Look for opportunities to enhance and adopt workflow tools.
• Prepares meeting materials including the creation of presentations, briefings and other related materials.
• Work with the Asia Pacific (AP) based teams to ensure effective communication and alignment with the Visa Regional hub.
• Create a sense of community and best practice sharing across the AuNZSP Business Service Associates and Office Managers.  Ensure support for and alignment to the AUNZSP Scorecard, business objectives and key results (OKRs)
• Collaborates closely with all stakeholders in the business to deliver excellent business operations support.
• Ensures community workload is equitably distributed and backups are in place when team members take leave. 

• Lead regular formal and informal community check-ins to enable consistent feedback loops and maintain a positive and supportive environment.
• Proactively looks for ways to innovate and improve the way the Business Service Associates provide support services to the AuNZSP Leadership Team
• Understand the career aspirations of the individuals, support and help them attain their goals.

Importance of this role to Visa

The Business Services Manager is responsible for setting the benchmark and leadership in the provision of operational support. The role is important to ensure effective use of executives time and create an environment of success for the Business Service Associates by ensuring the community is operating effectively.  The Business Services Manager also leads the adoption of new tools and processes in a changing business environment preempting new flows of work and more efficient ways of working.

The role covers a wide-ranging awareness of the business operations in the AuNZSP and provides the opportunity to have a varied and fulfilling network of internal and external stakeholders as it has coverage across many different sections of the business locally and internationally.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

• Join an Award-Winning Superannuation Fund Provider 
• Utilise Your Experience Supporting Enterprise-Wide Records Management Programs 
• Permanent, Full-time 
• Sydney Located
• Hybrid Working - Blend of working from Sydney CBD Office and Home

About Us

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $75 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the Job

The Manager, Records Management supports the ongoing enhancement and maintenance of effective controls over Rest’s electronic and physical records to ensure that they continue to be accurate, reliable, and accessible when needed, aligning to Rest’s legal, regulatory, and business requirements.

Key Accountabilities and Responsibilities: 

• Support the implementation and enhancement of policies, procedures standards, systems and controls that align with better practices, ensuring the effective management of electronic and physical records at Rest throughout the record lifecycle.
• Support the implementation and maintenance of a records retention and disposal schedule based on legislative and regulatory requirements, business needs and risk appetite.
• Perform monitoring and measurement activities over the effectiveness of Rest’s records management practices through regular audits, reviews, and evaluations.
• Support the enhancement and delivery of training and awareness programs for staff members on records management policies, procedures, and tools.
• Provide advice and guidance to staff members on records management matters.
• Administering and registering records, for example, ensuring appropriate processing of digital records into an EDRMS (Electronic Document and Records Management System).
• Partner with internal stakeholders, such as Information Security, Data, Compliance, Legal, Enterprise Security & Safeguarding, and other business teams as required to ensure alignment and synergies of records management controls with other internal frameworks, requirements, and obligations.
• Partner with external stakeholders, such as the Fund Administrator as required, to ensure appropriate management of Rest records in accordance established policies and standards