The Migration Agency Pty Ltd Job Description: Working with users to formulate and document business requirements identifying, investigating, and analyzing business processes, procedures and work practices identifying and evaluating inefficiencies and recommending optimal business practices, and system functionality and behavior using project management methodologies, principles and techniques to develop project plans and to cost, resource and manage projects .Taking responsibility for deploying functional solutions, such as creating, adopting and implementing system test plans, which ensure acceptable quality and integrity of the system creating user and training documentation, and conducting formal training classes developing functional specifications for use by system developers using data and process modelling techniques to create clear system specifications for the design and development of system software acting as a central reference and information source, providing guidance and assistance in the system project decision making process. Benefits Why work with us The Migration Agency is, you will find, quite different. First, we have a real purpose: it’s to empower people with the knowledge and services that enable them to access talent and opportunities of a globally-connected world. We see our role in the world as being to enable people to move, explore and deliver their unique value to the world. Task & Responsibilities Roles and responsibilities: Defining the Business processes with the help of Business Stakeholders by using MS Visio. Worked on Activity and Process flow diagrams using MS-Visio. Conducting workshops with Business Users to gather the requirements, validate User Testing and Release Planning. Preparing Business Requirement Documents, Functional Requirement Specification Documents, Use Cases and Data Elements Mapping Documents. Analyzing existing processes and identifying areas of the application where the performance can be improved. Involved in Business Process Automation with Pega Systems Smart BPM suite – Pega Rules Processor Commander (PRPC). Involved in Integration of BPM Case Management system with underwriting system and downstream systems. Captured User Role based Dashboard views, Workbaskets and Worklists requirements to identify the work assigned. Having Good understanding of Pega property types and decision rules, Pega flows, Pega OOTB, SLA’s and API’s Reporting. Reviewing and discussion of Business Requirements with Technical team. Facilitated Joint Requirements Planning (JRP) & Joint Application Development (JAD) sessions to expedite and streamline the requirement gathering process. In Depth understanding of the AS-IS and TO-BE in supporting /interface system applications. Participated in requirements elicitation, documentation and change management using HP QC. Experience in Gap Analysis to check the compatibility of existing systems with new business requirements. Skilled in conducting walkthroughs with Business and Technical SMEs to identify and resolve issues in the existing design document for changes. Experience in handling various geographic clientele involving delivery, communication, client relationship and business growth as part of day-to-day activities. Experience in Project Management activities, create Project Plan, Testing Scenarios, Test Data, Defect tracking and Test Reporting. Identify the Risks associated with the Project, Highlight the Risks to Client Manager and derive the Risk Mitigation Plan. Strong Hands-on experience in End-to-End Testing delivery including Test Management, Test Estimation, Test Strategy Planning and Testing process. Skilled in System Testing, System Integration Testing, Regression Testing, User Acceptance Testing, Black Box Testing of web, desktop-based applications, and Client/Server applications. Maintained Requirement Traceability Matrix using MS Excel. Worked with Test Management and Defect tools like HP QC, JIRA. Handle multiple tasks and work independently as well as in a team. Qualification & Experience Experience in Gap Analysis to check the compatibility of existing systems with  new business requirements. Experience in handling various geographic clientele involving delivery,  communication, client relationship and business growth as part of day-to-day activities. Experience in Project Management activities, create Project Plan, Testing  Scenarios, Test Data, Defect tracking and Test Reporting.  Skilled in System Testing, System Integration Testing, Regression Testing,  User Acceptance Testing, Black Box Testing of web, desktop-based  applications, and Client/Server applications. Worked with Test Management and Defect tools like HP QC, JIRA. Handle multiple tasks and work independently as well as in a team. Worked on Activity and Process flow diagrams using MS-Visio. Having Good understanding of Pega property types and decision rules, Pega flows, Pega OOTB, SLA’s and API’s Reporting. At least 3-5 years experience. About Company The Migration Agency is a specialist immigration law firm, we enable talent mobility to Australia, New Zealand, and other parts of the world by delivering quality immigration solutions to companies and individuals. We are a diverse team with a presence in multiple countries around the world, our people are the heartbeat of our company and the reason why The Migration Agency is a rewarding, a fun and inclusive place to work. Job Publish: 14-11-2024 Job Expire: 14-12-2024 Please click to View more detail / apply .

Job description

Do you thrive working in a small, high touch team? Enjoy the investment that comes with being part of a larger, global business? This could be the role for you!

High-impact project and stakeholder focused BP role!
Career progression opportunities both locally and abroad
Competitive remuneration and benefits package, Sydney CBD (hybrid)

The Company
Our client is a global powerhouse brand focused on the real estate, professional services, and investment markets. A clear leader in their field and with a relatively newly established presence in Australia, this organisation has a reputation for innovation, excellence, and best-in-class service delivery. With offices based in the Sydney CBD, the culture of this organisation is social and high performing. A current team of two is looking to become three, in hiring a People & Culture Business Partner, reporting to the Head of

... Click here to view more detail / apply for People & Culture Business Partner

Blacktown City is a growing and thriving city, located halfway between Sydney City and the Blue Mountains. With 435,000 residents, we are the largest and most diverse city in NSW, spread across 54 suburbs.
Blacktown City is vibrant, dynamic and multicultural, home to a large First Nations community, and more than 180 different birthplaces and languages.
With $22.6 billion regional economy, Blacktown City is also home to 30,000 businesses.
Working at Blacktown City Council provides widespread, exciting professional opportunities.
Our Council is leading the transformation of Blacktown City and Western Sydney. We are implementing a vision for a modern city, full of opportunity for our residents and businesses.
Our Council is led by highly skilled and experienced professionals, working with talented and passionate teams across a diverse range of business units.
We are delivering high quality, customer-focused services, experiences, and



... Click here to view more detail / apply for Contamination Management Officer ? Waste Services x 3

We are looking for an experienced Business Development Manager (BDM) with a proven track record of success in BD to join our Interleasing business and source new Leasing (cars) agreements and asset management clients (fleets of cars and some heavy machinery.)
We are looking for a BDM who can build on already identified leads from the previous BD Manager and keep momentum with existing pipelines.
You will also be able to identify new opportunities, comfortably present to CFOs, Heads of Procurement and/or Heads of Finance to acquire and activate new business both within and outside a tender environment. 
Our head office is in Chatswood where you will spend your time strategic planning with your peers on Wednesday and Thursdays. Monday, Tuesday and Fridays you will be working from home or meeting with clients in Sydney Metro and NewCastle from time to time.
Key responsibilities:

Build
... Click here to view more detail / apply for Business Development Manager

THE CLIENT
Our client, a prominent player in the residential construction industry, is seeking an experienced and driven Business Development Manager. With a strong focus on house and land packages, this opportunity is ideal for a dynamic professional looking to take the next step in their career.
THE ROLE
As the Business Development Manager, you will be responsible for identifying and securing new business opportunities, particularly in the house and land package sector. You will play a key role in maintaining and expanding client relationships, meeting and exceeding sales targets, and creating tailored house and land packages. Your ability to craft professional brochures and communicate effectively with clients will be essential to your success.
SKILLS / EXPERIENCE


Residential Construction Background: Minimum 2-3 years of experience in new homes or wholesale house and land packages.
Proven Sales Success: A track record of consistently hitting sales targets
... Click here to view more detail / apply for Business Development Manager

As a   Project Manager at Linesight , you will work with highly experienced, culturally diverse, and passionate teams nurturing a strong social dynamic and a shared sense of achievement. You will gain vast industry experience that will open doors for you, extend your skillset and expand your perspective. We will empower, support, and enable you to take real responsibility in your role so that you can take charge of your career progression with us. For us lasting trusted relationships are everything, both with our teams and our clients.  






In this role you will:  

Manage large scale construction projects for clients, ensuring they are delivered on time, within budget, with high quality
Monitor the day-to-day activities in the field, managing the flow of information, and reporting and tracking issues arising from progress, quality and safety



... Click here to view more detail / apply for Project Manager

This is an exciting opportunity for an experienced Business Development Manager to join our team. This role will be responsible for driving & supporting Addelec offers from a sales perspective within multiple channels.
Reporting to the Sales Manager, this role can be based in our Campbelltown, NSW office.
Addelec leads in providing sustainable electrical infrastructure services and solutions across all industry sectors. With extensive experience and a unique position, we offer end-to-end EV charging and infrastructure solutions nationwide. Committed to innovation, Addelec plays a pivotal role in the electrification and decarbonisation of industries, paving the way for a sustainable future.
Addelec Power Services is a complete service provider who work collaboratively with the Client from the initial briefing through to completion of the project, optimising the value within your specific project scope, whilst mitigating risk
About the role:

Taking responsibility for achieving Services business
... Click here to view more detail / apply for Business Development Manager

We- are currently seeking a Management Consultant/Analyst with a strong focus on optimizing operational efficiency, communication and project success. Candidates with Balkan language skills will be highly regarded, as we work with a diverse range of clients and team members.
Key responsibilities:
-Analyze and improve operational processes, focusing on efficiency and project timelines,
-Conduct in-depth research and analysis to diagnose client business challenges and identify opportunities for improvement.
- Collect, process, and analyze data to generate meaningful insights and provide evidence-based recommendations.
- Collaborate with clients and internal teams to define project scopes, objectives, and timelines.
- Develop and present detailed project plans, progress reports, and final deliverables to clients and stakeholders.
- Conduct process mapping, workflow optimization, and strategic planning sessions.
-Support clients in implementing recommended strategies and track the effectiveness of proposed changes.
- Stay current with industry trends, best practices, and emerging technologies that can impact client success.
-Proficiency in either Serbian, Croatian, Bosnian or Macedonian is highly desirable.
-Excellent communication skills and the ability to work with diverse team members.

Qualifications:

Bachelor’s degree in Business, Economics, Finance, or related field; Master’s degree or MBA preferred.
Proven experience in management consulting, business analysis, or a similar field.
Strong analytical skills with proficiency in data analysis and data visualization tools (e.g., Excel, Tableau).
Excellent communication and presentation skills, with an ability to convey complex information clearly.
Ability to manage multiple projects and meet deadlines in a fast-paced environment.
Strong interpersonal skills and the ability to work collaboratively with diverse teams and clients.

Benefits:

Competitive salary and performance-based bonuses.
Professional development and training opportunities.
Comprehensive wellness benefits.
Collaborative and supportive work environment.

Social Inclusion Project Lead
$103,991 - $115,696
Permanent Fulltime
36 Hours per week
  Exciting opportunity to join one of Melbourne's largest municipalities.
Located in the centre of Melbourne's growing west, Brimbank City Council is a local government that is welcoming, diverse and proud - just like the community we serve.
Being community first underpins everything we do. We work and advocate for our community, being innovative, future-focused and responsive and apply these same principles to the way we work with each other every day.
Every person working for Brimbank City Council shares our aspiration to make our City the best it can be!
We are currently seeking a Full Time Permanent staff member to join our team based at our offices in Sunshine.
The role  
Reporting to the Coordinator, Connected Communitie s , we are seeking a Social ... Click here to view more detail / apply for Social Inclusion Project Lead

The Opportunity
This is an exceptional chance to join one of Australia?s most recognized FMCG brands, known for quality and innovation. Located in Sydney CBD, this permanent role offers you the opportunity to support a high-performing finance team and contribute to the company?s ongoing growth. You?ll play an integral part in the business, directly influencing financial strategies that drive revenue and profitability.
Key Responsibilities


Financial Reporting & Analysis: Deliver accurate and timely weekly and monthly financial reports, with a focus on sales performance and product profitability.
Budgeting & Forecasting: Partner with sales and marketing teams to create realistic budgets and prepare weekly forecasts, analyzing trends and variances.
Inventory & Cost Management: Monitor inventory levels and costs, ensuring financial efficiency while aligning stock levels with market demand.
Revenue & Sales Support: Provide data-driven insights to support sales strategies and assess promotional impacts on profitability.

... Click here to view more detail / apply for Financial & Management Accountant

About The Client   
Our client is a fast paced tier 1 international property developer based on the CBD fringe with a number of projects at completion and prospective stage. They are a market leader who has gone from strength to strength through their exceptional brand, delivery and world class projects. 
The Role | Reporting into the Financial Controller  Key Responsibilities:


Month end reporting and analysis
Co-ordinate the budgeting and forecasting process for the portfolio including the review and critique of assumptions of property budgets provided by the Property Manager
Prepare P&L and Balance Sheet reports
Prepare monthly property accruals and reforecasts and uploading of External Property managers actuals for the month
Prepare Statutory Reporting
Maintain fixed asset registers
Assist with audits
Completing Tax Returns, BAS and tax provisions
Ad hoc reporting
Candidate Profile You are CA/CPA

... Click here to view more detail / apply for Project Accountant

Job description

Are you a Business Analyst with a background in credit risk? Join our team to bridge the gap between business needs and technological solutions!
Our client is a large consulting organisation looking for Technical BA with Credit Risk experience.
Qualifications:

Proven experience in credit risk.
Strong problem-solving skills and project road map development expertise

Roles and Responsibilities:

Liaise with Functional teams and Technology team of the Bank to Garner requirements from Functional teams for new system development / system enhancements.
Leverage business and functional knowledge to solve problems through proposals developed in close partnership with internal stakeholders and vendors.
Develop detailed plans and accurate estimates for completion of requirements and acceptance phases of projects.
Contribute to design and development of the project-level road map, ensuring sufficient business benefit is realised within each phase.


... Click here to view more detail / apply for Technical Business Analyst

7 Nov







BTP











BTP forms part of the Perenti Group and is one of Australias largest suppliers of machinery rental, parts and services to the mining, construction, and earth-moving industries. Our capabilities include machine rebuilds, Service Exchange components, Site based and Field Service labour and machinery rental. BTP has supported the mining, earth-moving, and construction industries for over 30 years and with locations in key mining areas BTP is currently expanding its capabilities and capacity to better support customers and our people. Business Development Manager - NSW   Grow with us! We are currently seeking a proactive, sales and people orientated  Business Development Manager  to join our NSW Singleton facility with BTP.




... Click here to view more detail / apply for Business Development Manager ? NSW

POSITION DESCRIPTION



POSITION TITLE: Digital Business Analyst
DEPARTMENT: Technology
DATE: 13/12/23


LOCATION:  High St 
REPORTS TO: Ken Shepherd
POSITIONS REPORTING TO THIS ONE: 

None



ORGANISATION & CONTEXT Adore Beauty is Australias longest-running online beauty store with over 250 global brands and 13,000 products ranging from budget, professional and luxe. Today, Adore Beauty is a bustling, ASX listed quick-paced, passion-driven company employing around 200 team members. This role will predominantly be based in our Head Office in Northcote, reporting to the Head of IT Systems.


KEY OBJECTIVE:  The role will play a pivotal role in analysing and documenting complex customer and business requirements for key projects and


... Click here to view more detail / apply for Digital Business Analyst

24th October,
What's on offer? This is a great opportunity for anyone with FX/CFD sales experience to join a large corporation with an entrepreneurial and professional environment. They offer long-term career opportunities and the chance to learn and specialise in other product areas. They will reward you with a very strong base salary and an uncapped commission structure which is simple to understand along with substantial benefits. They believe in a hybrid working model and provide full training and support.    Who will you be working for? Based in Sydney CBD, you will join a successful and high-performing group that is expanding its Australian operation. You will be expected to be a natural networker and have a good reputation in the marketplace. They believe in developing long-standing relationships with their clients and will expect you to have strong relationship management and entrepreneurial skills. Their working environment is team-based
... Click here to view more detail / apply for Business Development Manager

Posted: 08/11/


25/11/

Job Type: Permanent - Full Time

Location: Sydney, New South Wales, Australia

Job Category: Audit,Business Advisory


ESV Business Advisors & Accountants are so excited to begin recruitment for our February Accounting Graduate intake! If you are a recent graduate ready to take your first steps into the world of audit, business advice and taxation services and are looking for a role offering excellent training, mentoring in a dynamic and supportive environment, look no further!

Job Description

ESV stands as a progressive market leader, in providing business advice and taxation services to businesses, family groups and high net wealth individuals. With our firm entering an exhilarating phase of growth, we're thrilled to invite a new cohort of students and graduates to embark on an extraordinary journey

... Click here to view more detail / apply for Graduate Accountant ? Business Advisory

Be part of Qantas Loyalty?s diversified business
Wide ranging responsibilities from financial control to business partnering
Full-time permanent position based at our Head Office in Mascot

Working in Qantas Loyalty is exciting and fast moving. We love what we do and look forward to what we might create for the future. Being part of a business that?s constantly changing challenges us to think and move on our feet quickly. Our agile way of working enables us to be responsive to business requirements and helps us to deliver exceptional outcomes. By taking the time to recognise and reward our members, we build stronger relationships with the people who matter most.
As the Finance Business Partner , you will manage Qantas Loyalty?s Member & Program Tribe portfolio which includes cross relationships with both Qantas Airlines and Jetstar stakeholders. In this role, you will have the opportunity ... Click here to view more detail / apply for Finance Business Partner

We are seeking a Senior Business Analyst for a large financial organisation in Sydney.



You will join the Data Change team, supporting project delivery for our Trade Data initiative. We provide data solutions, facilitate effective data management through new platforms, and automate system flows within our Commodities and Global Markets Group. At the forefront of new technology, we value you, your development, and ideas that you contribute to our dynamic organisation.



What role will you play


Our established program team solely focuses on delivering transformational change to manage and uplift controls within the Commodities and Global Markets business. As a Senior Business Analyst, you will lead the analysis for a stream of work and shape the direction of that stream as it aligns to the programs vision. Specifically, you will be working with the business and technology stakeholders to document and uplift controls for

... Click here to view more detail / apply for Senior Business Analyst

Location:  Pyrmont, NSW, AU,











The Opportunity


Join Veolia, a leader in ecological transformation, as a Procurement Business Partner at our Pyrmont head office. This role offers a unique chance to drive value through national supply arrangements, embedding projected savings, and ensuring dedicated Procurement and Operational communication across Australia and New Zealand.




What's on offer



Flexible working arrangements
Opportunity to influence and shape procurement strategies
Collaborative work environment with cross-functional teams
Career growth and development in a dynamic industry





What you'll be responsible for



Implementing and managing national








... Click here to view more detail / apply for Procurement Business Partner

Salary $78k per annum 11.5% Superannuation
Full Time
Based at our Nunawading Office

At Whitehorse City Council, community is at the heart of everything we do.  To stay ahead of and best respond to the evolving changes and needs of the community, the organisation is undertaking an exciting journey that will transform ways of working and will empower employees to be innovative and constantly striving towards providing excellent customer experience at all times. The five pillars of our transformation focus on:

Excellent Customer Experience and Service Delivery
Great Organisational Culture
Innovation and Continuous Improvement
Good Governance and Integrity
Long Term Financial Sustainability

The role:
The Council Business Officer supports Councils decision making process by coordinating the production of Business Papers and Meeting Minutes for Council, Council Committees and the Executive in accordance with
... Click here to view more detail / apply for Council Business Officer

About the Company Davidson is partnering with one of Melbourne?s leading utility companies to find a talented Operational Technology (OT) Project Manager. This is a fantastic opportunity to join a dynamic team dedicated to delivering critical OT projects. Flexible working from office and home 1-2 days a week in office Melbourne CBD. About the Role
As an OT Project Manager, you will be responsible for the successful delivery of multiple OT projects. Your key duties will include:

Define, price, schedule, manage, deliver, and close projects handled by OT Service Providers.
Work with internal and external stakeholders to identify and coordinate the interdependent scopes of IT, PLC cabinets, SCADA, and other systems to ensure seamless project delivery.
Engage continuously with OT Service Providers, project sponsors, governance committees, and other stakeholders to ensure smooth project delivery and handovers.
Ensure control system projects comply with standards and
... Click here to view more detail / apply for Operational Technology Project Manager

Matraville, NSW, AU,







Permanent











IXOM plays a vital part in the lives of tens of millions of people every day. Were the experts behind the scenes, who ensure safe and reliable access and help industries, businesses and local communities to thrive. Our products, services and solutions are used across many end markets, including dairy, agriculture, viticulture, electricity, steel, food and beverage, pulp and paper, mining and construction, and water treatment (just to name a few).  We are supported by over 1,300 people globally and our operations span across four continents and nine countries, with headquarters in Melbourne, Australia.  The Role We are




... Click here to view more detail / apply for Project Engineer

This purpose-driven, progressive, and dynamic organisation is dedicated to providing quality care and support to the community, focused on delivering the best of care to people of all ages, cultures, beliefs and circumstances. Through their social enterprise model, they deliver better outcomes for more than 13,000 people in our community.
We are proud to be supporting the organisation with sourcing a People & Culture Business Partner with a varied portfolio. Reporting to the People & Culture Manager, you will establish and maintain a strong and supportive partnership between the operational business unit and People, Culture and Safety, providing effective, accurate and timely human resources support, advice and coaching to managers and employees across the organisation with a keen focus on building a positive employee experience.
The role has a generalist focus, working across all aspects of human resources, including program development, talent management, learning and development, coaching and mentoring, performance management ... Click here to view more detail / apply for People and Culture Business Partner

At GHD, we dont just believe in the power of commitment, we live and breathe it every day
Thats why we pledge to support and empower all of our people to make a positive impact when working with the right technology and training as you bring ideas and projects to life.  Together with your colleagues, clients and partners, you'll make an impact that is felt by all. See where your commitment could take you. 
Who are we looking for?
GHD is proud to have maintained a strong connection to Aboriginal and Torres Strait Islander communities since our foundation more than 90 years ago. Our GHD Indigenous Strategy and Reconciliation Action Plan (RAP) commitments are a core part of both the way we operate and how we deliver our clients projects.
To enhance that connection further, were looking for an  Indigenous Workforce Engagement Business Partner  to join GHD. ... Click here to view more detail / apply for Indigenous Workforce Engagement Business Partner

Position: Senior Product Manager (Technology Consulting, Business Analysis)
Location: Sydney, Australia
WorkStyle: Sydney Hybrid based
Simple Machines. Data Engineered to Life™

 

Simple Machines is a leading independent boutique technology firm with a global presence, including teams in London, Sydney, San Francisco, and New Zealand. We specialise in creating technology solutions at the intersection of data, AI, machine learning, data engineering, and software engineering. Our mission is to help enterprises, technology companies, and governments better connect with and understand their organisations, their people, their customers, and citizens. We are a team of creative engineers and technologists dedicated to unleashing the potential of data in new and impactful ways. We design and build bespoke data platforms and unique software products, create and deploy intelligent systems, and bring engineering expertise to life by transforming data into actionable insights and tangible outcomes.

About You

We are looking for a consultant-minded individual who is passionate about working closely with clients to solve complex problems and lead them on a journey from discovery to technical implementation. You have a knack for understanding client needs and delivering market-leading solutions and have worked in Technology Consulting | Business Analysis | Software Development

 

You will love and excel in this role if you:

• Have a strong background in Technology Consulting, played a Senior Manager role within a top-tier consulting company.
• Have a refined understanding of how modern software is built and delivered (tools, methodologies, roles, common challenges etc.)
• A demonstrated knowledge of different methods and tools that help you to perform analysis, testing, product management and delivery in a range of environment
• Know how to effectively communicate information between people at all levels of the business, in written and verbal form
• Have a passion for accruing knowledge, and using that knowledge to continuously improve yourself and the team’s performance
• Personal interest in best practice and trends of the technology industry, with the ability to apply these to your day-to-day work
• A relationship builder by nature, and someone who can thrive in new teams and new situations
• A proactive person who knows what needs to be done, how to approach it, and how to influence others to move things forward
• An ambitious person who is excited about the prospect of joining a small, close-knit ANZ team of experts and helping it to grow

 

The Exciting Part

Simple Machines is not your average consultancy or software engineering firm. Our team is comprised of inspiring industry leaders in Consulting, Data Engineering, Machine Learning, and Artificial Intelligence. Our projects, for a global client base, are data-focused and drive real change.

About the Role

We are looking for someone to join our close-knit team of experts to help deliver our client engagements as we scale our ANZ business. If you excel in client facing roles, have a deep understanding of how modern software is built and delivered, and have a passion for technology then we’d love to hear from you.

 

Here’s a brief overview of the role’s responsibilities:

 

Drive the engagement

• Understand each clients’ unique business needs, the ‘why’ behind each project and develop solutions that will fulfil each clients’ success criteria
• Act as a translator between business teams and technology delivery
• Develop domain expertise unique to each engagement

 

Feed the engineering team

• Provide high quality written requirements, acceptance criteria, feature overviews, test cases and other artefacts for the team to work from
• Run effective meetings with team and stakeholders

Drive the team’s direction

• Clearly articulate the business needs and work with the tech team to translate these into technical requirements
• Persuade the client and the SM team on what should be done and why

Increase the team’s speed

• Understand and anticipate dependencies in software delivery
• Enable decision making through excellent communication

Assure the team’s focus

• Protect the engineering team from day to day ‘noise’
• Embed and optimise processes to handle our scope of work and new demand

Assure SM’s position with the client

• Build and nurture relationships with clients at all levels
• Help to manage SM’s delivery risk