The People & Culture (P&C) Business Analyst is responsible for delivering a program of work that will strengthen and improve the process design and documentation of core People & Culture transactional processes. The P&C Business Analyst will design process improvements, as needed translated into system requirements, that meet the needs of our people, people leaders and P&C. This role plays a key part in enabling P&C to operate at scale and support future business growth.

As a business analyst you will use strong communication and technical skills to translate people experience requirements into effective processes and documentation. In the role you will investigate and analyse how existing processes supported by technology can be improved and/or further automated, by working closely with P&C, employee, and people leader stakeholder groups. The focus will initially be on P&C transactional processes that support P&C Service Delivery and processes that align to key moments that matter in our employee lifecycle.

You will approach the process re-design using “human centered design” practices and have end-to-end responsibility for completing the process re-design from current state analysis through to implementation. You will participate in testing and implementation activities to ensure processes are aligned to expectations of internal stakeholders.
You will contribute to building a culture of service delivery excellence, continuous improvement, and innovation by proactively identifying and driving continuous improvement in your own practices and those of the team.

Key Accountabilities:

Business Analysis
• Analyse current People & Culture practices and processes, identifying improvement and transformation opportunities to improve the people experience of TAL employees and people leaders, increase productivity, improve speed of delivery, and eliminate waste.
• Collaborate with stakeholders (HRIS, P&C Operations, P&C Centre of Excellences, Technology) on delivering value to all stakeholders, being a subject matter expert and valued consultant.
• Document & analyse existing Workday system Business Processes, including current approval and condition rules. Provide recommendation for simplification of current business processes while working closely with appropriate stakeholders and subject matter experts.
• Recommend and develop system and process improvements, including identifying opportunities for automation, articulating the benefits to the business and estimated effort of delivering the improvements.
• Develop and maintain business requirements, process design documents that clearly and specifically set out all requirements.
• Contribute to evolving the process documentation approach and framework within People & Culture.
• Ensure initiative risks and issues are current and clearly identifiable and traceable.
• Ensure proposed process design has considered downstream impacts of changes to other existing business processes.
• Facilitate, co-ordinate, execute and participate in workshops (both internally and with 3rd party suppliers).

Change Implementation and Management
• Co-ordinate/Implement system process changes & initiatives in collaboration with the HRIS team according to agreed timeframes and business requirements.
• Develop, refine, and execute test cases as part of User Acceptance Testing.
• Develop and implement change management plans.
• Provide status reporting against progress on a regular basis, highlighting exceptions, risks and / or issues.
• Develop and provide communications strategies / plans, including implementation or release management documentation for end user groups with the provision of training and assistance prior to and post implementation.
• Facilitate, participate in Post Implementation Reviews.

General
• Professional development – focus on continuous development of technical skills.
• Guide and support team members to enhance their knowledge and skills.
• Review documentation written by team members and provide feedback.

We are seeking a Program Director - Strategic Projects, based in either Melbourne, Sydney or Brisbane. The purpose of this role is to strategically position AECOM in the successful appointment and delivery of major capital infrastructure programs.  To remain relevant and current in the market the role will also incorporate Program Director roles for business-critical programs across ANZ.

The role will devote efforts to activities which will provide visibility of project opportunities, assist, and advise AECOM to strategically secure key projects within the market.  The role will lead and mentor staff (formally and informally) within the program environment.  The role will be expected to contribute to the business and sales planning activities, in addition to assist and advise on growth opportunities and innovation.  The role as part of the ANZ Programme Management team will contribute to driving the growth of our program management business in all sectors and partnering with clients to transform the way they deliver major infrastructure programs.

• Lead the development of Program Management products in line with the Global methodologies to suit the ANZ market.
• Lead our Program Management service offerings to internal business units and our clients.
• Work collaboratively with ANZ Program Management Leads and the Regional Program Management groups leaders in designing and implementing the regional skills development process.
• Working within client teams as part of the client integrated program team and able to manage the preparation of detailed program reports as required by the client or by AECOM’ managers.
• Attending and/or facilitating project governance, program management, contract administration, planning and scheduling workshops/meetings as required by clients or AECOM' managers.

We're looking for a Business Intelligence Manager to join us at Shift, where we're committed to enhancing the business lending landscape through smart data use. In this role, you'll oversee our reporting functions and help us make informed strategic decisions. Your main task will be to manage and interpret data, turning it into understandable and useful insights for different teams.

This role is about more than just numbers; it's about understanding what the data tells us and how it can guide Shift to better serve our clients in the business lending sector. We need someone who is not just technically skilled in business intelligence but also able to see the bigger picture and contribute to Shift's steady growth in a meaningful way.

This version keeps the focus on the role's responsibilities and impact at Shift, presented in a more straight forward and grounded manner.

• Oversee Reporting Functions: Manage and refine Shift's reporting processes, ensuring timely and accurate delivery of critical business data to stakeholders.
• Strategic Decision-Making Support: Utilize data insights to support strategic decision-making, providing clear, actionable advice to guide the company's direction in the business lending sector.
• Build Out Infrastructure Layers: Lead the development and enhancement of Shift's data infrastructure layers, creating a robust, scalable platform that supports advanced data analysis and reporting.
• Ensure Data Quality and Integrity: Maintain a high standard of data quality and integrity across all platforms and systems, implementing checks and balances to ensure data accuracy and reliability.
• Cross-Departmental Collaboration: Work closely with various departments to understand their data needs and challenges, ensuring that the BI solutions developed are aligned with overall business objectives and enhance operational efficiency

We're on the lookout for a Senior People & Culture Business Partner to join our close-knit yet formidable team. Your mission? To champion an exceptional employee experience at Avec, fostering growth, appreciation, authenticity, and peak performance every single day.

This is an exciting opportunity to join our thriving team and be part of a business that is rapidly growing!

• Join the development and own the execution of a comprehensive people strategy that aligns with Avec’s mission and business objectives.
• Establish and build strong relationships throughout the business.
• Positively consult to and influence key stakeholders on people related matters.
• Provide support and advice on technical matters with best practice and in accordance with legislation and policies.
• Collaborate with cross-functional teams and stakeholders to influence and implement P&C best practices that support Avec’s growth and success.
• Drive innovation and look for opportunities to drive operational excellence into culture, processes, and technologies.

About us

Australian Healthcare Associates (AHA) is Australia's largest health and human services consultancy.  We partner with Commonwealth and State governments to improve health and social outcomes for Australians.  

AHA’s story is all about its people. We are a high-performing team of valued, talented, diverse individuals who pull together with the shared goal of consistently delivering great outcomes.  We invest in people and enjoy industry-leading conditions and low staff turnover. 

The Role

AHA has a small in-house IT team managing a range of bespoke software solutions, which provide critical infrastructure and services across Australia.  They range from application registration and program management to securely importing and analysing millions of lines of data each month. 

We're looking for a full-time Business Analyst to join our small, dedicated team.  The team is business-aligned. We conduct COTS implementations, and design bespoke software solutions, including ongoing enhancements, for projects and clients.  

This position is for an early career Business Analyst of approximately three (3) years' experience.

As part of the team, you’ll:

• Elicit requirements from different technical and business stakeholders using a variety of techniques
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
• Successfully engage in multiple initiatives simultaneously
• Collaborate with developers and subject matter experts to guide and establish the technical vision
• Liaise between the business units, technology teams and support teams
• Participate in the defect identification and rectification process, including providing advice and assistance to the Test team
• Develop and maintain documentation as required
• Work from home four days a week and in our Melbourne office with your team one day a week.

About you

• You’re a Business Analyst with approximately three (3) years’ experience in the industry
• You have excellent verbal and written communication skills and the ability to interact professionally with diverse teams across all levels of business, technology, and external clients and vendors
• You're a self-starter: motivated and able to prioritise work with minimal oversight
• You’re able to work independently with users to define concepts as well as and under direction of the project manager
• You are able to create and maintain effective relationships with stakeholders, both internal and external
• You take ownership and accountability for outcomes
• You are extremely detailed oriented and able to define requirements to a highly detailed level.

You’ll receive excellent remuneration aligned with your skills and experience and enjoy being part of a close-knit, friendly team of professionals.

To apply please upload your CV and a cover letter addressing each of the following six (6) selection criteria:

Selection Criteria

1. Demonstrated experience in Business Analysis
2. Ability to convey and explain information clearly and concisely to a variety of audiences
3. Creative and effective problem-solving skills
4. Ability to work as part of a team and autonomously, taking responsibility and ownership for your work
5. Proven continual improvement orientation
6. Desirable:

• Working knowledge of, and recent experience using, an agile development methodology
• Working knowledge of Azure DevOps and its use in managing features and user stories; system development; and testing.

Applications close 5pm Tuesday 2 April 2024.

All questions can be directed to [email protected]

Due to the nature of the work, applicants must have Australian citizenship.

Please note: This is a readvertisement of the role. Previous applicants are kindly requested not to apply.

Further information about AHA is available at our website: www.ahaconsulting.com.au

Agency applications will not be considered.

AHA is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We support flexible and accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously, and linguistically diverse people, young people, older people, and people who identify as gay, lesbian, bisexual, transgender, intersex, or queer. All are encouraged to apply.