A team creating an innovative solution for managing partnership programs in the financial services sector is looking for a Senior Business Development Manager.

This product serves brokerage companies and platforms within the forex and cryptocurrency space, helping them effectively attract and retain clients through well-designed referral systems.

Headquartered in Dubai, the company also has a presence in key cities: Hong Kong, Kyiv, Tallinn, London, Limassol, Yerevan, Tbilisi, and Mauritius. With clients in over 40 countries, the company serves more than 500 global clients. The company focuses on understanding client needs and industry trends, applying advanced technologies to ensure its solution remains one of the most competitive on the market.

If you’re eager to join an ambitious team building high-tech solutions and refining partnership mechanics in the financial sector, this opportunity could be perfect for you!

The position is only available for the candidates who are located in Australia.

Responsibilities:

• Identify and attract new institutional clients through cold calling, networking, and existing contacts
• Close deals with institutional clients, ensuring quick onboarding and revenue generation
• Build a pipeline of qualified leads and engage with potential clients in the FX, metals, energy, indices, and crypto sectors
• Recruit and develop partnerships with Introducing Brokers (IBs), creating incentive and support programs
• Represent the company at conferences, trade shows, and other industry events to expand the professional network
• Monitor market trends, competitor activities, and regulatory changes to provide actionable insights
• Track sales activities, maintain detailed records in CRM tools, and prepare performance reports

• 5+ years of direct sales experience in the FX industry, specifically selling liquidity solutions to institutional clients

• Demonstrated success in closing large-scale deals and consistently exceeding sales targets
• Extensive experience in generating cold leads and converting them into long-term clients
• Deep understanding of FX liquidity provision, trading platforms, and market dynamics
• Strong existing network of institutional clients, including banks, hedge funds, and proprietary trading firms
• Proficiency in CRM software (SalesForce) and sales analytics tools
• English C1+
• Live in Australia for more than 5 years

• Competitive salary according to your experience and skills (the exact amount is discussed with the final candidate)

• Officially paid sick leave
• Paid vacation
• Performance-based bonuses and gifts (including Apple products)
• Performance (and salary) review - once a year
• Mentorship and growth opportunities within a strong team

Job: Experienced Business Developer in HR/ Recruitment (Freelance)

Are you a seasoned professional with a proven track record in both recruitment and/or B2B business development? We're looking for an experienced Recruiter (Business Development Associate) to join our team and drive our growth by building and nurturing relationships with global/ international clients.

Key Responsibilities:

• Develop and implement strategic business development plans to expand our client base in the recruitment industry.
• Identify and engage with potential clients, presenting tailored recruitment solutions to meet their needs.
• Build and maintain strong relationships with clients and stakeholders, ensuring exceptional customer satisfaction.
• Collaborate with internal teams to deliver high-quality recruitment services and achieve business objectives.
• Monitor industry trends and market conditions to identify new business opportunities.
• Prepare and deliver compelling presentations and proposals to prospective clients.
• Achieve and exceed sales targets through effective business development strategies.

Requirements:

• Minimum of 1 year of proven experience in business development, HR or preferably within the recruitment industry.
• Demonstrated success in working remotely and with various clients.
• Exceptional ability to build and maintain relationships with stakeholders such as clients and candidates.
• Strong communication, negotiation, and presentation skills.
• Highly motivated self-starter with a proactive approach to achieving goals.
• Ability to work independently and as part of a collaborative team.

Commission is 50% (for each deal)

Work in a flexible, welcoming work environment with rewarding benefits
Make a positive impact in our community and beyond
Experience the lifestyle benefits of the Northern Rivers, relocation assistance

About us
Southern Cross University is a dynamic, ambitious institution focused on its purpose of changing lives through revolutionary learning and research with real impact. Our game changing Southern Cross Model brings a deeper learning experience, improving individual student outcomes, quality of life and a better way to learn. Our world-ranked research is driving positive impact for our communities, environment and economy.
Working at Southern Cross University combines a rare combination of being surrounded by ambitious students, dedicated colleagues and an environment of stunning natural beauty. We are leaders in our communities in the Northern Rivers region of New South Wales, Coffs Harbour and the Gold Coast and pride ourselves on helping shape
... Click here to view more detail / apply for WHS Business Partner

The role:

In this newly created role, you will spearhead and lead our acquisition focus in the ANZ market for our industry leading Transport Management System (TMS). 

Established over 18 years ago in the Australian market, TransVirtual is a fully integrated platform connecting agents, carriers, and logistic businesses all over the globe. Its strength is in its simplicity and scalability, as well its ability to integrate multiple carriers for a full 360-degree view of your logistics business.   

This role is of strategic importance to open pathways to introduce our technology with transport and logistics companies all over ANZ. You will have a background in sourcing new business opportunities be it over the phone and face to face; and have extensive experience with negotiating high level deals that may be complex in structure.

Having knowledge of the logistics industry will be a huge benefit, but most importantly your ability to understand quicky the relationships and connections to unlock deals will be paramount. Because of the nature of these partnership opportunities, networking, connecting with key decision makers and having a presence online and in person at key events will play an important role in your success.  

In support, we have a resourceful and dedicated team with decades of experience in the logistics space. As we are making in-roads into this market, this role represents a unique opportunity to make your mark and help grow this exciting technology abroad.    

Your key stakeholders will be our Head of Sales and General Manager. 

Why you will love this role:

• Become a sales leader in a brand-new market: We have a robust plan to expand further in the ANZ market, to connect our platform to businesses in the ANZ market. Get in the door early to grow within the ranks of a fast paced and growing organization.   
• Join a dedicated and experienced team: you’ll work alongside a dedicated and experienced team who have carved out a solid reputation for operational experience.  
• Drive your initiatives to success: a large part of this role will you bringing your own ideas and experiences to meet the needs of our acquisition targets. As a business we thrive on everyone’s initiative to grow the business. 
• The team is built on accountability and trust: we have built our foundations on a Charter of Culture to support the team to meet milestones, drive to better performance and have open and honest communication…. always
• Friendly, remote team: we are a fun team, largely based in Australia, but also Philippines, India, USA, and Pakistan. You’ll get the chance to collaborate with multiple teams who are all inclusive and open.

Essential Skills / qualifications:

• 4+ years’ experience in a business development role. 
• Adept at sourcing and following up opportunities to meet sales targets.
• Excellent communication and negotiation skills
• Experience in managing a contact pipeline – CRM updates (we use HubSpot)
• Networking experience to connect with business owners and managers. 
• A proven talent for opening doors and negotiating strategic deals.
• Ability to think and act fast as directions change to meet sales quota 
  
  

Desired Skills:

• Marketing university degree or equivalent – maturity in your thinking is what we are after
• Understanding/experience of the logistics sector / SaaS businesses
• Excellent communication and negotiation skills – find and close deals.
• Ability to connect with a range of customers and finding key buying habits of prospects
• Great team player who understands the importance of working together to meet a common goal.

 

About TransVirtual:

TransVirtual is a modern SaaS business, delivering industry-leading logistics solutions. 

Inspired by his family’s involvement in the transport industry, our founder set out to build a truly configurable Transport Management System (TMS) that could adapt to the diverse needs of this sector. We’ve built on our unique selling point of configurability by developing a deep network which allows transport businesses to process more data, more effectively, through extensive integrations. 

Today we have evolved our product set beyond TMS and offer a complete logistics solution, expanding beyond Australia into New Zealand, USA and Canada.

Our culture is constantly evolving, and we ensure strategic alignment through clear goals set using OKRs. We thrive on positive, consistent, and collaborative communication, necessary for a remote first business. We support that through fortnightly all hands meetings and Quarterly Workshops including Retros.

We’re always looking for outstanding candidates to join us as Technology, Logistics and Growth experts. So, if you’re excited by this opportunity, we’d love to hear from you!

Position: Senior Product Manager (Technology Consulting, Business Analysis)
Location: Sydney, Australia
WorkStyle: Sydney Hybrid based
Simple Machines. Data Engineered to Life™

 

Simple Machines is a leading independent boutique technology firm with a global presence, including teams in London, Sydney, San Francisco, and New Zealand. We specialise in creating technology solutions at the intersection of data, AI, machine learning, data engineering, and software engineering. Our mission is to help enterprises, technology companies, and governments better connect with and understand their organisations, their people, their customers, and citizens. We are a team of creative engineers and technologists dedicated to unleashing the potential of data in new and impactful ways. We design and build bespoke data platforms and unique software products, create and deploy intelligent systems, and bring engineering expertise to life by transforming data into actionable insights and tangible outcomes.

About You

We are looking for a consultant-minded individual who is passionate about working closely with clients to solve complex problems and lead them on a journey from discovery to technical implementation. You have a knack for understanding client needs and delivering market-leading solutions and have worked in Technology Consulting | Business Analysis | Software Development

 

You will love and excel in this role if you:

• Have a strong background in Technology Consulting, played a Senior Manager role within a top-tier consulting company.
• Have a refined understanding of how modern software is built and delivered (tools, methodologies, roles, common challenges etc.)
• A demonstrated knowledge of different methods and tools that help you to perform analysis, testing, product management and delivery in a range of environment
• Know how to effectively communicate information between people at all levels of the business, in written and verbal form
• Have a passion for accruing knowledge, and using that knowledge to continuously improve yourself and the team’s performance
• Personal interest in best practice and trends of the technology industry, with the ability to apply these to your day-to-day work
• A relationship builder by nature, and someone who can thrive in new teams and new situations
• A proactive person who knows what needs to be done, how to approach it, and how to influence others to move things forward
• An ambitious person who is excited about the prospect of joining a small, close-knit ANZ team of experts and helping it to grow

 

The Exciting Part

Simple Machines is not your average consultancy or software engineering firm. Our team is comprised of inspiring industry leaders in Consulting, Data Engineering, Machine Learning, and Artificial Intelligence. Our projects, for a global client base, are data-focused and drive real change.

About the Role

We are looking for someone to join our close-knit team of experts to help deliver our client engagements as we scale our ANZ business. If you excel in client facing roles, have a deep understanding of how modern software is built and delivered, and have a passion for technology then we’d love to hear from you.

 

Here’s a brief overview of the role’s responsibilities:

 

Drive the engagement

• Understand each clients’ unique business needs, the ‘why’ behind each project and develop solutions that will fulfil each clients’ success criteria
• Act as a translator between business teams and technology delivery
• Develop domain expertise unique to each engagement

 

Feed the engineering team

• Provide high quality written requirements, acceptance criteria, feature overviews, test cases and other artefacts for the team to work from
• Run effective meetings with team and stakeholders

Drive the team’s direction

• Clearly articulate the business needs and work with the tech team to translate these into technical requirements
• Persuade the client and the SM team on what should be done and why

Increase the team’s speed

• Understand and anticipate dependencies in software delivery
• Enable decision making through excellent communication

Assure the team’s focus

• Protect the engineering team from day to day ‘noise’
• Embed and optimise processes to handle our scope of work and new demand

Assure SM’s position with the client

• Build and nurture relationships with clients at all levels
• Help to manage SM’s delivery risk

20th September,
Director - Project Management Nottingham (3 days in office/on site and 2 days at home) Competitive salary benefits Company Overview Our client is a global, innovative national real estate and infrastructure consultancy, with several offices who work with a variety of high calibre and long-standing clients. They have some of the largest schemes in the area with major projects in excess of 100 million. They are passionate about making a difference. That means delivering better outcomes for their clients, helping their people to realise their potential, and doing their part to create a green, inclusive and productive world where opportunities are open to all. They offer independent advice, transforming performance to safeguard the commercial interests of their clients embarking on investment programmes across real estate, infrastructure and natural resources. They are investing heavily into bespoke technology and are ahead of the curve with digital
... Click here to view more detail / apply for Director, Project Management ? Nottingham

Rapid Plas is a family-owned business which began in 1990 on the family owned farm near Tamworth. Our factory is located in Tamworth NSW, approximately halfway between Sydney and Brisbane. Our products are manufactured on site, and for over 28 years we have supported local communities by selling through our dealer network, supporting local business and local jobs.

We manufacture a range of residential, agricultural, and commercial poly products, including rainwater tanks, molasses and fertilizer tanks, water and feed troughs, and a range of other equine and animal care products including the popular D-shaped fence feeder.

We are seeking highly experienced Project Coordinator to join our team on a full-time and permanent basis. We require reliable individuals with strong integrity who can contribute a positive, can-do attitude to both the role and the team.

Primary Purpose of Position:
Coordinate and plan projects to ensure activities are undertaken to enable completion of tasks to achieve agreed outcomes on time, on budget, to quality standards and within the agreed scope.

Key Accountabilities/Duties:
Engaging in negotiations with suppliers to secure contracts aligning with quality, cost, and delivery standards.
Elaborating, assessing, and bargaining modifications within contracts, schemes, undertakings, and provisions.
Administering the documentation entailed in contractual arrangements, initiatives, undertakings, and rendered services.
Addressing inquiries and resolving problems pertaining to contractual agreements, projects, assignments, services, and individuals impacted.
Collaborating with Project Supervisors, Design Specialists, Engineering Experts, proprietors, and other stakeholders to ensure the achievement of designated objectives.
Overseeing the execution of assignments by contractors and reporting.
Providing counsel to higher-ranking management on pressing concerns and executing their determinations.
Collecting and evaluating data linked to executed projects and preparing reports on outcomes of these projects.
Other reasonable duties as required

Key Result Areas:

Work Health and Safety
Comply with RapidPlas’ WHS and CoR policies and procedures
Work with due diligence and consideration to safeguard their own health and safety and the health and safety of others
Report any potential hazards, incidents or injuries to supervisor or WHS Coordinator immediately
Participate in any WHS consultation arrangements
Complying with and Return to Work Plan if injured and supporting rehabilitation in the workplace
Correctly use all personal protective equipment
Comply with emergency and evacuation procedures and site rules if applicable

Quality
Ensure work is checked against the relevant document and sign off as required
Ensure that the finished work is carried out to a high standard
Ensure staff are trained in the correct use of tools and methods to ensure that quality is maintained
Work to instructions and other specifications provided

Attendance and Punctuality
Be punctual and adhere to time breaks
Manage staff who experience excessive absenteeism

Continuous Improvement and Productivity
Perform all necessary tasks that are required for you to be successful in your role
Anticipate and proceed with tasks without direct instruction consistent with individual experience level
Constructively put forward continuous improvement ideas and help to implement them
Ensure that your allocated vehicle is kept clean and tidy at all times

Teamwork and Commitment
Keep positive working relationship with co-workers
Ensure loyalty to the company
Look out for co-workers to assist attaining production levels

Key Selection Criteria for Position

Essential:
Tertiary Qualifications in Project Management
At least 3 years’ experience in Project Management
Strong problem-solving skills and decision-making abilities
Excellent organisational and time management skills
Ability to work effectively in a team and with a range of different stakeholders
Ability to also work autonomously
Excellent written and verbal communications
Excellent Microsoft Office Suite Skills

If you possess the above skills and proven experience, please apply now!
Salary: Between $70,000 and $75,000 per annum + Super

The Company:


Impact Ag Partners Australia is a specialist agricultural investment and development firm with deep expertise and a proven track record. They lead the market in identifying, optimising and monetising natural capital for agriculture. They work with institutional investors and family offices to acquire, develop, and operate premium agricultural assets using regenerative farming practices ? generating value from both monetising natural capital and optimising food and fibre production.



Working across intensive grazing, broadacre dryland and irrigated farms and permanent tree cops throughout Australia and the United States, Impact Ag Partners are the first ones to deliver a profitable nature-positive transition at scale ? partnering with purpose-driven investors to accelerate global impact. Impact Ag Partners has transformed over 240,000 hectares across two continents using regenerative farming practices and other nature-based solutions that optimise food and fibre production, while protecting the land?s ability to support future generations.
... Click here to view more detail / apply for Financial Planning and Analytics Manager

The Local Project is Australia, New Zealand, and North America's fastest growing design publication, celebrating extraordinary local design to our global community. With a focus on uncovering and understanding the impact that design makes on everyday experiences, The Local Project celebrates honest and human-centred design through premium print, digital, editorial, video and social content, with over 100,000,000+ impressions per month across our owned, operated and third-party platforms. In 2024 we launched The Local Production, a full-service specialist agency focused on creating content to truly elevate brands. Harnessing expert knowledge and skills, we specialise in delivering strategic excellence and creative brilliance. 

Some of the things you’ll be working on...

• Utilising tools to track and coordinate production activities, ensuring projects are delivered on time and within budget.
• Support pre, pro and post-production activities for each project.
• Oversee the filming process, ensuring the clients vision is executed effectively whilst facilitating communication between crew members and other stakeholders.
• Overview of the editing, sound design, colour grading, progress and overall storytelling.
• Partner with internal teams such as: Social team for asset management, Partnerships team for client management, Design team for visual effects.
• Ensure all content meets The Local Project's high standards of accuracy, style and brand guidelines. 

Experience you’ll need…  

• Ideally 2-3 years’ experience working as a producer in a fast paced creative environment, but we are open to more junior candidates who can demonstrate exceptional potential to grow.
• Highly organised with superior communication skills and the ability to coordinate multiple high pressure projects at a time.
• Ability to work autonomously and proactively.
• An interest and desire to expand skillset into the visual mediums of Video and Print.

We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people of any race, sexual orientation, gender, age or ethnicity, and those who are culturally or linguistically diverse, gender diverse, neuro-diverse or living with a disability. 

Job description

Founded in , our client is a leading provider of specialized water management solutions, offering a comprehensive range of products, services, and expert advice across diverse sectors.
They are the only fully dedicated water management provider serving agricultural, mining, municipal, and residential clients in the Tamworth and North-West regions. Committed to more than just delivering trusted and innovative water solutions, they focus on sustainability, environmental monitoring, and maximizing efficiency, enabling clients in mining, agriculture, and public services to achieve their water management objectives effectively and responsibly.
Our client is currently seeking an experienced Operations Manager to oversee and manage their Tamworth branch. This role is critical to maintaining operational excellence and supporting the continued growth of their services within the region.
Key Responsibilities:


Lead and motivate a team across sales, stores, accounts, and technical support functions
Develop and maintain strong relationships with local


... Click here to view more detail / apply for Operations Manager ? Water Management

Novaskill is a not-for-profit Registered Training Organisation and Group Training Organisation (RTO & GTO) which offers a wide range of Vocational Education and Training pathways to our communities. Our footprint is established with 7 locations branching from Northern NSW all the way down to the Central Coast.
We offer introductory and continuing education in Business, Hospitality, Construction, Carpentry, Horticulture, Individual Support, Aged care, Disability and Training & Assessment.
Recognised as one of Australias longest operating Group Training companies (over 44 years), we have had the immense pleasure to be able to continue offering exceptional career








... Click here to view more detail / apply for Business Development Officer ? Tamworth

We’re looking for a Demand Planning Analyst to join our Demand Planning team on a permanent full-time basis in North Sydney.

Join our vibrant team at GWA, where our rich Australian and New Zealand heritage, technical expertise, and innovative drive, combine with our iconic brands to create something truly extraordinary. For over a century, we've been crafting innovative, high-quality products for homes and offices, including market-leading brands like Caroma, Methven and Clark.

 

About the role

This is a key role which reports directly to the Demand Planning Manager and is an excellent opportunity for the successful candidate to demonstrate their experience in:

• Supporting all forecasting and analysis activities associated with the product portfolio they are allocated to and with cross-functional stakeholders.
• Creating and maintaining forecast models, incorporating business intelligence and forecast information gathered from internal and external sources.
• Integration point into the Marketing, Sales and Finance functions across the S&OP process.

About you

Along with 2 years’ experience in a demand planning and analytical role, you will have:

• Strong analytical and problem-solving skills.
• Advanced Excel, SQL and PowerBI a must.
• Proficiency in demand planning software and statistical analysis tools.
• Excellent communication and interpersonal skills.
• Demonstrated experience working with ERP and/or order management applications.
• Knowledge of S&OP principles & practices.

About us

At GWA, we're not just a company—we're a supportive community committed to making everyday water experiences extraordinary. Our dedication to water sustainability, customer-first values, and community engagement creates a ripple effect of positive impact, ensuring that our consumers not only enjoy our products, but also contribute to saving millions of litres of water each year.

When you join us, you'll discover a welcoming workplace where safety, collaboration, and inclusivity are the cornerstones of our culture. Every contribution matters, and we provide a supportive environment where you can thrive, learn, and grow, recognising and celebrating performance in diverse and meaningful ways.

We celebrate the unique perspectives and talents that everyone brings with them and foster a culture of care where you feel valued and empowered to succeed. Our cultural pillars—We are One Team, We are Customer Focused, and We Care for Each Other—are more than just words; they're our way of life.

What can you expect from us?

Join us on our journey from Good to Great, where you'll collaborate with inspiring colleagues, engage with iconic brands, and contribute to a business with a legacy of strong growth. Take the first step towards an exciting career and become part of a team that's dedicated to delivering exceptional customer experiences and making a real difference in the world.  We value passion, potential, and a willingness to learn.

Aside from a supportive and collaborative culture where you’ll be set up for success and know that you’re making a real difference from day one, we’ll offer you:

• Hybrid working options
• Competitive remuneration and bonus structures
• An immersive onboarding program to set you up for success
• Opportunities to learn and grow through our Learning & Development programs
• Paid parental leave program
• ‘Great Rewards’ program - exclusive access to discounts and cashback rewards at your favourite stores
• ‘Bathrooms & More’ program - great discounts on a wide range of our products
• Volunteer and Community Service Leave
• Option to purchase additional annual leave
• Opportunity to take advantage of novated leasing options
• Health & Wellbeing Services with 24/7 in app access to medical advice, safety support and mental healthcare for you and your immediate family members.
• Annual flu vaccinations
• Medibank Health Insurance - discounts on corporate cover 

Ready to apply?

Great! Just click the apply button to build your career with us!

Please note: You must be a citizen, permanent resident or hold all the relevant employment visas and other approvals for the location and duration of this position to apply for this role.

GWA Group does not discriminate on the basis of race, sex, colour, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.  

Please note that we are not accepting applications from agencies at this time. 

 

Our Company

We exist to bring amazing people together to explore the art of possible.

Bailey Abbott are a progressive and dynamic IT Consultancy business working across both Public and Private sectors. People are at the core of everything we do. We’re all about nurturing and inspiring people – ours and our clients. We bring a positive attitude and mindset to everything we do. We confidently use our knowledge and skills to solve problems, finding a better and easier way forward.

We deliver transformational outcomes to take businesses further, fearlessly. Confidence and trust is fundamental to delivering superior outcomes and we take ownership and responsibility for our commitments.

Our People

When you assemble an extraordinary group of individuals with a wide range of backgrounds and skills, something truly magical occurs. By cultivating an environment and fostering a culture that encourages and inspires, we unlock the full potential of each person, allowing them to bring forth their very best.

Our specialist IT Consultants are creative, collaborative, and passionate. We’re strong advocates for change, challenging the status quo through new thinking, technology, and practices. Always exploring creative ways to simplify complexity.

As a Consultant with Bailey Abbott, you will have the opportunity to build your project portfolio by gaining exposure and experience working across different clients, industries, technologies, and methodologies, all while having the stability and security of a permanent position.

Our Career Opportunity

Bailey Abbott now have an exciting opportunity for a Project Manager to join our Project Management capability. Our Project Management specialists work within an active community of practice, enabling you to benefit from their years of collective experience and wisdom.

The Project Manager will be responsible for the overall direction, coordination, implementation, execution, control and completion of specific projects for the customers of Bailey Abbott, ensuring consistency with customer strategy, commitments and goals.

As a Project Manager you will get the opportunity to:

• Provide on-site leadership for the project team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones
• Prepare estimates and detailed project plans for all phases of the project
• Procure adequate resources to achieve project objectives in planned timeframes
• Manage the day-to-day project activities and resources, and chair the project management team meetings
• Proactively anticipate and manage risks, providing timely feedback to the customer
• Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence
• Develop and deliver progress reports, proposals, requirements documentation and presentations to various audiences

• Degree in Computer Science, Software Engineering or Software Programming and Development
• Professional Certifications in line with Project Management
• Demonstrated experience working as a Project Manager in the IT industry in complex environments
• Strong stakeholder management and negotiation skills
• Experience managing projects utilising diverse methodologies such as Prince2 and Agile

• Paid Birthday Leave
• Access to Employee Assistance Program
• Novated Leasing
• Flexible Working Options
• Regular team gatherings including monthly team lunches
• Professional development opportunities and continuous learning
• Financial benefits through Discount Store

Our clients are diverse and so are we. We engage with great talent from all walks of life to bring their extensive and varied experience to help promote innovation. We encourage applications from candidates from all backgrounds to further strengthen Bailey Abbott.

Bailey Abbott. Explore Possible.

So, who is Till Payments?

An integrated payment solutions provider committed to accelerating growth for businesses around the world.

Acquired by the Nuvei Corporation in January 2024, Till’s reach has now expanded, tapping into a vast global network to help fuel payment innovation. Today, Till is redefining the payment experience for its merchants and partners, offering seamless solutions across all channels – both online and offline – that unify and optimise the payment experience at every point of the journey. As we integrate with Nuvei, we pledge to stay true to our roots and deliver even greater value to our merchants and partners.

About the Role:

We are seeking an experienced Payments Business Analyst specialising in Card Schemes based in Australia. This role is perfect for a professional with payments Business Analyst experience particularly with card networks such as Visa, MasterCard, Amex, Diners and EFTPOS. The ideal candidate will be adept at navigating the complexities of card schemes, regulatory frameworks, and providing guidance helping optimise payments processes.

Key Responsibilities:

• Provide business analyst capabilities on card schemes, interchange fees, and transaction processing including monitoring scheme reports.
• Work with internal stakeholders to navigate enhancement change programmes.
• Develop and maintain strong relationships with key stakeholders, including vendors, card networks, and payment processors.
• Conduct detailed analysis and reporting on card transaction trends, interchange fees, and cost-saving opportunities.
• Stay up-to-date with industry trends, regulatory changes, and emerging technologies within the payments ecosystem.
• Support Acquiring Operations team in navigating compliance challenges, particularly with card scheme mandates other industry changes.
• Lead workshops and training sessions for internal stakeholders on best practices in card schemes and payment strategies.
  

Skills & Qualifications:

• Minimum of 5 years' Business Analyst experience in the payments industry, with a focus on card schemes.
• Strong understanding of Visa, MasterCard, and EFTPOS networks, including fee structures, compliance requirements, and risk management.
• Experience in payment gateway integration, acquiring, and processing services.
• Proven track record of delivering payment project changes and problem solving capabilities
• Familiarity with regulatory frameworks especially local Australian payment regulations.
• Strong analytical skills, with experience in data analysis and cost optimization related to card payments.
• Excellent communication and interpersonal skills, with the ability to present complex concepts to both technical and non-technical stakeholders.
• A collaborative mindset, with experience working in cross-functional teams to deliver payments solutions.

 

 #LI-SR1

#LI-HYBRID

Hands on leadership position to deliver on key commercial objectives
Highly autonomous opportunity




About Our Client

With a strong brand and an established customer base, this client offers a assurance and inspection services to range of industrial clients. Focused on quality, safety, and delivery, they are seeking a Business Manager who aligns with these values and is eager to lead them through their next phase of growth.



Job Description

Reporting to the General Manager, the Business Manager will have full accountability for the regional performance of the business, overseeing both technical and commercial functions. Key responsibilities include:

Developing and executing a customer strategy focused on expansion, with direct responsibility for business development.
Managing key accounts, expanding service offerings, and ensuring that service delivery exceeds customer expectations.
Ensuring operational



... Click here to view more detail / apply for Business Manager ? Sales and Operations ? NDT Services

Job Description

Reporting to the General Manager, the Business Manager will have full accountability for the regional performance of the business, overseeing both technical and commercial functions. Key responsibilities include:

Developing and executing a customer strategy focused on expansion, with direct responsibility for business development.
Managing key accounts, expanding service offerings, and ensuring that service delivery exceeds customer expectations.
Ensuring operational excellence by supporting the technical team, both locally and remotely, to deliver exceptional results.


... Click here to view more detail / apply for Business Manager ? Sales and Operations ? NDT Services

About us:

CDC Data Centres is Australia’s leading operator of sovereign, secure, world-class data centre facilities.

Headquartered in Canberra with multiple facilities across ACT, NSW, VIC and New Zealand, CDC’s diversified operations provide secure data centre configurations that support co-location, containerised and hyperscale compute environments with all campuses interconnected with high-speed carrier grade networks.

At CDC we are passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone’s unique experiences enable us to deliver meaningful benefits for our people, our clients and communities. Our mission is to attract, retain and grow the world’s best data centre team.

Our people are committed, tenacious and meticulous in supporting our customers. Together, we configure the landscape to meet the security, reliability, connectivity and sustainability needs for today and tomorrow.

About the role:

In this role, you support a broad team of staff responsible for the maintenance, repair and incident response of critical services and systems covering Electrical, Mechanical and Fire. This Service Technicians are the first to respond to alerts and alarms, assign the severity, prioritise the rectification and determine whether escalation is required to third party contractors.

You will proactively perform inspections to ensure all critical infrastructure is operating as designed and identify any possible risk to the infrastructure and buildings. The team assists with the monitoring of all contractors conducting critical work and ensures strict adherence to processes and procedures.

Other responsibilities include:

• Promptly responding to service requests and emergency faults.
• Conduct initial fault finding, determine causes, and implement remedies.
• Communicate repair timelines with internal teams for coordinated client communications.
• Perform critical switching to prevent disruptions in case of equipment failure.
• Ensure timely completion of planned maintenance, daily site reviews, and adherence to safety policies.

·         Enforces safe work practices, embraces CDC's values, provides leadership, and mentors junior staff.

About You: 

We are looking for a passionate person who has a trade or tertiary qualification in relevant fields (Electrical, Refrigeration, Mechanical, Mechatronics, Fire, Telecommunications).

• Proven experience/ exposure in trade or critical facilities.
• Prior experience in critical infrastructure environments with adherence to strict procedures.
• Experience operating Building Management Systems (BMS) or Energy Management Systems (EMS).
• Exposure to data centre equipment, including CRAC units, UPS, generators, and fire systems.
• Demonstrated skills in managing critical infrastructure, utilizing electronic monitoring systems, fault-finding, and contributing to process improvements.

 

Working Rights: 

Applicants who wish to apply for this position will need Australian Citizenship with ability to obtain and maintain an NV1 Security Clearance.

 

How to Apply: 

If you are looking for an opportunity to play a vital role in a fast-growing Australian Technology company and be part of our amazing team, please submit your resume and cover letter by clicking Apply.

We are committed to fostering a diverse and inclusive workplace where all individuals are valued and respected. We believe that diversity of backgrounds, perspectives, and experiences leads to innovation and success. We actively promote equality and strive to create a welcoming environment for all employees. We are dedicated to building a team that reflects the diversity of our community and encourages everyone to bring their authentic selves to work.

We are seeking a highly skilled Business Analyst to join our team and play a pivotal role in analysing business processes and systems. Your primary responsibility will be to recommend solutions that align with our organisational goals, ensuring that our strategies are both effective and efficient. The successful candidate will work closely with stakeholders to gather requirements, document workflows, and facilitate clear communication between technical teams and business units. You will conduct thorough analyses to identify areas for improvement and help design technical solutions that meet our business needs. Your ability to translate complex concepts into actionable insights will be key to driving our projects forward. If you have a passion for problem-solving and a strong understanding of business analysis principles, we invite you to apply and contribute to our mission of enhancing operational excellence.

Key Responsibilities:

• Gather and document business requirements through workshops, interviews, and observation.
• Collaborate with technical teams to translate business needs into technical specifications.
• Identify process improvements and make recommendations based on data analysis.
• Ensure alignment between business goals and IT solutions.

Qualifications:

• 5+ years of experience as a Business Analyst, with expertise in IT systems and business process analysis.
• Strong understanding of software development lifecycles (Agile or Waterfall).
• Excellent communication skills and the ability to work with diverse stakeholders.
• Experience with business process modeling tools (e.g., BPMN, UML).

ABOUT THE COMPANY

THE WORLD OF is an experiential agency at the juncture of culture, technology and the human condition. A pioneer of imaginative world-building, it transports audiences through new dimensions, forging moments of meaningful exchange.

The studio’s practice is deeply rooted in archival research and incisive collaborations—with artists, designers, architects, musicians and creative technologists. At its core is the belief that emotional connection is grounded in the physical: tangible, sensory, in-person experiences. Its clientele are global, moving between disciplines and markets.

THE ROLE: PROJECT COORDINATOR

THE WORLD OF is seeking a full-time Project Coordinator to support the delivery of projects and agency operations.

The Project Coordinator will bring a passion for creativity, design, quality, and detail to the role, working closely with project teams, contributing to all stages of projects. This role will influence and become an integral part of the reputation of THE WORLD OF as an agency that is unrelenting in its commitment to original creative, design and detail.

RESPONSIBILITIES:

• Support the management and delivery of small-large scale projects for highly discerning global and local clients with creative, design and production standards that set new benchmarks within the market each time.
• Coordinate and manage the aspects of a project you are responsible for to ensure outcomes are delivered, producers are supported, and client expectations are surpassed.
• Maintain strong, professional, and effective communication with stakeholders, suppliers, and clients to build positive relationships.
• Fostering client relationships throughout all stages of the project to ensure clients’ expectations are exceeded, and all deliverables are achieved.
• Manage project budgets to meet the profit targets and required financial outcomes.
• Support the creative, design and production deliverables and timelines to ensure the concept and design is executed to THE WORLD OF standard.
• Support in the research and development of client proposals including proposal documentation, budgeting, feasibility, and sourcing.
• Working collaboratively to support the Director, Creative Director and Head of Projects and Head of Production as needed.
• To source, brief, liaise with and manage suppliers on and build strong and positive relationships to maximise value and outcomes.
• Contribute ideas and strategies to continually innovate and evolve the way in which we produce projects for greater efficiencies and outcomes.
• Support the project team on a day-to-day basis ensuring deliverables are met.
• Support on multiple projects at a time across all aspects of client management, production management, budget management and final delivery.
• Develop, drive and meet project timelines.
• Develop schedules, briefings and onsite documentation.
• Support on the onsite delivery final execution to the THE WORLD OF standard.
• Within the agency, the team is required to be available to work all days and nights when an event is on, excluding times when annual leave has been approved.
• Provide administrative support to the Office Manager and team.
• Contribute to a positive and collaborative team culture.
• Champion the agency’s sustainability code.
• This role reports to the General Manager

• Sydney-based—able to work from the Surry Hills office 5 days per week
• Communication excellence
• Organisational excellence
• Collaborative & Proactive
• Production support excellence
• Strong work ethic
• Passion for events

• Regular creative off-sites provided, including; bonding trips, theatre, events, exhibitions, and team meals
• A great, creative and dynamic team
• Newly refurbished office with beautifully designed detailing and an abundance of natural light
• Opportunities to contribute positively to the companies growth

Be part of our tomorrow! We are hiring a Work Health & Safety Business Partner at TEG, owner of Ticketek, SXSW Sydney, Laneway Festival and 30+ other brands across 40 countries!

TEG (teg.com.au) is a global leader in Live Entertainment, Ticketing, Digital and Data. Every day TEG connects fans to experiences and customers with brands. We are proud partners of some of the world’s largest and most iconic venues, and we are leading sports and entertainment event promoters globally. 

The Role

Reporting to the Group General Manager, People and Culture, the WHS Business Partner is responsible for the Groups WHS Management System with particular focus on consultation, audit, review, and process improvement. The WHS BP will be responsible for ensuring compliance with WHS Regulations, Compliance Codes and improving WHS standards across the TEG Group. This role will regularly review the WHS Management for effectiveness and continual improvement initiatives, provide advice and support on WHS policies, programs, and practices; and to ensure we continue to provide our employees with a safe work environment.

Responsibilities

• Review and audit workplaces to ensure high standard of compliance
• Deliver WHS related training programs and coordinate external WHS related training as needed.
• Lead Incident Investigations, including identification of Root Causes, and development of Corrective Action Strategies as required, in consultation with relevant business unit leaders (including Significant ‘Near Miss’ incidents)
• Liaise with Workers Compensation/Insurance Companies and manage Return to Work Programs for injured employees / contractors as required
• Liaise with management and WorkSafe regarding any Notifiable Incidents
• Provide monthly and quarterly reporting suitable for the Senior Leadership Team and the Board
• Work with Safety Contractors to ensure compliance with the Groups WHS Management system,
• Develop strategies to continue to drive a safety culture. 
• Monitor changes in the legislation across each jurisdiction the Company operates in and update policies and procedures as required. 
• Travel required at a minimum quarterly for a couple of days at a time. Further travel may be required to gain a good understand of the business. 

About You

• The Company has different workspaces including but not limited to offices, warehouse/workshop and venues so ideally the right candidate has operational  experience within a large organisation with multi-site requirements.
• Strong interpersonal and language skills (written & verbal)
• A demonstrable understanding of the risk management process and the practical application of WHS, Workers Compensation & other relevant legislative requirements
• A commitment to the maintenance and improvement of professional standards & knowledge within the WHS profession
• Cert IV in Work Health and Safety or equivalent (Degree in WHS Highly Desirable)
• Cert IV in Training and Assessment (Highly Desirable)
• Return to Workers Coordinator certifications(Highly Desirable)
• Level 2 First Aid Qualifications
• Forklift License (Highly Desirable)
• Strong safety system knowledge and demonstrated auditing experience/competency
• The ability to collaborate with others, provide honest and constructive advice and demonstrate behaviours consistent with proactive lead safety standards

So, what does TEG offer?

• Complimentary tickets to selected events
• Birthday Leave
• Volunteering Leave
• Access to wellbeing discounts
• Flu Vaccinations
• Company Paid Parental Leave
• Free Advice and Support (EAP)

What can you expect?

• Global Reward and Recognition Program
• Supportive and exciting Learning and Development Opportunities
• Career Pathways
• A commitment to Diversity, Equity, and Inclusion
• Great team members!

About TEG

TEG is a global leader in Live Entertainment, Ticketing and Technology. Every day TEG connects fans to experiences and customers with brands. We are proud partners of some of the world’s largest and most iconic venues as well as leading event promoters globally. TEG operates worldwide out of seven country offices and includes Ticketek, Ticketek Marketplace, Ticketek UK, Ticketek New Zealand, Ticketek Malaysia, Ticketek Philippines, Softix, TEG Live, TEG Dainty, TEG Sport, TEG Van Egmond, Laneway Festival, Handsome Tours, SXSW Sydney, TEG Theatrical, MJR Presents, TEG Lifelike Touring, TEG TES Live, Brickman, Rugby Live, TEG Europe, TEG USA, Qudos Bank Arena, FAN+, VIP NOW and Ovation.

For more information about TEG please go to http://www.teg.com.au/

TEG is an equal opportunity employer committed to embracing a diverse and inclusive work environment.

We want to make sure our recruitment processes are accessible and inclusive for all people. If there are any adjustments that need to be made to ensure you have a fair and equitable experience in our recruitment process, please advise us when scheduling your interview.

*Only direct applications will be considered. No recruiters please*

This newly created role is an exciting opportunity for an enthusiastic and focused individual who would like to be part of a dynamic, fast-paced team. As part of this team, you will manage the multiple work streams, projects tasks, programmes and channels which the local Australian team is responsible for across the ANZ and Pacific region; with a pathway to Project Management and associated professions. This person will also meet and exceed all company and individual goals in line with the Company’s policies, procedures and values.

The role involves a range of duties, including but not limited to the following:

• Administrative support of the Project Management Team
• Responsible for managing and tracking project tasks, milestones, and deliverables
• Assist the project and business teams to scope and plan projects
• Coordinate internal and external teams for project delivery
• Manage and contribute to project business cases, project risk, issue management and change requests
• Manage and assist in product testing and quality control
• Assist and coordinate in answering technical or process queries
• Take minutes at meetings or workshops
• Manage tasks required for sprint planning
• Report and update project status (monthly updates meeting and quarterly prioritisation meetings)
• Develop project documentation
• Coordinate with the team of international project managers on project delivery tasks
• Manage project closure and ensure proper handover to operations team

• At least 2 years’ experience in working in project coordinator role or environment
• Ability to apply project management method/methodology principles
• Ability to work with internal and external cross functional teams and stakeholders
• Ability to coordinate and work closely as part of a global team
• Work with limited/minimal supervision on tasks and activities assigned.
• Highly developed documentation, knowledge and information management skills;
• Good analytical and problem solving skills.
• Organised and able to handle multiple concurrent tasks and deadlines.
• Intermediate MS Office software skills.

Additional Preferred Qualities:

• Ability to understand the business and acquire product knowledge and procedures;
• Technical/engineering/CS background;
• Tertiary education, Project Management certification is desirable but not required;
• Outgoing Personality and Team Orientated;
• Experience in Banking, Telco, Payment Processing, Transactions Processing is highly desirable but not required;
• Basic SQL knowledge is desirable as well as ability to learn proprietary systems and tools

At epay Australia, we recognise our people are critical to our ongoing success. Our priority is to provide an inclusive and collaborative culture to deliver the best opportunities for our workforce. You can expect benefits from birthday initiatives, paid parental leave, recognition approaches, and a lot more.

The role:

In this newly created role, you will be required to travel across Australia and New Zealand to spearhead and lead our acquisition focus in the ANZ market for our industry leading Transport Management System (zTMS). 

Established over 18 years ago in the Australian market, TransVirtual is a fully integrated platform connecting agents, carriers, and logistic businesses all over the globe. Its strength is in its simplicity and scalability, as well its ability to integrate multiple carriers for a full 360-degree view of your logistics business.   

This role is of strategic importance to open pathways to introduce our technology with transport and logistics companies all over ANZ. You will have a background in sourcing new business opportunities; and have extensive experience with negotiating high level deals that may be complex in structure.

Having knowledge of the logistics industry will be a huge benefit, but most importantly your ability to understand quicky the relationships and connections to unlock deals will be paramount. Because of the nature of these partnership opportunities, networking, connecting with key decision makers and having a presence online and in person at key events will play an important role in your success. The nature of this role would require you to be on the road very often to meet our clients across ANZ.

In support, we have a resourceful and dedicated team with decades of experience in the logistics space. As we are making in-roads into this market, this role represents a unique opportunity to make your mark and help grow this exciting technology abroad.    

Your key stakeholders will be our Head of Sales and General Manager. 

Why you will love this role:

• Become a sales leader in a brand-new market: We have a robust plan to expand further in the ANZ market, to connect our platform to businesses in the ANZ market. Get in the door early to grow within the ranks of a fast paced and growing organization.   
• Join a dedicated and experienced team: you’ll work alongside a dedicated and experienced team who have carved out a solid reputation for operational experience.  
• Drive your initiatives to success: a large part of this role will you bringing your own ideas and experiences to meet the needs of our acquisition targets. As a business we thrive on everyone’s initiative to grow the business. 
• The team is built on accountability and trust: we have built our foundations on a Charter of Culture to support the team to meet milestones, drive to better performance and have open and honest communication…. always
• Friendly, remote team: we are a fun team, largely based in Australia, but also Philippines, India, USA, and Pakistan. You’ll get the chance to collaborate with multiple teams who are all inclusive and open.
• Opportunity to travel: You will be traveling across Australia and New Zealand to meet with clients and partners.

Essential Skills / qualifications:

• 4+ years’ experience in a business development role. 
• Adept at sourcing and following up opportunities to meet sales targets.
• Excellent communication and negotiation skills
• Experience in managing a contact pipeline – CRM updates (we use HubSpot)
• Networking experience to connect with business owners and managers. 
• A proven talent for opening doors and negotiating strategic deals.
• Ability to think and act fast as directions change to meet sales quota 
  
  

Desired Skills:

• Marketing university degree or equivalent – maturity in your thinking is what we are after
• Understanding/experience of the logistics sector / SaaS businesses
• Excellent communication and negotiation skills – find and close deals.
• Ability to connect with a range of customers and finding key buying habits of prospects
• Great team player who understands the importance of working together to meet a common goal.

 

About TransVirtual:

TransVirtual is a modern SaaS business, delivering industry-leading logistics solutions. 

Inspired by his family’s involvement in the transport industry, our founder set out to build a truly configurable Transport Management System (TMS) that could adapt to the diverse needs of this sector. We’ve built on our unique selling point of configurability by developing a deep network which allows transport businesses to process more data, more effectively, through extensive integrations. 

Today we have evolved our product set beyond TMS and offer a complete logistics solution, expanding beyond Australia into New Zealand, USA and Canada.

Our culture is constantly evolving, and we ensure strategic alignment through clear goals set using OKRs. We thrive on positive, consistent, and collaborative communication, necessary for a remote first business. We support that through fortnightly all hands meetings and Quarterly Workshops including Retros.

We’re always looking for outstanding candidates to join us as Technology, Logistics and Growth experts. So, if you’re excited by this opportunity, we’d love to hear from you!

The role:

In this newly created role, you will spearhead and lead our acquisition focus in the Australian and New Zealand market for our industry leading Transport Management System (TMS). It is focussed on primarily new business development, but also leverage existing large-scale accounts to grow ongoing revenue opportunities. 

Established over 18 years ago, TransVirtual is a fully integrated platform connecting agents, carriers, and logistic businesses all over the globe. Its strength is in its simplicity and scalability, as well its ability to integrate multiple carriers for a full 360-degree view of your logistics business.   

This role is of strategic importance to open pathways to introduce our technology with transport and logistics companies across Australia and New Zealand. You will have a background in sourcing new business opportunities be it over the phone and face to face; and have extensive experience with negotiating high level deals that may be complex in structure. As a business development leader, it is expected you will be relentless on the phone, building a pipeline of opportunity to see clients in person to secure their business. 

Having knowledge of the logistics industry will be a huge benefit, but most importantly your ability to understand quicky the relationships and connections to unlock deals will be paramount. Because of the nature of these partnership opportunities, networking, connecting with key decision makers and having a presence online and in person at key events will play an important role in your success.  

In support of your efforts, we have a resourceful and dedicated team with decades of experience in the logistics space. As we are making in-roads into this market, this role represents a unique opportunity to make your mark.    

Your key stakeholders will be our Head of Sales and General Manager. 

Why you will love this role:

• Become a sales leader in a growing market: We have a growing list of customers in the Australian and New Zealand markets and looking to expand into more sizable Enterprise level deals in an industry that is growing and evolving rapidly. 
• Join a dedicated and experienced team: you’ll work alongside a dedicated and experienced team who have carved out a solid reputation for operational experience.  
• Drive your initiatives to success: a large part of this role will have you bringing your own ideas and experiences to meet the needs of our acquisition targets. As a business we thrive on everyone’s initiative to grow the business. 
• The team is built on accountability and trust: we have built our foundations on a ‘Charter of Culture’ to support the team to meet milestones, drive to better performance and have open and honest communication…. always
• Friendly, with a global presence: we are a fun team, largely based in Australia, but also Philippines, India, USA, and Pakistan. You’ll get the chance to collaborate with multiple teams who are all inclusive and open.

Essential Skills / qualifications:

• 4+ years’ experience in a business development role. 
• Adept at sourcing and following up opportunities to meet sales targets.
• Excellent communication and negotiation skills
• Experience in managing a contact pipeline – CRM updates (we use HubSpot)
• Networking experience to connect with business owners and managers. 
• A proven talent for opening doors and negotiating strategic deals.
• Ability to think and act fast as directions change to meet sales quota 
  
  

Desired Skills:

• Marketing university degree or equivalent – maturity in your thinking is what we are after
• Understanding/experience of the logistics sector / SaaS businesses
• Excellent communication and negotiation skills – find and close deals.
• Ability to connect with a range of customers and find key buying habits of prospects.
• Great team player who understands the importance of working together to meet a common goal.

 

About TransVirtual:

TransVirtual is a modern SaaS business, delivering industry-leading logistics solutions. 

Inspired by his family’s involvement in the transport industry, our founder set out to build a truly configurable Transport Management System (TMS) that could adapt to the diverse needs of this sector. We’ve built on our unique selling point of configurability by developing a deep network which allows transport businesses to process more data, more effectively, through extensive integrations. 

Today we have evolved our product set beyond TMS and offer a complete logistics solution, expanding beyond Australia into New Zealand, USA and Canada.

Our culture is constantly evolving, and we ensure strategic alignment through clear goals set using OKRs. We thrive on positive, consistent, and collaborative communication, necessary for a remote first business. We support that through fortnightly all hands meetings and Quarterly Workshops including Retros.

We’re always looking for outstanding candidates to join us as Technology, Logistics and Growth experts. So, if you’re excited by this opportunity, we’d love to hear from you!

Join Centorrino Technologies: Innovate, Grow, and Thrive with Us!

At Centorrino Technologies (CT), we’re more than just tech—we’re a community that goes beyond expectations. We’ve been recognised as a Great Place to Work in 2024 and one of the Best Places to Work Medium Size in Australia for 2024, with an outstanding eNPS score of 68. And we’re not stopping there. We're on a mission to redefine the customer experience, and we’re on the hunt for a Service Management Specialist to join our growing team.

Here's what you'll be doing:

• Identify, categorise, escalate and manage Major Incidents providing effective oversight and governance.  
• Coordinate technical teams and vendors to ensure a focused, timely resolution to Major Incidents.
• Act as the central point of contact for Major Incidents providing regular updates and fielding queries from key stakeholders.  
• Oversee company adherence to SLA’s day-to-day to ensure client expectations are met or exceeded. 
• Coordinate resources and investigations to ensure timely resolution of Problem records to minimise impact on clients.  
• Identify trends in incidents to address recurring issues proactively, collaborating with relevant teams for long-term solutions. 
• Identify and implement process improvements to streamline operations. 
• Collaborate with other departments to deliver the best quality solutions.

Here's what you'll bring:

• Intermediate experience in IT service management, preferably within an MSP environment. 
• Strong understanding of ITIL best practices and ITSM frameworks supported by ITIL certifications. 
• Excellent communication and presentation skills, with the ability to convey complex information to IT and non-IT stakeholders. 
• Detail-oriented with a high level of accuracy and a commitment to meeting tight deadlines. 
• Ability to manage ambiguity and adapt to a rapidly changing business environment to prioritise accordingly. 
• Strong interpersonal skills, intellectual rigour and curiosity, and ability to work as part of a team in a fast-paced environment. 

We would also require the ideal candidate to participate in a 24/7 on call roster.

Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work! Here's why:

• Hybrid working with team anchor days to support collaboration
• Extensive training and development opportunities that enable continual growth as part of your career planning.
• Extensive discounts and benefits to maximise your money.
• A choice of your IT equipment to maximise your success and access to cost-price tech for your personal needs.
• Fun team events to celebrate achievements and connect with colleagues outside work as part of our engaging culture.

 

CT celebrates diversity and enables every voice to be heard as we drive to create the world we want. Apply today and be part of a team that values innovation, inclusivity, variety and diverse backgrounds.

 

Note: A valid Vulnerable People / Working with Children Check (WWCC) and Police Check are required.