After a highly successful Paris Olympics in 2024, the newly created Lead Product Manager role joins the Streaming team at an exciting time to help define and deliver the roadmap that will take our experience forward, as we look to Los Angeles in 2028 and beyond.

The Streaming Services team works on the core API’s that power the user experience on 9Now and 9Radio. As the Lead Product Manager for this team, your role is to take a Product view of the API’s and anticipate, plan, and prioritise services that client applications will require to deliver customer facing features. You will work closely with the other Platform Product Managers and teams responsible for backend services such as Video, Content Management and Identity, often taking the lead to deliver innovative personalised services for our users.  You will also collaborate with your Product Manager peers responsible for Web, Mobile Apps, Connected TV and Radio apps. 

The role is a fantastic opportunity for an experienced Product Manager with solid technical skills to gain an end-to-end understanding of streaming platforms and collaborate and learn from some of the best in the business. Together we will deliver a World-Class viewing experience for our users, and make a positive impact on the way millions of Australians view media.

About the Role

As the Lead Product Manager for Streaming Services you will

• Drive the product vision and strategy for 9Now’s API Services.
• Lead cross-platform product initiatives that span multiple teams.
• Mentor and coach Product Managers and Associate Product Managers in the Platform Product team.
• Look for opportunities to build Product competency and culture across both the Streaming team as well as the wider Nine Product team.
• Collaborate with your Product Management peers to ensure their requirements are understood, and the appropriate changes are delivered for them to enhance their Products.
• Functionally lead a squad of Software Engineers through the definition and development of new Product initiatives in the Services backlog.
• Collaborate with Principal Engineers and Lead Product Manager peers to ensure the solutions we deliver match Product objectives.
• Support the “Head of Platform Products, Streaming” in driving the Streaming Platform Products vision and strategy.

As a Store Manager you are responsible for achieving the Sales and Profit goals in your Store by creating a plan to deliver a Great Customer Experience in line with the Area. You ensure you have a Great Team and support its development. You work with succession planning, talent and leadership development and structured performance management, based on results, values and leadership. You work in accordance with legal requirements and H&M standards, policies, and procedures to meet the expectations of customers and colleagues.  

Key responsibilities: 

• Regularly analyse and follow up your Store’s Sales & Profit KPIs and take actions accordingly to maximise results. 
• Together with your Store team, you drive Hello Member program in line with country goals.
• Ensure your Store’s execution continuously meets H&M standards and follow up using the Customer Audit Tool. 
• Manage the recruitment, training, development, and succession planning for your Store. 
• You evaluate and manage the performance of your Store Team, including having performance development reviews, putting development plans in place, giving feedback, and following up and taking actions to improve performance and develop your team. 
• Secure Store Operations Best Practices in your Store, according to the Area plan 

Start your leadership journey with ALDI! From driving sales, to serving customers and supervising staff, our Duty Store Managers always lead from the front.

Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

The specifics? Here's what you’ll be doing:

• Opening and closing the store and supervising shifts
• Offering feedback to the team that's clear, constructive, and inspiring
• Assisting in training and onboarding team members
• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Keeping a keen lookout for any incidents or hazards to keep everyone safe

You will be responsible for two distinct job responsibilities Retail Marketing and brand pitching. You will be responsible for developing and executing retail marketing plans across ANZ with retailers and key licensees, that leverages the richness of NBCUniversal’s entertainment content. Developing short and long-term retail channel strategies driving annual growth to build a sustainable business that achieves annual revenue targets. You will pitch local franchise marketing plans that leverage the strength of the NBCUniversal’s franchise portfolio, category and consumer priorities. The role will be responsible for delivering consumer and retail, balancing the demands of delivering marketing activations that drive ROI and promoting retail sell-in of ranges.

Retail Marketing, planning and execution:

• Develop, maintain, and drive relationships across marketing and buyers in conjunction with category teams to create programs that drive product placement and sell through for a designated retail partners
• Develop long range Curate, present, and execute sales driving retail marketing programs in line with brand guidelines and individual retailer expectations - events, digital, print, radio, TV, cinema, social, trading banners, POS etc.
• Developing short and long-term (+18 months) retail channel strategies driving annual growth
• Proactively identifying new retail accounts to pitch and secure
• Proactively conceptualise and develop cross promotions with other Universal divisions
• Sharing of best practice with ANZ SEAI teams to ensure creative is consistent and on brand and materials can be shared broadly across APAC and globally
• Remain competitively aware of competitors’ retail programs & share best practices/results
• Manage execution and account management of assigned marketing partnerships with retail accounts; includes in-store marketing, promotions, sweepstakes, out-of-home, print, online/mobile content, packaging, premiums, etc.
• Managing the retail marketing budget for designated retail partners
• Approve all retail marketing submissions for designated retailers
• Provide comprehensive marketing program recaps and post analysis including measurable results, ROI, and how we compare to competitive programs and maintain examples of best in class programs to help drive the planning process
• Regular attendance of trade shows and social industry functions where applicable – e.g Australian Toy, Hobby and Licensing Fair. Brand Marketing:
• Create and pitch to key licensee and designated retailers through engaging brand and retail presentations
• Attend top-tier retail and licensee meetings (i.e. master toy partner) in region, to share brand and retail plans
• Support the team with the coordination of all events in region (summits, KPM’s, trade shows)
• Support the team with any franchise marketing programs across ANZ • Support where needed all key selling and brand events (partner summits, immersion sessions, top to tops)
• Partner with global marketing and retail marketing teams to secure required presentations
• Ideate and develop compelling franchise campaigns with focused retail activation plans

The Commercial Manager will be responsible for proactively supporting the Commercial Director to drive the regional strategic objectives and budget targets. This includes helping to manage the appointed Consumer Products Agents to deliver business growth in key categories, as well as distributors, licensees and retail partners

Key Responsibilities

• Partner with the Commercial Director to deliver the commercial and strategic objectives for SEA and India through proactive management of third-party agents.
• Maintain a day-to-day relationship with external Agent teams, to focusing on growth across key categories and retail accounts aligned to strategic goals to meet budget targets.
• Unlock the direct relationship with Regional Distributors to drive further regional growth with key master toy partners
• Work collaboratively with the internal UPE teams, (Legal, Finance, Category, Retail, Franchise) to ensure clear communication s to Agents and information flow on key deliverables are maintained.
• Ensure incoming deal memos meet Business and Region Guidelines to deliver business growth aligned to Category strategy.
• Responsibility to ensure prompt deal memo entry via CRM system and tracking critical path with Team Manager to Fully Executed contract status, complying to Company timelines and procedures.
• Work with our Retail & Franchise Director and Agent teams to deliver compelling cross-category Retail campaigns to build 365 consumer engagement including liaising on asset requirements and delivery and submission approvals
• Be a Brand champion for all retail marketing submissions and approvals.
• Collaborate with internal stakeholders across multiple divisions: Category, Franchise, Retail, Creative, Parks, Theatrical, T V, Distribution and Digital teams to ensure all information shared with Agents is up-to-date and relevant to deliver on business objectives in appointed markets.
• Work inter-divisionally to maximise “Symphony” marketing synergies to enhance cross category launches and sell-through at key accounts.
• Liaise with external stakeholders, Master Toy, Agent Teams, Distributors and Licensees to deliver accurate records and reports on launch collections and retail placement. • Working with the UP&E Creative Team to inspire licensees with new product ideas through innovative use of assets and creative concepts
• Working closely with the UP&E Creative Team to oversee product development life cycle from concept to release into retail
• Drive additional growth across the region by identifying gaps in categories, and markets
• Help co-ordinate business review presentations to cover key seasonal & consumer moments and maintain retail calendars for Agent markets
• Help with diary management of team schedule, arranging conference calls to fit regular business cadence and commercial deadlines.
• Maintaining databases, spreadsheets and tracking documents liaising internally and externally where required.
• Sharing best practice examples with Agent Teams to cover product category and retail.

Administration

• Stakeholder management, monitoring the status of all activities to provide weekly report updates.
• Planning retail pitch meetings, travel and accommodation arrangements
• Manage expenses in timely manner Communication and Culture
• Be a positive force of change across a wide geography, helping to shape best in class culture to promote creativity, efficiency and partnership
• Champion our remit to uphold a culture of diversity and inclusivity
• Engage across all areas with a positive, collaborative and one-team approach to Agent Management