Jonah's Restaurant and Boutique Hotel The Assistant Restaurant Manager will be responsible for assisting the Restaurant in the day-to-day, smooth and efficient management of the award winning Jonah’s Restaurant including associated staff and facilities to ensure maximum revenues and standards are achieved whilst offering outstanding customer service and exceeding the customer’s expectations. Benefits Salary range between $70 - $80k pa A creative, challenging and rewarding working environment that will encourage and allow you and your career to grow The opportunity to work in a growing, prestigious, award-winning establishment and put your career in the right direction 4 day work week / 3 days off per week  Staff meals included during shifts Task & Responsibilities Food & Beverage Operations, including assisting with the selection, purchasing, cellar and service of wines Achieve predetermined key result ratios Wine promotion and sales, such as wine-tasting sessions or events  Train and educate the wait staff about the wine list Maintain wine-serving equipment Enter the list in appropriate local, national and international wine list competitions Effectively manage the Restaurant in the absence of the Restaurant Manager Restaurant setting according to daily requirements, procedures and guidelines Manage and supervise the quality, presentation and service of food and beverage to ensure standards are met or exceeded during your shift Promote the property’s facilities to potential clients in particular the Restaurant and Function facilities Assist in the development and implementation of company policies and procedures Monitor staffing levels and manage rosters efficiently in accordance with the Hospitality Industry General Award Supervision, training and coordination of food and beverage staff during your shift On the job training of food and beverage staff in restaurant procedures, policies, checklists and guidelines In conjunction with the Restaurant Manager, provide direction to food and beverage staff to ensure departmental goals are achieved and provide coaching and feedback to staff and assess performance on an ongoing basis Assist the Restaurant Manager to monitor departmental costs and budgets Communicate with the Restaurant Manager or General Manager regarding any problems or changes needed with service Maintain hygienic food handling practices and ensure the cleanliness of all Restaurant facilities and equipment at all times Balance the register at the end of the shift ensuring a high level of accuracy and honesty Ordering and stock control of Restaurant disposables   Qualification & Experience Trade Qualifications Practical, demonstrated experience as an Assistant Restaurant Manager. Experience in a fine dining or luxury environment is preferred. Strong written and verbal communication skills Excellent presentation and consistency in both your work and personal life The most important asset you can bring to us is your commitment to service, your enthusiasm and willingness to learn, and a sincere and caring nature. About Company Jonah’s is one of Australia’s most spectacular ocean retreats located at Whale Beach on Sydney’s Northern Beaches. The perfect location to escape, relax and indulge, Jonah’s will fulfil your dreams of that most relaxed getaway. Renowned for its luxury, privacy and comfort, Jonah’s has hosted celebrities from entertainment, politics, business and royalty. Amongst the entertainers, Jonah’s has had the pleasure over its 90 year history of looking after Lord Laurence Olivier and Vivien Leigh, Sir Anthony Hopkins, Joan Collins, Members of Royal Family of Monaco, Elle Macpherson, Mick Jagger, Jerry Hall, Bono, Rod Stewart, Justin Bieber, Rachel Griffiths, Jack Thompson, Sir Michael Caine, Engelbert Humperdinck, Ava Gardner, Dame Shirley Bassey, Googie Withers and John McCallum and Kevin Spacey, One Direction, Gerard Butler, Nikolaj Coster-Waldau, Queen, JiaJia Deng, Sam Smith, Jesinta Campbell and Buddy Franklin, Jeremy Clarkson, Richard Hammond & James May from Top Gear, William Holden, Lauren Bacall, Samantha Harris, Brian Johnson – Lead singer of ACDC, Eagles guitarist and vocalist Joe Walsh, plus many others. Jonah’s eleven Ocean Retreat rooms are stylishly appointed with luxurious furnishings. Each room features a private balcony, spa and spectacular 180o views over the Pacific Ocean. For small groups or those wanting further privacy, Jonah’s Private is located adjacent to the main lodge. This secluded residence features its own entrance, large private balcony and swimming pool. Jonah’s restaurant overlooking Whale Beach offers Contemporary Australian cuisine showcasing some exceptional Australian and international produce and an extensive wine list offering more than 1,600 wines drawn from a cellar containing over 11,000 bottles of vintage Australian and international wines. With breathtaking views, a spectacular outdoor Terrace and a peaceful cliff-top garden, Jonah’s offers the perfect location for your wedding or special function. Our professional staff will dedicate themselves to creating a truly memorable occasion for you and your guests. Jonah’s is also the perfect environment for your executive retreats and business meetings. With our first-class customer service and acclaimed facilities, business groups will experience a truly unique, professional and private environment for their working sessions. The Jonah’s experience is faultless attention to detail and bespoke service. Salary: $70000-80000 Job Publish: 03-04-2024 Job Expire: 03-05-2024 Please click to View more detail / apply .

Sims Metal (Sims) is a global leader in metal recycling. With facilities across the globe, Sims plays an intrinsic role in the circular economy by making resources available for future use. As a responsible corporate citizen, we continuously seek new ways to broaden our participation in the environmental sector, ensuring that our future is as bright, safe, and secure as at any time in our long history. Sims is proud to be an equal-opportunity employer. We value the diversity of all of our employees, and we are committed to creating a working environment that is built on a foundation of respect and inclusion where everyone can contribute, advance on merit, and realize their full potential.

Your new role:

An exciting opportunity has recently opened up within our dynamic trading team for an individual who is both self-motivated and adept at cultivating strong relationships. Your role will center around the strategic development of client connections across the Western Sydney region.

Take the next step in your career outside the confines of a traditional office setting and become part of a dynamic workplace where each day is unique. Leverage your expertise in negotiation to make a meaningful impact in the scrap metal recycling across Sydney, to support growth with Sims Metals.

Your responsibilities will include:

• Procuring and pricing ferrous and/or non-ferrous materials within guidelines as determined by the Trading Manager, and within
legislative requirements.
• Liaising with the Trading Managers and monitoring price, intake, and transport at all times to ensure targets are reached, including
adherence to applicable price levels, margins, and serviceability.
• Work with the Transport Department to assist with the control of allocated bin at vendor sites.
• Completing monthly reports in a timely and accurate manner and participating in meetings to discuss and review results as required.
• Managing costs in line with budgetary requirements and financial policies and procedures.

Essential Criteria:
• 5 + years in an Account Management or Sales role.
• Proven expertise in relationship building, with the ability to quickly build rapport across all levels of the business and external supplier
base.
• Extensive experience in negotiation and effective closing of deals.
• Exceptional interpersonal skills.
• Analytical approach to identifying market opportunities.
• Knowledge and understanding of the recycling, waste management, scrap metal Industry is highly regarded.

In return, we offer:
• Receive a competitive salary package along with additional benefits such as a company car.
• Join an environmentally conscious company recognized as the most sustainable corporation in 2024 on Corporate Knights' Global 100
index. We are dedicated to ecologically sound practices, minimizing waste, and protecting the environment.
• BUPA Discounts: Access exclusive health insurance discounts for you and your loved ones.
• Exposure to world-class recycling solutions with a truly promote-from-within culture.
• Work-life balance with our flexible work arrangements, allowing you to customize your schedule to better suit your personal and
professional commitments.
• Protect your financial security with complimentary salary continuance insurance.

Interested?

Click ‘Apply’ and upload your resume + cover letter. We look forward to hearing from you!

As the Customer Service Manager, you will be responsible for overseeing and managing our customer service operations to ensure exceptional service delivery and customer satisfaction. You will lead a team, set performance goals, and implement strategies to enhance the overall customer experience oriented to the Educational Industry. Additionally, you will work closely with Operations, Sales and Compliance Department to address customer concerns, resolve issues, set goals and identify opportunities for process improvement.

Key Responsibilities:

- Lead and manage the customer service team to ensure high-quality service delivery and customer satisfaction.
- Handle escalated customer inquiries and complaints in a timely and professional manner, striving for first-contact resolution whenever possible.
- Analyse performance data to identify areas for improvement and implement corrective actions.
- Provide training and support to the customer service teams to develop their skills and knowledge.
- Develop and implement customer service policies, procedures, and standards to ensure consistency and efficiency.
- Set performance goals and KPIs for the customer service team and monitor performance to ensure targets are met or exceeded.
- Work with other departments, such as Sales, Compliance and Operations, to address customer issues, resolve problems, and improve processes.
- Stay up-to-date with industry trends, best practices, and technologies to continuously improve the customer service function.
- Prepare regular reports and presentations on customer service performance, trends, and initiatives for the board.
- Ensure compliance with all legal, regulatory, and company policies and procedures related to educational industry
- Give support to Sales Department on the onboarding process with new schools and /or agencies.
- Check with the Compliance Department the completion and accuracy of KYC data received Assess AML risk scenarios and escalate to Global Financial Crime (GFC) as required Collaborate with clients to understand their needs and provide tailored solutions.

Qualifications:

- Bachelor's degree in Finance and/or Economics or similar, Project Manager Diploma desirable.
- Native Spanish Speaker 2 years of experience in customer service management within the education industry.
- Previous experience working in the Financial Services Industry is highly desirable.
- Experience analysing and interpreting statistical and performance-related data.
- Ability to analyse complex financial transactions, detect suspicious activities, and escalate issues appropriately.
- Ability to work effectively under pressure and manage multiple priorities in a fast-paced environment.
- Strong leadership, communication, and interpersonal skills.
- Excellent problem-solving and decision-making abilities.
- Strong understanding of legal and regulatory requirements related to KYC and AML Experience in using KYC and AML software, databases, and tools for customer screening, due diligence, and risk assessment.
- Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint) and other relevant software applications.

Location: Sydney, Australia Salary: $75,000 - $90,000 per annum

Posted: 07/03/2024 Closing Date: 28/04/2024 Job Type: Permanent - Full Time Location: Gold Coast Job Category: Hospitality & Leisure Job Description THE OPPORTUNITY Ioesco Restaurant based in the stunning Sanctuary Cove Marine Village are currently recruiting looking for an experienced Assistant Restaurant Manager. Ioesco is a renowned Gold Coast institution with a sophisticated take on modern Italian dining and a great loyal clientele.   As Assistant Restaurant Manager you will work closely with the Restaurant Manager across the day-to-day operations of the restaurant and ensure profitable delivery across all food and beverage activities. This is great role to push and develop your career - we offer great mentorship and training and some of the best tips and perks around. So, if you have a passion for Hospitality or are looking for a great new home for your energy and professionalism, we want to hear from you! Salary guide: $70k plus super PA Key responsibilities will…

Click here to view more detail / apply for Assistant Restaurant Manager | Ioesco Restaurant

Work for a NYSE listed business Learn from experienced leadership team About Our Client With a presence across North America, Europe, Asia and Australasia, our client is listed on the New York Stock Exchange and due to internal growth, the team is now seeking to strengthen its finance function with the hire of a new Finance Manager in Perth. Job Description Reporting into the Finance & Accounting Senior Manager, the key duties and tasks of this role include; Manage a team of 2-3 accountants Oversee budgeting and forecasting process Continuously identify process improvement opportunities Develop financial models and reports Month end/financial close responsibilities

Click here to view more detail / apply for Finance Manager

Assistant Store Manager rebel Liverpool Sport is calling! We are a passionate team looking for a strong leader to work with the management team to continue to drive our success. Our Assistant Store Managers are known internally as Customer Service Managers. They are leaders in guiding team members to attain excellence in customer service and sales. They have impeccable attention to detail and are motivated to ensure operational and service standards are consistently achieved. About you You are an experienced retail people leader who is confident setting goals and targets with your team and managing their success on a regular basis You have a strong understanding of visual merchandising of fashion/apparel and can work with the team to ensure the store is always well presented, tidy and engaging for customers You model exceptional customer service and can coach a team to deliver the same You have the ability to resolve complaints and queries in a…

Click here to view more detail / apply for Customer Service Manager rebel Liverpool

Assistant Store Manager Opportunity Supercheap Auto - Minchinbury Combine your passion for anything automotive with your great customer service skills - join the management team at Supercheap Auto Please note that supervisory experience in a retail environment would be advantageous We don’t just sell products; we’re about inspiring our customers to get the most out of their leisure time and we want the same for our team. Assistant Store Managers are responsible for supporting store operations and assisting with leading our teams. In addition to this you will be: A hands on leader - happy to work in all areas of a retail store and lead a team by example Dedicated to building a “customer centric” culture to deliver the ultimate customer service experience every time Sharing your product knowledge and experience Leading, developing and motivating a team to meet their full potential Able to thrive in a fast paced and rapidly changing environment Be rewarded…

Click here to view more detail / apply for Assistant Store Manager Supercheap Auto Minchinbury

Assistant Store Manager rebel Sport is calling! We are a passionate team looking for a strong leader to work with the management team to continue to drive our success. Our Assistant Store Managers are known internally as Customer Service Managers. They are genuine leaders in guiding team members to attain excellence in customer service and sales. They have impeccable attention to detail and are motivated to ensure operational and service standards are consistently achieved. About you You are an experienced retail people leader who is confident setting goals and targets with your team and managing their success on a regular basis You have a strong understanding of visual merchandising of fashion/apparel and can work with the team to ensure the store is always well presented, tidy and engaging for customers You model exceptional customer service and can coach a team to deliver the same You have the ability to resolve complaints and queries in a…

Click here to view more detail / apply for Customer Service Manager rebel Warringah

Assistant Store Manager rebel Sport is calling! We are a passionate team looking for a strong leader to work with the management team to continue to drive our success. Our Assistant Store Managers are known internally as Customer Service Managers. They are leaders in guiding team members to attain excellence in customer service and sales. They have impeccable attention to detail and are motivated to ensure operational and service standards are consistently achieved. About you You are an experienced retail people leader who is confident setting goals and targets with your team and managing their success on a regular basis You have a strong understanding of visual merchandising of fashion/apparel and can work with the team to ensure the store is always well presented, tidy and engaging for customers You model exceptional customer service and can coach a team to deliver the same You have the ability to resolve complaints and queries in a professional…

Click here to view more detail / apply for Assistant Store Manager rebel Bankstown

Apply Now Venue Manager - 12 Month Parental Leave Cover NSW, Ian Thorpe Aquatic Centre - Sydney 2007 NSW, Ian Thorpe Aquatic Centre - Sydney 2007 Great opportunity with a growing and entrepreneurial organisation  Free facility access and great benefits  Are you passionate about promoting aquatic and leisure activities to the community? Do you possess the skills and ability to lead, develop and build on an enthusiastic team? 12 Month Parental Leave Cover position  About YouYou have experience in planning and execution of operational, financial and people plans to achieve successful outcomes. Possessing strong communication skills, you are able to build rapport and positive relationships with people. Ideally you will have at least 2 years’ experience in managing a similar leisure or aquatic facility and 5 years’ experience in managing and leading teams.With a flair and ability to positive influence and negotiate win-win outcomes, you lead by example. You are tech savvy and have a…

Click here to view more detail / apply for Venue Manager - 12 Month Parental Leave Cover

Senior Manager PMO - Risk Apply now Job no: 534764 Work type: Ongoing full-time Location: All of NSW, Sydney Categories: Project Management, Assessing, Investigation, Analysis, Reporting Do you want your work to make a difference for NSW?Working to protect the state’s environment and heritage. Play a key role in helping NSW deliver clean, reliable, and affordable renewable energy across the state. Ongoing full-time opportunity available Sydney CBD office location, with flexible working options including work from home. Willing to consider candidates across all NSW locations Environment Officer Class 14 - Salary relative to experience, and ranges from $161,614.00 to $179,232.00 super Our EnergyCo NSW team is currently seeking to appoint a Senior Manager Project Management Office (PMO) to lead the development and implementation of robust project risk management and assurance frameworks, provide high-quality reporting, project controls support and advice, and coordinate our project teams to drive efficiency in the delivery of our billion-dollar electricity infrastructure…

Click here to view more detail / apply for Senior Manager PMO - Risk

Why work for 4WD Supacentre?4WD Supacentre is a family owned and operated retail business that specializes in outdoor recreation and lifestyle products (Adventure Kings). We have a network of 27 retail stores across metro and regional locations in QLD, NSW, ACT, VIC, SA and WA. Our operations also include warehousing, and commercial sales, engineering (development) and call centre. Our business is fast paced, constantly changing, growing, and evolving.Embark on a career journey where your skills meet the thrill of the outdoors. What would be your key responsibilities? Managing and optimizing websites. Ensuring smooth operations and driving revenue growth. Developing and executing strategies to drive sales and optimize performance across online sales channels, including but not limited to e-commerce platforms, marketplaces, and social media channels. Collaborating with cross-functional teams, including marketing, operations, and IT, to ensure seamless channel operations, timely product launches, and effective inventory management. Monitoring and analysing store performance data, identify areas for improvement,…

Click here to view more detail / apply for Channel Manager

02nd April, 2024 Transaction Services Assistant Manager or Manager Opportunity - North Sydney    The Mazars’ Financial Advisory team has an opportunity for a Transaction Services specialist to join the firm.     We’re a globally integrated audit, tax, and advisory firm with offices in more than 100 countries – and we’re recruiting for an experienced Transaction Services Associate Director to join our Sydney team.      About the role: Reporting to the head of Transactional Services, your role will include: The performance of buy-side and sell-side due diligence procedures and compilation of detailed report of findings which will include the performance of detailed quantitative financial analysis, detailed assessment of key business risks and historical trends, and the preparation and analysis of forecast cash flow and other financial data. Assisting with the drafting of accounting-related clauses in SPAs, EBIT normalisation and working capital calculations. Managing multi-jurisdiction teams and coordination with other experts engaged in the project. Actively pursue business development activities with…

Click here to view more detail / apply for Transaction Services Assistant Manager or Manager

We’ve only just begun, but what a beginning. In a once in a generation moment, we’ve brought together powerful brands to create one united force. TPG Telecom has a powerhouse of brands which include Vodafone, TPG, iiNet, Internode, Lebara, AAPT and felix. The latest technology and brave thinking let us connect our people and communities. You could play a role in that. A big one. We invite you to bring your boldness and stand out. You are empowered. Opportunities are plenty for those ready to accept the challenge. This opportunity The Convergence team is responsible for developing the 3-5-year Convergence ‘north-star’, as well as prioritising, aligning, and executing on initiatives that achieve our strategic convergence goals. They are also custodians of our convergence targets, driving performance excellence across key business and CX metrics. The objective of the Senior Product Manager is to work in partnership with the business and the Head of Convergence, to develop…

Click here to view more detail / apply for Senior Product Manager

02nd April, 2024 Welcome to Landmark Australia.  Founded by visionary builder Arash Tavakoli, who started crafting luxury homes and gradually expanded to designing and building higher-density apartments across Sydney.    Established in 1999, our journey has transformed Landmark into a team of over 60 property experts, successfully delivering projects worth over $4 billion.     An opportunity to help us with our mission.  At Landmark we’re focused on making the Australian dream of home ownership a reality for everyone.     We are looking for a Channel Sales Manager to contribute to the provision of quality services through building relationships with channel agencies and real estate agents, third parties to assist in selling Landmark Group’s projects and help us work towards our vision.   Company / project / value alignment  People First  For us, it's all about people. Our success lies in the relationships we form and the value we place on human connections. Every interaction is…

Click here to view more detail / apply for Channel Sales Manager

About Them:  Working for this leading Engineering Consultancy, who are extremely dynamic and have experienced rapid growth in recent months you wont want to miss out on this unique opportunity. This consultancy is all about a open door policy and a nice social culture. Currently on the look out for a switched on Office Manager to hit the ground running and ensure the smooth running of the office.  The Role:  This role will keep you on your toes and everyday will be different, working with a high performing team having two direct reports there will never be a dull day. With some extremely exciting projects coming up your day to day will look like this.  Assign and monitor the Administrative team responsibilities and tasks (Office Administrator and Reception) Evaluate and manage task performance of office staff i.e. coach, mentor, train office staff and manage internal staffrelations Accounts payable and receivable  Assist Head of Departments with…

Click here to view more detail / apply for Office Manager

PAM NSW has built a working environment that surpasses any of our competitors.  We support and encourage our people and help them to achieve their goals through expansive training platforms and exciting career pathways.   Our Head of Property & Asset Management NSW and our state business leaders pride themselves on being transparent and relatable whilst building and encouraging ’leaders of the future’ in a dynamic and collaborative working environment.  About the opportunity.In this role you will work closely with our CBD1 team in delivering exemplary customer service and effectively managing a portfolio of commercial assets by performing a mixture of leasing and property management tasks.You might be an experienced Assistant Property Manager or Junior Property Manager from the commercial industry who is ready to take full advantage of this chance for succession planning, personal growth, and development.A snapshot of the day-to-day duties.Liaising with landlords/ tenants being a key point of contactManaging leasing arrangements and critical…

Click here to view more detail / apply for Property Manager

Company This company stands as a premier distributor renowned for its extensive selection of top-tier cabling, energy, and connectivity solutions across various industries. Renowned for its unwavering commitment to quality and reliability, it boasts a sterling reputation and is backed by a formidable global team of industry experts, ensuring unparalleled success in your role. They place a great emphasis on fostering an internal culture of excellence, championing a 'promote from within' ethos and dedicated to the continual growth and advancement of its workforce's careers. Position The role of Account Manager has now become available in Sydney. In this pivotal role, you will assume responsibility for managing an esteemed portfolio of telecom/datacom products. Your primary focus will be on cultivating relationships with our commercial accounts while strategically promoting cross-selling opportunities across various divisions of the company. You will represent the entire product portfolio and you will be the driving force behind the continued growth of orders…

Click here to view more detail / apply for ACCOUNT MANAGER

About Them:  This longstanding, highly regarding Engineering Consultancy is a rapidly growing organisation providing professional engineering services to a wide range of clients from offices across Australia. They have quickly earned a reputation for delivering quality designs and solutions across diverse building structures.   The Role Having secured a number of new great projects and general growth this is an ideal role for a competent Office Manager who relishes working in a positive and rewarding workplace. The position is based in their offices in the fringe of Chatswood, supporting the business through a range of important administration duties. The candidate will take ownership of tasks, creating a wonderful opportunity to develop a central role in the team and progress their career.   Key Responsibilities, Skills and Qualifications Assist engineering staff with the setting-up and administration of projects. Drafting of fee proposals and tender documents. Assisting with recruitment and onboarding staff, managing sick leave and reporting …

Click here to view more detail / apply for Office Manager

Assistant Bottle Shop Manager | ivy The Venue With a true European feel, you’ll find The Bottle Shop conveniently located in Sydney’s CBD on Palings Lane. Driven by a close-knit team of passionate wine enthusiasts and Sommeliers, this boutique retail outlet is stocked full of everything from local influence wine and spirits, to high-end sought-after vintage wines. The Role We have a fantastic opportunity to join our team as an Assistant Bottle Shop Manager. Working closely with the Bottle Shop Manager, you will be contributing to the selection of stock, building and maintenance of strong client relationships as well as participating in regular workshops and training. Think giving personal wine advice to our valued and new guests from an impressive list of premium products, building relationships with winemakers and suppliers whilst taking charge of cellar management and stock control. You are a professional with a previous experience in retail or hospitality management and operating a business as if it’s your…

Click here to view more detail / apply for Assistant Bottle Shop Manager | ivy

Great benefits and remuneration - Base + 12.5% super + bonusWork with industry-leading products and technologyJoin a global organisation with a strong focus on training, safety and qualityAt KONE, you’ll find innovation that goes somewhereWe see a future of smart cities. As an innovation leader in the elevator and escalator industry, our award-winning products and solutions continue to push boundaries, rethinking how we use buildings for life, work and play.The future of work is flexibility At KONE we believe that creating flexibility in where, when and how we work will help us to engage and retain our people. With flexible working we can increase the diversity in our teams as well as improve the well-being of our employees. Having listened to our employees and candidates, KONE Australia and New Zealand launched our Flexible Work Framework and Guide in April of 2022. The majority of our office-based teams have adopted a hybrid model with 3 days in…

Click here to view more detail / apply for Fleet Manager

As the Customer Service Manager, you will be responsible for overseeing and managing our customer service operations to ensure exceptional service delivery and customer satisfaction. You will lead a team, set performance goals, and implement strategies to enhance the overall customer experience oriented to the Educational Industry. Additionally, you will work closely with Operations, Sales and Compliance Department to address customer concerns, resolve issues, set goals and identify opportunities for process improvement.


Key Responsibilities:

Lead and manage the customer service team to ensure high-quality service delivery and customer satisfaction.
Handle escalated customer inquiries and complaints in a timely and professional manner, striving for first-contact resolution whenever possible.
Analyse performance data to identify areas for improvement and implement corrective actions.
Provide training and support to the customer service teams to develop their skills and knowledge.
Develop and implement customer service policies, procedures, and standards to ensure consistency and efficiency.
Set performance goals and KPIs for the customer service team and monitor performance to ensure targets are met or exceeded.
Work with other departments, such as Sales, Compliance and Operations, to address customer issues, resolve problems, and improve processes.
Stay up-to-date with industry trends, best practices, and technologies to continuously improve the customer service function.
Prepare regular reports and presentations on customer service performance, trends, and initiatives for the board.
Ensure compliance with all legal, regulatory, and company policies and procedures related to educational industry
Give support to Sales Department on the onboarding process with new schools and /or agencies
Check with the Compliance Department the completion and accuracy of KYC data received
Assess AML risk scenarios and escalate to Global Financial Crime (GFC) as required
Collaborate with clients to understand their needs and provide tailored solutions.


Qualifications:

Bachelor's degree in Finance and/or Economics or similar, Project Manager Diploma desirable
Native Spanish Speaker
2 years of experience in customer service management within the education industry.
Previous experience working in the Financial Services Industry is highly desirable
Experience analysing and interpreting statistical and performance-related data. Ability to analsze complex financial transactions, detect suspicious activities, and escalate issues appropriately.
Ability to work effectively under pressure and manage multiple priorities in a fast-paced environment.
Strong leadership, communication, and interpersonal skills.
Excellent problem-solving and decision-making abilities.
Strong understanding of legal and regulatory requirements related to KYC and AML
Experience in using KYC and AML software, databases, and tools for customer screening, due diligence, and risk assessment.
Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint) and other relevant software applications.

Location: Sydney, Australia
Salary: $75,000 - $90,000 per annum

Project Manager - Residential Construction Sydney, NSW Permanent, Full Time $170K - $190K We are partnering with a highly reputable building firm to secure top talent for their management team. They specialise in the delivery of multi-unit residential projects across Australia. Having secured several exciting large-scale projects in NSW, they have the capacity to employ an ambitious and skilled Project Manager on a full time, permanent basis to oversee the delivery one of the high-end, multi residential projects. Recent tender wins are valued between from $30M - $100M. This company has an extensive history for delivering high-end projects to an impeccable standard and have become a household name & brand in the construction industry for their high calibre and superior quality work.      As a Project Manager, you will be responsible for overseeing all aspects of the residential project, from inception to completion. The ideal candidate will have a proven track record of successfully…

Click here to view more detail / apply for Project Manager

The Company   High-end home builder specialising in large-scale renovations, extensions and new builds. Their typical build values range from $2mk to $10m. Build locations typically include Bellevue Hill, Vaucluse, Double Bay, Rose Bay, Woollahra, Mosman and Northbridge. About The Role The Site Manager / Foreman will oversee and manage a job site from start to finish. You be required to work closely with the Project Manager.   salary between $130,000 and $160,000 plus super. Duties Site management of trades. Quality assurance. Reading and interpreting architectural plans. Scheduling trades. Ordering materials. Liaising with the client and project stakeholders as required. Site progress reports. Site inductions and toolbox talks. WH&S.  Skills & Experience  Relevant building qualifications (Certificate III Carpentry, Certificate IV Building & Construction etc) Experience of managing high-end residential projects from start to finish – new builds, renovations, extensions.   How to Apply     If you are interested in this Site Manager / Foreman / Site Supervisor /…

Click here to view more detail / apply for Site Manager

The Company A family owned and run Freight Management company that manages the booking of nationwide, air, sea, road freight and warehousing, offering their customers hassle-free and comprehensive solutions for all their local, interstate and international freight needs. Ensuring that customers are treated with the hands-on experience, meticulous planning and execution emphasizes their commitment to quality service and makes the whole process easy and concise for their customers. The Position This company is looking for a Business Development Manager to join them, working from their North Shore Sydney Head Office, and develop new customers within the New South Wales and National marketplace. On an average day you will: Execute high level sales strategies on a national basis Develop new business opportunities Manage accounts that you have created and increase their spend Be tasked with analytical reporting of the sales process Provide full collaboration with the operation team to provide exceptional service Help us ensure that…

Click here to view more detail / apply for Business Development Manager