About the company:
Our client is an integrated accounting and advisory firm, well-established in Canberra and its surrounding areas, dedicated to delivering outstanding outcomes for clients throughout the region a commitment shared by the Partners and team.
Founded in 1952 as a small accounting firm in the Civic Centre, the firm has since evolved into a multi-disciplinary enterprise. Now boasting a team of over 25 professional staff, they offer a range of value-oriented services in Audit and Assurance, Business Services, CFO Advisory, Superannuation, and Taxation.
The firm's core focus has always been to grow alongside their clients, building on a reputation for quality, value, and partnership at every step of their financial journey.
The Role:
To provide practice management leadership and support in the delivery of client services, promoting a culture of continuous improvement through the implementation of policies and procedures.
Practice Manager - Key Responsibilities
Software and Service Provider Management: Develop and sustain strong business relationships with external software and service providers, ensuring practice software remains up-to-date and that team members are proficiently trained.
Quality Management: Create and maintain the Quality Management Manual, including firm policies and procedures, and implement office protocols.
HR and Payroll Oversight: Handle payroll, staff recruitment, and general HR requirements.
Team Leadership: Lead and mentor a small, high-performing administration team.
Workload Coordination: Manage workloads to meet deadlines in accordance with regulatory requirements and professional standards.
Client Engagement: Foster and maintain effective client relationships, ensuring timely responses to inquiries and a positive client experience.
Change Management: Lead change initiatives using structured methodologies, including the design, development, delivery, and management of all change-related activities.
Process Improvement: Streamline business processes and identify and implement enhanced accounting and client service procedures for greater productivity and efficiency.
Database Administration: Oversee database management and client security access across platforms such as MYOB AE, cloud software, FuseDocs, ATO Portal, ATO Smart Mate, and other relevant software.
Compliance Assurance: Ensure the firm meets its obligations with external agencies (ATO, TPB, CAANZ, CPA, ASIC, ACNC) and coordinate reporting to maintain certifications.
Reporting: Prepare regular reports and coordinate submissions from others.
Lodgement Program Management: Collaborate with professional staff to manage the lodgement program.
Additional Duties: Perform other duties as directed, aligned with current skills and classification.
Key Selection Criteria
Essential:
Proficient in using databases and software systems including MYOB AE, Document Manager, XERO, and Microsoft Office suite.
Excellent interpersonal, oral, and written communication skills with the ability to engage and collaborate with diverse stakeholders.
Experience with systems thinking and process improvement.
Proven experience in leading organisational change.
Capability to lead a small, high-performance administration team to achieve objectives.
Ability to work independently and as part of a high-performing team, setting priorities and managing workloads to meet deadlines.
Strong analytical, reasoning, and problem-solving skills.
Desirable:
Understanding of and ability to apply Australian Accounting Standards, Australian Taxation Legislation, and ASIC lodgement requirements.
Commitment to continuous professional development.
If you are interested and have the relevant experience above please "APPLY NOW" or call Jeremy Eschbach on 0402 386 319, you can alternatively email me your resume direct to
[email protected] At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
Please click here to apply.