Are you a passionate 'foodie' who can tell stories through food that will indulge the senses and leave lasting memories? 

With a focus on building a culture of intuitive service that creates special moments for all guests, you will lead a team that delivers on exceptional restaurant experience across breakfast, a la carte lunch, and dinner; a premium bar; in-room dining, and a small meeting and events space.  

What you will be doing:

• Lead, mentor and train the Food & Beverage Operations team
• Ensure Food & Beverage relevant brand standards are maintained
• Strategize on new products and service offerings
• Create unforgettable experiences for our guests

Being led by the Event Associate Manager, our Event & Hospitality Assistants support all experience and event requests. This position can expect direct interaction with employees, executives, customers, and partners, and will work closely with the entire hospitality team to deliver best in class experiences that are uniquely memorable at our Partners new global campus located in Circular Quay, Sydney.

In this position it will be critical to own events from beginning to end ensuring all events are “next level” while following logistical procedures, checking that all factors are accounted for, aligning, and collaborating with multiple departments, vendors, contractors, and agencies. In addition, the role is key to operational excellence for the holistic workplace experience driving the “happy to help” spirit across all areas and touch points.

Our partner is the global leader in customer relationship management, empowering companies to connect with their customers in new and innovative ways.

Join us and be part of a diverse and inclusive culture that celebrates success and values creativity and collaboration.

Key accountabilities will include, but not be limited to -

• Strong customer service and executive interaction experience
• Ability to multitask many events and projects at one time  
• Organise logistics, from beginning to end, for customer facing meetings, company-wide events, and IBP programs
• Pre, onsite and post event logistic management to ensure corresponding policies with supporting documents for each event if and when required.
• Co-manage event intake forms, correspondence with IBPs and management of ticketing queue including assigned tickets

Being led by the Event Associate Manager, our Event & Hospitality Assistants support all experience and event requests. This position can expect direct interaction with employees, executives, customers, and partners, and will work closely with the entire hospitality team to deliver best in class experiences that are uniquely memorable at our Partners new global campus located in Circular Quay, Sydney.

In this position it will be critical to own events from beginning to end ensuring all events are “next level” while following logistical procedures, checking that all factors are accounted for, aligning, and collaborating with multiple departments, vendors, contractors, and agencies. In addition, the role is key to operational excellence for the holistic workplace experience driving the “happy to help” spirit across all areas and touch points.

Our partner is the global leader in customer relationship management, empowering companies to connect with their customers in new and innovative ways.

Join us and be part of a diverse and inclusive culture that celebrates success and values creativity and collaboration.

Key accountabilities will include, but not be limited to -

• Strong customer service and executive interaction experience
• Ability to multitask many events and projects at one time  
• Organise logistics, from beginning to end, for customer facing meetings, company-wide events, and IBP programs
• Pre, onsite and post event logistic management to ensure corresponding policies with supporting documents for each event if and when required.
• Co-manage event intake forms, correspondence with IBPs and management of ticketing queue including assigned tickets

With our continued success, we have an exciting opening for an experienced Senior Service Delivery Manager. This role will support the day-to-day management of services delivered by Inlogik, ensuring we meet the contracted deliverables for the customer. This includes direct management of several key systems and processes which span Support, Product & Service Delivery teams. This role requires some face-to-face involvement with customers on an infrequent basis, including acting as a single point of contact for specific high-impact customer issues and management of Inlogik’s response to these issues. This role is also expected to manage key process improvement projects from scoping through to completion.

The day-to-day may look like but not limited to: 

• Direct management of several key systems and processes in providing day-to-day.
• Provide assistance in directing Inlogik teams to meet the demands of the customers’ business requirements. This will involve assisting in prioritising and coordinating Inlogik service delivery activities to the customer.
• Drive and participate incident and problem management representing customer interests. Formalised rostered responsibility for customer support for major incidents i.e. something that significantly impacts customer’s line of business.
• Ensure an accurate alignment between Service Delivery and technical delivery whilst communicating major service outages and/or escalations.
• Accountable for ensuring high standards of customer satisfaction are maintained at all times.
• Addressing any issues impacting customer satisfaction targets in conjunction with relevant stakeholders when required.
• Manage improvements in the service delivery processes.
• Ensure all SLAs are met through analysis and presentation of SLA reporting, ensuring any direct impact is dealt with appropriately.
• Coordinate planned changes with Customer Representatives, Change Management, and Service Delivery.
• Support the Account Manager's and Technical Support Specialist's on new services and/or expansion of services, providing guidance on service delivery and performance expectations.
• Managing the service desk system and ensuring the dashboard is reviewed and actioned as required to deliver against client SLAs.
• Point of contact after Inlogik support team for clients.
• Any other duties as reasonably directed by Inlogik.

Want to kick-start your career? Join our outstanding retail team as a Store Assistant at ALDI! No retail know-how needed. We're looking for people with a positive attitude, a strong work ethic, and a willingness to learn!

Our stores are open every day, including weekends and holidays – there's never a dull moment with plenty of variety. We do supermarkets a bit differently, you’ll get to experience all areas of the store rather than just be in one area, giving you lots of variety.

Store Assistants are the backbone of our retail stores and keep our stores running by:

• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Being an expert in stock handling by making sure our products are in date and listed at the right price
• Creating eye-catching displays of our ALDI special buys
• Keeping the store tidy, organised and looking great

Want to kick-start your career? Join our outstanding retail team as a Store Assistant at ALDI! No retail know-how needed. We're looking for people with a positive attitude, a strong work ethic, and a willingness to learn!

Our stores are open every day, including weekends and holidays – there's never a dull moment with plenty of variety. We do supermarkets a bit differently, you’ll get to experience all areas of the store rather than just be in one area, giving you lots of variety.

Store Assistants are the backbone of our retail stores and keep our stores running by:

• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Being an expert in stock handling by making sure our products are in date and listed at the right price
• Creating eye-catching displays of our ALDI special buys
• Keeping the store tidy, organised and looking great

Ready to take the next step in your retail leadership career? As an Assistant Store Manager at ALDI, take charge of daily operations, driving sales, and inspiring your team to be their best.

As a member of the leadership team in store, you support the Store Manager in all areas of running a multi-million-dollar business. From motivating team members to rostering and reporting, you’ll be part of an exceptional team that delivers extraordinarily efficient service to our customers.

As an Assistant Store Manager you’ll:

• Help to develop the next generation of leaders in our stores by training and coaching team members to be their best
• Keep your store looking top-notch, upholding the highest standards of safety and cleanliness
• Manage our stock, keeping an eye on inventory, and minimising losses
• Work alongside your team on registers, filling shelves and merchandising special buys
• Identify opportunities for improvement - we love a good idea!
• Ensure our stores run smoothly, helping to keep our customers Australia’s most satisfied . There’s nothing like the satisfaction of a job well done!
• Step up and run the store whilst the Store Manager is on leave.

Start your leadership journey with ALDI! From driving sales, to serving customers and supervising staff, our Duty Store Managers always lead from the front.

Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

The specifics? Here's what you’ll be doing:

• Opening and closing the store and supervising shifts
• Offering feedback to the team that's clear, constructive, and inspiring
• Assisting in training and onboarding team members
• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Keeping a keen lookout for any incidents or hazards to keep everyone safe

Want to kick-start your career? Join our outstanding retail team as a Store Assistant at ALDI! No retail know-how needed. We're looking for people with a positive attitude, a strong work ethic, and a willingness to learn!

Our stores are open every day, including weekends and holidays – there's never a dull moment with plenty of variety. We do supermarkets a bit differently, you’ll get to experience all areas of the store rather than just be in one area, giving you lots of variety.

Store Assistants are the backbone of our retail stores and keep our stores running by:

• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Being an expert in stock handling by making sure our products are in date and listed at the right price
• Creating eye-catching displays of our ALDI special buys
• Keeping the store tidy, organised and looking great

Start your leadership journey with ALDI! From driving sales, to serving customers and supervising staff, our Duty Store Managers always lead from the front.

Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

The specifics? Here's what you’ll be doing:

• Opening and closing the store and supervising shifts
• Offering feedback to the team that's clear, constructive, and inspiring
• Assisting in training and onboarding team members
• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Keeping a keen lookout for any incidents or hazards to keep everyone safe

Want to kick-start your career? Join our outstanding retail team as a Store Assistant at ALDI! No retail know-how needed. We're looking for people with a positive attitude, a strong work ethic, and a willingness to learn!

Our stores are open every day, including weekends and holidays – there's never a dull moment with plenty of variety. We do supermarkets a bit differently, you’ll get to experience all areas of the store rather than just be in one area, giving you lots of variety.

Store Assistants are the backbone of our retail stores and keep our stores running by:

• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Being an expert in stock handling by making sure our products are in date and listed at the right price
• Creating eye-catching displays of our ALDI special buys
• Keeping the store tidy, organised and looking great

Start your leadership journey with ALDI! From driving sales, to serving customers and supervising staff, our Duty Store Managers always lead from the front.

Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

The specifics? Here's what you’ll be doing:

• Opening and closing the store and supervising shifts
• Offering feedback to the team that's clear, constructive, and inspiring
• Assisting in training and onboarding team members
• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Keeping a keen lookout for any incidents or hazards to keep everyone safe

Start your leadership journey with ALDI! From driving sales, to serving customers and supervising staff, our Duty Store Managers always lead from the front.

Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

The specifics? Here's what you’ll be doing:

• Opening and closing the store and supervising shifts
• Offering feedback to the team that's clear, constructive, and inspiring
• Assisting in training and onboarding team members
• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Keeping a keen lookout for any incidents or hazards to keep everyone safe

Want to kick-start your career? Join our outstanding retail team as a Store Assistant at ALDI! No retail know-how needed. We're looking for people with a positive attitude, a strong work ethic, and a willingness to learn!

Our stores are open every day, including weekends and holidays – there's never a dull moment with plenty of variety. We do supermarkets a bit differently, you’ll get to experience all areas of the store rather than just be in one area, giving you lots of variety.

Store Assistants are the backbone of our retail stores and keep our stores running by:

• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Being an expert in stock handling by making sure our products are in date and listed at the right price
• Creating eye-catching displays of our ALDI special buys
• Keeping the store tidy, organised and looking great

Want to kick-start your career? Join our outstanding retail team as a Store Assistant at ALDI! No retail know-how needed. We're looking for people with a positive attitude, a strong work ethic, and a willingness to learn!

Our stores are open every day, including weekends and holidays – there's never a dull moment with plenty of variety. We do supermarkets a bit differently, you’ll get to experience all areas of the store rather than just be in one area, giving you lots of variety.

Store Assistants are the backbone of our retail stores and keep our stores running by:

• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Being an expert in stock handling by making sure our products are in date and listed at the right price
• Creating eye-catching displays of our ALDI special buys
• Keeping the store tidy, organised and looking great

What you'll be doing

In this role you will be responsible for:

• Responding to client enquiries and contacting clients to determine their meeting and event needs
• Driving new business leads, lead quotation & sales conversion by conducting proactive sales activities
• Designing tailored quotes and proposals and driving conversion of lead through proposal to contracting stage
• Drive sales strategy to ensure conversion targets are achieved and monitor success on a weekly basis, including understanding of the business to manage forecasting
• All aspects of event coordination including being the point of liaison for the client for all their event needs, creating event orders, invoicing, and to ensure the event details are effectively communicated to the client and internal Departments
• Identifying operational challenges and operational work practices to ensure seamless & enjoyable events for both clients and internal team members
• Assisting the Conference & Events sales team to ensure effective performance and pro-active selling of the Hotel’s products
• Liaising with the operations team to ensure high quality, impeccable service and experience is provided

Want to kick-start your career? Join our outstanding retail team as a Store Assistant at ALDI! No retail know-how needed. We're looking for people with a positive attitude, a strong work ethic, and a willingness to learn!

Our stores are open every day, including weekends and holidays – there's never a dull moment with plenty of variety. We do supermarkets a bit differently, you’ll get to experience all areas of the store rather than just be in one area, giving you lots of variety.

Store Assistants are the backbone of our retail stores and keep our stores running by:

• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Being an expert in stock handling by making sure our products are in date and listed at the right price
• Creating eye-catching displays of our ALDI special buys
• Keeping the store tidy, organised and looking great

About Zhejiang Dingli Machinery Co.,ltd:

Zhejiang Dingli Machinery Co.,ltd is a leading manufacturer of aerial work platforms in the global market. Established in 2005, Dingli specializes in the production of electric, diesel, and hybrid boom lifts ranging from 16 to 44 meters. With advanced R&D centers in MAGNI (Italy), MEC (USA), TEUPEN (Germany), and others, Dingli is at the forefront of innovation in the industry. The company is committed to providing high-quality products and services with independent intellectual property rights.

About the Job:

We are currently seeking a highly motivated Sales Manager to join our Australian team. The Sales Manager will be responsible for developing and implementing effective sales strategies, building relationships with potential clients, and achieving sales targets. With a focus on machinery sales, the ideal candidate should have a proven track record of exceeding targets and a strong background in the industry.

Responsibilities:

• Develop and implement sales strategies to achieve company sales objectives.
• Visit and meet customers in order to improve or establish relationships between customers and the company.
• Build and maintain strong relationships with new and existing customers.
• Conduct thorough market research to identify and capitalize on growth opportunities.
• Negotiate and finalize contracts with clients, ensuring favorable terms and conditions for both parties.
• Be responsible for the collection of the amount of sales.
• Monitor market trends and competitor activities to stay ahead of the competition.
• Provide regular reports on sales activities, market trends, and customer feedback to management.
• Support the company in the management of the relationship with the client and promotional activities.

• Bachelor's degree in Business Administration, Marketing, or related field.
• Proven sales experience in the machinery industry, preferably with knowledge of aerial work platforms.
• Strong communication and negotiation skills.
• Excellent business acumen and understanding of market trends.
• Ability to build and maintain strong customer relationships.
• Demonstrated track record of meeting or exceeding sales targets.
• Knowledge of equipment rental companies in Australia will be a definite advantage.
• Self-motivated with the ability to work independently.
• Willingness to travel as required.
• Fluency in English or Chinese is desired.

Account Manager – Melbourne

About the Role

We are seeking an experienced hands-on Account Manager to join our Sales team in Richmond.

The ideal candidate will be responsible for:

• Working closely with key Architectural and Design clients, helping to bring their projects to life through use of our materials.
• Building new and servicing existing relationships across Melbourne.
• Being the first point of contact for many design clients (both specifier (Architects, Designers, Installers and retail end clients) within the showroom environment.
• Growing new industry partnerships and working closely with a Business Development Manager in the servicing of existing relationships.
• Splitting time between client service / business development from showroom leads

The Account Manager is perfect role if you are looking to join an established but fast growth business with strong career opportunities, training and development in the sales and design sector. It suits someone with a keen interest in architecture and design, looking to progress into a more strategic, relational sales career.

We utilise Salesforce CRM and focus on up-skilling our Account Managers to become strategic sales professionals with a sophisticated understanding of not only client service, but creating valuable and long-term client relationships working as part of our Melbourne team.

Skills and Experience

• Proven experience in a relevant sales role.
• The ability to confidently manage client relationships and general day-to-day enquiries.
• Strong (verbal and written) communication skills with an ability to build strong relationships.
• Good attention to detail in handling business development leads and managing projects from lead to delivery.
• An interest in architecture and design.
• The ambition to grow and develop existing client relationships through exceptional service and product counsel.
• Understanding of sales principles and ability to deliver excellent customer experience

Responsibilities

• Gather information on prospective clients (e.g. company size, needs and opportunities to add value)
• Working in tandem with your business development rep to understand client requirements and provide solutions
• Provide after-sales support to retain customers
• Ensure prompt and accurate answers to clients’ queries
• Build strong client relationships, through regular communication
• Working with your Business Development rep to create customized sales plans for key clients
• Promote new products/services to existing customers

This is an opportunity for a hungry sales person to grow & develop their career. If you’re looking for an ambitious sales role . . come and talk to us. We’re looking for people just like you

Benefits

We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. Our benefits package includes:

• Competitive salary and incentive program
• Great working culture
• Company-sponsored events and activities
• Enhanced parental leave
• Employee assistance program
• Employee discounts
• Free snacks and drinks in the office

About the Company

We are a leading supplier of architectural surfaces and outdoor furniture across Australia, New Zealand and California (employing around 130 people), dedicated to providing remarkable products and exceptional service to our customers in the Architecture and Design industries. We are passionate about investing in our people and providing them with the resources and support they need to grow and succeed.

Our core values of Best Idea Wins, Play as a Team, Be Curious, Get Fired Up, and Take Pride are deeply ingrained in our culture. We believe that by fostering these values, we can achieve outstanding results for Eco Outdoor and drive a positive employee experience.

Last year was our most successful year yet off the back of sustained growth in all markets which is expected to continue, so the future is bright for the business.

How to Apply

If you would like more information before you apply, check out our site website: www.ecooutdoor.com.au or check us out on LinkedIn, or Instagram.

Recruitment agencies - No thanks. We've got this one covered!

Please note we require full permanent working rights for this position.

The successful person will have:

• The ability to confidently manage client relationships and general day-to-day enquiries
• Good attention to detail in handling business development leads and managing projects from lead to delivery.
• An interest in architecture and design.
• The ambition to grow and develop existing client relationships through exceptional service and product counsel.

• Experience with CRM software a bonus (e.g. Salesforce)
• Proven work experience in a relevant sales role
• Understanding of sales principles and ability to deliver excellent customer experience
• Strong (verbal and written) communication skills with an ability to build relationships

Responsibilities

• Gather information on prospective clients (e.g. company size, needs and opportunities to add value)
• Working in tandem with your business development rep to understand client requirements and provide solutions
• Provide after-sales support to retain customers
• Ensure prompt and accurate answers to clients’ queries
• Build strong client relationships, through regular communication
• Working with your Business Development rep to create customized sales plans for key clients
• Promote new products/services to existing customers

This is an opportunity for a hungry sales person to grow & develop their career. If you’re looking for an ambitious sales role . . come and talk to us. We’re looking for people just like you

• Secure, permanent full-time role
• Free on-site parking, laptop & mobile phone
• Flexible Ways of Working
• Prime office location on Burke Road, Glen Iris

We have an exciting new opportunity for an experienced Case Manager to join our friendly team at our Glen Iris office.

About us:

Hearth is a registered NDIS and TAC support services provider. Our mission is to be a driving force in changing the disability sector to improve the lives of people with a disability.

Our commitment is to create an environment that nurtures, supports, and engages with our participants and support workers to consistently provide the highest standard of care. We achieve this through fostering and cultivating long-term and sustainable relationships.

About the role:

As a central point of contact for support workers and participants, the Relationship Manager role is core to what makes Hearth different to other support providers.

Responsibilities will include but not limited to:

• Creating and continuously developing relationships between participants, their family, and support teams
• Maintaining relationships with support coordinators, house supervisors, and other relevant community and external stakeholders
• Lead and support the Support Worker teams to provide responsive, person-centered care that enables participants to progress toward their individual care plan goals
• Coordinating a weekly staff roster for each participant and proactively resolving rostering issues.
• Accurate case noting and client reviews that reflect forward planning in line with the participant's NDIS plan.
• Compliance with Hearth policies and procedures to ensure a safe working environment and detailed, timely incident reporting

• Minimum 2 years experience working as a Case Manager/Support Coordinator in community services, welfare support, disability support or social work (essential)
• A relevant qualification in community services, welfare support, disability support or social work (desirable)
• Proven experience delivering high quality client-centred service that is targeted and relevant to their NDIS goals
• A Professional level of administrative and business communication, including case noting and report writing
• Excellent time management and organisational skills
• Strong interpersonal skills and high levels of resilience
• Working knowledge of Microsoft office suite and employee rostering systems
• Own car and driver's license

• Join a rapidly growing organisation with a warm and supportive culture
• Small, supportive & friendly team who enjoy dumplings!
• Travel allowance, work laptop & mobile phone provided
• Flexible working hours and the option to work remotely
• Opportunities for career development and progression to other roles within the organisation