Are you ready to kick start your retail career? Join our Employer of choice, award winning retail team as a casual Junior Store Assistant at ALDI, where opportunities are endless!

At ALDI we do supermarkets a bit differently. With us, you’ll receive all the training you need to become a retail superstar and gain the confidence to set you up for success - now and into the future. Be part of a diverse and inclusive team that support one another in achieving our shared purpose - for our customers to live richer lives for less.

Junior Store Assistants are the backbone of our retail stores and keep our stores running by:

• Assisting customers with finding their favourite products on the shop floor with a smile
• Keeping our aisles organised, clean and looking fabulous  
• Back of store duties including unloading and unpacking stock, keeping our shelves full so our customers can find their favourites!

As the Senior Team Assistant for QLD Agribusiness division, you will be supporting a team of high performing sales executives. The focus of this role is to provide administrative support to these executives in order to produce accurate, timely and high-quality submissions and marketing documentation for clients.

Key requirements for this position include, but are not limited to:

• Updating the CRM database, including listing information and uploading to website as required or requested by operators to ensure that the client and property information is accurate.
• Preparation and formatting of high-level documents.
• Preparation, coordination, and execution of marketing campaigns, while dealing with external providers
• Booking flights, hire car & Accommodation for all team members;
• Tracking of all recoverable expenses from Colliers Finance monthly;
• Ansarada data room upload and administration;
• Processing & tracking invoicing.
• Coordinating client meetings and functions, including liaising with catering and room / venue booking.

We're currently hiring Food Services Assistants for immediate start in casual positions at St Ann's.

About us: As a proud not for profit organisation since 1922, Respect Aged Care serves older residents through our high standard of care and community. Our focus is on giving back to older adults by fostering communities of belonging. Headquartered on the northwest coast of Tasmania, our philosophy is: Everyone deserves the right to a life well-lived, with dignity and respect. Our organisation is constantly growing, with many homes and thousands of residents and employees across Victoria, New south Wales and Tasmania. Respect also has home care services in multiple states, and more than 700 units in different retirement villages and independent living communities.

About the Role: Under the direction of the Chef/Cook, the Food Services Assistant is responsible to contribute to the implementation, monitoring and evaluation of the Food Safety Program (FSP); and the provision of a variety of quality food and beverages to meet the resident’s individual needs and preferences.

Key Duties:

• Contribute to menu planning to meet the resident’s needs and preferences.
• Preparation, serving, presentation and delivery of food and refreshments in accordance with the FSP.
• General cleaning in accordance with the FSP.
• Assist with the monitoring and recording requirements of the FSP. Examples include recording temperatures and receipting goods.
• Ensures the friendly and timely delivery of meals and refreshments to all residents.
• Report any concerns/difficulties experienced with care recipients in relation to food and beverages to the Registered Nurse In Charge

Essential: 

• Food Handling Course.
• Current National Police Certificate (or ability to acquire).
• Experience in residential aged care food services.

To be considered for employment with Respect, each candidate must satisfy the legislative requirements of Aged Care Worker Screening to ensure suitability to work in the aged care industry.

• Competitive salary and entitlements.
• Pay incentives including not-for-profit salary packaging.
• Learning, development, and growth opportunities.

Our purpose: To care for the elderly in our communities in an environment of respect, value, and belonging.

As the Senior Team Assistant for South Australian Agribusiness division, you will be supporting a team of high performing sales executives. The focus of this role is to provide administrative support to these executives in order to produce accurate, timely and high-quality submissions and marketing documentation for clients.

Key requirements for this position include, but are not limited to:

• Updating the CRM database, including listing information and uploading to website as required or requested by operators to ensure that the client and property information is accurate.
• Preparation and formatting of high-level documents.
• Preparation, coordination, and execution of marketing campaigns, while dealing with external providers
• Booking flights, hire car & Accommodation for all team members;
• Tracking of all recoverable expenses from Colliers Finance monthly;
• Ansarada data room upload and administration;
• Processing & tracking invoicing.
• Coordinating client meetings and functions, including liaising with catering and room / venue booking.

Want to kick-start your career? Join our outstanding retail team as a Store Assistant at ALDI! No retail know-how needed. We're looking for people with a positive attitude, a strong work ethic, and a willingness to learn!

Our stores are open every day, including weekends and holidays – there's never a dull moment with plenty of variety. We do supermarkets a bit differently, you’ll get to experience all areas of the store rather than just be in one area, giving you lots of variety.

Store Assistants are the backbone of our retail stores and keep our stores running by:

• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Being an expert in stock handling by making sure our products are in date and listed at the right price
• Creating eye-catching displays of our ALDI special buys
• Keeping the store tidy, organised and looking great

Want to kick-start your career? Join our outstanding retail team as a Store Assistant at ALDI! No retail know-how needed. We're looking for people with a positive attitude, a strong work ethic, and a willingness to learn!

Our stores are open every day, including weekends and holidays – there's never a dull moment with plenty of variety. We do supermarkets a bit differently, you’ll get to experience all areas of the store rather than just be in one area, giving you lots of variety.

Store Assistants are the backbone of our retail stores and keep our stores running by:

• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Being an expert in stock handling by making sure our products are in date and listed at the right price
• Creating eye-catching displays of our ALDI special buys
• Keeping the store tidy, organised and looking great

We have an opportunity for you to join our Front Office team as Duty Manager on a full-time basis. Reporting to our Front Office Manager, the Duty Manager will manage the Front Office operations across reception, guest relations, and reservations during your shift, while creating memorable and unique experiences for the guests visiting the Hotel.

In this role you will:

• Ensuring the smooth day-to-day running of the hotel, maintaining our reputation as a market leader in individualised customer focused service in the hotel locality.
• Ensure the hotel meets or exceeds its key performance indicators (KPIs) related to RPS, NPS, Loyalty, and room upselling.
• Ensure the operation of an effective night audit function in conjunction with the Financial Controller to ensure accuracy of this daily function whilst maintaining customer focus.
• Monitor all Very Important People (VIP’s), special guests and their requests to and their needs are met and loyalty is maintained.

• Work closely with the Director of Sales to maximise lead generation and conversion of MICE business in line with the hotel targets and strategy.
• Management of business from an agreed segment across certain markets, which could be corporate companies, Government, and / or entertainment.
• Maintain existing client/account base to ensure business is retained and developed where possible.
• Research new business for Sofitel Sydney Darling Harbour for new lead generation.
• Identify new business opportunities through any means.
• Conduct research to uncover opportunities focusing particularly on “desirable business” and/or “need periods”.
• Know competitor accounts and target businesses.
• Adequate follow up and follow through on all opportunities to win business for Sofitel Sydney Darling Harbour.
• Ensure adequate sales time is spent on communicating with clients.
• Providing market intelligence on a regular basis and understanding of competitor strengths weaknesses.
• Submit reports on sales activities, competitor information market trends and any new opportunities as required.
• Have a complete understanding of Sofitel Sydney Darling Harbour's sales and service vision, its products, services, presentation of brand, and rate structure to fulfil business objectives.
• Liaise with other Hotel Departments and within the Reservations, Conference and Events Department effectively.

Benefits, Rewards, Motivations

• Industry benefits worldwide on accommodation, dining and lifestyle services.
• Access to daily discounted coffee and Ambassador dinning menu. 
• A unique training platform to enhance your skills and knowledge. 

Want to kick-start your career? Join our outstanding retail team as a Store Assistant at ALDI! No retail know-how needed. We're looking for people with a positive attitude, a strong work ethic, and a willingness to learn!

Our stores are open every day, including weekends and holidays – there's never a dull moment with plenty of variety. We do supermarkets a bit differently, you’ll get to experience all areas of the store rather than just be in one area, giving you lots of variety.

Store Assistants are the backbone of our retail stores and keep our stores running by:

• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Being an expert in stock handling by making sure our products are in date and listed at the right price
• Creating eye-catching displays of our ALDI special buys
• Keeping the store tidy, organised and looking great

Join Australia's fastest growing education franchisor. We offer personalised English and Math tutoring services on a membership model, for K-12 students. We believe in the power of motivating students which has yielded exceptional results across all our students! Join our HQ as an onboarding + Growth Assistant to support franchise partners!

ROLE

• Franchise Partner Onboarding: Guide new franchise partners through the onboarding process, providing comprehensive support and training to ensure a successful start.
• Documentation and Compliance: Oversee the completion of all necessary documentation and compliance requirements during the onboarding phase.
• Training Coordination: Coordinate and conduct training sessions for new franchise partners, covering operational processes, tutoring methodologies, and business strategies.
• Relationship Management: Build and maintain strong relationships with franchise partners, serving as a primary point of contact for all onboarding-related inquiries.
• Process Improvement: Identify opportunities for streamlining and enhancing the onboarding process, collaborating with cross-functional teams to implement improvements.
• Performance Monitoring: Monitor the performance of newly onboarded franchise partners and provide ongoing support to address any challenges or concerns.
• Attending Meetings: Attend regular online and face-to-face meetings with franchise partners and provide business coaching!
• Feedback: Provide feedback to HQ on ways to improve business operations and systems
• Ensure Consistency: Follow franchise brand and operational guidelines to ensure that the franchise is consistent=

WHO IS THIS FOR

• Someone who lives in Sydney with experience in franchise and business coaching.
• Someone who has a car and licence to travel to multiple sites across Sydney.
• Open to university students studying Business, Management, or related degree.

Include your resume and relevant experience.

APPLY NOW
If you are passionate about business and have the skills to successfully onboard and support our new franchise partners, we encourage you to apply for the Onboarding Manager position at Success Tutoring. Join us in our mission to make a positive impact on students' lives through quality tutoring services. Apply today!

• Drivers License.

• Free Drinks & Snacks.

Join Australia's fastest growing education franchisor. We offer personalised English and Math tutoring services on a membership model, for K-12 students. We believe in the power of motivating students which has yielded exceptional results across all our students! Join our HQ as an onboarding + Growth Assistant to support franchise partners!

ROLE

• Franchise Partner Onboarding: Guide new franchise partners through the onboarding process, providing comprehensive support and training to ensure a successful start.
• Documentation and Compliance: Oversee the completion of all necessary documentation and compliance requirements during the onboarding phase.
• Training Coordination: Coordinate and conduct training sessions for new franchise partners, covering operational processes, tutoring methodologies, and business strategies.
• Relationship Management: Build and maintain strong relationships with franchise partners, serving as a primary point of contact for all onboarding-related inquiries.
• Process Improvement: Identify opportunities for streamlining and enhancing the onboarding process, collaborating with cross-functional teams to implement improvements.
• Performance Monitoring: Monitor the performance of newly onboarded franchise partners and provide ongoing support to address any challenges or concerns.
• Attending Meetings: Attend regular online and face-to-face meetings with franchise partners and provide business coaching!
• Feedback: Provide feedback to HQ on ways to improve business operations and systems
• Ensure Consistency: Follow franchise brand and operational guidelines to ensure that the franchise is consistent=

WHO IS THIS FOR

• Someone who lives in Sydney with experience in franchise and business coaching.
• Someone who has a car and licence to travel to multiple sites across Sydney.
• Open to university students studying Business, Management, or related degree.

Include your resume and relevant experience.

APPLY NOW
If you are passionate about business and have the skills to successfully onboard and support our new franchise partners, we encourage you to apply for the Onboarding Manager position at Success Tutoring. Join us in our mission to make a positive impact on students' lives through quality tutoring services. Apply today!

• Drivers License.

• Free Drinks & Snacks.

We are currently seeking an experienced Food Services Assistant to join our team on a casual basis. We have different shifts available between 6.30 am - 7.00 pm 7 days a week. The position is based at our beautiful aged care facility in Warrnambool, Victoria.

Who we are: As a proud not for profit organisation since 1922, Respect Aged Care serves older residents through our high standard of care and community. Our focus is on giving back to older adults by fostering communities of belonging. Headquartered on the northwest coast of Tasmania, our philosophy is: Everyone deserves the right to a life well-lived, with dignity and respect. Our organisation is constantly growing, with many homes and thousands of residents and employees across Victoria, New south Wales and Tasmania. Respect also has home care services in multiple states, and more than 700 units in different retirement villages and independent living communities.

The opportunity: Under the direction of the Chef/Cook, the Food Services Assistant is responsible to contribute to the implementation, monitoring and evaluation of the Food Safety Program; and the provision of a variety of quality food and beverages to meet the resident’s individual needs and preferences.


Key Duties:

• Contribute to menu planning to meet the resident’s needs and preferences.
• Preparation, serving, presentation and delivery of food and refreshments in accordance with the FSP.
• General cleaning in accordance with the FSP.
• Assist with the monitoring and recording requirements of the FSP. Examples include recording temperatures and receipting goods.
• Ensures the friendly and timely delivery of meals and refreshments to all residents.
• Participates in the ongoing quality review of the FSP.
• Report any concerns/difficulties experienced with care recipients in relation to food and beverages to the Registered Nurse In Charge.
• Any other task not defined but within the employees skills, as directed by the organisation.

Essential: 

• Food Handling Certificate.
• Current National Police Certificate (or ability to acquire).
• Experience in residential aged care food services.
• Experience in hospitality or catering.
• Good communication skills both written and verbal.
• Car and drivers licence.
• Flexibility to work across multiple shifts.

To be considered for employment with Respect, each candidate must satisfy the legislative requirements of Aged Care Worker Screening to ensure suitability to work in the aged care industry.

What we can offer you:

• Competitive salary and entitlements.
• Pay incentives including not-for-profit salary packaging.
• Meaningful work in a purpose-driven organisation.
• Long-term employment in a recession-proof sector.
• A healthy and positive workplace culture.
• Learning, development, and growth opportunities.

Our purpose:

To care for the elderly in our communities in an environment of respect, value, and belonging.

Our Values:
Respect - Treat all people with fairness and dignity
Care -  Look after and protect the elderly, and each other
Teamwork -  Encourage, cooperate, and build trust
Courage -  Do the right thing, even when it’s difficult
Integrity -  Be open, honest, and trustworthy
Innovation -  Think differently to solve problems.
Excellence -  Drive quality to continuously improve.

Want to kick-start your career? Join our outstanding retail team as a Store Assistant at ALDI! No retail know-how needed. We're looking for people with a positive attitude, a strong work ethic, and a willingness to learn!

Our stores are open every day, including weekends and holidays – there's never a dull moment with plenty of variety. We do supermarkets a bit differently, you’ll get to experience all areas of the store rather than just be in one area, giving you lots of variety.

Store Assistants are the backbone of our retail stores and keep our stores running by:

• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Being an expert in stock handling by making sure our products are in date and listed at the right price
• Creating eye-catching displays of our ALDI special buys
• Keeping the store tidy, organised and looking great

Ready to take the next step in your retail leadership career? As an Assistant Store Manager at ALDI, take charge of daily operations, driving sales, and inspiring your team to be their best.

As a member of the leadership team in store, you support the Store Manager in all areas of running a multi-million-dollar business. From motivating team members to rostering and reporting, you’ll be part of an exceptional team that delivers extraordinarily efficient service to our customers.

As an Assistant Store Manager you’ll:

• Help to develop the next generation of leaders in our stores by training and coaching team members to be their best
• Keep your store looking top-notch, upholding the highest standards of safety and cleanliness
• Manage our stock, keeping an eye on inventory, and minimising losses
• Work alongside your team on registers, filling shelves and merchandising special buys
• Identify opportunities for improvement - we love a good idea!
• Ensure our stores run smoothly, helping to keep our customers Australia’s most satisfied . There’s nothing like the satisfaction of a job well done!
• Step up and run the store whilst the Store Manager is on leave.

Responsible for the supervision of the smooth and efficient daily operation of the Hotel and ensures that all hotel guests and visitors receive an optimum level of service and care at all times.

This is a hands-on role, highly customer focused, and requires an individual who can lead by example in meeting and maintaining our team brand standards. In addition, you will:

• Assuming responsibility for the operation of the hotel under the guidance of the General Manager, including overnight caretaker duties
• Oversee all guest arrivals and departures, ensuring room allocations and check in/out processes adhere to agreed procedures and standards.
• Manage and supervise tasks of staff to ensure that highest quality service is delivered and department standards are met.
• Review and implement Procedures
• Communicate with General Manager on all matters regarding guest services & hotel operations.
• Provide management presence at all times by assisting with the handling of guests’ needs and complaints tactfully and efficiently.
• Have the necessary skills and training to actively resolve complaints and challenges presented by customers.

We are seeking an organized and efficient Office Manager - Facilities to join our team at Sodexo's Brisbane Support Office in Eight Mile Plains.  In this role, you will be responsible for overseeing the day-to-day operations of our office, facilities and newly created Uniform store ensuring a smooth and productive work environment for all employees.   

We are offering this role PT 3 days per week with the potential to be FT in the near future, 22.8hrs P/W with flexiblity around start and finish times.  Salary for 3 days $51,000 + Super.  

Duties may include:

• Coordinate with vendors and service providers to ensure timely delivery of supplies and services
• Oversee facility maintenance and repairs, scheduling regular inspections 
• Develop and maintain office policies and procedures to ensure efficiency and compliance with regulations
• Coordinate any office moves, renovations, and space planning projects
• Implement and maintain inventory management systems for office supplies and equipment
• Set up and maintain East Coast Uniform distribution store

To be successful you will need:

• Previous experience in office management or office facilities management role
• Strong organizational and multitasking skills
• Proficiency in Microsoft Office Suite and facility management software (Trade Shift, Otpimum, WinX)
• Basic project management skills
• Outstanding written and verbal communication skills
• Ability to problem-solve and make decisions independently

Why choose Sodexo?  
Sodexo is a people business, employing over half a million people worldwide and thousands here in Australia. Our employees, who personify Sodexo's unique values of Service Spirit, Team Spirit and Spirit of Progress, are our greatest asset through their commitment and dedication.  We believe the more diverse we are, the stronger we are. No matter your background, we will do all we can to help you thrive. We are committed to promoting equal opportunities, valuing diversity, and creating an inclusive working environment for all our employees.    At Sodexo, we are a proud Equal Opportunity Employer and encourage applications from all applicants regardless of age, race, sex, ethnicity, religion and beliefs and people with disabilities.  
We offer a competitive salary, many development opportunities and an outstanding benefits and recognition program!   

How to apply?  
If you are interested in joining the Sodexo team and meet the minimum criteria outlined above, please apply with your resume detailing relevant employment experience  and availability.    One of our friendly recruiters will contact shortlisted candidates for a phone interview. This will also be your opportunity to ask any questions you may have.  

Submit your application today and become part of the Sodexo family!

Ready to drive a venue to success while creating memorable moments for every guest who walks through the door?

As the Òra Venue Manager, you’ll be at the forefront of building a vibrant, collaborative culture where your team flourishes and our guests are wowed daily. Think of it as the ultimate opportunity for a savvy hospitality pro to leave their mark on Sydney’s dining scene!

• Recruit, retain, and develop top talent, ensuring your team is motivated, engaged, and performing at its peak.
• Manage COGS, wages, sales, and operating expenses—driving the venue’s financial performance and hitting key targets.
• Work hand-in-hand with People Experience, Marketing, and Finance to keep our goals aligned and success rolling in.
• Guarantee an outstanding guest journey by championing consistency and brainstorming fresh ideas for service delivery.
• Guide the management team’s performance and help shape the overall direction of Òra.
• Uphold all liquor licensing, food safety, and health & safety obligations with ease.
• Keep our space polished, functional, and always ready to impress.

The Manager, Contract Operations, is an integral member of UP&E, responsible for providing operational support to the UP&E APAC team across all categories (Toys & Hardlines, Fashion & Living and Food, Beauty & Care, Publishing). The primary focus will be driving operational excellence in the contract lifecycle, business development to drive growth, contract negotiations with key partners and to support both regional and country teams. We are looking for a true operational business partner to support all stakeholders (Legal, Finance, Controllership, Category, IT) to drive performance and execute business strategies. This is a high-profile role with regular exposure to senior and all levels of management. The qualified candidate must be able to multi-task and balance priorities on competing initiatives and be used to working within in a matrix organization. This position requires the individual to review and  process an extremely high volume of licensing deals.

This position will report to Los Angeles based Director, Contract Operations

Key Responsibilities

• Responsible for Contract Operations for UDX contracts globally with a special focus on the APAC region (Japan, Korea, Australia, New Zealand, Southeast Asia and India)
• Super-user of deal/revenue systems (Salesforce “CRM” and RightsLogic “RSG”).  Provide user training and services to category and other stakeholders
• Control point - ensuring compliance against deal guidelines, system data integrity (e.g. data inputted for drafting is complete; system data is consistent with signed contract) etc.
• End-to-end tracking of deals from deal memo to asset release / signed contract, including continual refinement of relevant reports – objective is to drive efficiencies and ensure the process is well controlled (including KPIs)
• Responsible for licensee profile creation and deal reconciliation in deal system to ensure accuracy for downstream processes
• Deal reporting – Refine existing and develop additional reports so the teams can manage their line of  business appropriately
• Ad Hoc projects / responsibilities within Operations as appropriate (e.g. Licensing Guidelines, Product Approval tracker)

Start your leadership journey with ALDI! From driving sales, to serving customers and supervising staff, our Duty Managers always lead from the front.

Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

The specifics? Here's what you’ll be doing:

• Opening and closing the store and supervising shifts
• Offering feedback to the team that's clear, constructive, and inspiring
• Assisting in training and onboarding team members
• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Keeping a keen lookout for any incidents or hazards to keep everyone safe

Who are we looking for?

We’re looking for a results-driven Business Development Manager with a passion for financial markets and a proven ability to drive growth. This role is perfect for someone who thrives on building relationships, exceeding targets, and collaborating with a team to deliver exceptional client outcomes.

What will you be doing?

As a Business Development Manager, you will:

• Own and Convert Leads: Manage and convert inbound leads into valuable business opportunities.
• Drive New Business: Proactively seek new clients within existing verticals by selling proven products such as series, campaigns, and advertisements.
• Achieve Sales Targets: Develop and execute strategies to secure new business and meet or exceed sales goals.
• Collaborate for Success: Work closely with the Partnerships team to ensure seamless delivery of promised client solutions and maintain high client satisfaction.
• Expand Market Reach: Build and nurture relationships with prospective clients to identify long-term partnership opportunities.
• Refine Offerings: Provide feedback to internal teams to help refine product offerings and sales strategies.

What will make you successful?

Your success in this role will come from:

• Generating Revenue: Successfully driving new business opportunities and achieving ambitious sales targets.
• Optimizing Lead Conversion: Effectively managing the inbound leads pipeline with timely follow-up and high conversion rates.
• Delivering Value: Ensuring clients see the impact of their partnership by working closely with the Partnerships team to meet their expectations.
• Expanding Market Presence: Growing Livewire’s footprint in key verticals through strategic outreach and relationship building.

What skills and attributes are we looking for?

• Sales Expertise: Proven experience in business development or sales, with a strong track record of meeting or exceeding sales targets.
• Industry Knowledge: A passion for investing, funds management, or financial markets.
• Communication Skills: Excellent verbal and written communication, with the ability to present persuasively to clients.
• Client-Centric Approach: A knack for building strong client relationships and delivering exceptional service.
• Team Collaboration: Experience working effectively with internal teams to ensure successful project delivery.
• Organizational Skills: Highly organized with the ability to manage multiple priorities effectively.
• Results-Oriented: A proactive and driven mindset focused on achieving tangible outcomes.
• Tech-Savvy: Familiarity with CRM tools (e.g., HubSpot) and data analytics for performance tracking and decision-making.

Why join us?

• Be part of a high-growth company that’s changing the way people invest.
• Enjoy flexibility with hybrid working arrangements.
• Accelerate your career with opportunities to grow and advance within the business.
• Collaborate with a talented team in a fast-paced, supportive environment.
• Expand your industry knowledge by working directly with top investors and professionals in financial markets.

Perks include:

• Flexibility: Hybrid work for a balanced life.
• Professional Development: Access to a learning and training budget to support your growth.
• Team Events: From trivia nights to team runs, there’s something for everyone.
• Snacks and drinks to keep you fueled during the day.

• Newly created role with a focus on sustainable development goals 
• Working with highly regarded industry leaders 
• Hydrid work environment, blending of work from home and office 
• Can be based in Sydney or Melbourne 

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $86 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

Your role as the Senior Manager, Public Policy will seek to positively influence public policy in support of the best financial interests of Rest members. Working closley with the General Manager, Public Policy & Advocacy, this role has a focus on our sustainable development goals and may work across policy areas as diverse as superannuation policy, regulation of investments and taxation settings, and thematics as broad as Climate Change and Net Zero transition, clean and affordable energy, agriculture, social and affordable housing, decent work, gender equity and social and economic inequality

• Develop and maintain public policy positions that enhance member investment returns, working collaboratively with senior leaders and subject-matter experts across Rest.
• Prepare high-quality submissions, policy documents, white papers, and briefings on issues important to Rest and its members.
• Support the development of policy advocacy strategies to further Rest members' best financial interests, including engagement with government and industry stakeholders.
• Provide advisory and consulting support across Rest Investments to assist in the creation, application, and development of policy positions.
• Work collaboratively with various teams, including Communications and Community, Responsible Investments & Sustainability, and investment asset class teams, on policy-related responses to stakeholder enquiries.
• Maintain a comprehensive view of policy positions held by key stakeholders and industry bodies.
• Support advocacy strategies for policies associated with Rest's prioritised Sustainable Development Goals, including Gender Equality, Affordable and Clean Energy, Decent Work and Economic Growth, Reduced Inequalities, and Climate Action.

We're looking for a Customer Success Manager (CSM) to join our APAC Customer Success team.  Reporting to the Customer Success Director - APAC, as CSM you're responsible for building strong relationships, driving adoption & value realisation, and ensuring retention and growth across a portfolio of IntelligenceBank customers. Your performance is measured by customer retention rate, net revenue retention, revenue expansion and NPS scores.

This hybrid role is based in Melbourne with 2-3 days per week in the office. 

As Customer Success Manager, you will:

• Develop an in-depth understanding of the IntelligenceBank platform and its capabilities

• Build and maintain a pipeline of upsell and expansion opportunities within your customer portfolio

• Achieve a set target with core performance KPIs that support growth and retention

• Become the trusted advisor to a portfolio of IntelligenceBank’s customers

• Work with customers to define success, ensure adoption, retention, and expansion

• Continuously and repeatedly provide value to customers by being a source of best practices and ensuring they get the most value out of the IntelligenceBank platform

• Develop and execute on Account/Customer Success plans in keeping with account tier expectations

• Regularly engage with each customer on strategic and operations reviews

• Keep customers up to date with new and soon to be released features and enhancements most relevant to them

• Oversee customer’s Helpdesk/Support tickets and support if escalation is required

• Maintain accurate and up to date notes, contacts, opportunities, and activities against all assigned accounts in Salesforce

• Act as a liaison between the customer and the IntelligenceBank product team to represent the customer’s feedback accurately and advocate for their needs

• Identify new ways to improve our internal processes

Store Manager | BWS - Milton | Passionate About People

It’s time to stop and smell the Rosé! With over 1,450 stores in 1,450 local communities and 10,000+ Team Members, we’re the biggest local bottle shop in Australia. We’re on a mission to find a leader who lives our values and makes every day an adventure. This is where you come in! Your job is to inspire our awesome store team through the creation of an anything-but-boring culture with imaginative and empowering leadership. 
 
A day in your life as a BWS Store Manager

• You’ll empower, inspire and develop your team to achieve goals and perform at their best, utilising business programs and your own initiative
• You’ll promote a customer-centric, safety-first culture with a continuous improvement mindset and 
• You’ll complete and delegate daily tasks across inventory management, housekeeping and team leadership with a specific focus on driving sales and achieving budgets
• You’ll leverage your people skills to foster the best-ever customer and team experience - because boring doesn’t work here
• You’ll identify and deliver on growth opportunities, business objectives and key performance indicators
• You’ll be responsible for upholding service of alcohol guidelines
• You’ll inspire customers and your local community by tailoring your store's presentation and activities

About you

You tell us… We want you to come as you are, be yourself and have fun.

• You pride yourself on creating an unboring atmosphere and a winning culture
• You are great with people, detail and delivery and are motivated to make magic happen for your community and team
• You have experience in a fast-paced retail/hospitality environment and take a collaborative approach to problem-solving
• You lead by example and light the way for your team
• You are an advocate for diversity and inclusion and make everyone feel welcome
• You not only own your career, but you are a driver of people development, supporting others to dream big and reach their potential

The perks are good too! Grow your career within BWS and the wider Endeavour Group network. An exclusive discount card card for BWS, Dan Murphy’s and other Endeavour Group brands including ALH pubs not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support, our EAP service that offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.
If this gig excites you - and you’re close enough on the requirements - go on, throw your hat in the ring!

Candidates will be required to complete a functional screening assessment as part of the recruitment process.

We are together creators 

We’re big, but part of something much bigger. BWS is in good company, sitting alongside the likes of Dan Murphy’s, ALH Hotels, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to rock up to. We’re all about creating a more sociable future - for our customers and each other.

We’d love to hear from You

If you meet a number of the requirements, wine on earth haven’t you applied yet?! 

#WeAreTogetherCreators #ComeAsYouAre #FeelTheEnergy 
#DreamBig #LeaveYourMark #BWS #EndeavourGroup 

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

Start your leadership journey with ALDI! From driving sales, to serving customers and supervising staff, our Duty Managers always lead from the front.

Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

The specifics? Here's what you’ll be doing:

• Opening and closing the store and supervising shifts.
• Offering feedback to the team that's clear, constructive, and inspiring.
• Assisting in training and onboarding team members.
• Being a customer service superstar and serving customers at the registers with a smile.
• Keeping shelves stocked with products so that our customers can find all their favourites.
• Keeping a keen lookout for any incidents or hazards to keep everyone safe.

The Account Manager will play a crucial role in driving revenue growth, fostering long term businesss relationships and maintaining client satisfaction across a portfolio of our golf course partners.  Relationship management will be at the core of this role, managing key partner clients, growing the accounts through up-selling products, driving revenue and retaining courses through adoption of best practises and use of our products and services.

Key Responsibilities
The Account Manager will be a key member of the Australian BRS Golf / GolfNow team that will build and contribute to business success by;

• Developing a well-rounded understanding of our Account Management philosophy, market and customer needs.
• Conduct regular check-ins and meetings with clients to review performance, gather feedback, and identify opportunities for growth.
• Developing advanced product and industry knowledge to be able to provide consultative advice and information to help our customers maximise use and adoption of our products and services, including upselling of new products and to secure and optimize tee time offerings to build attractive inventory for our platforms.
• Leveraging technical tools, platforms and quantitative data to inform proposals that ensure our clients derive maximum value from our services through establishing relationships, conducting account reviews and working closely with senior team members and management to understand and thereafter execute strategies to strengthen relationships and help golf course partners meet their success criteria.
• Devoting proportionate time, effort and a high level of communication touch points with high value/ potential accounts (including onsite visits when appropriate). Acting as a positive ambassador for our business products and services.
• Having a firm understanding of dynamic pricing and its place within the golf industry. Educating and implementing successful dynamic pricing strategies with our golf course partners
• Retaining clients and their long-term business through contract renewals and ensuring client satisfaction.
• Monitor account performance and identify opportunities for upselling or cross-selling additional products/services.
• Having the long-term success of our clients at the heart of all you do, ensuring these course partners are represented in a positive way on our platforms and within any communications.
• Being results focused in meeting and/or exceeding individual and department metrics and goals, as well as exercising accountability and a strong work ethic in managing a portfolio of clients to drive revenue and retention.
• Devote proportionate time, effort and a high level of communication touch points with high value/ potential accounts (including onsite visits when appropriate). Acting as a positive ambassador for our business products and services.
• Maintaining an accurate daily record of all activity using Salesforce
• Engaging with colleagues locally and internationally to understand and support the growth of a positive company culture, ensuring that core values and personal behaviours are consistently demonstrated and contribute to making Golf a Great Place to Work.