Assistant Manager - Bell Bar & Bistro

• $74,000 -$78,000 base salary + Super + Half yearly bonus
• Career and training opportunities - your development is important to us
• Exclusive discounts and benefits - check out our benefits at the bottom of this ad

Join The Bell Bar and Bistro as our next Assistant Manager.

We're looking for someone with solid hospitality or retail leadership experience, ideally across food, bars, and gaming. You’ll be leading, developing, and coaching a large, diverse team to deliver top-notch customer experiences. Your operational experience will help us hit our financial and business goals, and your highly developed customer service skills will keep our patrons coming back.

There’s places to go, so dream big
We’re part of a big group that caters for big dreams. You can go places within ALH and beyond! 

Sound good? Read on

This is a brilliant opportunity to become an Assistant Manager with ALH!

What you’ll do:

• Be a motivational and inspiring leader, develop and train the team to ensure an exceptional guest experience every time
• Manage the day to day operations of the Venue - open/close, back of house administration, recruiting team members, rostering and assisting guests
• Bring your passion for good food and creating moments that matter for our guests
• Be creative - develop and grow the business through your own initiatives

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Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

What you will be doing:

• Manages activities of an entire product line through several product managers.
• Establishes operational objectives and work plans and delegates assignments to subordinates.
• Objectives are reviewed by senior management to determine success of operation.
• Developing, modifying and executing company policies that affect immediate operations.
• Works on issues where analysis of situations or data requires an in-depth knowledge of organization objectives, implements strategic policies when selecting methods, techniques, and evaluation criteria for obtaining results, and establishes and ensures adherence to budgets, schedules, work plans, and performance requirements.
• Manages the product revenue and profitability for the assigned product line(s).
• Completes product investment and profitability analyses, win/loss analyses, business alliance management of key partners and product management metrics.
• Regularly interacts with senior management or executive levels on matters concerning products and/or clients.
• Requires the ability to change the thinking of, or gain acceptance from others in sensitive situations without damage to the relationship.

What you bring:

• Minimum 10 years of experience in the financial services industry (preferably in product management discipline) as well as management and/or leadership experience. Pragmatic Marketing certification or equivalent is required.
• Bachelor’s degree in business or marketing or the equivalent combination of education, training, or work experience.
• This level requires the ability to communicate with all levels of management.
• Thorough knowledge of FIS products supported
• Requires general business skills, industry knowledge, financial management and planning skills, long-term vision and executive presence
• Effective presentation and interpersonal skills
• Knowledge of financial services industry and associated products
• Excellent skills in communicating ideas both verbally and in written form in a clear, concise and professional manner
• Ability to utilize judgment in decision making process and decisions related to job tasks
• Ability to communicate effectively with all levels of management in an organized, professional manner
• Client relationship management skills, understanding and focusing on clients’ needs, establishing credibility and building positive, professional, relationships with clients
• Team skills, including ability to establish and maintain effective working relationships with all levels within organization, internally and externally
• Requires strong time management skills, attention to detail and must be resourceful
• Analytical, problem-solving skills
• Project management skills; ability to prioritize and complete tasks
• Requires leadership and negotiation skills
• Flexibility, versatility, dependability

What we offer you:

• Competitive salary
• Attractive benefits
• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A modern, international work environment and a dedicated and motivated team

#LI-OY1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

• Leading delivery of number of projects, lead point of contact for project stakeholders and client.
• Project lead within Westpac, and commercial lead for J&J
• Fit-out experience preferred
• Also experience delivering across a programme of works would be beneficial
•  Lead cost manager on projects
•  Leading fee proposals
• Involvement in business generation sessions, securing new opportunities
•  Management of T&T financials on project and commission management
•  Assisting, eventually leading, carbon calculation services
•  Lead a team in delivering projects for a key clients
• Ability to train juniors
• Interactive proactively with clients and project stakeholders
• Manage client relationships

Assistant Manager - Sylvania Hotel

• $74,000 + Super + Half Yearly Bonuses + Team Discounts
• Potential for Growth within the business
• Rotational Rosters - Mornings, Mids & Nights
• Amazing perks - check out our full benefits at the bottom of this ad

In Melbourne’s north, the Sylvania Hotel is a drinking and accommodation destination with a huge range of ice cold beer available on tap in our Sports Bar where mates celebrate the good times, families celebrate a milestone or guests are just seeing in the weekend.

There’s places to go, so dream big
We’re part of a big group that caters for big dreams. You can go places within ALH and beyond! 

Sound good? Read on.

This is a brilliant opportunity to become an Assistant Manager at the Sylvania Hotel.

What you’ll do:

• Be a motivational and inspiring leader, develop and train the team to ensure an exceptional guest experience every time
• Manage the day to day operations of the Venue - open/close, back of house administration, recruiting team members, rostering and assisting guests
• Bring your passion for good food and creating moments that matter for our guests
• Be creative - develop and grow the business through your own initiatives

Assistant Manager - Cecil Hotel

• $74,000 base salary + Super + Half yearly bonus
• Career and training opportunities - your development is important to us 
• Exclusive discounts and benefits - check out our benefits at the bottom of this ad

In the heart of Southport, on the corner of Nerang and Scarborough Street, the Cecil Hotel has been a local favourite for years.

There's places to go, so dream big

We're part of a big group that caters for big dreams.  You can go places within ALH and beyond!

Sound good? Read on.

This is a brilliant opportunity to become an Assistant Manager at the Cecil Hotel!

What you’ll do:

• Be a motivational and inspiring leader, develop and train the team to ensure an exceptional guest experience every time
• Manage the day to day operations of the Venue - open/close, back of house administration, recruiting team members, rostering and assisting guests
• Bring your passion for good food and creating moments that matter for our guests
• Be creative - develop and grow the business through your own initiatives

Assistant Manager - Colyton Hotel

• $74,000 - $76,750 Base Salary + Super + Bonus + Team Discounts 
• Excellent long-term growth opportunities for the career-minded
• Amazing perks - check out our full benefits at the bottom of this ad

Conveniently located on the Great Western Highway, The Colyton Hotel offers spacious indoor and alfresco dining, friendly service and a great family friendly atmosphere.

Write your story, leave your mark
From being a real part of the community, to career defining ideas. Make your mark here!

Sound good? Read on.

This is a brilliant opportunity to become an Assistant Manager at the Colyton Hotel!

What you’ll do:

• Be a motivational and inspiring leader, develop and train the team to ensure an exceptional guest experience every time
• Manage the day to day operations of the Venue - open/close, back of house administration, recruiting team members, rostering and assisting guests
• Bring your passion for good food and creating moments that matter for our guests
• Be creative - develop and grow the business through your own initiatives

Assistant Manager - Glenmore Tavern

• $74,000 - $76,750 Base Salary + Super + Bonus + Discounts
• Career and training opportunities - your development is important to us 
• Exclusive discounts and benefits - check out our benefits at the bottom of this ad

On Yaamba Road in the heart of Glenmore South sits the Glenmore Hotel.  An icon in North Rockhampton, we're a family friendly hotel that prides ourselves on our offering for young and old. We're the perfect place for families to meet for an overdue long lunch, for mates to catch up for a beer and watch the game, to celebrate a milestone birthday or special event, and for visitors to stay in affordable accommodation when venturing to Rockhampton and the nearby coastline.

There’s places to go, so dream big
We’re part of a big group that caters for big dreams. You can go places within ALH and beyond! 

Sound good? Read on.

This is a brilliant opportunity to become as Manager at the Glenmore Tavern.

What you’ll do:

• Be a motivational and inspiring leader, develop and train the team to ensure an exceptional guest experience every time
• Manage the day to day operations of the Venue - open/close, back of house administration, recruiting team members, rostering and assisting guests
• Bring your passion for good food and creating moments that matter for our guests
• Be creative - develop and grow the business through your own initiatives

Gaming Manager - The Club Tavern Caboolture

• $73,700 Base Salary + Super
• True leadership position 
• Amazing perks - check out our full benefits at the bottom of this ad

Located across from Caboolture Station, The Club Tavern is a family friendly destination with something for everyone. If you're excited about contributing to the vibrant atmosphere of The Club Tavern, by leading our gaming operations, we would love to hear from you.

There’s places to go, so dream big

We're part of a big group that caters for big dreams. You can go places within ALH and beyond!

Sound good? Read on.

This is a brilliant opportunity to become a Gaming Manager at the Club Tavern.

What you’ll do:

• Be responsible for the day to day operations of the Gaming room 
• Lead and develop a team to ensure an outstanding guest experience every time
• Coordinate training for the team to ensure compliance and operational excellence
• Ensure we maintain exceptional presentation standards of the Venue 
• Implement and champion the Venue’s Responsible Gambling Code 

• New role with significant impact
• Deliver in a purpose led future focused environment
• Hybrid working as standard

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $86 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

An excellent time to join Rest as we move further forward with our strategic roadmap.

The Strategy Manager works across the Rest Executive leadership team, Board, and senior leaders and specialists at Rest to:

• Support the design and delivery of the overall Rest-wide strategy process, including Board-level and Executive-level strategic planning.
• Support the development of an industry-leading strategic vision for Rest, working collaboratively with key internal stakeholders (Executive, and other relevant leaders).
• Provide strategy consulting through delivery of specific projects as required.

Summary of key accountabilities: 

• Strategic Planning: Support the design and delivery of the overall Rest-wide strategy process, including Board-level and Executive-level strategic planning as well as an industry-leading strategic vision for Rest.
• Stakeholder Management: Working collaboratively with key internal stakeholders (Board, Executive, and other relevant leaders).
• Project Leadership: Manage and/or support strategic projects from inception to completion, ensuring they align with defined objectives and deliver the intended results. This includes defining the approach and managing timelines as well as driving high quality insights and recommendations.
• Cross-functional Collaboration: Work with various teams to lead and/or support strategic projects and other activities as required.
• Experience design: Apply member-centric design in strategy development.
• Market and Internal Analysis: Conduct comprehensive industry, market, internal and competitor analyses/benchmarking to inform strategic decisions.
• Board and Management Reporting: Preparing regular Board and Management reporting that outlines progress against our strategy and key member outcomes.

Founded by industry experts, DigiRen focuses on helping large commercial and public sector organisations build and scale new capabilities and ways of working to realise the benefits of new and emerging technologies leveraging the power of public cloud.

With decades of combined experience, we know that for large-scale organisations to fully leverage new technologies, they need to adapt their enterprise IT operating model and build new internal capabilities—embedding the use of the new technology, tools, and processes, and scaling new ways of working across the business.

DigiRen is vendor agnostic but has deep experience and understanding of hyperscale cloud technologies. We anchor our engagements on the orchestration of change and the delivery of strategic customer outcomes. As trusted advisors, we help our customers build new organisational capabilities, become self-sufficient, and take control of their journey.

DigiRen operates a flat, highly collaborative, and supportive working environment. Our focus on people drives our company culture. We are an inclusive team that nurtures our people for the long term. We value diversity of experience and anyone who can drive outcomes that deliver value to our customers; DigiRen is a community that enables great work and accelerated learning.

Overview

We are seeking a dynamic General Manager to drive the growth of our Canberra practice. This senior leadership role requires a candidate who excels in advisory, consulting, business development, customer acquisition, and people management.

In this role, you will be responsible for building the practice in Canberra through the acquisition of new customers, hiring and developing a local team of specialist consulting professionals, managing team utilisation, and delighting our customers every day through high-quality delivery execution. 

You will build strong relationships with our customer's senior technical and business stakeholders, work well in ambiguous situations, formulate direction and coach, mentor, and lead customer resources and external delivery partners through the engagement and program life cycle. 

An ideal candidate for this senior leadership role will have experience and expertise in:

1.      Leadership & Team Building: Proven track record in building and leading technology consulting and delivery teams. Highly analytical with a knack for distilling value for customers. Enjoys being customer-facing and is willing to roll up their sleeves to deliver.

2.     Maintaining Delivery Excellence: Committed to maintaining high standards across all engagements. Capable of leading and building the business while ensuring consistent quality.

3.     Consultative Approach: Demonstrated history of using a consultative approach to assist customers. Proven experience and track record in technology consulting firms, with a focus on advisory.

4.     Cloud Transformation Expertise: In-depth understanding of enterprise-scale cloud transformation programs gained from working on large-scale public cloud projects.

5.     Industry Knowledge & Network: Experience working with Federal Government and meaningful connections across Canberra.

At DigiRen, you will join an inclusive and welcoming team of technology leaders who are among the best in the business.

Responsibilities

As a General Manager and leader at DigiRen, you will have core responsibilities to help build the business:

Geography Ownership: Define, implement, and own the strategy for the Canberra practice. Own the customer engagement lifecycle for the practice, from sales through to resource management and successful delivery of customer outcomes.

Lead Customer Engagements: Deliver high-quality execution and delight our customers daily. Lead customer resources and external delivery partners through the engagement and program lifecycle.

Ensure Delivery Excellence: Build and foster an internal culture of collaboration, maintain a high-quality bar, and provide each team member with a platform to perform exceptional work and exponentially develop their skills and careers.

Improve Market Positioning and Partnerships: Establish the DigiRen brand within the geography, driving brand awareness and capturing mindshare with key executive personas and stakeholders. Establish and grow key local partnerships.

Strengthen Advisory & Consulting Frameworks: Strengthen and enhance our advisory methodologies and artefacts. Contribute to thought leadership and be a visible leader in the market.

Build Our Business: Build the practice across Canberra by acquiring new customers and fostering strong relationships with senior technical and business stakeholders.

Manage the Team: Hire, develop, and manage a local team of specialist consulting professionals. Ensure high team utilisation and maintain a high quality of work.

• Extensive career experience as a leader in IT advisory and consulting, cloud computing, IT strategy and delivery, specifically working on large-scale public cloud programs.
• People management experience in an enterprise technology context performing matrixed leadership in complex environments.
• Experience delivering real outcomes for technology programs in an external consulting role within the public sector in Canberra.
• C’ level presence with excellent written and verbal communication skills, including group leadership and executive presentations
• Based in Canberra, with the ability to travel to other locations within Australia if required.
• Minimun NV1 AGSVA security clearance, with an NV2 highly regarded.

DigiRen is an equal opportunity employer.  We passionately believe that employing a diverse workforce is central to our success.  We provide highly competitive remuneration and a range of additional benefits.

About Us

The Missing Link has been operating in Australia for over 27 years, helping businesses achieve their goals through IT transformation with our core offerings; IT & Cloud, Cyber Security and Automation. The Missing Link is one of the most awarded IT companies in Australia - recognised mainly for our people and processes. With over 190+ staff and 25+ different countries represented in our business, we've cultivated a respectful and positive workplace where everyone feels valued, respected, and empowered.

The Role

As Sales Operations Manager, you will play a crucial role in supporting the sales team and managing procurement activities within the organisation.

Your primary responsibilities will include coordinating sales support functions, ensuring prompt and efficient procurement of goods and services, and maintaining strong relationships with clients and suppliers.

You will also be responsible for driving process improvement initiatives within the sales support and procurement functions. This involves identifying opportunities for streamlining processes, enhancing efficiency, and implementing best practices.

Key Responsibilities

• Provide support, mentoring and coaching to the Sales Operations Team
• Ensure effective utilisation of human resources
• Ensure daily duties and responsibilities are being met by the Sales Operations Team
• Ensure the Sales Operations Team have the capabilities, capacity, and equipment to meet the business requirements
• HR management of Sales Operations Team including performance appraisals, induction, onboarding, training and development
• Process assessment and analysis
• Identify improvement opportunities
• Implement process changes

• Collaborate with the sales team to understand their requirements and provide them with the necessary support
• Handle client inquiries, resolve issues, and provide exceptional customer service to support the sales process
• Assist in the preparation of quotations, proposals, presentations, and contracts for the Sales Team
• Coordinate with internal departments, such as marketing, finance, and operations, to gather relevant information for sales material
• Maintain and update client databases, sales reports, and other relevant documentation
• Receive and process client orders and internal orders
• Promote and maintain excellent supplier relationships

• Ensure returns are processed in a timely basis and followed through until credit is received

• Update configuration details in ConnectWise and registered on completed orders e.g. subscriptions
• Ensure adequate levels are kept of stocked items
• Ensure work area, stock room and loading dock are kept tidy and WHS compliant

• Proven experience in sales support, procurement, or a similar role
• Strong knowledge of procurement practices, market dynamics, and supplier management
• Excellent communication, negotiation, interpersonal skills, and the ability to collaborate effectively with cross-functional teams
• Proven experience in identifying and implementing process improvement initiatives, preferably in sales support or procurement
• Project management skills, including the ability to plan, execute, and monitor process improvement projects
• Strong analytical and problem-solving skills, with the ability to identify process inefficiencies and develop effective solutions
• Proficiency in using relevant software applications, such as CRM systems and procurement software
• Strong attention to detail and organisational skills to manage multiple projects and deadlines simultaneously
• Ability to build and maintain strong relationships with internal and external stakeholders
• Defence Force experience is desirable

A great company culture is very important to The Missing Link. Keeping everyone happy is one of our top priorities.

Here are some of the best bits about working at The Missing Link:

• Hybrid / flexible working arrangements
• Supportive collaborative environment with excellent benefits e.g. regular staff events, free drinks and breakfast.

• Company culture that fosters learning, training, mentoring and development programs