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We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?

About the role:

As a Systems Administrator, your team will provide the desktop support services to internal staff that allows us to advance the way the world pays and invests. You'll be responsible for deploying new technologies as well as ensuring system performance.

What you will be doing:

• Image, configure and deploy desktops for users

• Manage level 2 user support tickets from troubleshooting to resolution

• Support messaging services and maintaining a secure environment.

• Propose and implement system enhancements.

• Install, maintain and upgrade internal computer hardware and soft

• ware systems

• Control user access passwords

• Troubleshoot software and hardware issues

• Provide new hardware specifications to users based on application

• needs/anticipated growth

What you will need:

• Knowledge of multiple operating systems and related utilities and hardware

• Experience with storage management, TCP/IP, network monitoring and tools

• Strong analytical, problem solving, installation and maintenance skills

• Good communication skills and ability to relate to all stakeholders

• A related IT qualification is preferred

• 1-2 years’ industry experience

What we offer you:

At FIS, you can learn, grow and make an impact in your career. Our benefits include:

• Flexible, hybrid and creative work environment

• Opportunity to hone your skills working with a Fortune 500 Global Fintech

• Competitive salary and benefits including medical and personal insurances and employee share scheme

#LI-TC2

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

We're seeking a dynamic Inventory Control Specialist to play a key role in optimizing our inventory management processes and ensuring seamless operations across our pharmacy network.

Collaborative Oversight:

• Collaborate closely with warehouses, carriers, and pharmacy partners to oversee shipping and receiving of stock.
• Manage pharmacy Stock on Hand (SOH) reconciliation and discrepancy investigation processes.
• Coordinate and manage the end-to-end process of consumables orders, ensuring timely delivery and efficient stock levels.

Operational Efficiency:

• Act as the first point of contact for incoming correspondence, providing assistance and escalating when needed.
• Provide support for projects and continuous improvement processes.
• Facilitate the onboarding of new pharmacies by assisting with account setup and providing ongoing support.
• Assist with administrative and fulfillment-related tasks as needed.

Reporting and Documentation:

• Generate regular reports on key performance indicators (KPIs), including inventory levels, order accuracy, productivity, and operational metrics.
• Maintain accurate records of pharmacy operational activities, such as inventory adjustments, receipts, and shipments.
• Coordinate access for pharmacies to necessary systems and resources.
• Conduct regular audits to verify inventory accuracy and maintain up-to-date documentation of operational procedures.

Problem Solving:

• Address operational issues, discrepancies, or customer complaints in a timely and effective manner.
• Analyze root causes of problems and implement corrective actions to prevent recurrence.

Our mission at Ofload is to achieve zero waste in trucking by digitising the transport industry.

In Australia, currently 30% of trucks drive empty and a further 50% are underutilised amounting to mass inefficiency and detrimental environmental impacts. Since 2020 we have scaled to a team of over 100, removed nearly 5 million empty kilometres from our roads. and have planted over 11 000 trees to offset our carbon footprint in partnership with One Tree Planted.

We are recognised by the Australian Financial Review as one of Australia’s Most Innovative Companies and are ranked number 4 on the LinkedIn Top Startups List 2023. And we’re just getting started!!!

We are looking to grow our team and welcome people excited by the opportunity to disrupt the logistics industry!

About the role

We are seeking a highly motivated and detail-oriented individual to join our Transport Operations team as a Pallet Administrator. This is a 6-month fixed term contract with a view to permanent for the right candidate. 

In this role, you will utilise your experience in pallet control, reconciliation, resolutions, strong administrative skills, excel or google sheets and exceptional attention to detail to contribute to the efficient management of pallet movements within our platform. A process driven position with previous experience managing CHEP and Loscam pallets, we are looking for someone that can review and improve the current process to best in class.

Note - whilst this is a full-time opportunity for the right candidate we are open to part-time hours and/or flexible working hours. 

What You’ll Do

• Identify current process with a view to design and implement an efficient pallet control process for the Ofload Operations function
• Reconcile pallet movements and investigate and resolve any pallet queries or discrepancies
• Ensure all pallet movements are entered correctly and timely into relevant pallet management software (Palletwatch) 
• Provide accurate and meaningful reporting on pallet accounts
• Ensure agreements and SOPs are created and kept up to date for trading partners
• Training of team members of relevant pallet process while driving continuous improvement
• With a commercial and resolutions focused approach negotiate pallet management agreements and historical pallet movement claims, involving both internal and external customers and suppliers

Life at Ofload:

At Ofload, our values are in our DNA and underpin the work we do every day. We are proud of the collaborative, diverse and innovative culture we continue to build. The Ofload team is motivated by a shared ambition to digitise the logistics industry and have a truckload of fun while doing it! As well as the opportunity to join a high-growth organisation with the ability to make a meaningful impact everyday, you will enjoy;

• Working in a hybrid environment with a split of in-office and working from home. Our philosophy on working is one built around connection, inclusion and flexibility
• Holistic wellness support for you and your family through our wellbeing partnership with Acacia Connection
• Up to 4 weeks’ paid parental leave; an additional 12 weeks’ paid leave for birth givers; and continued superannuation contributions
• Annual learning and development budget to support your professional growth
• Paid volunteer leave to support the causes that matter to you

Plus all the exciting perks of joining a startup - epic Ofload swag, weekly catered breakfasts, monthly team lunch, a reward and recognition program and plenty of social events.

Ofload is committed to building diverse and inclusive teams, and a culture where people can bring their whole authentic selves to work each day. Applications are highly encouraged from Aboriginal and Torres Strait Islander people; and equity target groups including women, people from culturally and linguistically diverse backgrounds, people with disabilities, and people who identify as LGBTIQ.

We endeavour to create an equitable recruitment process with an even playing field for all candidates. If you require any adjustments to be made, please let a member of our talent team know.

Based in our stunning North Sydney office, this highly valued role is a fantastic opportunity to utilise your strong administration skills & accounts background in this autonomous role. You'll be supporting a driven and dynamic team on our exciting client portfolio within a fast paced, collaborative, and supportive environment. 

Some of your key responsibilities will include:

• Manage payment queries, complete outgoings reconciliations, and resolve payment disputes.
• Update and process data into relevant accounting and lease administration database.
• Validation and review of lease documents.
• Manage change of landlord and payee details including validation and system updates.
• Administer accounts payable and receivable functions relating to rent, outgoings, and other property expenses.
• General liaison with client and suppliers.