We’re an award-winning business outsourcer providing offshore and onshore staffing solutions that are Safe, Flexible and Innovative for our global clients. 

As an Acquire BPO employee, your role is vital in achieving and exceeding individual and team targets that support company objectives, while building and maintaining customer relationships. You’re also responsible for complying with and enforcing procedures aligned with our information security policies.

As a values-led organisation, we expect all our team members to exemplify our four values of Collaboration, Impact, Passion and Transparency.       

A SNAPSHOT OF YOUR ROLE:

As the Executive Assistant to the Chief Executive Officer (CEO) this position provides high level executive and personal support to our founder and CEO and at times other executives with extensive travel obligations and administrative support.  You will be a proactive problem solver with exceptional communication and organizational skills and a meticulous attention to detail. You will be supporting by organizing and maintaining schedules and assisting by performing a variety of tasks across both personal and business areas. The ideal person is highly self-motivated, professional and capable of managing their workload and prioritizing tasks in a fast-paced corporate environment.

KEY RESPONSIBILITIES:

• Manage business and personal schedules of the CEO, including proactive diary management, arranging and scheduling appointments, agendas, calls, travel and accommodation arrangements.

• Calendar management, scheduling of meetings, assisting with preparation prior to meetings and managing travel itineraries

• Management of personal invoices, reconciliations and other items as directed

• Maintain professional and strict confidentiality with all materials and exercise discretion when interfacing with the business

• Act as the point of contact between the executive and internal and external  individuals

• Precise note and minute recording for meetings when required

• Maintain and refine internal processes that support the CEO both business and personal tasks

• Develop and sustain a level of professionalism among staff and clientele

• Preparation of internal and external corporate documents

• Organize and plan events as required

• Greet and welcome guests when they arrive at the office

• Arrange catering for meetings and events

• Other personal and business tasks as requested

A BIT ABOUT YOU

• 5+ years’ experience as an Executive Assistant, Personal Assistant or similar role

• High level of organisational, and time management skills

• Excellent verbal and written communication skills

• Discretion and ability to handle sensitive information confidentiality

• Ability to manage multiple tasks at once and prioritize accordingly

• Punctual and well-presented with friendly disposition

• Potential overseas and interstate travel to the companies offices that are located across Australia, United States, Philippines and the Dominican Republic

WHAT WE VALUE

We’re proud of our diverse global team, all working together and adhering to these common values:

• Collaboration: Brilliant jerks can be brilliant elsewhere.

• Impact: Do, get it done, create impact.

• Passion: Be positive, bring passion and energy.

• Transparency: A transparent team can help each with other.

Acquire BPO is a business outsourcer with a vision is to connect organisations to skilled people globally. Our mission is to be the partner of choice for corporate growth, by enabling businesses to leverage the best global resources at the right price.

I have read and understood this Position Description and am happy to abide by it while employed by Acquire BPO.

Join the A-Team and experience the A-Life!

DIGITAL EXECUTIVE - PAID SOCIAL & PAID SEARCH 

WHAT BENEFITS DOES SPARK OFFER?

Be a part of the Publicis Groupe family, one of the world’s most progressive and dynamic modern communications businesses, enjoying all the perks that come with our network offering:

• A comprehensive Wholeself program supporting Physical, Mindful and Financial wellbeing
• A creative, fun and rewarding office environment backed up by our Publicis Liberté flexibility approach “working your way, with us!”
• Access to our Global AI Platform, Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network
• Extensive Learning & Development opportunities, including more than 15,000 learning programs via our online learning platform Marcel Classes
• A culture of open feedback and support to reach your goals through our Career Conversations program
• A committed Diversity, Equality and Inclusion strategy driven through our Viva! Women, Égalité, enABLE and Embrace (reconciliation action plan) programs 
• Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year
• Parental leave policy with up to 18 weeks paid primary carer leave and generous secondary carer benefits
• Access to counsellors, psychologists and professionals through Sonder - an all-in-on digital wellbeing technology platform designed to support psychological, medical & safety needs

OUR VISION 
Spark Foundry. Famously Effective. Not one or the other, both. The thrill of the idea made better still by the pride of watching it work. A magnetic combination. Attracting clients that become advocates and talent, driven to deliver. Award winning and business changing. But a vision cannot be realized without the right ingredients.

OUR VALUES

• Allsorts – We believe it takes Allsorts to get magical work. Diverse thinkers and diverse thinking. In what we do and who we are.
• Art and Evidence – Great ideas are only great ideas if they work. We believe it takes both Art and Evidence to thrive in the industry today. It’s one thing to dream it but another to prove it and it’s only great if you can do both.
• Royalty Makes Loyalty – There is a return on treating clients and partners like royalty. Nurturing clients’ businesses, listening to their needs and delivering excellence at every step allows us to build lasting and rewarding relationships.
• Good Humans - Decency in everything we do. Be a Good Human, Always. No matter who you are or who you think you are.

ROLE PURPOSE

The Digital Executive is responsible for ensuring that clients’ investment delivers against their business objectives whilst also building strong relationships with them. 

The Digital Executive works closely with their Managers and Directors to ensure best in class Paid Search and Paid Social solutions are delivered to clients.

KEY RESPONSIBILITIES

Campaign Implementation

• Reviewing and responding to client briefs. Ensuring smooth implementation and delivery of Google and Facebook campaigns.
• Full responsibility for the accuracy of reporting, with the development of clear insights, ensuring the client has a clear understanding of the impact of their investment on their business.

Client

• Focused on building strong professional relationship with clients.

Team & Communication

• Developing strong working relationships with their:
• Digital Activation team and wider agency, building your personal brand within the agency.
• Managers & Directors: ability to manage upwards when required.
• Internal client teams: effectively supporting them and managing expectations.
• Excellent communication skills with close monitoring & escalation of issues in a timely manner.

Administration

• Reconciles budgets and executes any changes that may be required.
• Forecasts spend and revenue, flagging any potential over servicing/under servicing with Director.

YOUR SKILLS & WORK EXPERIENCE

• Minimum 1-2 years experience in a digital media role 
• Excellent understanding and working knowledge of Search Engine and Social Media marketing, backed by relevant experience
• Preferably a University degree or higher education qualifications
• Expert understanding and working knowledge of Australian media landscape
• Expert across the following Office platforms: Word, PowerPoint and Excel
• Excellent ability to analyse and manipulate data, extracting insights for reporting

WHAT WE'RE LOOKING FOR

• Develops professional relationships with internal teams, media partners & clients.
• A team player that is inspiring, collaborative and enjoys mentoring, training and motivating their team as well as managing upwards
• Confident and engaging interpersonal, presentation and communication skills, able to guide and influence key stakeholders.
• Strong organisational skills with the ability to juggle multiple priorities.
• Attention to detail that is second to none.
• Has a curious nature with a willingness for continuous learning, keeping up to date with industry updates, new betas and brings testing ideas to clients.

WHAT DOES LIFE AT SPARK LOOK LIKE?

We offer progressive flexible working options to everyone at all levels – It’s not a policy. It’s behaviour led and reinforced through our values. Mental health and wellbeing is something we take seriously – It’s championed by our own people internally and is a regular conversation. We have a lot of fun – Even in this virtual world, we are constantly looking at reinventing how we connect with each other.

Spark Foundry, as a part of Publicis Groupe believes that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate. We value diversity and the skills, knowledge and experience that difference brings to our culture and solutions. We encourage applications from Indigenous Australians, people with disability, people from diverse cultural and linguistic backgrounds, mature age workers, and lesbian, gay, bisexual, transgender and intersex (LGBTI) people.