As a Business Analyst at Bilue, you’ll bridge the gap between stakeholders and technical teams, ensuring business needs are clearly understood and translated into actionable solutions. You’ll play a key role in gathering and documenting requirements, liaising with internal stakeholders to understand their needs and with third parties to gather and document information about integrations, ensuring all dependencies are identified and met. This role offers the opportunity to grow your skills while working on diverse projects in a collaborative environment.

Key Responsibilities

• Collaborate with stakeholders to define requirements, identify gaps, and develop solutions aligned with business goals.
• Collaborate with cross-functional teams to define project scope and objectives.
• Develop and maintain clear and detailed documentation, including user stories, process flows, and functional specifications.
• Identify opportunities for process improvement and recommend solutions.
• Support the development team during implementation by clarifying requirements and addressing questions.
• Assist in user acceptance testing (UAT) to ensure solutions meet business needs.
• Facilitate workshops, meetings, and presentations with stakeholders to gather input and provide updates.

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We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS? About the role: As a Product Owner. You will work closely with Product Managers, Developers, Devops, Architects etc to design, build, implement and test quality technical or functional solutions.

What you will be doing:

• Understands product strategy, market, industry, and client goals.

• Works with stakeholders to understand business problem statements and convert them into user stories.

• Articulates product vision and user stories in a manner clearly understandable to development teams.

• Manages backlog of user stories for one or more projects/features.

• Establishes user story acceptance criteria, accepts user stories, refines stories with Scrum teams.

• Reviews and provides feedback on test plans to ensure application changes meet acceptance criteria.

• Creates Sprint Release Plans with input from development teams.

• Monitors the development progress and provides updates to stakeholders as requested.

• Leads planning and review meetings to communicate feedback on development achievements.

• Interacting with product owners and product managers to define/translate requirements and modifications into product designs

• Maintain and develop knowledge of treasury requirements and current regulations that apply to our current and prospective clients.

What you will need:

• Knowledge of financial services industry

• Basic understanding of Payments (electronic fund transfer-EFT, payments), Gateway and Cash Mmanagement.

• General IT knowledge, be able to communicate technical concepts concisely and effectively.

• Strong communication and people skills

• Strong work ethic, and responsive to internal and external clients and contacts

• Sound analytical, and problem-solving skills.

• A high degree of numeracy and a capacity for complex concepts.

• A team player, which can also work independently under minimum supervision

• Ability to work under pressure, achieve deadlines and effectively prioritise concurrent tasks

• Possesses the desire to increase knowledge and skills when circumstances call for additional learning.

Added bonus if you have:

• Background with Corporate treasury, finance knowledge, payment processing or banking is a big plus.

• The Certified Scrum Product Owner professional certification is preferred

• Experience in a SaaS environment.

• Experience with the agile development process

• Extensive knowledge of ISO20022

• Sound knowledge of SWIFT/MT/MX messaging and flows

• Experience working with APIs (understand schema, principle, integration and exceptions)

What we offer you:

A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:

• An opportunity to work with a leading, global Fortune 500 Fintech
• A flexible, hybrid work environment
• Competitive salary and benefits including medical insurances and shareholding

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Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

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Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team

As a Senior Business Analyst you will work predominantly in the cards space to elicit, analyse, communicate and validate business/user requirements for processes, policies and information systems. You will also translate business needs/end-user requirements into functional specifications that describe what the system, process or product/service must do to fulfil the end-user/business requirements.

What you may be doing:

• Formulating and defining system scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements.

• Working with internal and external clients to assist with implementation of some or all aspects of the P1C software platform.

• Includes analysis of business and user needs, documentation of requirements and translation into proper system requirement specifications.

• Influences business partners and service providers regarding priorities, hardware/software selection and/or vendor selection.

• Identifies and documents business strategies, objectives and drivers.

• Analyses and documents business processes and metrics and identifies improvement opportunities.

• Re-engineers processes to deliver greater effectiveness and efficiency.

• Identifies/documents how applications and systems interact to support business processes.

• Assesses, applies and projects the impact of system changes on users and internal and external clients or stakeholders.

• Uses knowledge of systems and industry requirements to develop or modify complex information systems.

• Tracking tasks to plan and escalating issues with late running task and other schedule impacts in a timely manner to the PM.

• Conducts a variety of tests such as system, integration, readiness and acceptance tests.

• Verifies through testing that changes made by programmers to one part of the application do not impact other parts.

• Trains internal employees or external clients on changes, new systems or new procedures.

• Conducts one-on-one or classroom training depending upon the size or desire of the audience.

• May mentor, guide, advise and/or check the work of less experienced business systems analysts.

• Considers business implications of the application of technology to the current business environment.

• Other related duties assigned as needed.

What you bring:

• Knowledge of financial services industry

• Good understanding of P1C/BASE Global/B2K or any relevant credit card processing technologies

• Knowledge of end-to-end systems development life cycles, i.e., waterfall, iterative and other modern approaches to software development

• Excellent customer service skills that build high levels of customer satisfaction for internal and external clients

• Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors

• Willingly shares relevant technical and/or industry knowledge and expertise to other resources

• Excellent analytical, decision-making, problem-solving, team, and time management skills

• Ability to persuade and influence others on the best approach to take

• Ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completed

• Is resourceful and proactive in gathering information and sharing ideas

What we offer you:

• Competitive salary, range of benefits designed to help support your lifestyle and wellbeing

• Flexibility to work remotely with occasional office visits

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities

• A modern, international work environment with a dedicated and motivated team

• A broad range of professional education and personal development possibilities

#LI-TC2

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass