Our highly valued Media Research Analysts are key members within a group of media research specialists who provide insights and data analytics support across the business.

As a key member of the team, you will support a wide range of internal departments across the business including National Sales, Powered, Programming, Program EP’s, Marketing including Trade Marketing, Publicity team. 

Reporting to the Head of Research - Total TV you will be responsible for:

• Responding effectively and in a timely manner to research requests from the sales team
• Producing and maintaining audience reports and dashboards
• Working with the team to proactively develop new sales research presentations and collateral
• Analysing Cross Platform, TV and BVOD ratings and interpreting audience behaviour
• Providing support for bespoke surveys run by the research team
• Using research tools such as LandJ Fusion, Arianna, TVMAP, Clear Decisions, Asteroid, iPORT, Tableau as well as Nine proprietary tools to provide information to sales and other key stakeholders

An exciting opportunity for a Time and Attendance Analyst to join our payroll team based in North Sydney. In this collaborative role you will work across Payroll, People & Culture, IT, Rostering Managers and the wider Nine business to embed and improve processes to capture, track and resolve system maintenance requests and end user issues in relation to the Time & Attendance system (Humanforce). Your attention to detail and demonstrated experience is required to accurately maintain the system, ensure compliance with employee agreements, and deliver training and support. 

Day to day you will: 

• Maintain accurate and updated functional documentation and training materials

• Support the business with system maintenance and access requests and pay related issues

• Ensure maintenance tasks such as updates to Humanforce Workflows and roles / access are tracked and actioned in a time effective manner

• Manage and coordinate the setup of any new awards and ongoing changes

• Maintain reporting lines in the T&A system

• Review and maintain the system to ensure all hours are entered, approved and processed

• Coordinate with Payroll the interface of approved time data into the Payroll system and employee data from the Payroll system to setup employees in Humanforce

• Ensure all statutory and regulatory requirements for payroll are met (statutory holiday calculations, leave and overtime hours) and processed as required

The Research & Insights Analyst will be responsible for providing reporting, research and insights into the performance of Nine's Digital and Publishing brands to key stakeholders within the company to assist in the growth of audience reach & revenue within the competitive digital and publishing marketplace.  

The role sits within the broader Sales Research & Insights team who assist to provide insights across all of Nine’s media assets including Total TV and Total Audio.

Day to day you will:

• Respond effectively to research requests from the sales team and ensure the salesperson understands the research and its application in telling a good sales story for Nine’s Digital & Publishing brands
• Analyse site traffic and find patterns of behaviour that can be leveraged to maximise advertising revenue
• Produce and maintain audience reports and dashboards
• Conduct internal Ad Effectiveness research studies for Nine’s clients including scripting surveys, analysing the data and building presentations of the results
• Use data from industry research tools such as Ipsos Iris Digital Ratings, Roy Morgan, OzTAM and VOZ to provide information to the sales teams for inclusion in proposals and responses to advertising client briefs and to help business strategy

OceanaGold are seeking a highly professional and motivated System Analyst – Success Factors to join our Digital Technology Team. Based in either our Melbourne or Brisbane offices and reporting to the Senior System Analyst – IT, you will partner with cross-functional business stakeholders to ensure design, implementation and support of end-to-end business application solution SAP Payroll. Your ability to gather technical documentation as well as build and deploy business models, in addition to providing ongoing daily support and payroll bug fixes, will ensure your success in this challenging and rewarding appointment. 

Key tasks and responsibilities:

• Lead the functional delivery of SAP Payroll system upgrades and enhancements.
• Ensure all business requirements and functional designs are understood and delivered.
• Interpret systems specifications to develop, maintain and support reporting solutions.
• Create & manage functional documentation as well as perform unit testing and sign-off on system integration testing.
• Perform user training and interface with business application users at all levels to ensure all customer requirements are captured and understood.
• Manage the change and release management of Payroll developments, patch updates and upgrades.
• Respond to and address user requests via ticketing process preferable to have experience in Service now.
• Develop long term partnerships with business partners and vendors.

Who are we?  

Humanforce provides the market leading, employee-centred, intelligent, and compliant HCM suite for frontline and flexible workforces, offering highly configurable, best-in-one WFM, HR and Payroll - without compromise. Humanforce was founded in 2002 and has built strong foundations with our 2300-strong customer base and over 600,000 users across a wide range of industries, including aged care, childcare, hospitality, retail, local government and more. Today, we have offices across Australia, New Zealand, and the United Kingdom. 
 
Our vision is to make work easier and life better by focusing on the needs and fulfilment of frontline workers, and the efficiency and optimisation of businesses. 
Humanforce solutions are designed to help clients drive engagement and productivity for their frontline workforce, with an intelligent, cloud-based platform for employers and managers, and a user-friendly mobile app, specifically designed for employees in their flow of work. 
 
We are on a mission to deliver an exceptional employee experience for workforces by offering a compelling employee value proposition and great work effectiveness through connection, development and wellbeing while delivering intelligent manager automation to drive cost optimisation, increased productivity, and growth, and enhance compliance confidence for businesses as they adapt to evolving challenges and objectives. 

The Team 

Humanforce is growing and is on the hunt for an exceptional Application Support Analyst that will be responsible for customers using our intelliHR product. The intelliHR platform adds value through the automation of traditionally manual HR processes, capturing critical people and performance data not typically available or visible to businesses today. intelliHR utilises cloud-based tools for real-time collection and reporting of data. You'll join our broader Humanforce Technical Support team, but focus on customers using the intelliHR product.

Who you are?  

Our application support analyst if focused on providing top-notch support to our intelliHR customers. You are customer obsessed and care deeply about creating memorable experiences for all customers. You ideally have experience working in a technical or application support role, troubleshooting and building solutions for external facing customers. You are passionate about educating our team and customers through training and knowledge sharing.  

What you will do?

• Nurture positive and productive relationships with our existing client base through exceptional service to ensure retention of existing customers and the promotion of Humanforce to customer networks.
• Increase product knowledge across the customer base through a combination of educational support and ongoing contribution to the customer facing knowledge base.
• Contribute to Humanforce reputation for industry-leading service through deep product knowledge and timely resolutions to customer queries.
• Consistently improve and streamline internal processes that will aid the support team.

What you will need?

• 1-3 years of experience in a similar role within the SaaS industry.
• Balance of technical knowledge and business acumen
• Customer-first approach
• Proactivity, self-starter with excellent prioritisation skills
• Ability to digest technical information and relay this to non-technical people
• Excellent communication skills with the ability to engage, influence, and inspire partners and
• stakeholders to drive collaboration and alignment
• Ability to quickly learn and use various systems
• Strong data manipulation/excel skills
• High degree of organization, individual initiative, and personal accountability
• Experience successfully working in teams to resolve complex issues.
• Proven track record of supporting end users to achieve outcomes through the use of technology
• Experience developing user guides as part of an online knowledge base

Some ‘nice to have’s:

• Experience or keen interest in HR/Payroll technology

Our values  

• We are bold  
• We are all in  
• We are customer obsessed  
• We do what we say  
• We are good humans  

Our approach to flexibility  

We are passionate about people making their own decisions about where and when they work. Our aim is to facilitate hybrid working (mix of in the office and from home) where possible to support our people to be effective, empowered, and productive to achieve both their career and personal goals. Because we recognise that working flexibly means different things to different people, flexible working exists in many forms. 

Benefits 

• A flexible working environment  
• The opportunity to be part of a fast-growing tech company   
• A focus on development with access to Go1  
• Paid parental leave and Quarterly Wellbeing Days   
• Employee talent referral scheme (know great people, be rewarded)   
• A fun and friendly culture working with passionate and talented people   
• A work environment where you can genuinely improve the world of work! 

We are a diverse and dispersed organisation and are actively looking to grow our team with individuals from all diverse backgrounds. We encourage applicants from all backgrounds, cultures, ages, genders, neurodiversity, religions, sexual orientations, and experiences to apply.  

We are a 2023 Circle Back Initiative Employer and commit to respond to every applicant

JOB DESCRIPTION:

• Working closely with the GM, Sales, Marketing & Finance team, the role provides analytical support to enhance decision making, measuring business performance in the market place, measuring impact of marketing operational plans and assist delivery on commercial planning processes and outcomes.

• Collect, analyze, and maintain sales performance reports.

• Create visualizations and dashboards to present data using Power BI and Excel to support the sales and marketing team.

• Assist in market analysis in the sales and development of products or services.

• Identify, develop and incorporate data sources to analyze and determine purchasing habits to predict and recommend future trends and behaviors for the commercial team.

• Develop smart processes and systems to provide visibility and insights into the business to drive focus on opportunities.

• Support the management of pricing, tenders and contracts.

• Work closely with sales and marketing to identify opportunities to improve margins.

• Prepare reports and presentations for senior management, providing insights and recommendations.

• Collaborate with cross-functional teams, including sales, marketing, finance and commercial excellence, to support project management, develop pricing strategies and promotional plans.

• Support the development and implementation of business plans and strategies.

• Support commercial team on new product launch/business development, market modelling & alignment of market intelligence information.

• Lead and drive consistency in analytics around market size, revenue and growth – be able to align and work closely with GM, Commercial & Finance team.

• Evaluate new business opportunities, new products and spending initiatives by modelling alternative financial scenarios (e.g. revenues, margin, cost etc.). 

• Perform ad hoc analysis and provide support for special projects, as needed.

The base pay for this position is

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

DIVISION:

LOCATION:

ADDITIONAL LOCATIONS:

WORK SHIFT:

TRAVEL:

MEDICAL SURVEILLANCE:

SIGNIFICANT WORK ACTIVITIES:

About the role

We are currently recruiting for the position of Trade Support Analyst in our Brisbane office.  This position supports the cotton trading team and supports the facilitation of pricing and execution of commodities. 

Responsibilities

• Facilitate the coordination with various departments, contract control, finance, domestic and international logistics and shipping to consolidate information for analysis
• Support the trader in daily bid-offer updates and communication to other team members 
• Support the trader in daily activity reporting and inventory of warehouse stocks
• Updating sales files by coordinating in international offices.
• Assisting in special projects such as capex planning, bulk shipments, logistical solutions etc.
• Assisting in research tasks including daily and weekly updates on the market and market changes, market analysis and trading strategy.

Attributes and Skills:

• Strong written and verbal communication skills 
• High level of organisation skills
• Good numerical skills
• Intermediate Excel skills
• Ability to work autonomously
• Adaptive to change, and ability to work under pressure
• Strong decision-making ability and attention to detail

Desired but not essential skills

• Exposure to trade commodities industry

Benefits of working at LDC:

• Work for a global, leading commodities company
• Discounted health insurance options available
• Access to salary sacrifice options with novated car leasing after probation period
• Access to Employee Assistance Programs

LDC is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. LDC encourages diversity, supports charities and environmental initiatives. We encourage people of all backgrounds to apply. Your personal information will be kept confidential in compliance with relevant privacy legislation.

If this role is of interest to you, please apply via the link below.

Please note only candidates who are shortlisted will be contacted.