• Manage and nurture existing client relationships to ensure high satisfaction and retention
• Develop and implement strategic account plans to drive growth and maximize client value
• Collaborate with internal teams (e.g., sales, product, support) to ensure seamless client experiences
• Identify and pursue upselling and cross-selling opportunities within your account portfolio
• Monitor and report on key account performance metrics and client health indicators
• Conduct regular client meetings, product demonstrations, and business reviews
• Proactively address client concerns and escalate issues when necessary
• Stay up-to-date with industry trends and product developments to provide valuable insights to clients

Building on the growth already achieved by our sales team, we’re looking to grow our Enterprise Account Executive team throughout Australia. 

As an Enterprise Account Executive, you’ll drive Contentful’s growth by leading the end-to-end sales process from prospecting to close. You’ll be instrumental in driving new revenue opportunities, customer enablement initiatives, and leading a consultative sales process by speaking the language of both professional developers and business leaders. Working in partnership with our Customer Success team, you’ll nurture and grow a customer base within Australia. 

As an Enterprise Account Executive in this critical market, you will be the point of contact for both customers and prospects. Your role is to identify and develop new sales opportunities and grow existing accounts while ensuring customers meet their business objectives with Contentful.

• Position, negotiate, and close new logo and expansion business ($50-500K ACV) in the Australian territory
• Meet quarterly and annual sales goals by developing an account strategy and pipeline, managing internal and client processes, maintaining sales reports, developing market and competitor knowledge, delivering presentations to customers, and creating sales proposals
• Manage RFI/RFQ requests with Contentful internal and customer teams
• Refine and evolve our “land-and-expand” model in collaboration with Sales, Partnerships, and Customer Success teams
• Seek to understand the digital experience challenges of prospects and current customers while aligning the ROI of Contentful with those challenges to ensure a value-based selling approach
• Work closely with Sales Engineers and Solution Architects to uncover technical challenges and opportunities, as well as the greater sales ecosystem (including, but not limited to Sales Development Representatives, Account Managers, and Customer Success) to drive new business and retain customers
• Develop innovative proposals, position complex pricing structures, and negotiate contracts and deal-closing requirements quickly and efficiently
• Work closely with Customer Success & Marketing teams to ensure that best practices of Contentful are shared and implemented with the respective customers
• Your compensation plan includes Monthly and Annual accelerators for over-achievement against your bookings goals.

• 4-8+ years of experience selling a technical platform 
• 5+ years of individual quota carrying experience with a history of exceeding quota
• Working knowledge of selling and positioning to customers a technical SaaS and/or PaaS platform
• 2+ years of growing and expanding existing customer accounts in a SaaS and/or PaaS environment
• Demonstrated ability to sell transactions of $150k+ to organizations with $1b+ in revenue, experience engaging VP and C Level executives
• Experience working with a Partner ecosystem to land and expand customers.
• Experience closing $$ASP
• Ideal Candidates have:
• Understanding of sales led growth sales motion
• Previous CMS (content management system) experience

Ideal Candidates have:

• Understanding of product-led growth sales motions
• Previous CMS (content management system) experience

• Join an ambitious tech company reshaping the way people build digital experiences
• Healthcare packages and time off programs are available through TargetCW, or your contracting agency. 
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• A personal education budget to improve your skills and grow in your career 
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

To view more career opportunities, visit https://www.contentful.com/careers/

#LI-SD2

Reporting to the Marketing Director, the role sits within an energetic and enthusiastic marketing team and will suit someone who is a fast learner and multi-tasker, with a keen eye for detail.

You will be responsible for managing marketing campaigns for a number of our B2B events across a broad range of industries. This includes end-to-end campaign management, new marketing initiatives and campaign reporting. 

This role is responsible for ensuring that the events meet respective attendee numbers and generate leads for sponsorship and exhibition sales, achieved through coordinating the marketing initiatives that build awareness of our events and help drive conversions.

Your responsibilities:

• Coordinate the execution of marketing plans for multiple B2B events from start to finish, leveraging internal support and driving collaboration
• Utilise multiple marketing and advertising channels to promote the events, as well as taking the lead on the creative direction, whilst adhering to defined budgets
• Establish positioning, identify target audiences, and develop marketing plans with specific objectives across different channels and segments
• Deliver on event revenue and GP targets, as well as various non-financial KPIs
• Identify effectiveness and impact of current marketing initiatives with tracking and analysis, and optimise accordingly
• Reach out to publications, associations, and other relevant outlets to leverage their subscriber/member base to increase awareness
• Ensure core messaging is consistently conveyed across all platforms

Why is this an exciting opportunity:

As the Human Experience (HX) Company, Starcom harnesses the power of media to bridge the tension between what people want and brands need. 

We believe the alchemy of people and technology create experiences that people love, and the actions that brands need. Our people are empowered by technology, and they use it to reinvent, navigating brand offerings in the way they want. They are carving their own desire lines through traditional consumer categories. 

Our people are provided the benefit of:

• An inclusive and engaging workplace where the alchemy of people and technology creates experiences that people love, and actions that brands needs. 
• The opportunity to experience another world, learn new things or do something that excites you outside of media through our annual Human Experience Day. 
• Flexible working – the opportunity to mould the way you want to work to fit your lifestyle. 
• A constantly evolving and personalised Learning and Development programme tailored to the training you need to drive your career development. 
• Local and Global Mobility – transferring to any agency within Publicis Groupe in Australia and internationally. 
• An onboarding program that commences from the point of you accepting our offer and shares everything that you need to know about Starcom and sets you up to achieve success throughout your first 6 months. 
• Progressive parental leave initiatives.  
• Wellbeing initiatives that support your ‘Wholeself’ – mental health initiatives which include a Publicis wide shut down in October each year to mark World Mental Health Day. We also have massages, flu shots, free breakfast and fruit and access to our Employee Assistance Program. 
• You will be joining an experienced and well recognised agency with credentials:
• 1x AdNews Media Trading Team
• 1x win & 10+ nominations (e.g., 30 under 30, women in media, next of the best)
• 26x Trade & PR Content
• 2x B&T - Top 10 Recognition (CEO – Rainmaker and COO – Big Spender)
• B&T - Starcom ‘Gold’ for August – Best Performing Agency in Market
• B&T Award Nominations – Best Digital Transformation and Best Audio Campaigns

The transformation you will experience: 

As part of the Starcom team, the Investment Executive delivers best in class implementation of our media campaigns (across digital and offline channels) within the agency. As a valued member of the team, the Account Executive is accountable for driving and enhancing our agency's culture of Never Standing Still.

Interested? Let's share the perks: 

Be a part of the Publicis Groupe family, recent winner of the Employer of Choice Awards and one of the world’s most progressive and dynamic modern communications businesses. You can learn more about us at www.publicisgroupeanz.com.

Enjoy all the perks that come with our network offering:

• A comprehensive Wholeself program supporting Physical, Mindful and Financial wellbeing.
• A creative, lively and rewarding office environment where people love working with each other, supported by our Publicis Liberté flexibility approach “working your way, with us!”
• Access to our Global AI Platform, Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network.
• Extensive Learning & Development opportunities, including more than 15,000 learning programs via our online learning platform Marcel Classes.
• A culture of open feedback and support to reach your goals through our Career Conversations program.
• A committed Diversity, Equality and Inclusion strategy driven through our Viva! Women, Égalité, enABLE, EmbRACE and Ecologique committees.
• Leave benefits including Birthday Leave, Flexible Public Holidays, and an additional 5 days of leave (after 2 years of service).
• Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year.
• Parental leave policy with up to 18 weeks (based on tenure) paid primary carer leave, secondary carer swap and Cub Care leave.
• Access to counsellors, psychologists and professionals through Sonder - an all-in-on digital wellbeing technology platform designed to support psychological, medical & safety needs.
• Proud partners of Diversity Council Australia, Pride in Diversity, Family Friendly Workplaces, Supply Nation and the Australian Disability Network.

You'll be accountable for: 

• Support the day-to-day campaign implementation on key accounts.
• Providing training and support to an Account Coordinator who manages specs and material implementation.
• Providing campaign tracking and end of campaign reports and competitive reports, and assisting more senior team members with gathering data for more complex reporting.
• Proactively source audience data to inform broader planning collaboration with the wider team (using eTAM, eRAM, AdQuest, VOZ, Roy Morgan and others).
• Buying Radio and Direct IO digital campaigns, and exposure to TV and Outdoor buying, including managing radio holdings, loading activity and post matching.
• Contributing to client WIPS - liaising with clients and creative agencies to provide accurate information and timelines, manage expectations and overcome day-to-day challenges, or escalate more complex challenges.
• Assist the team working with other departments to ensure a campaign goes live on time through the use of best practice and adherence to client scope of work.
• Manages smooth financial management including loading or assisting the Account Coordinator with loading Outdoor, Digital Adserving, Programmatic and Digital Direct IO activity. Ensuring proformas are correct and assisting with monthly invoice reconciliation.

 What you will bring:

• Minimum 1-2 years of media buying/implementation experience across offline and/or digital channels.
• Demonstrable knowledge of offline and/or digital management tools including: 
  • Spectra, Spectra Post Matching, eTAM, eRAM - Assisting with monthly invoice reconciliation.
• Desirable knowledge (or keen willingness to learn):
  • Campaign Manager (or similar), MOVE, Thorndyle (or similar Outdoor verification), Marquee (or similar TV/Radio Key Number allocation), VOZ and Spectra Holdings.
• Knowledgeable using Office tools
  • Excel, PowerPoint, Word, Teams and Calendar (booking meeting rooms and setting up meetings).
• Strong written and verbal communication experience.
• Attention to detail that is second to none.
• Able to provide solutions and think outside of the box.
• A collaborative team member who thrives in working with others.
• A true professional with strong time management and the aptitude to juggle multiple priorities.
• Strong organisation experience with a love for being one step ahead.
• Has a curious nature with a willingness for continuous learning and fearless growth.

What you’re looking for:

• A supportive and collaborative culture.
• Clients who are open to be challenged and working progressively.
• Fulfil your career goals in a business large enough to accommodate them - we have one of the best mobility programs GLOBALLY!

If you don’t tick every box in this ad, please don’t rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness, and integrity, rather than ticking boxes – so if this role resonates with you, please apply.

Diversity. Inclusion. Equity. More than just words, these are part of our DNA. At Publicis Groupe we are committed to the inclusion and recognition of all people; regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status and religious affiliation. We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate in. We value diversity and the skills, knowledge and experience that difference brings to our culture and solutions. 

Uniqueness is powerful; without it we wouldn’t be where we are today. So be you – we like it that way. 

We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process.  If you need any assistance or adjustments, please contact us via [email protected] - your personal information will be kept confidential

As our Executive Assistant, you will be providing professional, strategic and administrative assistance and support to the Chief Financial Officer based in Sydney and the Chief Operations officer based in Brisbane. This demanding position offers a unique opportunity to contribute directly to the success of NEXTDC by providing seamless support while also driving operational excellence.  

Day to day duties will include the management of complex executives’ schedules, appointments and travel arrangements. You will be responsible for preparing strategic presentations, managing email campaigns, handling expenses and supporting the execution of events. This role requires the ability to anticipate needs, proactively solve problems and support cross-functional teams, ensuring our executives can operate at their highest level. You will be working and collaborating with a talented team of strategic Executive Assistants based across Melbourne and Brisbane that have our leadership teams support to drive our company’s growth and success.  

In addition to executive support, you will be a key figure in ensuring the smooth operation of our office environment across multiple Sydney locations (Port Macquarie, Artarmon). Your responsibilities will also include managing office supplies across our organisation, liaising with our senior leadership team, managing catering for executive meetings, guest, and customer meetings and when required, being first point of contact for any office-related needs, ensuring a welcoming and efficient workspace.  

This is an initial 12 month Fixed Term maternity cover!