Total 139,941 Full-time job vacancies

• Permanent Full Time
• $73,776 per annum
• Work across the Hume Municipality 

Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.

The Customer Service Officer is responsible for providing a positive customer service experience as first point of contact to Council’s customers.

What you’ll be doing:

• Deliver customer service from any frontline touch-point of the contact centre to deliver an omni-channel experience. This will include phone, face-to-face and online/digital channels, and rotation between customer contact centres within Hume City. 
• Efficiently and effectively manage complaints, enquiries and requests on all of Council’s services and operations.
• Provide accurate, timely and courteous information and assistance to customers in all aspects of Council operations.
• Deliver a proactive and analytical approach to resolving customer interactions through effective questioning, negotiation, and conflict management.
• Perform cashiering duties, receipting & balancing of cash float ensuring that there are no discrepancies at the end of day.
• Contribute to a collaborative team environment which shares responsibility for managing customer enquiries and workloads to deliver positive outcomes for our customers. 
• Develop positive and collaborative working relationships with other business units of Council to achieve positive outcomes for our customers.
• Maintain a strong commitment to social justice and inclusion, by providing respectful and culturally appropriate support to customers from culturally and linguistically diverse backgrounds, and people of all abilities.
• Facilitate the use of Council’s multilingual communication services to assist customers in their preferred language.
• Undertaken appropriate clerical and administrative tasks associated with customer requests and applications.

The skills and experience you’ll bring to the role:

• Demonstrated ability to utilise customer service and contact centre software applications including Telephony, Knowledge Management, Customer Management and/or Request tracking systems.
• Able to provide a high level of customer service in a multiskilled contact centre environment and face-to-face environment.
• Experienced at problem solving and able to employ empathy, good judgement, and flexibility to meet customer needs.
• Sound understanding of how to work with customers from culturally and linguistically diverse backgrounds.
• Ability to manage challenging customer conversations including customer complaints and feedback consistent with organisational policies, procedures, and values.
• Proficiency in a language other than English, relevant to Hume City’s community, is highly desirable.

Why Hume City Council?

A leader in local government, we’re committed to creating an inclusive and collaborative work environment that is guided by our values:

We’re better, every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

We’re in it together: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected.

We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package, professional development opportunities, and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply.

All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check.

Do you love driving? As an HC driver at ALDI, you can turn driving into a rewarding career. Our Transport Operators serve as the vital link in our supply chain, connecting our warehouses with our stores, and ensuring our customers have access to the products they love.

What does the role involve?

• Delivering stock to our stores efficiently and effectively
• Ensuring the proper loading and unloading of your trailer, taking accountability for the safe and correct transportation of goods
• Conducting all pre-departure and safety checks, leaving no room for error, so you keep yourself and everyone else safe on the roads
• Operating all machinery safely and efficiently

And the best part? Every single day at ALDI, you'll know you're making a difference, directly impacting our ability to stock our stores with products that help everyday Australians live richer lives for less.

As an ALDI Executive Manager Store Operations , you will be the driving force behind multiple store locations, shaping the future of retail and inspiring excellence in every facet of your role. Your leadership will touch the lives of both employees and customers, setting new standards for operational efficiency and customer satisfaction. This role is a permanent role, looking after Minchinbury region.

We’re looking for leaders who can bring their interpersonal skills, commercial awareness and management abilities developed in other industries to ALDI.  If you’ve not had experience in retail, that’s ok, we’ve got lots of knowledge and experience to share.  We will provide you with a comprehensive training plan and mentor from day one.  With our hands-on training, you'll develop skills that will not only elevate your career but also enrich your personal journey.

What does the role involve?

• Leading, mentoring and empowering a team of 5-6 Store Managers to ensure all stores run smoothly, helping to keep our customers Australia’s most satisfied.
• Working with your Store Managers to recruit, train and develop the next generation of leaders in our stores.
• Continually looking for ways to improve the quality and efficiency of your stores.
• Overseeing the operational and financial performance of multiple stores, ensuring targets are met, and strategies are implemented effectively.
• Ensuring the safety and wellbeing of your team members.

We are seeking to engage with a client focused, professional and entrepreneurial Senior Project Manager who wishes to join a proactive team. Working across career defining projects in Retail, Hospitality, Healthcare and Commercial industries, you will join the Colliers team to benefit from exposure to all manner of clients. You are joining a business that focuses on working together, client service and identifying and driving new business.

Your role will be to:

• Manage and promote the business development and marketing of potential projects including proposal preparation, contract negotiation with prospective clients and award of new projects.
• Ensure that the project scope is delivered on time and within the client’s budget.
• Maintain accurate and current project records.
• Build and maintain ongoing relationships with clients and contractors.
• Identify and mitigate project risks that may have an impact on the budget, program and quality.
• Identify opportunities for budget savings.
• Ensure that the project status and issues are reported via budget worksheets.
• Identify areas to improve site operations and space utilisation.
• Ensure that all documentation is brand compliant in order to be recognized as a market leader.
• Oversee the quality of work being performed to determine compliance with relevant specifications and workmanship standards including the BCA.

Ever wondered what fuels the daily operations of an ALDI store? It starts behind the scenes in a place full of people, products and a constant buzz - the warehouse. We're looking for someone who's up for a new challenge to join us as a Warehouse Operator at ALDI, where you'll get to see and be a part of the team that keeps our stores ticking.

Never worked in a warehouse before? No problem! If you're someone who loves an energetic environment, enjoys learning new things, and appreciates the beauty of a well-organised system, this could be your perfect role.

What does the role involve?

• Receiving goods from our suppliers, picking the products and getting them ready to go to stores.
• Ensuring we picking and sending the right products to the right stores.
• Safely operate various equipment to move, stack, and organise products in the warehouse- don't worry, we'll show you how
• Work collaboratively with other team members to ensure smooth operations and timely order fulfillment

And the best part? Every single day at ALDI, you'll know you're making a difference, directly impacting our ability to stock our stores with products that help everyday Australians live richer lives for less.